The One Glove Recenzje 

1150
•
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Ordered several pairs of gloves for my son over the past few seasons and they are always excellent quality. He won't choose another brand now, its always OneGlove!!! Recently had a small issue with on... Zobacz więcej

Oceniono na 5 z 5

Fantastic service from the company especially Shannon who helped me so much in selecting the proper pair of gloves for my son. As long as my son is a goalkeeper One Glove will have a customer.

Oceniono na 5 z 5

Excellent football products from the company, shipped quickly and amazing customer service when needed. I can’t rate the speed, efficiency or high quality help any more. My child loves the quality of... Zobacz więcej

Oceniono na 5 z 5

Ive always used one glove and now my two kids do too. I bought a pair in June for my son ready for the new season and the wrist stitching came loose 3/4 games in. (Never had an issue like this bef... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep piłkarski

Napisane przez firmę

With every single glove on offer worn by professional goalkeepers from the Conference all the way up to the Premier League you are guaranteed a quality mitt that has stood the test of time for over a decade - when you choose "ONE" you make the right choice, you make the professional's choice. Not only did we pioneer such quality and accessibility, we delivered. And we continue to deliver more than a decade later. We are the original alternative, we are The One Glove.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 92% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(1150)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 359

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

My Refund Experience. Thank You Shannon

I recently had gloves from the one glove sent to me, but sadly had a staining colour on them. So why is it 5 star you ask? When I searched up how to refund them I was having some trouble, until I came to conclusion to just email the support team and hopefully sort out a normal refund. I send the email and it felt like seconds I got a reply from one of the members, Shannon. Shannon helped me so much, gave me great options and helped me get a refund. And not only did I get a refund but I got given store credit and was able to keep the other goalkeeper gloves for spare use! When I asked about other gloves she told me every detail and showed me images on the glove itself. I’ve never in my life gotten such quick, kind and helpful service for something as simple as a refund in my life and I thank Shannon and One Glove so much for the help. Great service and looking forward to my new gloves, Thank you!

18 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

amazing company .

amazing company .. my daughter has so many pairs of these and one pair sadly developed a fault .. they dealt with it straight away with a fantastic response .. as well as the gloves being amazing so are the staff.

17 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

Great gloves

Great gloves, my 9year old and 13 year old using them past few years. Also great service. Recommend 100%

13 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

Absolutely outstanding customer…

Absolutely outstanding customer service! ⭐⭐⭐⭐⭐
Shannon was incredibly helpful, friendly, and professional throughout. The level of care and attention was exceptional, and nothing was ever too much trouble. It’s genuinely refreshing to receive such a fantastic standard of service.
Couldn’t recommend Shannon highly enough — outstanding from start to finish!

13 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

Great gloves - Great customer service!

Ordered a pair of gloves in usual size but to my own fault neglected that a negative cut with fingerspines would need to be a size / half a size bigger - never usually have to return anything but a simple process laid out with the one glove team, and Shannon followed through getting my return turned around in double quick time so I could get on to getting a different bigger pair! Great customer service, great gloves, won't use another brand again!

11 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

Excellent customer service

Gloves are fantastic - have bought previous times before. But also the customer service is second to none. I recently had to retuen a pair because they were too small - our printer had broken so we were having trouble with the return proceas. Shannon in customer services was amazing- gave me a instructions on an alternative way of doing so and didn't charge us any extra. She was so helpful and friendly. A rare thing these days for company's to make it easy for customers to return a product. Very impressed.

11 sierpnia 2026
Opinia niezależna
Oceniono na 1 z 5

Suggest read negative and poor revies before buying

Suggest read negative and poor reviews before buying.

We have purchased several gloves from here and unfortunately recently had a very poor experience with suspect faulty pair. After only a few uses they tore substantially whilst removing one of the gloves.

Normally you can contact the company and be met with some sincerity or gesture of goodwill. As per many other reviews you receive nothing but a pre formatted script that reads around sizing, swelling of hands, super strong strength from a young child that could have caused this, not in a fault spot, assumptions on the childs usage of the glove and so on and son.

With this kind of standard response you can safely assume the company gets alot of these complaints so they have a standard wording response that denies all responsibility of assisting.

I can understand cheap gloves not lasting several uses but gloves at this price point? Not fit for purpose at all and NSW Fair Trading is now involved.

