Please do NOT use 118 for anything. They are an awful organisation that lies to people. They will trick you out of money and will ignore your requests when you call them to complain about their... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Please do NOT use 118 for anything. They are an awful organisation that lies to people. They will trick you out of money and will ignore your requests when you call them to complain about their... Zobacz więcej
Reakcja na opinię
Absolutely vile company, will not stop harassing us! Took our business number from Yell.com and phone up to 5 times a day, when we tell them to stop they are rude!! We have never known such a desperat... Zobacz więcej
118 is in breach of GDPR and equivalent UK data privacy laws and should be investigated by the data commission. Many requests to be removed from calling lists not honoured. Funny when you ask for co... Zobacz więcej
Reakcja na opinię
Very RUDE staff, they keep phoning asking the same two questions, 1. Are you the business owner? 2. Are you authorised to make financial decisions on behalf of the company. When answerring NO to both... Zobacz więcej
Reakcja na opinię
It has come to our attention that there are scammers impersonating our brand. We have been unable to locate them to stop their behaviour. Please know that we do not outbound call anyone to ask for or verify address details for our listings. 118118 is brought to you by The Number UK Ltd; an established and experienced directory enquiries company which has been in operation for over 20 years. Calls to 118 118 cost £2.43 per minute, (a minimum 60 second charge applies) inc vat. This is the service charge. In addition you will be charged an access charge per minute by the company that bills you for calls.
Head Office, Based, In Cardiff, Zjednoczone Królestwo
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I have contacted them multiple times over the past month ( via chat ) requesting a quote to settle the loan early. They are unable to help because of some "issues" on their end. Well, this isn't really my problem is it? They told me to call them instead... well i did try, nobody picking the phone!
From the loan agreement:
"Pursuant to Section 94 of the Consumer Credit Act 1974, You have a right to repay the loan early at any time in full or in part."
Since i am bying denied the right to repay it early and therfore lose money because now i have to pay more... I am going to contact trading standards. I will also leave the very same review on every possible review site i can find them on. People need to be aware of how they treat their customers!
Ik heb meer dan een maand geleden inkt besteld. Raad is. Het is nooit gekomen. Geklukkig kon ik via Paypal geld terug krijgen. Wat een oplichters
Charged £5 for a call that lasted less than 2mins for a number, did not even get a number, recieved no help at all in fact, and charged a ridiculous amount of money for a short call on 118118, no warnings about how much this would cost, its a big scam, don't ever call 118118 for a number, I won't ever use this service again.
I was told on my credit file 100% guaranteed a credit card I applied and got turned down
£13.29 for a call 1 min 54 sec call to 118 for a telephone number to a business which they could not find.. biggest waste of money!!.
Why does one trustpilot give excellent reviews and another trustpilot gives bad reviews The reviews were exactly what I was expecting thank God I looked at the reviews 1 star bad I believe I won't be dealing with them thank you for an honest inasight to this company trustpilot
Charging over £11 to get a number, these are exploiting people, avoid
Trying to sort out my son's Phone Bill I found he had used this company for finding a phone number, 1st call to them lasted 45 seconds and the charged £9.10, they gave him the wrong number, 2nd call to them lasted 51 seconds and they gave him the wrong number again and again charged £9. 10, 3rd call to them and they gave him again the 1st wrong number the had given him and again the charged £9.10 luckily by this time he realised how useless they were and didnt phone back. So it cost him £27.30 for 3 wrong numbers, on top of that to add insult to injury BT also charged him 3 times for using 118 118. What a complete shocking Rip Off, By the way just what does OfCom do?
84 year old mother charged £29.00 for a 6 min call .At least Turpin was descent enough to wear a mask .
absolute rip off. I made a enquiry just over 1min and got charged £12 and the number was unlisted....
I am disgusted. I honestly don’t exactly know how to put this all into words, I’ll have to be short. For the duration of my call, which was less that a minute long, I was consistently reminded to hurry up with what I was saying, now only do I realise why. £9.79 was how much I was charged. That is COMPLETELY INHUMANE. Oh, and to top it all off, after being told by the woman on the phone that I would be sent a text with the answer to the question (the reason I called), it never came. A few months later, I still have no text. For £9.79.
I actually feel completely abused by this and it has caused me to feel very upset. And all I’m going to get back is “Were very sorry, we are always looking for ways to improve.”
I want to be refunded immediately. In fact, every day that goes by that I don’t have that money back in my bank, I will ensure this review is posted somewhere else.
Seriously, how is it even legal for a call lasting 1 minute & 4 seconds to get a phone number for my local post office to cost £9.87?! Just glad I didn't get them to connect me aswell.
I guess when people read these reviews it's already too late & 118118 are laughing all the way to the bank.
Absolutely STUNNED !
NEVER call this number ! I needed to speak to local police after an accident. My bill for this short call was £62.00.
No indication of how expensive this call would be.
You are thieves and should be BANNED !
Terrible shock as just been charged over £11 for a call lasting just under 2 minutes. I had no idea that the cost was so high. Won't be making that mistake again.
Never ever call this number! Just been charged £60.22 for a call someone made via these clowns. Do you think sane people would commit to this nonsense? This charging structure and it's lack of transparency needs to be outlawed.
Absolutely horrendous. £11.44 for one number and wasn't even connected. They keep you on the phone for as long as possible pretending to be useful. To top it off the number was incorrect so complete waste of time!!
Discusting , they should be arrested for extortion. How can companies like this get away with ripping people off?
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.