Suzuki Recenzje 132

I purchase a Suzuki swift from Richmond at Portsmouth there sounded like something was loose under the front I spoke with Taylor on reception and she arranged for the car to be checked, where they found something slack and retighten it, she kept me informed on progress and when I could collect my car.

We have the Suzuki Swace, most comfortable reliable car I have owned. It is a hybrid, 65mpg and its made in the UK, not many owners can bragg about that. Service from our local Suzuki dealer in Clapham Bedfordshire has been superb. Get one quick as it is being discontinued this year.

Bought a new Suzuki Vitara in 2022 from Huddersfield as our local branch in Bradford said we would have to wait 6 to 9 month for a new one so would be better getting a used one, Huddersfield got us one on same day as we phoned them which was fantastic. Aftercare is another matter, when we have had services we asked if they could update our sat nav as we were having trouble with it but was told they didn't have the up to date software but would ring us when they did and have never phoned. We asked if they could give the car a full valet which they booked us in for, they had the car all day but when we went to collect they said they had not had time so would have to book it back in for a later date. We also asked to buy a matching paint touch up pen, we didn't need it at the time so remained unopened but this month we got a chip on the bumper so used the pen and did not match the colour what so ever. We rang the Bradford branch to ask for advice and they would not talk to us about it as we had bought it from theHuddersfield branch and not there which is quite ridiculous as they are all linked to Suzuki, Huddersfield branch said it was the wrong colour as the serial number was wrong even though they sold us it and they could not find a match for our car, they would contact head office and get back to us which they never did, after several calls to them we asked for the head office number so we could ring them, the number the service guy gave us was for reporting an accident. We looked for the head office number ourselves and when we got through they said it was the wrong match but then changed there mind and said it was correct but we said it did not match so she said they our car may have faded so that is why the pen didn't match. Would not buy from Suzuki again as they just want to sell you a car and don't care about the after service.

In August 2021 my wife and I bought a brand new Suzuki Vitara from an established Suzuki dealership. The car is equipped, as standard with a number of systems that give us information and warnings. It tells us that in places the speed limit is 120 M.P.H, or we are in danger of running into something when there is nothing to run into. It also tells us that we are in a no overtaking zone when we are not. The oil warning light comes on when there is no problem with the oil system and we are informed that the cruise control system has a problem when it is not even switched on. It also tells us that there is a problem with the four wheel drive although that system has not been selected.

Fantastic service from Jag at Farlington portsmouth at the dealership he was friendly and attentive to all my needs, couldn’t recommend him enough! A great asset to your organisation and will definitely be coming back for my renewal. Thanks Jag

As a Motability customer, I was impressed by the smooth transfer from my previous vehicle to my present Suzuki Swace in December 2023. The car was fine until May of this year, when it developed a hybrid malfunction. This soon degenerated into malfunctions in various other electronic departments, e.g. power steering, hybrid braking, emergency braking and traction control. Effectively, it was risky to drive, so the RAC rescued it and took it to Henry's on 29 May. It is now June 21, and they believe the problem was caused by the installation of an adaptation. Is it really believable that it should take such a long time to come to this conclusion, and more importantly, rectify it? I appreciate that I am not their only customer, but if this is the level of service they offer to everyone, it's not beyond the bounds of possibility that being their customer will mean being in a lonely minority. This could have the effect of speeding things up, but don't hold your breath.

The lack of updates concerning progress is more than a little offputting. Every update I have had has been initiated by me, and it is pardonable to wonder how important genuine customer service is from the service department.At the time of writing, I am still without my car and I am facing the prospect of at least another three or four days before the car is ready to be returned.It is true that I have been furnished with a courtesy car by Proximo, but although adequate, it is a long way short of what I would prefer. (Proximo provide courtesy cars with adaptations for Motability customers, only 8% of which have the adaptations I require, so since the adaptation is the important thing, I had to take what was available. This is no reflection on Proximo.)

The obvious question is: Is this level of service acceptable? When I actually visited the dealership a couple of weeks ago, I was told that only three hours had been spent on my car and they still didn't know what the problem was, but they suspected it might be the adaptation. They told me they didn't know who had made the installation, which seemed strange since the only installation company used by Motability in this area is AIC, and they had done the work at Henry's premises. Apparently the installer had to be present for the de-installation, and will have to carry out the re-installation, thus spreading responsibility for delay. Is there joined up thinking and coordination?

The saga continues…

spent 288 on finding a fault on x cross to be told they still do not know what fault is

The Scooty has done a lot of work in just one year. The quality of the Scooty battery was very poor. And you have to wait fifteen days for the battery. The car always gives the problem of the race. I think maybe I made a mistake Purchase The Scooty.

