I ordered online this time instead of visiting the store. My order was correct and prompt. I appreciate the approach to pack orders by hand and the personalised thank you note. Great selection and... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I love this company so much. The cream earl grey tea is a staple in my house, and I only order tea from here now. Their orders are always packed with care and typically come with a small note. I have... Zobacz więcej
Reakcja na opinię
Ratan sources top quality tea himself - no 'agents' needed here. I buy the first and second flush Darjeeling and the Kangra Valley teas which he has selected at the markets in India. I usually visit h... Zobacz więcej
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Amazing service. The House Blend is my favourite loose leaf tea and I’ll definitely be reordering. My order also arrived with a handwritten card and an additional sample, which was a really nice perso... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Dane kontaktowe
8 Southwark Street, 42 Three Crown Square , London ,Borough Market, SE1 1TL , London , Zjednoczone Królestwo
- 07910809740
- mail@tea2you.co.uk
- tea2you.co.uk
4,9
Doskonała
560 recenzji
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I love your tea
I love your tea , most of all the assam ctc , normally, i pick it up every time , i visit London. This is the first time , i order tea to be shipped to me , it got stuck in belgium customs,as soon as i sent a mail about customs charges you guys were very prompt in the refund , very happy with the customer service, just because of customs, it took awfully long to reach me .
22 listopada 2024
Odpowiedź od Tea2you
Dear Manisha,
Sorry your parcel got stuck in customs but so glad to hear you are happy with your tea and the service provided! If you love our Assam then you should give our Smuggler's Blend a try next time. Merry Christmas and hope to see you in store again soon!
Kind regards,
Ratan
Great shopping experience
Quick delivery. Easy to use website. Plenty choice. Wonderful quality of teas.
I received a Christmas card thanking me for my custom.
Excellent customer relations
3 grudnia 2024
Odpowiedź od Tea2you
Dear Moira,
Thank you for leaving us a splendid review! We pride ourselves on our great customer service, so I am glad to hear you appreciate it. Please enjoy your teas and Merry Christmas!
Kind regards
Ratan
Goods as expected
Goods as expected. Arrived promptly with a nice note/card. Packaging seemed overly much but was recyclable.
30 listopada 2024
Odpowiedź od Tea2you
Dear Alison,
Thank you for taking the time to write us a review, it means a lot! It is very important to us that your delicate tea does not get crushed on its way to you. I hope you enjoy.
Kind regards,
Ratan
Odpowiedź od Tea2you
Dear Ronald,
Thank you for your kind review! I'm so happy to hear that you are loving your tea.
Kind regards,
Ratan
Online ordering was very easy
Online ordering was very easy. The selection of teas is varied and the Masala Chai is delicious!
7 listopada 2024
Odpowiedź od Tea2you
Dear Kimberly,
Thank you for taking the time to write us a nice review, it means a lot! I'm glad you are enjoying your teas.
Kind regards,
Ratan
High Quality and Delicious Teas
I discovered Tea2you on a trip to London. The shipping from the UK to the US was prompt and Tea2you kept me informed on the status of my order on a daily basis. As a bonus, I received a delightful thank you card and a sample of a new tea to try. All around a great experience and, of course, I love their high quality and delicious teas.
14 listopada 2024
Odpowiedź od Tea2you
Dear Jean,
Thank you very much for your wonderful feedback! It makes me so happy to hear that our customers are loving the entire Tea2you experience. My team packages the online orders with as much care and love as we give to our customers in store. Please enjoy your teas!
Kind regards,
Ratan
Thank you for your kind reply to my…
Thank you for your kind reply to my enquiries, and the efficient delivery.
13 listopada 2024
Odpowiedź od Tea2you
Dear Christine,
Glad you have recieved your tea! We always strive to respond to customer enquiries with the utmost care.
Kind regards,
Ratan
Great tea
Great tea, glad I could buy online after I was able to enjoy a cup on my visit to London
28 października 2024
Odpowiedź od Tea2you
Dear Evander,
Thank you for leaving us a great review! We do our best to make sure our tea is available to our customers all around the world.
Kind regards,
Ratan
Online shopping and shipping was easy
Online shopping and shipping was easy, considering delivery was to the U.S.
28 października 2024
Odpowiedź od Tea2you
Dear Doreen,
Thank you for leaving us a great review! We aim to provide the best tea and service to our international customers as well as our locals. Please enjoy your tea.
