Having had the recent response, I don't want any business to suffer. I was frustrated by the lack of comms which Jon has recognised and obviously there were some mis-understandings. I hope that this... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Having had the recent response, I don't want any business to suffer. I was frustrated by the lack of comms which Jon has recognised and obviously there were some mis-understandings. I hope that this... Zobacz więcej
Reakcja na opinię
This is the 2nd time I've bought a suit from The Drop: I'm pleased I returned, as it didn't disappoint. The quality of my last suit was excellent; it still looks in perfect condition 8 years later des... Zobacz więcej
Really good experience. I ordered a three-piece tux for my wedding this year as I usually struggle to find suits that fit off the peg and was very happy with the quality and fit and looked the part on... Zobacz więcej
Absolutely loved the full end to end experience of purchasing a suit from The Drop! Myself and friends were looking for fully bespoke suits for an upcoming wedding and got seriously lucky coming acros... Zobacz więcej
Commercial Unit 2, 124 East Road, N16FD, London, Zjednoczone Królestwo
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Good concept but didn’t work for us.
My fiancé purchased a suit from The Drop. Given it is for a very special occasion (our wedding) he chose to go into their office to get measured by one of their fitters. The suit took longer than expected to arrive and once it did we discovered the material was low quality and it didn’t fit at all. It looks ridiculous.
With 2 weeks until our wedding this is less than ideal.
We flagged our disappointment to the Founder and reiterated the urgency of the situation given the tight timescales but have yet to receive an acknowledgement or response.
Obviously would not recommend.

Odpowiedź od The Drop
Bought a suit from the drop back in june 2018 for my wedding which was abroad in Ibiza. I wanted trousers and a waistcoat as the temperature was very hot whilst the ceremony. From start to finish the drop was amazing! They did everything I asked for and more. When I sent my suit measurements off and my suit come the trousers were a bit tight. I informed the drop about my problem and they even offered to pay for the alteration that I needed. As I thought the customer service was that good I didn’t even bother taking the money. Highly recommend this company and will 100% be using them again!!!!
Great suit, fitted like a glove and cane within the time frame stated. Perfect service.
To be honest I haven't had anything from The Drop yet however I did find their order process thorough and comprehensive. I had to cancel my order shortly after placement due to an event cancellation however the company were very understanding and I had a refund shortly after. As and when I need a suit I will be using The Drop.
Timely responses with regards to any concerns I had, considering I’m a U.S buyer. The suit was exactly what I wanted and was delivered a week earlier than expected. Had to make a few size adjustments on the trousers, but this was primarily my fault for not measuring myself accurately. Anywho, the suit looked great, it was delivered in a timely manner, the price was reasonable, and communication was excellent with regards to any concerns I had. I’d use The Drop again in a heart beat for a quality, yet reasonably priced suit.
After seeing the suits on Instagram my wife suggested I order a suit from the drop for our wedding in August.
With 7 weeks until we left for our wedding, I contacted them, went to their offices and got measured. I then chose, ordered and paid for a cream suit online.
I paid for the express delivery to get it in enough time to leave for our destination wedding.
After a week past I hadn't heard back from the company so emailed several time with no response.
Finally, 5 days before we left for our wedding the suit arrived with the following issues:
- The suit was a completely different colour cream to what was ordered
- The suit was see through
- The trousers would not do up
- The quality of the suit was appalling
As you can imagine my wife and I were very upset and not to mention stressed.
After complaining I was offered a discount of either half price for the suit or a full refund. Owing to the issues mentioned above I decided to take the refund and try my chances elsewhere, which I did.
Thankfully we managed to find a cream suit 2 days before we left for our wedding however the process really needn't had been so stressful.

Odpowiedź od The Drop
After a lot of time doing all the measurements the suit arrived in advance of the promised arrival time and fitted very well. The only drawback was that the suit material was not quite how it appeared on the site and in future we would ask for swatches.
Great suit, great fit and above all great service. I was in a very time sensitive situation and they delivered perfectly. Will be back again
I can't believe how much better a custom suit fits than the ones I used to buy from TM Lewin. The service from Jeremy was excellent throughout, and I'm really pleased with my suit. The quality is better than you'd expect for a £299 suit, and it just fits like a glove.