Past a friend went to ask regarding a car all an Asian man working in Suzuki wanted to do was take picture and show work colleagues with out consent.. then stalking houses and women drinking .. and going into houses with out consent from parents .. abusing women.. to and extent to destroy family environments stating that he deserves a trophy for abusing all of England .. ..approximately 1996 2002 then stated I want Chinese women English women and white women all to himself ..and as he like to be the person to have affairs … to abuse ..also using Suzuki cars to smoke cannabis and dogs sexually abusing women in there Suzuki cars .. and then going to pirate stations and getting other people in trouble .. as he thinks I want to keep my pirate station and other black men can go the police and get into to trouble for me selfish person on the planet devil worships .. also states that I will cook for you and then adding substances in the work colleagues foods .. as he think this is the right thing to do to give them heart attacks and other forms of techniques to destroy the British .. then stated I am so wanted to destroy Sikh family’s as I want to act like the allmighty person and want everything to himself ..note all investigated .. people should know what this person bad intentions of the British ..

Then states Sikh people think they know everything wanting to destroy Sikh family environments .. all noted .. then stated I am going to get the Sikh family I till they a completely destroyed that will make this person happy with the Chinese girlfriends that got kidnapped .. from a black man .. calling her slag’s after … then stated we get together and destroy Sikh family’s after he fell off the chair from the pirate station said that really cute .then stated let’s go to the water I. Yorkshire at night .. and throw Sikh women Water .. . Until there completely destroyed ..all noted reference .. then stated I am really desperate .. I am going to destroy there cousins and send them into the wrong direction until I completely abuse them … and destroy the family completely because I want to be better then any one else no can be better than me as I want to destroy the family until I am happy .then stated I am going to have extra security and plan for men in bum bags to steal the satnavs … . All instigated by the manager.. and then asked the work colleague to take money from customers may be .. then stated to the work colleague can I have the keys to the shed of work so I can abuse women . all the time as I want to abuse family ..all instigated by this Asian man to torture women and family’s .. the Asian man that is the manager .. Even got the police on side to torture family .. the police were brain washed by this individual.. the police should know what is right .. as he may have wanted to torture the police aswell .. he stated I want to completed traumatise Sikh women ..then stated to the police I need to make sure these Sikhs are never happy in any relationships as I need help destroying them .. I don’t want them to be happy as I want all the women and abuse them to myself.. the police women then go to the Sikh temple and instigate why are Sikh women getting married we white British women are the only one that are allows to be happy in relationships… then there is other forms of protection from these individuals… this is really happening other forms of investigation is underway .. also at the moment this man’s Asian man is that jelous of Sikh women he want to get other organisation to set misconduct upon them through through his disgusting associates that has thin eyes ..

Ran Away!
I thought I had a major problem with a new car purchase. The dealer reacted...in defence.
So I contacted Suzuki head office and they were not interested! 5 Suzuki's i have had and been responsible for people owning. Suzuki do not seem to control their dealers or support their customers!

I bought a top of the range Suzuki Vitara from a main dealer, the car had 10,000 miles on the clock. At first all was well but then the car would intermitently not start saying 'steering wheel lock fault'. As the car was still under the 3 year warranty I took it back to the main dealer. They had the car for a week but could not find what was causing the fault so they fitted a new rubber door keyless thing to the drivers door and I was told to take it away and try it. The problem came again but only occassionaly and time slowly ticked by. Eventually the car let us down badly by not starting when it was deperately needed so I took it back to the main agent. Before going back to the main agent I went on line and found about half a dozen other people with Suzuki cars with EXACTLY the same problem. The main agent came back to me telling me that Suzuki Technical had said that I needed a new steering lock and Keyless sensor at a cost of over £800. I argued with Suzuki UK (supported by the garage) that I had first reported the problem while under warranty and that the main agent could not find from Suzuki what should be changed because 'the problem had not been heard of before'. I told Suzuki that I was not looking for it to be done for free but that I expected a 'contribution' from them as it had been reported while under warranty and that it was not my fault that they hadn't been able to fix it. Suzuki refused even to make any contribution to the repair. This is my first Suzuki car and it will be the last. Support from Suzuki UK is, in my opinion, terrible. Meanwhile my 28 year old Toyota truck and my 20 year old Toyota car go on without a problem. That tells me something about my next car!

I have an 18 plate Baleno with 22k miles on the clock. It has a full service record. Their reputation for reliablity was our reason for buying the car, but this has been sadly shattered. My clutch linkage failed. The cost of a new slave cylinder, clutch plate, labour, towing, fluids etc came to more that £1500. Suzuki also have an issue with parts supply. I am not impressed

Suzuki Findon in West Sussex .
Lies and very unhelpful parts department . Motobility customer I’ve changed to another dealer ship hopefully they’ll be more helpful and polite in the telephone . Steve was awful

We bought a Vitara from a lovely dealer in Taunton. Since then everything went downhill. Try having a problem and having to escalate it. Good luck with that. Even if you find the right email address the computer says no. We gave up and sold the car and moved on with life. We now have a much better car (Toyota) and we are not arguing with the people from Suzuki village. Not worth the blood pressure. The car itself (if bought at the right price as quality is overall not great) is good. The service thereafter …. about as good as the quality of the car. All the dealerships look like they need renovating. Everything is done on a budget. Even customer services.

