Thatgirlconcept Recenzje 

303
•
Wynik TrustScore: 4.5 na 5

4,3

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Oceniono na 5 z 5

ThatGirlConcept.com was communicative and very quick to respond. Results were sent quickly and contained lots of pictures and examples of colors and outfits suitable for me. I would have loved some ma... Zobacz więcej

Oceniono na 5 z 5

I followed That Girl Concept on social media and was always so impressed with her transformations. However, I was hesitant to splurge on my own makeover. I’m so glad I did! With just a few simple chan... Zobacz więcej

Oceniono na 5 z 5

As someone who isn't well-versed in hair and make up styles, I would highly recommend this service. The guide provided was really helpful, detailed and all the advice provided feels achievable. I neve... Zobacz więcej

Oceniono na 4 z 5

I’ve been following that girl concept on insta for awhile and was interested in getting my own virtual makeover! I waited about 2 weeks, but perfectly on time for my salon appointment. Overall I thoug... Zobacz więcej


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4,3

Doskonała

Wynik TrustScore: 4.5 na 5

303 recenzji

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2 gwiazdki
1 gwiazdka

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4,3

Wszystkie recenzje

(303)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 254

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Oceniono na 5 z 5

If you’re on the fence just book it!

Obviously you don’t know what to expect when it’s an online thing but I’m really pleased I went ahead and got my analysis done with that girl concept. I paid way more for a colour analysis alone in past and the result didn’t sit right with me. For a lot cheaper I learned my colour season, hair styles, makeup, body type and clothes to suit it. I was surprised at the detail given and I’ve found the info sits right with me and helps making decisions. I just got my hair done as she suggested and I’ve got loads of compliments. It wasn’t something I would’ve ever thought to do. Results arrived fast too. If you’re on the fence I suggest treating yourself as it pays off in the long run!

3 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Great experience

I genuinely loved my experience with That Girl Concept ✨

Her Glow Up Guide brought me so much clarity. Before that, I felt a bit lost trying to understand what truly suited me in terms of colors, style, silhouette, and overall vibe. After her analysis, everything suddenly made sense.

What impressed me the most is how accurate and insightful she is. The vibe she saw in me felt incredibly true — almost like she understood parts of me I couldn’t fully put into words myself. It wasn’t just “fashion advice”, it felt deeply personalized and aligned with who I am.

She is also incredibly kind, approachable, and available when you need guidance. Her advice is thoughtful, relevant, and practical, and the guide itself is very complete.

Honestly, the value for money is amazing considering the quality and depth of the work. I truly believe her work can help so many people regain confidence in themselves and finally know where to start in their glow up journey.

Highly recommend 🤍

6 maja 2026
Opinia niezależna
Oceniono na 5 z 5

I highly recommend this service

I highly recommend this service. Every girl should know her best colors and hair style for her face. I can now confidently book that hair apt and take the plunge from blonde to brunette!

6 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Thank you so much!

Thank you so much, I'm absolutely in love with the results! The analysis confirmed the hair color I’ve been wanting to get for ages, but was always too scared to try. I’m so happy with the recommended hairstyles, lipsticks, blushes, and everything else that I've already booked a hair appointment to change my color! Thank you!

6 maja 2026
Opinia niezależna
Oceniono na 4 z 5

Highly Recommend

Overall the suggestions, refernces and information proided was awesome and really helped me look better. The only reason its not 4 stars is because it took some extra time to do. I would recommend this to anyone who just is not sure ehats best for them and wants some help! So happy with the results

31 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Great value for price

I really loved getting my facial analysis makeover! I had gotten other color analysis guides from others in the past but it was hard to envision it on me or translate it to reality. I love how you get an actual mock up of the ideas and suggestions that are given. It helped me show my hairstylist what I was going for and provides a great reference for my makeup applications. You really get a lot for what you pay for especially compared to other products from other companies! Would definitely recommend!

28 kwietnia 2026
Opinia niezależna
Oceniono na 1 z 5

Skip the service, read reviews before you pay

I was really looking forward to this after seeing the Instagram ads, but the final product was incredibly disappointing. I received a 10-page PDF that felt like a disorganized template; the fonts were inconsistent, and the layout was choppy, as if it had been haphazardly pasted together. The suggestions and mock up were disappointing. I've done similar mock ups with apps. None of this was well thought out, or worked on for any extended period of time.

Beyond the quality, it took 22 days to arrive (I followed up twice, as per instructed). When I received it, I was told it was "sitting in drafts" - an excuse I’ve noticed in several other reviews. The owner’s defensiveness in responses to other's reviews suggests a lack of accountability and an unwillingness to improve the service. Unfortunately, it did not live up to the hype. Save your money and skip this one.

