Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 3 z 5

Having had the recent response, I don't want any business to suffer. I was frustrated by the lack of comms which Jon has recognised and obviously there were some mis-understandings. I hope that this... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

This is the 2nd time I've bought a suit from The Drop: I'm pleased I returned, as it didn't disappoint. The quality of my last suit was excellent; it still looks in perfect condition 8 years later des... Zobacz więcej

Oceniono na 5 z 5

Really good experience. I ordered a three-piece tux for my wedding this year as I usually struggle to find suits that fit off the peg and was very happy with the quality and fit and looked the part on... Zobacz więcej

Oceniono na 5 z 5

Absolutely loved the full end to end experience of purchasing a suit from The Drop! Myself and friends were looking for fully bespoke suits for an upcoming wedding and got seriously lucky coming acros... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

316 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(316)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 6

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great service

This is my third order from the drop, every time the service and quality has been excellent. I will order again.

14 czerwca 2019
Opinia niezależna
Oceniono na 5 z 5

An amazing business

An amazing business. Highly affordable customised suit and the quality is also there. Customer service is great and they help with your measurements as well. My order arrived in good time and fit perfectly. If I need a customised suit again I know where I’m going! Can’t find a single fault!

11 czerwca 2019
Opinia niezależna
Oceniono na 5 z 5

I was looking for a made to measure…

I was looking for a made to measure three piece suit for my wedding at a competitive price. Really happy with the end result. The fit and quality is exceptional, and a minor hiccup with the waistcoat was rectified smoothly and in plenty of time. Jeremy and Jonathan have been great throughout!

31 maja 2019
Opinia niezależna
Oceniono na 5 z 5

Outstanding service and quality

I am very impressed with the quality and fit of my suit! As I am very tall, it is usually difficult for me to find a suit that is long enough and at the same time not too wide. It only took me a few minutes to take my measurements and The Drop used them to make a perfectly fitting suit!
There were some troubles with my delivery (which was DHL's fault and not The Drop's) and throughout the whole situation the communication with Jonathan was outstanding and he managed to resolve the issue quickly!
I already look forward to designing and ordering my next suit!

14 maja 2019
Opinia niezależna
Oceniono na 5 z 5

Awesome service and Suite

Great service, I asked these guys for a promise of delivery on time and they were on point. The quality is fantastic and I will be staying on file to have more suites made by theDrop. Great communication throughout and effortless process for what can be a pain getting a suite to fit me being a big guy. These guys rock
Thank you
Jamie

14 maja 2019
Opinia niezależna
Oceniono na 4 z 5

Getting a good result from an online…

Getting a good result from an online tailor requires a degree of patience. You have to ensure that your measurements are accurate and that you communicate your fit preferences to the company clearly, preferably with the aid of photos. The first suit you buy will usually require a few modifications at a local alterations tailor, but once your stats are dialled in properly, future orders should be much easier. I've bought two suits from The Drop and found them easy to deal with and responsive, but it would be nice if they could offer a wider range of materials and options - where's the linen for summer or the tweed for winter? And why doesn't the engine allow you to specify half or full canvas more easily? But this is nit-picking, and hopefully as the company grows these things will develop.

6 maja 2019
Opinia niezależna
Logo The Drop

Odpowiedź od The Drop

Hey Jonathan
Thanks so much for your feedback. We're working hard to improve the experience and will put these into our plan for 2019.
The Drop team

Oceniono na 1 z 5

I brought a costumed suit with express

I brought a costumed suit with express delivery and it came late. I have waited longer and when it came it was made from a very poor material, you can see through jacket. I am very despondent from quality. I had to buy another one because i can wear it.
I am not recording.
One star is to much

1 maja 2019
Opinia niezależna
Logo The Drop

Odpowiedź od The Drop

Hi Cristian,

We are really sorry that things did not work out here for you. I can see that it came a couple of days late and that we carried out some same day alterations and refunded half the cost of the jacket as a gesture of goodwill, but I'll reach out to you privately to see if there is anything else we can do to try and resolve things for you. We've also removed this particular fabric from our range due to the quality issue you have mentioned.

I wish you all the best.

The Drop team

Oceniono na 4 z 5

After a bit of a shaky start the guys…

After a bit of a shaky start the guys at the Drop have done exactly what they said. We ordered 4 suits and all the suits fit really well.
Many thanks to Jonathan and Jeremy at the Drop.
Kind Regards

30 kwietnia 2019
Opinia niezależna
Logo The Drop

Odpowiedź od The Drop

Hi Mr Wheeler,

So pleased we managed to get this all sorted out for the big day!
Enjoy the suits and we hope to see you again soon.

from The Drop team

Oceniono na 5 z 5

Simply brilliant

Just tried on my two piece and THANK YOU it couldn't have fitted any better. Well worth the wait and the team kept me up to date during the production part. Absolutely delighted and for years i've been wasting money elsewhere. One of my close friends is getting married later this year and will be recommending the drop.

29 kwietnia 2019
Opinia niezależna
Oceniono na 4 z 5

Jury's out...

Having originally posted a negative review - got a phone call from Jonathan - who apologised profusely.
There still seems to be an issue with their listed phone number which they need to sort but having spoken to him - it would appear these guys are legit and do what they say they do.
Waiting for the suit to arrive...

24 kwietnia 2019
Opinia niezależna
Logo The Drop

Odpowiedź od The Drop

Hi Cameron,

Thanks for your time earlier and really sorry about the mix-up here. We're looking forward to making your suit and delivering it to you in a couple of weeks.

The Drop team

Oceniono na 5 z 5

Incredible customer service and product knowledge. My go-to place for bespoke suits in London.

Absolutely loved the full end to end experience of purchasing a suit from The Drop! Myself and friends were looking for fully bespoke suits for an upcoming wedding and got seriously lucky coming across this company. The whole team made us feel very welcome and completely blew us away with their product knowledge. We were able to order exactly what we wanted, both quality and style, at such a great price. Cannot recommend highly enough and we will definitely be back.

15 kwietnia 2019
Opinia niezależna
Oceniono na 4 z 5

Great service and beautiful product

Reliable, good communication , good instructions video on how to measure ur dimensions
I would recommend definitely
Can’t wait till I order my next suit from the drop

10 kwietnia 2019
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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