I ordered online this time instead of visiting the store. My order was correct and prompt. I appreciate the approach to pack orders by hand and the personalised thank you note. Great selection and... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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I love this company so much. The cream earl grey tea is a staple in my house, and I only order tea from here now. Their orders are always packed with care and typically come with a small note. I have... Zobacz więcej
Reakcja na opinię
Ratan sources top quality tea himself - no 'agents' needed here. I buy the first and second flush Darjeeling and the Kangra Valley teas which he has selected at the markets in India. I usually visit h... Zobacz więcej
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Amazing service. The House Blend is my favourite loose leaf tea and I’ll definitely be reordering. My order also arrived with a handwritten card and an additional sample, which was a really nice perso... Zobacz więcej
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Informacje dotyczące firmy
Dane kontaktowe
8 Southwark Street, 42 Three Crown Square , London ,Borough Market, SE1 1TL , London , Zjednoczone Królestwo
- 07910809740
- mail@tea2you.co.uk
- tea2you.co.uk
4,9
Doskonała
560 recenzji
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The best tea in the world
The best tea in the world! And everything comes packaged so well and always so exciting trying the new teas I order! And it came so fast!
22 marca 2025
Odpowiedź od Tea2you
Dear Daphne,
Thank you for review, we really appreciate your kind words. We always aim for a prompt delivery of our products. I'm glad you find trying new flavours as exciting as we do!
Kind regards,
Ratan
Odpowiedź od Tea2you
Dear Eugene,
Danke and Merci for leaving us a review! Have a great day.
Kind regards,
Ratan
Best Tea and Best Service
Tea is amazing. I received my package with handwritten note from the owner. It was so thoughtful.
Highly recommended
23 marca 2025
Odpowiedź od Tea2you
Dear Nicole,
Thank you for taking the time to leave us a review, it means a lot to us. Enjoy your tea!
Kind regards,
Ratan
Fast delivery, wonderful flavor
I first purchased from Tea2you while on a trip to London. The more I drank the tea when I returned home, the more I loved it. I had to order more! My order was shipped the day after I placed my order. It arrived promptly and is just as wonderful as my original purchase. They even provided me a sample of a different flavor to try. I will definitely order again in the future.
11 marca 2025
Odpowiedź od Tea2you
Dear Jennifer,
I am glad you love our tea! We have lots of different flavours we hope you will enjoy just as much. We always aim for a prompt delivery of our products. Have a lovely day!
Kind regards,
Ratan
It arrived promptly
It arrived promptly. The paper bags holding the tealeaves were a bit of a surprise as they seemed rather flimsy in comparison with the former plastic bag which was re-sealable, which was always helpful. Presumably the change is due to needing to use less plastic. But the tea itself is very good indeed.
19 marca 2025
Odpowiedź od Tea2you
Hi there!
We still use our resealabe bags (now recyclable) for a lot of our teas, but sometimes depending on the quantity or size of the leaves the paper bag fits better. We never want to crush your precious tea when we're packing. Glad to hear you are loving your tea and thank you for your feedback!
Kind regards,
Ratan
The service is absolutely amazing
The service is absolutely amazing! The customer care is so genuine! The tea is delicious and I have made this shop my only tea shop. Honestly have been made a permanent customer.
15 marca 2025
Odpowiedź od Tea2you
Dear Mihaela,
It's so lovely to receive such great feedback! We pride ourselves on our fantastic service. Thank you very much for being a loyal customer and I hope you have a great day.
Kind regards,
Ratan
They have a wonderful selection of…
They have a wonderful selection of teas. Delivery is always prompt too.
13 marca 2025
Odpowiedź od Tea2you
Dear Tracy,
Thank you for your wonderful review, it means a lot! Your words are very kind. I hope you enjoy your tea.
Kind regards,
Ratan
I was over the moon to see an extra…
I was over the moon to see an extra flavour tea come free with my order! Will be using them again
6 marca 2025
Odpowiedź od Tea2you
Dear William,
It means a lot to us to receive such kind feedback. Thank you very much for being a loyal customer.
Kind regards,
Ratan
Odpowiedź od Tea2you
Dear Christina,
Thank you for taking the time to write us a lovely review, it means a lot. Please enjoy your tea!
Kind regards,
Ratan
Quick delivery and great tea🤍☕️🫖
2 marca 2025
Odpowiedź od Tea2you
Dear Pat,
Thank you for your review, your words are very kind. I hope you enjoy your tea.
