The One Glove Recenzje 

1149
•
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Ordered several pairs of gloves for my son over the past few seasons and they are always excellent quality. He won't choose another brand now, its always OneGlove!!! Recently had a small issue with on... Zobacz więcej

Oceniono na 5 z 5

Excellent football products from the company, shipped quickly and amazing customer service when needed. I can’t rate the speed, efficiency or high quality help any more. My child loves the quality of... Zobacz więcej

Oceniono na 5 z 5

Ive always used one glove and now my two kids do too. I bought a pair in June for my son ready for the new season and the wrist stitching came loose 3/4 games in. (Never had an issue like this bef... Zobacz więcej

Oceniono na 5 z 5

Our 9 year old son has been using One Glove for 2 seasons now, and training 5 days a week. He absolutely loves the feel and longevity of the gloves as well as the designs and features. He also we... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep piłkarski

Napisane przez firmę

With every single glove on offer worn by professional goalkeepers from the Conference all the way up to the Premier League you are guaranteed a quality mitt that has stood the test of time for over a decade - when you choose "ONE" you make the right choice, you make the professional's choice. Not only did we pioneer such quality and accessibility, we delivered. And we continue to deliver more than a decade later. We are the original alternative, we are The One Glove.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 92% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(1149)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 452

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great support

Knowing that the team respond to queries and support the product when clearly needed shows me that the tram work hard to ensure trust in the brand is maintained. Thank you team

2 października 2026
Opinia niezależna
Oceniono na 5 z 5

Fantastic products

Fantastic products, my goalkeeper son won't get his kit anywhere else, we've tried a few different companies but for quality, customer service and value for money, one glove is 2nd to none.

30 września 2026
Opinia niezależna
Oceniono na 1 z 5

We bought their most expensiveTerrible quality and even worse customer service…

We bought their most expensive goalkeeper gloves for my son, expecting top-tier quality and durability. Unfortunately, they split and tore during a regular training session after a very short time of use.
​When we contacted customer service, it took up to a week to get a reply, dragging the whole process out for nearly two weeks with zero real help. Instead of taking responsibility for a faulty product, they tried to blame us, claiming the gloves were "dry and dirty," which is completely untrue as they are properly washed and cared for.
​To top it all off, they refused to replace them and just offered a 30% discount on a new pair—as if we would ever buy from them again after this experience. For their most expensive pro-grade gloves, this is unacceptable quality and appalling customer support.
​Unfortunately, our journey with The One Glove was very short-lived. We will definitely not be shopping here again.

30 września 2026
Opinia niezależna
Logo The One Glove

Odpowiedź od The One Glove

Hi Camilla,

We're sorry to hear that you're disappointed with the outcome.

We do want to clarify that damage occurring during use doesn't mean that a product is faulty. This is why we asked for photographs of the gloves and had these reviewed by our product team before reaching a decision.

Goalkeeper glove palms are made from very soft performance latex to provide the high level of grip expected from a professional-grade glove. As a result, the latex can be susceptible to wear, abrasion and tearing during use, particularly on artificial surfaces. From the photographs provided, the damage and overall condition of the latex weren't consistent with a manufacturing fault, so unfortunately we weren't able to offer a replacement or refund.

We're sorry to hear that you also felt the communication took longer than expected. You first contacted us on Thursday and our team responded the following working day. As our customer service team operates Monday to Friday, the conversation then continued into the following week while we reviewed the photographs and gathered the additional information needed to assess the damage.

Although our assessment found no manufacturing fault with the gloves, we still wanted to help and offered a 30% discount towards a new pair as a gesture of goodwill.

We appreciate that this wasn't the outcome you were hoping for, but we do have to distinguish between damage that occurs during use and a fault with the manufacture of the product. Having reviewed the photographs provided, we remain confident in the assessment made.

Best,

Team ONE

Oceniono na 5 z 5

Absolutely Rated ⭐️⭐️⭐️⭐️⭐️

Our 9 year old son has been using One Glove for 2 seasons now, and training 5 days a week.
He absolutely loves the feel and longevity of the gloves as well as the designs and features.
He also wears GoalKeeper training wear and rates this as well.
Not only are the products of a high and respectable standard, but the representatives are also extremely helpful.
Huge thanks to Shannon who managed to correct an order I made without any hassle but displayed efficiency and professionalism.

28 września 2026
Opinia niezależna
Oceniono na 5 z 5

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️

Long-term One Glove lovers here! 🧤❤️ We’ve been loyal One Glove customers for years and have never had an issue — until our latest order.

But honestly, what impressed us most was how quickly and professionally the team handled it. As soon as I contacted One Glove, Shannon and the team were absolutely phenomenal. The issue was resolved so quickly, and we had a replacement in our hands within just two days! 🙌

That kind of customer service is hard to beat and is exactly why we’ll continue to support One Glove.

Shannon and the entire One Glove team — thank you for always looking after us and for continuing to be my son’s favourite goalkeeper brand! 🧤⚽️❤️

23 września 2026
Opinia niezależna
Oceniono na 5 z 5

Excellent customer service

Customer support team were very helpful at rectifying an issue i had with a pair of gloves i ordered earlier this year. They also advised me to size up based on pictures with measurement of my hand and kindly gave me a gift voucher to purchase a replacement pair in the correct size . Very good service, couldnt recommend them enough

24 września 2026
Opinia niezależna
Oceniono na 5 z 5

Ordered gloves for my son (they are…

Ordered gloves for my son (they are excellent). There was a bit of a mix up in the delivery but the customer service is brilliant and they sorted it out with no issues. Will not hesitate to buy from here again.

18 września 2026
Opinia niezależna
Oceniono na 5 z 5

Replacement gloves/ Customer service

Took a while for a reply on the WhatsApp messenger, but as soon as I I had a reply within 24hrs I had a replacement pair of gloves sent out. Great service and will honestly not be going anywhere else for my gloves! Top product and great customer service experience for me

16 września 2026
Opinia niezależna
Oceniono na 5 z 5

Their team have been so helpful when I…

Their team have been so helpful when I made a mistake on my order and were efficient in fixing this. They even sent the gloves in time for a birthday present the next day. I couldn’t be more grateful and quick to recommend this company when buying keeper gloves. Thankyou again!!

17 września 2026
Opinia niezależna
Oceniono na 5 z 5

Bought a pair of One Gloves as I heard…

Bought a pair of One Gloves as I heard good things about the brand.
Gloves were delivered in good time and were a great fit for me and very comfortable straight away.
I did have a problem with a seam opening up due to the stitching coming undone but when I reported this to customer services who were excellent a new pair was sent out without question.
Hopefully the new pair will be fine as I really liked the fit and feel of the gloves and when making a save the contact area gave perfect feel of the ball.
If new pair hold up to expectations I will be changing to the One Glove brand.

14 września 2026
Opinia niezależna
Oceniono na 5 z 5

Excellent customer service

I accidentally ordered the wrong size gloves for my son, and as they had been personalised, they couldn’t be exchanged. I contacted One Glove and spoke with Shannon, who was incredibly helpful, quick to reply and genuinely willing to help me find a solution. She kindly offered me a discount and free delivery on a new pair, which I really appreciated. Excellent customer service, and the gloves are always fantastic quality too. I couldn’t fault One Glove!

4 września 2026
Opinia niezależna

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