I got the suit I never thought I could have afforded. Having never had a bespoke suit before, I didn't know just how great it feels to wear something that just fits you perfectly. It fitted perfectly, and I don't think I'd ever go back to off-the-peg now. The material is beautiful too, and I have got lots of great comments from friends.
I needed a shirt for my friend’s wedding and came across thedrop.co I was impressed by the made to measure, showing video tutorials how to measure your size using the tape measure and the many selection of materials you can choose from. After I found the style I want, made the order which is straightforward and the website has a nice feel to it. What I really love about the company, you can customize shirt, i.e colour of the buttons, monogram, which you don’t get in retail shops. When it came through the post, It had a nice packaging and fitted me perfectly!! Which usually I don’t notice this kind of level of detail. During the day of the wedding, I got compliments on the shirt which is always a bonus. I will highly recommend and will aim to get my next custom shirt from them :-).
Drop helped me with my wedding suit. I spent many months looking for a suit company that would design a suit to my specification, colour and price. In my search I didn't have much luck until one day I came across the Drop.. I was a bit sceptical... how can a company make me a bespoke suit for half the price? Will the quality be good? Can I trust them? The answer is yes! As I didn't want anything going wrong I travelled to their office in London from Manchester. I met up with Jonathan who was really helpful and went through the materials, design etc. Got my suit 2 weeks later it needed a few alterations and there was an issue with my blazer they replaced my blazer and Jonathan recommended a tailor in Manchester called stichers. Their service was great, the suit looked amazing and the build quality was of the highest standard. Definitely recommend.
I would highly recommend the team at The Drop. They delivered high quality, slick looking wedding suits for me, my groomsmen and extended wedding party. The process was simple, effective, and all done with a friendly customer service. 10/10
Recently best man for my best mate, The Drop made some top notch suits for the two of us and the groomsmen.
The whole process was slick and simple and we all looked great on the day. High quality custom made suits at a fraction of what you'd pay elsewhere. I highly recommend.
I recently had a 3 piece suit made for me by The Drop. If asked I would recommend anyone in the market for a custom made bespoke suit to give them a try . The process is straightforward, all done online, and with the help of one of the stylists always available with a live link. The suit arrived within a few days of the delivery date and fitted with no alterations necessary. With a highly competitive price tag, I would highly recommend The Drop.
I got my first suit from TheDrop in summer 2018. I've since brought 2 more, a coat and a number of shirts.
The service, quality of fabric, quality of the cut and stitching is superb.
I will keep coming back time and time again
I was on a tight deadline to get a suit for my sister-in-law’s wedding. I was able to get a custom suit ordered and delivered within 3 weeks - it even had my name stitched into it!!!
The suit was a great fit and nice quality material and no more expensive than the suits I was looking at places like TM Lewin - which also had a pretty limited range compared to The Drop.
I will definitely get my next suit from The Drop.
I've bought custom suits online before with varying degrees of success. The Drop's suit was a pleasant surprise given the price - really nice quality and great fit. The stylist was on hand to provide advice when I needed it. I'll certainly return in the future!
Ross Lamb. I came across the drop on Instagram and Facebook. I overlooked them quite a number of times as I was just unsure about them as I had never heard of them before. I was looking for a made to measure suit for the christening of my daughters. I decided to give them a try and I am so glad I did. The website is extremely easy to manouver, although I must admit I failed to notice the additional extras that you can choose like the jacket lining or waistcoat lining when your designing your 3 piece suit until after I had ordered my suit, I was in too much of a hurry. Communication from start to finish was excellent especially when dealing with Jonathan. I was a bit dubious about how well the suit would fit from the measurements and pictures sent, but when I received my suit 4 weeks after ordering, which was pretty much exactly when they had said It would arrive. The fit was perfect, I couldn't have been happier and the fabric was excellent it had met all my expectations. When the suit arrived in the box it was creased so I was unsure how it would actually look but after it was pressed and on, it looked fantastic. I wore it to the christening and everyone commented on how well it fitted and how good it looked. I will definitely be using the drop for any future suits that I buy as the fit and quality are second to none. The customer service I received also deserves a special mention, as while wearing my suit on the very first occasion my suit trousers caught on something and ripped. Although this was not the companies fault I informed them of what happened and they agreed to send me another pair at half price. I was very happy with this and once again I'll just say they have gained a customer for a very long time, I will be using them each time I need a new suit.
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