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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I ordered online this time instead of visiting the store. My order was correct and prompt. I appreciate the approach to pack orders by hand and the personalised thank you note. Great selection and... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I love this company so much. The cream earl grey tea is a staple in my house, and I only order tea from here now. Their orders are always packed with care and typically come with a small note. I have... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Ratan sources top quality tea himself - no 'agents' needed here. I buy the first and second flush Darjeeling and the Kangra Valley teas which he has selected at the markets in India. I usually visit h... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Amazing service. The House Blend is my favourite loose leaf tea and I’ll definitely be reordering. My order also arrived with a handwritten card and an additional sample, which was a really nice perso... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

560 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent product

Excellent product, excellent service. Delivery timely. Lovely staff at Borough Market - very knowledgeable

31 grudnia 2025
Logo Tea2you

Odpowiedź od Tea2you

Hello,
Thank you for your kind words!
Best wishes,
Ratan

Oceniono na 5 z 5

Everything was okay.

12 października 2025
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Odpowiedź od Tea2you

Dear Nicole,
Thank you for your great review.
Sending our best wishes this Christmas.
Kind regards,
Ratan

Oceniono na 5 z 5

My experience has been beyond amazing…

My experience has been beyond amazing and truly unexpected. They have exceeded expectations I didn’t even know that I had. I love great stories that make me feel connected to the brand and not only did they include a short story of their history and process but a thank you card addressed to me personally. During this time when my family is so far, it was a wonderful message at the perfect time! Thank you! All of that before I even got to the tasty, aromatic tea that is so flavorful it makes me feel like I’m British and can actually make an amazing cup of tea. It’s such a treat in the mornings and afternoons.

29 listopada 2025
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Odpowiedź od Tea2you

Hello Jennifer,
Thank you for your kind words. We’re thrilled to hear that you liked the personal note and the sample. Knowing our tea brings comfort and a little British charm to your day truly means a lot to us. We hope you are well and are sending our best wishes this Christmas from London.
Kind regards,
Ratan

Oceniono na 5 z 5

Wonderful experience!

Fast international delivery. The Christmas card, handwritten note and tea sample were such a lovely touch. You can really feel the care. I’ll definitely order again!

2 grudnia 2025
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Odpowiedź od Tea2you

Hello Richard,
Thank you for your review, it made us very happy to hear such kind words. Have a great day!
Best wishes,
Ratan

Oceniono na 5 z 5

Really like the experience

Really like the experience. Everything was explained in a light and soft way.
Loved!

28 listopada 2025
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Odpowiedź od Tea2you

Dear Aline,
I am glad you had such a great experience, have a wonderful day!
Best wishes,
Ratan

Oceniono na 5 z 5

Delicious quality teas

Another delivery of delicious quality teas. Well packaged, very quick delivery and a small sample of a tea I might like based on the teas I had chosen. I’m already compiling a list for my next order.

14 listopada 2025
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Odpowiedź od Tea2you

Hello Wendy,
We look forward to recieving your next order!
Wishing you a great day,
Ratan

Oceniono na 5 z 5

Really love the tea

Really love the tea . Try new ones each order. Like the personal touch of the notes and Christmas card and free samples .

25 listopada 2025
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Odpowiedź od Tea2you

Hello Julie,
Thank you for being such a loyal customer, I am glad you love our tea so much!
Wishing you a wonderful Christmas,
Ratan

Oceniono na 5 z 5

Wonderful experience.

Tea2you was great to work with. Being in the USA and ordering fron London, I was concerned my order would be delayed. It was delivered promptly. A bonus sample of a new tea was in it and I can't wait to try it!

24 listopada 2025
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Odpowiedź od Tea2you

Hello Sandra,
Thank you for your review! We always aim for a prompt delivery, no matter where to.
Have a great day,
Ratan

Oceniono na 5 z 5

What immaculate service

What immaculate service! They not only packed me with my tea, they delivered it quickly, added on a free sample of another tea, gave me a Christmas card, and a handwritten note! Absolutely lovely and I WILL be buying again!

11 listopada 2025
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Odpowiedź od Tea2you

Hello Dallas,
What a lovely review, thank you very much for your kind words!
Have a wonderful Christmas and enjoy your teas,
Best wishes,
Ratan

Oceniono na 5 z 5

I messed up on the address of a gift I…

I messed up on the address of a gift I was sending to my daughter. Fortunately, the staff was quickly responsive and handled the address correctly before it was shipped. The tea is great, and I wanted to share it with my daughter.

thanks
Marc

5 listopada 2025
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Odpowiedź od Tea2you

Hello Marc,
Thank you for your kind words, it means a lot to us.
Have a wonderful day and best wishes to you and your daughter!
Ratan

Oceniono na 5 z 5

Fantastic tea and a great mailnorder…

Fantastic tea and a great mailnorder service. I have been buying my tea from them for years, it never fails.