Kind regards,
Ratan
Friendly and reliable company
Friendly and reliable company. All deliveries are made quickly. They even add a personal message in the package
2 marca 2025
Odpowiedź od Tea2you
Dear Stephen,
Thank you for taking the time to write us a lovely review, we really appreciate it! Please enjoy your tea.
Kind regards,
Ratan
Wonderfully aromatic, flavorful teas
I experienced Tea2you while at Borough Market in London.
When I came home I had to have more of their wonderful teas. This is my second order. Online ordering is easy and delivery to the states is fast.
27 lutego 2025
Odpowiedź od Tea2you
Dear Tanya,
It means a lot to us to recieve such great feedback from our wonderful customers! Thank you very much and I hope you are enjoying your teas.
Kind regards,
Ratan
Fantastic quick service
Fantastic quick service and the personal handwritten note was lovely to see in this day and age. I also loved the Cream Earl Grey taster sent. Thank you.
27 lutego 2025
Odpowiedź od Tea2you
Dear Paula,
I am very glad you loved the Cream Earl Grey! It's definitely a favourite among our customers. Thank you for leaving us a great review.
Kind regards,
Ratan
Fabulous service and wonderful selection of teas!
We first bought tea from Tea2you after visiting their tea shop in Borough Market and when we discovered them online we were so happy! The online service is amazing - not only was delivery fast but the range of teas is incredible. I was thrilled to find a handwritten note inside our tea delivery, along with a sample of tea we hadn’t tried before - what a bonus! Customer service and the quality of the tea is why we won’t buy our teas anywhere else. Thanks for such an amazing service!
23 lutego 2025
Odpowiedź od Tea2you
Dear Tania,
Your lovely words have made me very happy! Great customer service is at the heart of our business so it's wonderful to hear you appreciate it. My sincerest thanks for being a loyal customer. Please enjoy your teas!
Kind regards,
Ratan
très bon produit
9 lutego 2025
Odpowiedź od Tea2you
Dear Copin,
Merci for your kind words! Please enjoy your tea.
Kind regards,
Ratan
Great tea store
I love the tea from Tea2you. The order was straightforward and the tea was delivered quickly. I was also very pleased with the small giveaway. Many thanks for that. I will always order again.
31 stycznia 2025
Odpowiedź od Tea2you
Dear Saskia,
Thank you for your lovely review! Your words are very kind and it's great to hear you'll be ordering from us again. I hope you enjoy your tea.
Kind regards,
Ratan
Shipping was not free
Shipping was not free, a cost of 5,8 euro to get from post-office, (plus 9 euro of customs charges).
10 lutego 2025
Odpowiedź od Tea2you
Dear Giuseppe,
Our sincerest apologies. We do prepay customs for most EU countries, however we are unable to pay through our courier for Italy. As far as the post office cost, that is unusual as we have already paid a shipping charge. We have raised the issue with Royal Mail to try and figure out what's happened. Due to Brexit and changing rules it has been notoriously difficult to ship to Italy and we are doing our best to stop our customers from paying extra fees.
Apologies for the inconvenience caused once again.
Kind regards,
Ratan
Delightful!
This is my second time ordering from this lovely tea shop. I love the website, the ease of ordering and the prompt delivery. My parcel arrived today and I was eager to taste my favourite tea again. However, I stumbled across a handwritten note and a sample package with a recommendation on, so my favourite tea had to wait while I sampled this new gem I had been gifted. All I can say is, delightful, thoughtful,personal
and a massive thank you for this fabulous recommendation.
13 lutego 2025
Opinia niezależna
Odpowiedź od Tea2you
Dear Michelle,
I am delighted to hear how wonderful your experience with Tea2you has been. And so glad you enjoyed your sample! Thank you for your lovely feedback and I hope you now have two favourite teas!
Sending my best!
Kind regards,
Ratan
Tea is amazing
Tea is amazing ! i can’t get over how many different flavors there are
17 stycznia 2025
Odpowiedź od Tea2you
Thank you for leaving us a great review! We certainly have a big selection. I hope you enjoy your tea.
Kind regards,
Ratan
I have learned many interesting things…
I have learned many interesting things about tea. The tasting session was also engaging, as we got to guess different teas and herbal infusions. It was truly fascinating. They are really kind and enaging.
25 stycznia 2025
Odpowiedź od Tea2you
Dear Veronica,
It's lovely to hear that you had a wonderful time at your Health Tea tasting. The team loves spending time sharing their knowledge with wonderful customers like you. I hope you left with some lovely teas.
Kind regards,
Ratan
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