I picked 1 April for date of experience even though our problems went on for months. It is a date most fitting.

Our family has bought three new cars from Suzuki Milton Keynes in the last nine months, and each time we have been treated extremely well. The team there is friendly, helpful, not pushy and their communication is excellent. Antonino is an honest and professional salesperson - and I would highly recommend speaking to him. Suzuki Milton Keynes is a refreshingly different experience to most car dealerships these days.

I have a 2022 Suzuki Vitara and for me it’s the best car I have ever owned. I was purchased during the Covid period and it was 8 months wait for delivery. During that time Suzuki changed the specifications and it no longer included a rear view camera but it was available as an extra. I e-mailed Suzuki and said that technically I wasn’t getting the car I ordered and straight away got a reply to say they had contacted the dealer and asked them to fit one with Suzuki providing the camera so first class customer service from my point of view.

I suppose your experience is very much down to your Dealer’s attitude and mine are first class.

I bought a used Suzuki Ignis from Suzuki in Hendon and after 6 months I couldn’t change the gears. I took it to my nearest Suzuki which is in Barnes and they said that it needed a new clutch to the tune of £700. The car could not be driven so I had to pay. 6 months afterwards I was having my MOT done and I asked my local garage to check the clutch, He gave me a list of faults and I’ve taken it back to West London Suzuki to correct all the faults at their cost. They have told me I might have to pay labour costs despite the fact that it’s their installation that’s the problem and to top it all they need to change a bracket that can take up to 21 days to come! They have had my car for 15 days so far! And Customer Services at head office is awful! They are only there to make sure Suzuki don’t pay out anything. Absolutely appalling company who do not care about customers. I will never buy Suzuki again.

SUZUKI Cars !!
A Cautionary tale ! I bought a brand new Suzuki Swift, an automatic car, it is still under warranty and has only done 11000 miles. Last week a warning sign came up on the dash that said “check cruise control system” I went along to the Canterbury Suzuki dealership and the car went in the CVS service center. Whilst the car was there I went along to the Suzuki car sales center and was proceeding to buy a brand new S Cross car, nice ! Then the service department called and said they had found out what the problem was. I returned to the service department with the nice sales chap, Ian, and I was told that in their opinion the car has been shunted. This statement was, frankly, taken with a great deal of surprise as there is absolutely no damage or marks to the front of the car. I asked the chap who told me this was is the cost of the repair, he replied “say please” !!! Having heard his response I asked again, how much, and he said that bracket that the cruise control sits on is just £18, he went on to say that he was not going to replace the bracket under warranty and that the total bill for changing the faulty bracket was £657 ! I have since been on to Suzuki U.K. and they have confirmed that as the service center have stood their ground that they will not replace it under the warranty.
Quite amazing ! What would you think in the circumstances ?? The bracket sits behind the oblong window on the grille, as you can see well away from any point of impact !
So beware of buying a vehicle from Canterbury Suzuki, especially if it involves using CVS for your servicing.

I had a nightmare experience, I have a Suzuki splash, yes the light on the dashboard came on indicating a fault, so it has a problem. my trusted mechanic read it on his computer by connecting it to my car, and advised me to take the car to Suzuki for that job. when I arrived at Jhonsons Suzuki Bilston, I also told them what the problem was with the car. when I went back to collect the car they told me that wasn't the problem but a sensor and they charged me 300 pounds, the next day the light on the dashboard comes back on I go back to them they change an oil valve/sensor for another 210 pounds, but after a day the orange light on the dashboard comes back on, they did 2 jobs that they shouldn't have done but they didn't do the actual work that needed to be done to solve the problem!! but the mechanic who works at this specific Suzuki is incompetent, have they stolen my money by playing this game of doing jobs that they shouldn't do? I now find myself having to go and spend more money on a serious mechanic!!! I want to open a Facebook page I will call it Jonsons Suzuki Bilston bad experience, where we can all join together and tell our experience .Please note that on the Facebook page Johnsons is registered without the h.

Sales service was excellent but disappointed with after sales help. The sat nav system is incomprehensible to us. The brand new Suzuki Vitara is not as good in quality as the four year old Suzuki Vitara we traded in. No reverse parking camera. Cheaper fixtures and fittings all round. Sorry we did the deal.