I ordered online this time instead of visiting the store. My order was correct and prompt. I appreciate the approach to pack orders by hand and the personalised thank you note. Great selection and... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I love this company so much. The cream earl grey tea is a staple in my house, and I only order tea from here now. Their orders are always packed with care and typically come with a small note. I have... Zobacz więcej
Reakcja na opinię
Ratan sources top quality tea himself - no 'agents' needed here. I buy the first and second flush Darjeeling and the Kangra Valley teas which he has selected at the markets in India. I usually visit h... Zobacz więcej
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Amazing service. The House Blend is my favourite loose leaf tea and I’ll definitely be reordering. My order also arrived with a handwritten card and an additional sample, which was a really nice perso... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Dane kontaktowe
8 Southwark Street, 42 Three Crown Square , London ,Borough Market, SE1 1TL , London , Zjednoczone Królestwo
- 07910809740
- mail@tea2you.co.uk
- tea2you.co.uk
4,9
Doskonała
560 recenzji
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Only buy from tea2you
Only buy from tea2you
High quality
Great service
Kind friendly staff
22 kwietnia 2026
Odpowiedź od Tea2you
Dear Frank,
It's always a pleasure to hear from you, have a wonderful day!
Best wishes,
Ratan
Highest quality tea
Highest quality tea, responsive service, quick delivery. Can’t imagine a better experience.
26 marca 2026
Odpowiedź od Tea2you
Hello W Davis,
Thank you for leaving us a review, it is very high praise!
Have a great day,
Ratan
Top Quality products and perfect service
Top Quality products and loveful, attentive service; I love this place.
3 kwietnia 2026
Odpowiedź od Tea2you
Hello Kunde,
Thank you for your review, it means a lot to us to hear such kind words!
Best wishes,
Ratan
Speedy service to replace a loved tea…
Speedy service to replace a loved tea just in time to celebrate birthday.
6 kwietnia 2026
Odpowiedź od Tea2you
Hello Peter,
Thank you for your review, I hope you had a wonderful birthday!
Best wishes,
Ratan
Great selection and personalised approach
I ordered online this time instead of visiting the store. My order was correct and prompt. I appreciate the approach to pack orders by hand and the personalised thank you note. Great selection and personal attention; I would much rather support Tea2you instead of one of the large grocery chains.
3 kwietnia 2026
Odpowiedź od Tea2you
Hello Mike,
Thank you for your lovely review, it is very kind.
We understand that good service is equally important as good tea, so I am happy to hear that it is appreciated by our customers.
Best wishes,
Ratan
Great selection of quality Teas and…
Great selection of quality Teas and always add something else to try. Fast delivery
5 kwietnia 2026
Odpowiedź od Tea2you
Hello Gerry,
Thank you for your review! Please enjoy your tea and have a great day,
Best wishes,
Ratan
I love this company so much
I love this company so much. The cream earl grey tea is a staple in my house, and I only order tea from here now. Their orders are always packed with care and typically come with a small note. I have ordered large quantities of different teas and received free samples of ones they thought I would enjoy based on my order, which is just so thoughtful! Just an all around amazing company with quality tea!
11 kwietnia 2026
Opinia niezależna
Odpowiedź od Tea2you
Hello Devon,
Thank you for your review, it is lovely to hear that you enjoy your experience with us so much. We always aim to provide a service as good as our tea!
Wishing you a wonderful day,
Ratan
Odpowiedź od Tea2you
Hello Customer,
Thank you for leaving us a review, it means a lot to hear such kind words!
Best wishes,
Ratan
Odpowiedź od Tea2you
Hello Sandra,
Thank you for your review, I'm glad you enjoy your tea!
Best wishes,
Ratan
Odpowiedź od Tea2you
Hello Angela,
Your review is very kind, thank you!
Best wishes,
Ratan
Great tea and service
Great tea and service! It was handy to use delivery as I've not had a chance to get into London to visit in person.