10 listopada 2025
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Odpowiedź od Tea2you

Hello Sonia,
Thank you for being such a loyal customer, it means a lot to us. Have a great day!
Best wishes,
Ratan

Oceniono na 5 z 5

I love the Tea which I get from Tea 2…

I love the Tea which I get from Tea 2 You, always great flavors, And the excellent service from all staff, I can not shop anywhere else.

15 listopada 2025
Opinia niezależna
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Odpowiedź od Tea2you

Hello Robert,
Thank you for your kind words, I am very glad to hear you have such a good experience with us. Have a wonderul day!
Best wishes,
Ratan

Oceniono na 5 z 5

Lovely teas

I ordered four different teas which arrived nicely wrapped and within a few days at my place. The quality of the teas is excellent and well preserved in lovely resealable sachets including a description of the tea and instructions for making a cup. I feel prepared for the cold days to come.

3 listopada 2025
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Odpowiedź od Tea2you

Hello Regula,
Thank you for your review, I am glad we can help against the weather!
Best wishes,
Ratan

Oceniono na 5 z 5

I had their tea once while visiting…

I had their tea once while visiting London, and the owner encouraged me to try everything! It was such an amazing experience that now, 7 years later, I still buy refills of all my favorites. I couldn't imagine making chai without my favorite assam leaf.

7 listopada 2025
Opinia niezależna
Logo Tea2you

Odpowiedź od Tea2you

Hello Avanta,
Thank you for being a loyal customer, it means a lot to us.
Wishing you a wonderful day!
Ratan

Oceniono na 5 z 5

Wie immer top

Schnelle Lieferung, einwandfreie Ware, wie immer top

12 października 2025
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Odpowiedź od Tea2you

Hallo Alice,
Danke schön!
Your words are very kind, Ich wünsche ihnen einen wunderbaren Tag!
Best wishes,
Ratan

Oceniono na 3 z 5

Disappointed

I bought a cup of the English breakfast tea at the Borough Market on my trip to London in August. It was the most malty and delicious tea I've ever had.

On my return home, I decided to buy a bag, but the shipping cost was more than the tea! I tried local sources but was unable to get that exquisite maltiness (tried Scottish breakfast, East Frisian, etc).

I finally broke down and ordered the English Breakfast from Tea2You, but when I brewed a pot, it didn't taste anything like it did: not in the least bit malty.

I do have to say, though, I'm wondering if it's because I live at an elevation where water can't get hotter than 94°C? If so, any tips would be greatly appreciated! I've been using 8g of tea in 454g of water and steeping for 7-8 minutes.

5 października 2025
Logo Tea2you

Odpowiedź od Tea2you

Hello Matt,
Thank you for your query, the temperature of the water will affect the flavour of the tea. For a black tea, like English Breakfast, you do need boiling water to bring out the full flavour.

I advise that you brew smaller quantities at a time and steep the tea for longer to help bring out more flavour. Especially give it more time to brew before adding milk. Also, please allow room for the tea to move in the strainer or tea filter if you are using one.

As for the shipping costs, unfortunatly the price is out of our control and is decided by the tarriffs choosen by your respective country's government. However, with the USA and some European countries, we pay the customs costs for you.

Best wishes,
Ratan

Oceniono na 5 z 5

Excellent quality tea

I am a great fan of the tea sold by Tea2you, particularly the loose leaf Assam blend - it is strong with a malty flavour; it takes me back to drinking tea at my Nana's in London when I was young. I order online as I live in Devon now. The quality of the tea surpasses any supermarket chain. The postal delivery service is efficient and always boxed well so that the tea is intact and not damaged.

11 października 2025
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Odpowiedź od Tea2you

Hello Michele,
Thank you for leaving us a review, your words are very kind! I am glad our tea brings back such happy memories for you.
Best wishes,
Ratan

Oceniono na 5 z 5

Fantastic tea tasting experience

Fantastic tea tasting experience. Elizabeth was a fantastic host and very knowledgeable. It’s an independent business and giving back to the tea picking community. Will definitely recommend for any tea lovers.

6 października 2025
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Odpowiedź od Tea2you

Hello Colin,
I am very glad you had such a good time at out Tea Tasting Experience. It is very important to us to support everyone in our industry, and by supporting us you are helping us do that!
Have a wonderful day!
Best wishes,
Ratan

Oceniono na 5 z 5

I tried the teas when I was in the UK…

I tried the teas when I was in the UK and there are very delicious and fresh. I ordered some more. I would definitely recommend them. Especially the queens gray.

24 września 2025
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Odpowiedź od Tea2you

Hello Serkan,
Thank you for your review. The Queen Grey is a truly delicous tea fit for royalty! I hope you have a lovely day,
Ratan

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