Perhaps most disappointing was the owner’s response to my concerns. Rather than taking accountability for the 22-day delay or the sloppy formatting, she doubled down, dismissing objective quality issues as my 'personal experience' and 'dissatisfaction with the outcome.' She even attempted to justify the delivery delay by calling her 'stuck in drafts' error a 'known technical issue' that I should have expected. It is clear that this business prioritizes defensive fine print over actual customer satisfaction. If you value professional communication and a product that looks like it took more than ten minutes to copy-paste into a template, look elsewhere.

Update:
It is telling that the business’s response to objective criticism is to publicly label a customer a 'high chargeback risk'—a blatant lie and a desperate attempt to discredit a negative experience. It is a transparent character assassination tactic that only proves my original point: this business prioritizes defensive ego and dishonesty over professional accountability.

As women, I feel we should lift each other up and support one another, but I certainly do not feel that was the case after this transaction. While thousands of happy clients may be claimed, the way this specific case was handled—with gaslighting, pedantry over dates, and public insults—shows exactly how this business treats anyone who sees past the Instagram filter. This review remains up so others can see that the 'concept' being sold does not include basic professionalism. Furthermore, based on the defensive nature of these interactions, buyers should be careful who they are sharing their photos and personal details with.

20 kwietnia 2026
Opinia niezależna
Logo Thatgirlconcept

Odpowiedź od Thatgirlconcept

In hindsight, I should have exercised more caution. Your order was flagged on my system as “high chargeback risk,” and despite this, I still chose to proceed in good faith because I genuinely believed I would be helping a woman feel more confident in herself.

I’d like to clarify a few points for transparency. The refund was issued as a goodwill gesture, not because the service was not delivered.

Under consumer law, you were not entitled to a refund, as this is a personalised service. However, I still chose to issue one purely as a gesture of goodwill to ensure a positive customer experience.

Your guide was completed and sent in full, in line with the timeframe stated on my website (2–3 weeks), which you were aware of prior to purchasing. You received yours on the 22nd day so a 1 day delay. If customer satisfaction wasn’t a priority, I wouldn’t have taken the time to invite your feedback, revise your edit twice, and ultimately issue a refund. Please ensure your claims accurately reflect the full experience.

Regarding the formatting the guide you received follows the same structured format and level of detail provided to all clients, and many have had highly positive, transformative results from it. It’s important to note that dissatisfaction with suggestions is subjective and does not reflect a lack of work or thought behind the analysis.

I always encourage clients to follow up if they haven’t received their guide, as delivery via email can occasionally result in bounce-backs or technical issues. This is something I’m transparent about from the beginning, and I make sure all clients are aware so nothing is missed.

I’d also like to clarify that when I asked you to point out which specific parts of the guide you felt were “choppy,” I didn’t receive a response and you started becoming defensive. If there were genuine issues, I’m always open to reviewing and improving them. However, making broad claims without identifying anything specific and exaggerating to get a point across is not a fair representation of the work delivered. As a business that has supported thousands of clients, I take the quality and presentation of my work very seriously. With my tech / editing skills why would my guides be choppy and any different?

I also want to address the claim that the work was “rushed” or “copied” every guide is created individually based on the client’s features. Suggesting otherwise is simply not accurate. Anyone frequently using emails espically to send over large files multiple times in the day would know.

I always aim to work with clients to ensure they feel supported, and I offer revisions where appropriate. However, exaggerating aspects of the service after a refund has already been granted is unfair and misrepresents the experience.

While I respect that not every service will align with every individual, I stand by the quality and effort behind my work and the results it has delivered for thousands of clients worldwide.

Oceniono na 5 z 5

I purchased the "It Girl" package

I purchased the "It Girl" package & have to say I was very impressed. I have always been trying to be fashion forward but never really understood my style & why certain styles didnt suit me. But the analysis of my Kibbe body type was so helpful! Its also very helpful how I now know what suits me & means I dont have to put my wallet through so much stress trying different styles. Shes so helpful! Answered so many of my questions & gave me alot of insight so now I am also able to see & chose what would look good on me.

31 marca 2026
Opinia niezależna
Oceniono na 1 z 5

Disappointing filtered photo

It felt like they just put my photo under and heavy filter and called it a day. The photo I received back included weirdly photoshopped bangs that was so clearly pasted on. Very disappointed

17 kwietnia 2026
Opinia niezależna
Logo Thatgirlconcept

Odpowiedź od Thatgirlconcept

This claim is completely false. Firstly, my editing style is clearly shown across all of my social media my work is always natural, realistic, and never looks like a filter. I do not alter features in any unnatural or distorted way, so these accusations are unfounded and have made multiple videos about the inaccurate use of AI, filters and CHATGPT.

