I ordered online this time instead of visiting the store. My order was correct and prompt. I appreciate the approach to pack orders by hand and the personalised thank you note. Great selection and... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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I love this company so much. The cream earl grey tea is a staple in my house, and I only order tea from here now. Their orders are always packed with care and typically come with a small note. I have... Zobacz więcej
Reakcja na opinię
Ratan sources top quality tea himself - no 'agents' needed here. I buy the first and second flush Darjeeling and the Kangra Valley teas which he has selected at the markets in India. I usually visit h... Zobacz więcej
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Amazing service. The House Blend is my favourite loose leaf tea and I’ll definitely be reordering. My order also arrived with a handwritten card and an additional sample, which was a really nice perso... Zobacz więcej
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Informacje dotyczące firmy
Dane kontaktowe
8 Southwark Street, 42 Three Crown Square , London ,Borough Market, SE1 1TL , London , Zjednoczone Królestwo
- 07910809740
- mail@tea2you.co.uk
- tea2you.co.uk
4,9
Doskonała
560 recenzji
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
This tea is truly amazing
This tea is truly amazing. I love how simple they have made drinking a loose leaf tea. I simply put the leaves in, they sink to the bottom, and I have 100% fresh tea.
16 stycznia 2025
Odpowiedź od Tea2you
Dear Bekah,
Thank you for taking the time to write us a review, it means a lot. Our tea really is that easy to brew! I hope you enjoy your order.
Kind regards,
Ratan
Excellent customer service
I emailed to ask if my order could be expedited and I was delighted to hear that my order was taken by hand and posted for next day delivery without any extra cost to me. This is customer service at its best.
7 stycznia 2025
Odpowiedź od Tea2you
Dear Mrs G,
Thank you for your lovely review! Your words are very kind. It was our pleasure to get your parcel sent out ASAP. I hope your tea arrived on time and is being enjoyed.
Kind regards,
Ratan
Interesting, tasty but noisy
The teas are lovely and the tasting experience (7 teas) was very nice. We learned a lot. The downside is, the shop space is very small (just big enough for maybe 4 people max). And the session runs at the end of the day when the market is being shut up and cleaned. So the floor cleaning machines were running just outside which made it very noisy. Running this session in a space away from the shop floor where perhaps you can sit and be a bit more comfortable would make it better overall. But we enjoyed the teas and will be back to buy more!
17 stycznia 2025
Odpowiedź od Tea2you
Dear Sam,
Thank you for you kind feedback on our teas and your experience. I am sorry you found the shop in Borough Market a bit too noisy. We also host Tea Tastings at our other location in Bermondsey which is quieter. There, we also offer a Health Tea Tasting if you're interested in visiting us again and trying some more of our teas - https://tea2you.co.uk/products/health-tea-tasting-and-blending
Glad to hear you are enjoying your teas!
Kind regards,
Ratan
Odpowiedź od Tea2you
Dear Andrew,
Thank you for leaving us a great review! It means a lot. Please enjoy your tea.
Kind regards,
Ratan
Great Teas
Great Teas and such a nice Company. They put in a personal note with my package and an extra tea to try.
I really appreciate that personal touch.
Thank you Tea2you
1 stycznia 2025
Odpowiedź od Tea2you
Dear Sara,
Thank you very much for leaving us such wonderful feedback! It's lovely to hear how much you appreciate the effort we put into all of our orders here at Tea2you. I hope you enjoy your tea!
Kind regards,
Ratan
Prompt delivery of the most delicious…
Prompt delivery of the most delicious tea, lovely hand written note and cute free sample! What's not to like ❤️
9 stycznia 2025
Odpowiedź od Tea2you
Dear Paula,
Thank you for taking the time to write us a lovely review, it means a lot! Your words are very kind. Please enjoy your tea.
Kind regards,
Ratan
Odpowiedź od Tea2you
Dear Julie,
Thank you for leaving us a great review! I hope you enjoy your tea.
Kind regards,
Ratan
Packaging problem
The service and product are good. But my order was delayed because the Royal Mail could not deliver because it was in a box which would not go through my letterbox. It was only an 80 gram item which could have gone into a padded envelop. Instead it was in a box about 9 inches square. A waste of packaging and it caused me unnecessary inconvenience Tom Jupp
6 stycznia 2025
Odpowiedź od Tea2you
Dear Tom,
I am very sorry for the inconvenience caused. We ususally pack our Darjeeling 2nd Flush in a box to avoid the delicate leaves being crushed by Royal Mail. I am aware however that you are a regular customer and normally recieve your tea in a padded envelope. Going forward, I will make sure your orders are always in an envelope.
Sorry again for this issue.
Kind regards,
Ratan
Best masala chai - nothing compares
Only ever buy my masala chai from you it's the best haven't found any other brand that compares in flavour. Always bulk buy as I hate running out!!