Since moved onto other brands with far better success in the feel, quality and performance of the gloves.

1 sierpnia 2026
Opinia niezależna
Logo The One Glove

Odpowiedź od The One Glove

Hi Stephen,

We’re really sorry to hear how disappointed you’ve been with your experience, particularly as you’ve purchased several pairs of gloves from us previously.

We’ve taken a look through your conversation with our team and wanted to provide a little more context around the decision that was made.

Our team worked with you on your son’s sizing and compared the measurements provided against our size chart. From those measurements, it appeared that the gloves were too small. We also noticed that this pair was a size smaller than the last two pairs of gloves ordered for him, which, given his age and likely growth in the last year, supported the sizing concern.

We also carefully reviewed the photos of the damage. The split wasn’t along a seam or stitching point, but within the palm itself, meaning that both the latex and the backing material had torn. This can happen when there is too much tension through the glove, particularly when removing a pair that is fitting too tightly.

We completely understand why a pair of gloves tearing after only a few uses would be frustrating, and we’re sorry that our previous responses left you feeling that your concerns weren’t being taken seriously. The questions around sizing, fit and how the damage occurred are part of how we assess whether something is a manufacturing fault, rather than an attempt to dismiss a claim.

We can also see that our team offered a goodwill discount towards another pair. That offer absolutely still stands, and we’d be more than happy to honour it should you wish to take us up on it.

We absolutely stand behind our products where a manufacturing fault is identified, but unfortunately the evidence in this case did not indicate a manufacturing defect.

Kind regards,

Team ONE

Oceniono na 1 z 5

Only received a partial refund for returned gloves that my daughter didn't even try on

My daughter wanted some goal keeper gloves and found some she liked on The One Glove website. I went through the sizing guide and measured her hands twice to make sure we ordered the right size. Unfortunately the gloves that arrived were so small that she couldn't even get them past her knuckles. When I created a return you get the option of refund to original method (minus the postage cost) or store credit. I returned the gloves and waited ages to hear about the refund, which didn't happen. I got in contact with them over WhatsApp to ask if they had received the gloves, which they had and was reassured that my refund was going to be processed. Almost a week later I received a refund of £21 (the gloves were nearly £30, plus the postage on top that was £4.99 which I didn't expect to receive back). Although I didn't receive a full refund (which I have no idea why I didn't) I'm glad I chose a refund rather then store credit as I wouldn't want to order from them again, way too much hassle.

7 sierpnia 2026
Opinia niezależna
Logo The One Glove

Odpowiedź od The One Glove

Hi Amy,

We’re sorry to hear you were disappointed with your experience, especially after taking the time to measure your daughter’s hands before ordering.

We just wanted to clarify the refund amount, as we haven’t had the opportunity to explain this directly. The gloves purchased were £26.99, and £5 was deducted for the prepaid return label used to send them back to us. This covers the return postage and associated cover, so the parcel is protected until it arrives safely back with us.

We don’t currently offer free returns, and the £5 return label charge is outlined in our returns information on the website before purchase, as well as within our returns portal when arranging a return. Customers are also welcome to arrange their own return postage if they would prefer not to use our prepaid service.

We completely understand how frustrating it is when a pair doesn’t fit as expected. While our sizing guide is designed to help, sizing can sometimes be tricky, particularly for younger keepers, and our team is always more than happy to offer individual sizing advice if anyone is unsure before ordering.

We’re sorry the overall experience has left you feeling disappointed, and we hope this helps clear up where the £5 deduction came from.

Kind regards,

Team ONE

Oceniono na 5 z 5

OG1 Siege - what a glove!

Got my new OG1 Seige gloves delivered the same week as ordered.
This is my first pair of OG gloves, quite a step up from what I was using before, the snug fit is amazing and the grip is exactly as advertised - elite. Ball control was exactly what I expected and felt really confidence inspiring. I am normally a size 10 with other gloves and the 10 in these was perfect.

1 sierpnia 2026
Opinia niezależna
Oceniono na 5 z 5

Thank you, shannon

Dealt with a problem I’d had with split gloves quickly, offered me store credit, which covered new gloves, deodoriser and covered the p&p

29 lipca 2026
Opinia niezależna

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