Additionally, I have no record of ever working with a customer named “JJ” from Canada. I also know this review is false. If a client were genuinely unhappy, they would have contacted me directly first as all clients are aware they have up to two revisions available to ensure their satisfaction. I have not received any email or communication raising these concerns at all.

Oceniono na 5 z 5

I’ve been slowly implementing some of…

I’ve been slowly implementing some of the suggestions I received in my transformation package and they’ve made a huge difference. I’ll admit, I was skeptical! But I can see now that the hesitation to change was on me, and That Girl Concept knows what they’re doing! I’d highly recommend!

1 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

That Girl Makeover

Guide was finished very quickly. Digital make over is very detailed, answers all the questions and gives multiple options on hairstyles and makeup products, and even recommendations on best brow shape!
Very helpful advice on the color season and clothing types, pairing perfectly with hairstyle recommendations.
Overall, very satisfied, 10/10

15 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Great experience with That Girl Concept

I’ve been feeling really frumpy and decided to us That Girl Concept for a facial analysis and makeover ideas, and I’m so glad I did. The visual she created for me was something I never would have chosen myself, but it’s incredibly flattering and I love it!

She gave a ton of helpful ideas — different ways to style my hair, makeup looks, and even specific product recommendations. I’m really excited to start trying everything she suggested!

15 kwietnia 2026
Opinia niezależna
Oceniono na 1 z 5

Buy this if you want to be disappointed

I genuinely don't know how to write this review because I'm still so sad about it.

I had been following Sarah's ThatGirlConcept page on Instagram for months. I've been watching every story, liking every post, recommending her page to my friends before I'd even bought anything. I was such a big fan. The transformations she posted looked incredible and she seemed so warm and genuinely invested in her clients. I saved up and finally bought the IT Girl package with so much excitement and hope.

What I received just broke my heart a little. The guide felt generic and nothing in it reflected the personal details I had shared with her. It didn't even match my hair length. For something marketed as a deeply personal experience, it felt like I didn't matter at all as an individual.

I so badly wanted this to be everything I imagined. I had been looking forward to it for so long. It's such a shame because I was rooting for her so much.

13 kwietnia 2026
Opinia niezależna
Logo Thatgirlconcept

Odpowiedź od Thatgirlconcept

I’m genuinely sorry to hear you feel this way.

That said, I do want to clarify a few important points so this is accurate for anyone reading:

Every guide I create is fully customised based on your individual features, colouring, proportions and overall harmony. The recommendations are not random or “generic” they are intentionally selected using a professional colour analysis system and facial analysis, which may feel unfamiliar if you’re used to seeing yourself a certain way.

A big part of this service is trusting the process. In most cases, the suggestions will be different from what you’re currently doing because the goal is to improve and elevate your look, not repeat what you already have.

In terms of details like hair length in inspiration images these are used to demonstrate colour, shape and overall aesthetic direction rather than being literal 1:1 copies. This is also outlined in the service. This why you have a digital mock up where I showed you the cut with your current hair length.

Everything included in your guide was carefully tailored to you, and your questions were responded to in full. I also edited your image multiple times and took the time to clearly explain the reasoning behind each recommendation so you could understand how to implement it confidently.

This service works best for those who are open to change and willing to trust professional guidance. Naturally, not every approach will resonate with everyone, and that’s okay but it doesn’t mean the work isn’t personalised or intentional. The majority of my clients trust the process, implement the recommendations, and see results they wouldn’t have achieved on their own.

Oceniono na 5 z 5

Worth it!

Very happy with my guide and great at responding to emails! It is so nice getting a personalised look evaluation from someone with an objective view. Thank you so much! ❤️

14 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Oh my goodness where do i start?

Oh my goodness where do i start?! Life changing experience. It’s very scary to ask someone to help you glow up and be vulnerable. What a wonderful experience. The changes helped me become more confident and more approachable and noticed by all.

14 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Amazing guide to find yourself

For a long time I was thinking about seeking help with styling and color analysis and I decided to try Thatgirlconcept because of all the amazing makeovers on instagram. It's nice to have someone experienced to help you in styling instead trying yourself through many mistakes and many years.
The guide I received is amazing. So much usefull data and tips. I was surprised that hair color that I thought would never fit me actually suits me. I can only recomend. If you are a little lost or unsure in your styling this can be for you.

14 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Thank you!

Timely, accurate and really helpful. I got far more than I expected and was so pleased with the results. I feel I can glow up in the best way possible.

8 kwietnia 2026
Opinia niezależna

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