Kind regards,
Ratan
Odpowiedź od Tea2you
Dear Susan,
Thank you for taking the time to write us a review, it really means a lot! Please enjoy your tea.
Kind regards,
Ratan
Odpowiedź od Tea2you
Dear Zainab,
Thank you for your lovely review, it means a lot to us. Glad you enjoyed the sound bath!
Kind regards,
Ratan
Best tea I’ve ever experienced
Best tea I’ve ever experienced.
Fast delivery, tax free.
💝
29 października 2024
Odpowiedź od Tea2you
Dear Dora,
Thank you for your lovely review! Glad to hear you love the tea.
Kind regards,
Ratan
Perfect !
After visiting your little shop of tea delights on Borough Market in September I fell in love with loose tea. Jasmine silver needle, so delicate but oh so tasty and I had to have more. Prompt service, great delivery, nice little touch with a note in fab packaging, all led to an outstanding experience. I will continue to buy from this lovely shop
25 października 2024
Odpowiedź od Tea2you
Dear Michelle,
It makes me so happy to hear that you have fallen in love with our tea! We pride ourselves on delivery an amazing experience instore and through our online shop. If you love the Jasmine Silver Needle, I would recommned you to try our Anji Bai Cha next time you place an order.
Kind Regards,
Ratan
Great service from nice people.
The service from Tea2you is excellent. Not long after I made a purchase from them, I had a problem with one of their products. Without question, I was given a refund. The tea itself is heavenly! Keep up the good work, ladies.
20 października 2024
Odpowiedź od Tea2you
Hi Barrie,
It's so nice to hear that you had a great experience! My customers are always at the heart of the business and we won't rest until you are happy with your tea and our service. Thank you for your feedback and we will endeavour to get Royal Mail running smoother next time.
Kind regards,
Ratan
Packaged beautifully as if I bought…
Packaged beautifully as if I bought them straight from the market—even came with a sweet personalised note!
Love all of teas especially the cream earl grey and hibiscus
19 października 2024
Odpowiedź od Tea2you
Dear Devin,
So glad you loved your Tea2you parcel, packaging and all! We always strive to show each and every one of our customers how much we appreciate them. I'm drinking the hibiscus as we speak!
Kind regards,
Ratan
I love this tea I first had it 5 years…
I love this tea I first had it 5 years ago in London, so happy they deliver to the states. I also received my order so quickly.
14 października 2024
Odpowiedź od Tea2you
Dear Dina,
Thank you so much for your lovely review! We are always so happy to hear that our regular customers are loving our tea and keep coming back for more. Glad your order arrived swiftly! Hope to see you in person again one day.
Kind regards,
Ratan
J'ai commandé pour la France
J'ai commandé pour la France, c'était rapide, le colis était très bien suivi et bien emballé, j'étais au courant du suivi tout au long de son acheminement.
Le thé est juste divin.
Merci pour votre professionnalisme.
5 października 2024
Odpowiedź od Tea2you
Chère Karin
Merci beaucoup pour votre retour positif. Votre satisfaction est notre priorité, et nous vous remercions pour votre confiance !
Cordialement,
Ratan
They got me hooked
I first tasted the teas at Tea 2 u in London. My taste buds that have been dead for years from drinking bad tea came alive. Now I am hooked. Thankfully they ship all the way to the US.
Shipping is quick and customer service is excellent.
13 września 2024
Odpowiedź od Tea2you
Dear Simran
It sounds like you have a great palate! I am so glad that you enjoy the tea so much. Which is your favourite? Please visit us again soon!
Kind regards,
Ratan
Odpowiedź od Tea2you
Dear Gabriele
Your great review means a lot to us. Enjoy your tea!
Kind regards,
Ratan
This tea is wonderful
This tea is wonderful, I have always loved Darjeeling tea, but recently it was difficult to get one with the taste I remembered. I ordered some from tea2you without much hope as I thought the lack of taste was down to me. The order arrived very quickly (complete with a nice little note) and - my goodness - this is how Darjeeling should taste. Thanks for this, I shall enjoy every cup!
PS the tea is tucked away for my private consumption, everyone else can have the tea I don’t really enjoy!
3 września 2024
Odpowiedź od Tea2you
Hi there
Wow, you have a great palate! I am so glad you like our Darjeeling tea. Do you enjoy the 1st Flush or the 2nd Flush?
Kind regards,
Ratan
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