Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 3 z 5

Having had the recent response, I don't want any business to suffer. I was frustrated by the lack of comms which Jon has recognised and obviously there were some mis-understandings. I hope that this... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

This is the 2nd time I've bought a suit from The Drop: I'm pleased I returned, as it didn't disappoint. The quality of my last suit was excellent; it still looks in perfect condition 8 years later des... Zobacz więcej

Oceniono na 5 z 5

Really good experience. I ordered a three-piece tux for my wedding this year as I usually struggle to find suits that fit off the peg and was very happy with the quality and fit and looked the part on... Zobacz więcej

Oceniono na 5 z 5

Absolutely loved the full end to end experience of purchasing a suit from The Drop! Myself and friends were looking for fully bespoke suits for an upcoming wedding and got seriously lucky coming acros... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

316 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(316)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 6

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Perfectly fitting suit

I was initially nervous about measuring for my new suit but the videos on The Drop’s website were really clear. Jonathan was very helpful in guiding me through choosing materials, cuts and other options available to me. The suit arrived within 3 weeks of ordering and its perfect - never had a tailor made suit before and it feels great to wear it. I received so many compliments the first time I wore it to work! I’ll definitely be ordering another one soon.

9 kwietnia 2019
Opinia niezależna
Oceniono na 5 z 5

The drop

The guys at the drop did a fantastic job on my wedding suit, it looks and fits perfect. They couldn’t have been more helpful!

8 kwietnia 2019
Opinia niezależna
Oceniono na 5 z 5

Highly recommend!!!

I recently had my second suit delivered. My first suit has lasted over 2 years and is still in good shape.

Both suits are of good quality and arrived in good time, all in it was a stress free process and I would recommend this to anyone who wants a good fitting custom suit.

5 kwietnia 2019
Opinia niezależna
Oceniono na 5 z 5

The Drop were great.

The Drop were great.. We got our wedding suits from them, so easy to send your measurements and a couple of pictures and the results are brilliant such a helpful bunch and keep you updated on progress so no need to panic! Thanks guys!!

3 kwietnia 2019
Opinia niezależna
Oceniono na 5 z 5

Bought 3 suits for my wedding for my 2…

Bought 3 suits for my wedding for my 2 brothers and myself, the suits came and fitted beautifully, no adjustments needed on any of them which I wasnt expecting.

Will definitely order again for any more events.

Definitely would recommend

28 marca 2019
Opinia niezależna
Oceniono na 5 z 5

Top quality from Start to finish

Top quality from Start to finish, from suit to customer service and a very quick delivery time which was way ahead of schedule. A pleasure to deal with from start to finish, highly recommend and will definitely be using the drop again.

28 marca 2019
Opinia niezależna
Oceniono na 5 z 5

Looking svelte and young again

Ordered 2 suits, a 2-piece double breasted and a single breasted 3-piece, with different lining detail . arrived in just over 2 weeks, well packed and perfect fit. makes me look svelte and young and that is no mean achievement. .. highly recommended company.

20 marca 2019
Opinia niezależna
Oceniono na 5 z 5

Absolutely fantastic service

Extremely happy with the service. Ordered a 3 piece suit and after a month or so decided to order a pair of trousers too. Arrived very promptly and the clothing is of a very high standard. Can’t wait to use The Drop again!

20 marca 2019
Opinia niezależna
Oceniono na 4 z 5

Happy Customer

*Final Update*

They have made special effort to fix the issues we had with the suits we ordered. Everything was done quickly and our new suits look great.

Very pleased with the Customer Service.

*Further Update*

It has been over a week since we had our telephone conversation with Jeremy. Since then we have received nothing else, and our e-mails are no longer being answerd. This is unacceptable.

*UPDATE*

Just got a very nice call from Jeremy, explaining that they will go above and beyond to make sure we are happy with our suits for the wedding day. Great customer service, I appreciated the call very much. Will post the final result, and hopefully, change that 1-star experience to a 5-star experience.

Original review:

The suit looks nothing like the photo on their website.

We have just ordered 4 suits for my wedding in May. The first suit arrived today and I am very disappointed. The suit doesn't look like the image they displayed on their website.

A suit that they have on their Facebook page looks like the one that we received today instead.

These two suits look nothing alike...

I can not fit in the vest at all, the suit jacket doesn't fit properly, and the pants are too baggy. All around I am disappointed and cringing at the thought of everyone else receiving their suits later on this week.

What makes it worse is there are no returns on these suits, so we will be stuck with suits that can be resized, but look nothing like the image advertised on their website?

Not pleased with The Drop at the moment. This is not the suit I wanted to wear on my wedding day.

18 marca 2019
Opinia niezależna
Logo The Drop

Odpowiedź od The Drop

Hi Scott,

I'm so sorry to hear this.

Thanks very much for getting in touch and raising this with us. This is one of our more popular suits and we haven't had any problems in the past.

I am going to look into this right away to see what has happened and will get in touch with you first thing tomorrow morning with some suggestions of how we can resolve this. It may involve a remake, which we can turn around very quickly.

We do make mistakes from time to time but it happens, the team all work incredibly hard to make it right. We'll be in touch tomorrow morning.

Many thanks

Jeremy

Oceniono na 5 z 5

Fits like a glove!

After years of struggling to find the perfect fitting suit, I finally have a suit that fits like a glove. Love it. Amazing quality. Excellent service and great communication. Plenty of style choices. Super easy process to order and I like how the website stores all measurements to make future ordering seamless. Will be ordering a whole bunch of trousers next and then a tux after that.

14 marca 2019
Opinia niezależna
Oceniono na 5 z 5

The perfect fit

I ordered a custom suit from The Drop early in the year. It fitted me perfectly! The team were really helpful and supportive throughout and I'll certainly be back for more.

26 stycznia 2019
Opinia niezależna
Oceniono na 4 z 5

Very happy with my new suit which was…

Very happy with my new suit which was delivered in good time and for a very reasonable price. The trousers had to be let out a couple of times but that was all part of the service. The only thing I'd like to have seen is a bit more material when choosing the fabric. It's very hard to get a feel for how the suit will look when you've not got much more than a postage stamps worth to go on. Happy to recommend otherwise

25 stycznia 2019
Opinia niezależna
Oceniono na 5 z 5

The Drop

I've tried several tailors to varying degrees of success. I was looking for a specific type of suit for my wedding, and the usual places tend to have more traditional cuts and couldn't provide what I needed. I stumbled upon the Drop, and I'm glad I did. The suit arrived very quickly, matched the image spot on and was of high quality. Will be using them again.

25 stycznia 2019
Opinia niezależna
Oceniono na 5 z 5

Incredible custom suit for my wedding

I came across The Drop last year while looking for a suit for my wedding. I was a little skeptical at first - a custom-made suit for £400 seemed a little too good to be true. The service throughout, was fantastic. The suit was delivered on-time and exactly to spec. I had loads of compliments on the big day. Thank you!

25 stycznia 2019
Opinia niezależna
Oceniono na 5 z 5

Very happy repeat customer

Having previously used The Drop for a wedding suit I went back to order a more casual jacket. Already having my details on record the process was very smooth and I'm a happy customer for the second time.

22 stycznia 2019
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

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