Having had the recent response, I don't want any business to suffer. I was frustrated by the lack of comms which Jon has recognised and obviously there were some mis-understandings. I hope that this... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Having had the recent response, I don't want any business to suffer. I was frustrated by the lack of comms which Jon has recognised and obviously there were some mis-understandings. I hope that this... Zobacz więcej
Reakcja na opinię
This is the 2nd time I've bought a suit from The Drop: I'm pleased I returned, as it didn't disappoint. The quality of my last suit was excellent; it still looks in perfect condition 8 years later des... Zobacz więcej
Really good experience. I ordered a three-piece tux for my wedding this year as I usually struggle to find suits that fit off the peg and was very happy with the quality and fit and looked the part on... Zobacz więcej
Absolutely loved the full end to end experience of purchasing a suit from The Drop! Myself and friends were looking for fully bespoke suits for an upcoming wedding and got seriously lucky coming acros... Zobacz więcej
Commercial Unit 2, 124 East Road, N16FD, London, Zjednoczone Królestwo
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I was initially nervous about measuring for my new suit but the videos on The Drop’s website were really clear. Jonathan was very helpful in guiding me through choosing materials, cuts and other options available to me. The suit arrived within 3 weeks of ordering and its perfect - never had a tailor made suit before and it feels great to wear it. I received so many compliments the first time I wore it to work! I’ll definitely be ordering another one soon.
Excellent customer service and great quality.
Great service, easy to use web site. My jacket turned up perfect.
The guys at the drop did a fantastic job on my wedding suit, it looks and fits perfect. They couldn’t have been more helpful!
I recently had my second suit delivered. My first suit has lasted over 2 years and is still in good shape.
Both suits are of good quality and arrived in good time, all in it was a stress free process and I would recommend this to anyone who wants a good fitting custom suit.
The Drop were great.. We got our wedding suits from them, so easy to send your measurements and a couple of pictures and the results are brilliant such a helpful bunch and keep you updated on progress so no need to panic! Thanks guys!!
I wasn't sure these guys could make me something from an image or anyone in fact.... but these guys did and it's good, definitely coming back,
Bought 3 suits for my wedding for my 2 brothers and myself, the suits came and fitted beautifully, no adjustments needed on any of them which I wasnt expecting.
Will definitely order again for any more events.
Definitely would recommend
Top quality from Start to finish, from suit to customer service and a very quick delivery time which was way ahead of schedule. A pleasure to deal with from start to finish, highly recommend and will definitely be using the drop again.
Ordered 2 suits, a 2-piece double breasted and a single breasted 3-piece, with different lining detail . arrived in just over 2 weeks, well packed and perfect fit. makes me look svelte and young and that is no mean achievement. .. highly recommended company.
Extremely happy with the service. Ordered a 3 piece suit and after a month or so decided to order a pair of trousers too. Arrived very promptly and the clothing is of a very high standard. Can’t wait to use The Drop again!
*Final Update*
They have made special effort to fix the issues we had with the suits we ordered. Everything was done quickly and our new suits look great.
Very pleased with the Customer Service.
*Further Update*
It has been over a week since we had our telephone conversation with Jeremy. Since then we have received nothing else, and our e-mails are no longer being answerd. This is unacceptable.
*UPDATE*
Just got a very nice call from Jeremy, explaining that they will go above and beyond to make sure we are happy with our suits for the wedding day. Great customer service, I appreciated the call very much. Will post the final result, and hopefully, change that 1-star experience to a 5-star experience.
Original review:
The suit looks nothing like the photo on their website.
We have just ordered 4 suits for my wedding in May. The first suit arrived today and I am very disappointed. The suit doesn't look like the image they displayed on their website.
A suit that they have on their Facebook page looks like the one that we received today instead.
These two suits look nothing alike...
I can not fit in the vest at all, the suit jacket doesn't fit properly, and the pants are too baggy. All around I am disappointed and cringing at the thought of everyone else receiving their suits later on this week.
What makes it worse is there are no returns on these suits, so we will be stuck with suits that can be resized, but look nothing like the image advertised on their website?
Not pleased with The Drop at the moment. This is not the suit I wanted to wear on my wedding day.

Odpowiedź od The Drop
After years of struggling to find the perfect fitting suit, I finally have a suit that fits like a glove. Love it. Amazing quality. Excellent service and great communication. Plenty of style choices. Super easy process to order and I like how the website stores all measurements to make future ordering seamless. Will be ordering a whole bunch of trousers next and then a tux after that.
Great experience, simple to use and the end product was as expected. Would recommend.
I ordered a custom suit from The Drop early in the year. It fitted me perfectly! The team were really helpful and supportive throughout and I'll certainly be back for more.
Very happy with my new suit which was delivered in good time and for a very reasonable price. The trousers had to be let out a couple of times but that was all part of the service. The only thing I'd like to have seen is a bit more material when choosing the fabric. It's very hard to get a feel for how the suit will look when you've not got much more than a postage stamps worth to go on. Happy to recommend otherwise
I've tried several tailors to varying degrees of success. I was looking for a specific type of suit for my wedding, and the usual places tend to have more traditional cuts and couldn't provide what I needed. I stumbled upon the Drop, and I'm glad I did. The suit arrived very quickly, matched the image spot on and was of high quality. Will be using them again.
I came across The Drop last year while looking for a suit for my wedding. I was a little skeptical at first - a custom-made suit for £400 seemed a little too good to be true. The service throughout, was fantastic. The suit was delivered on-time and exactly to spec. I had loads of compliments on the big day. Thank you!
Having previously used The Drop for a wedding suit I went back to order a more casual jacket. Already having my details on record the process was very smooth and I'm a happy customer for the second time.
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.