3 stycznia 2025
Odpowiedź od Tea2you
So wonderful to hear that our Masala Chai brings you joy! Thank you for your continued custom.
Kind regards,
Ratan
Exceptional tea with exception customer…
Exceptional tea with exception customer service! I bought tea while on a visit to London, loved the tea so much I ordered more immediately when I returned home. Delicious!
25 listopada 2024
Odpowiedź od Tea2you
Dear Kathie,
Thank you very much for taking the time to write this wonderful review. It warms my heart to know how much you love my tea!
Kind regards,
Ratan
My Teas arrived promptly and am already…
My Teas arrived promptly and am already enjoying the Detox tea which is one of my favourites! I also ordered more new teas I have not ordered before and can’t wait to have so many enjoyable cups of exotic tea. Teas from this company are of high quality, am so glad my daughter introduced me to this tea company. I also appreciate the personal hand written note of thanks from the owner, its so lively. Thank too for my free sample. Just amazing in every way, thank you for your wonderful teas!
2 stycznia 2025
Odpowiedź od Tea2you
Dear Mrs Byekwaso,
Thank you so much for your continued custom, it means so much to us to have happy, loyal customers. I love writing messages to my amazing customers to show my appreciation. If you haven't already, you should try our Liquorice Infusion. It's sweet, minty and refreshing!
Kind regards,
Ratan
I’ve yet to find a green tea as good as…
I’ve yet to find a green tea as good as theses!
1 stycznia 2025
Odpowiedź od Tea2you
Dear Lorraine,
Thank you for your lovely review, it means a lot. So glad you are enjoying our green teas!
Kind regards,
Ratan
Professional
Professional, friendly, and they follow up when sending e-mails. Best customer service ever. I had the wrong address written for order. I e-mailed and it was resolved in less then 10 minutes. Great job considering the time difference.
The tea is amazing also. Otherwise, I would not be ordering from the United States.
30 grudnia 2024
Odpowiedź od Tea2you
Dear Hermine,
Thank you very much for your kind words! We pride ourselves on our customer service so it's great to hear you are happy with your experience. Glad you are enjoying your tea also. We love our US customers.
Kind regards,
Ratan
A superb service
A superb service. The tea was dispatched with alacrity and included a heart-warming, personalised card, all of which confirmed what I had felt intuitively, namely, that this is an excellent company, whose services I will, without question, be using again.
12 grudnia 2024
Odpowiedź od Tea2you
Dear Bob,
It is wonderful to be recognised for our hard work so thank you very much for your amazing feedback! I will be sure to pass it onto the rest of the team. I love writing personal messages to all my wonderful customers such as yourself. Without you, we wouldn't be where we are today. Please enjoy your teas!
Kind regards,
Ratan
Odpowiedź od Tea2you
Thank you for taking the time to leave us some lovely feedback! So glad you are loving all your teas.
Kind regards,
Ratan
Great Service with a personal touch
I visited the store at Borough Market a few months ago and the advice I received was exemplary. Living about 1000km away from London I looked for the Online shop.
Excellent descriptions, comfortable payment, fast shipping. Finding a handwritten Christmas note in the parcel was the cherry on top I didn't anticipate.
Thank you for this outstanding service. I can't recommend your shop enough.
10 grudnia 2024
Odpowiedź od Tea2you
Dear Mark,
Your words are so incredibly kind! Thank you so much for taking time out of your day to post this wonderful review. We are so lucky to have amazing customers just like you all over the world that we are able to share our knowledge of tea with. Please enjoy your teas.
Kind regards,
Ratan
Delicious teas and remarkable quality
Delicious teas and remarkable quality with a lot of variety
29 listopada 2024
Odpowiedź od Tea2you
Dear Amanda,
Thank you for your lovely review, it means a lot! I'm so glad you are happy with your teas.
Merry Christmas!
Kind regards,
Ratan
Odpowiedź od Tea2you
Dear Adrian,
Thank you for taking the time to write us a kind review. I hope you enjoy your tea.
Merry Christmas!
Kind regards,
Raatan
Lovely teas
Lovely teas. I always take it black without milk or sugar.Generally I drink about 3 pots a day.
13 grudnia 2024
Opinia niezależna
Odpowiedź od Tea2you
Dear Kirsteen,
Thanks for your lovely feedback! Most of our teas are specifically selected so they can be drunk without milk or sugar. Wonderful to hear you are drinking so much of it!
Merry Christmas!
Kind regards,
Ratan
Delicious tea unlike any I've ever tasted
Delicious tea unlike any I've ever tasted! Frequent communication throughout order and shipment process. Added a surprise to my order and a couple sweet notes of thanks! Wonderful business - you must try this tea.
24 listopada 2024
Odpowiedź od Tea2you
Dear Leslie,
Thank you so much for your kind words! It's alway wonderful to hear that our customers are happy with their purchases, and I really hope you enjoyed your sample. Have a Merry Christmas and a Happy New Year!
Kind Reagrds,
Ratan
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