1 kwietnia 2026
Odpowiedź od Tea2you
Hello Shelly,
Thank you for your kind review. I am glad to hear you found our Online Store helpful, we know how important tea is!
Best wishes,
Ratan
Odpowiedź od Tea2you
Hello Irene,
Thank you for leaving us a review, I am glad you enjoy our tea!
Best wishes,
Ratan
Delicious Tea, Lovely Service
The tea is, as always, delicious, but I also really enjoyed the little sample packet of a different but similar tea to try. In a world full of Amazon and giant corporations, this felt like buying from a local store and had those personal touches.
1 marca 2026
Odpowiedź od Tea2you
Hello KL,
We are very touched by your review, it means a lot to hear such kind words from our customers. You all mean a lot to us!
Have a wonderful day,
Ratan
All went well with shipping to Germany.
All went well with shipping to Germany.
We also enjoyed our short visit in your store last year :)
12 marca 2026
Odpowiedź od Tea2you
Hello B,
Thank you for leaving a review, it is very kind.
Wishing you a great day,
Ratan
Very well packaged in resealable bags…
Very well packaged in resealable bags with a nice handwritten note. Will be ordering again!!! Thanks!
14 marca 2026
Odpowiedź od Tea2you
Hello SR,
Thank you for your review, it warms my heart to hear!
Best wishes,
Ratan
The handwritten notes in my order
The handwritten notes in my order. And a free sample of a surprise tea!
11 marca 2026
Odpowiedź od Tea2you
Hello Amy,
Thank you for your review, it means a lot to hear kind reviews from our customers. We wish you a lovely day!
Best wishes,
Ratan
Really didn't like it but read on...
Difficult one! My wife bought me packet of Darjeeling 2nd flush when she was visiting in London, it came with brewing instructions to use very little and to re-use it three times. It was also very expensive and I was expecting it to rival Mariage Frere's, my favourite.
First brew as instructed was utterly flavourless. Second brew using a decent amount of tea had very little flavour and was vaguely unpleasant. Threw packet of tea away.
Maybe my taste buds are impaired but the tea and the instructions were a total waste of time and money. Such a disappointment.
Since writing this, Tea2you responded, offered me a refund and a sample of the First Flush Darjeeling which I accepted. Quite a different drink, it will probably never be my favourite but I must applaud the owner's response to my earlier moan and very much thank them for allowing me to sample their rather special Darjeeling First Flush.
28 marca 2026
Opinia niezależna
Odpowiedź od Tea2you
Dear Anthony,
Thank you for taking the time to share your feedback, and our sincere apologies to hear about your experience with the Darjeeling 2nd Flush.
As you know Darjeeling teas can vary quite significantly depending on the harvest and seasonal conditions. The batch you received was the Darjeeling 2nd Flush 2025 harvested in June, and it could be lighter, more delicate profile by now and we completely understand that it did not suite your palate.
Can you please spare your valuable time to email me at mail@tea2you.co.uk with your order details and the quantity purchased, and we will arrange a full refund for you immediately.
In June 2026, we will get the new 2nd Flush which might suit your palate.
With best wishes,
Rusha
Quick, efficient service
I ordered some tea on the 9th March and it was delivered on the 13th March. The parcel was well put together and well taped up so it was secure. The tea was individually packaged in strong envelopes, keeping it fresh.
9 marca 2026
Odpowiedź od Tea2you
Hello Steve,
I am glad to hear you had a good experience with us. I wish you a great day and enjoy your teas!
Best wishes,
Ratan
Fantastic range of teas
Fantastic range of teas, so many to try. Great service, good price. Nice to deal with a company who genuinely seem to care about your business
14 marca 2026
Odpowiedź od Tea2you
Hello Nicholas,
Thank you for your review, it is very kind!
Best wishes,
Ratan
Odpowiedź od Tea2you
Hello Michèle,
Thank you for your review, I'm glad to hear you had a good experience with us!
Best wishes,
Ratan
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