I recently ordered 6 clothing items, which all arrived crammed into small bags, leaving them heavily creased and crushed. None of the items looked good, so I returned the entire order within 24... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ordered 2 dresses on 2 seperate occasions paid for next day delivery within the time , first dress had to be resent 9 days later , the 2 nd dress took 2 days despite me paying for next day delivery.... Zobacz więcej
Quick delivery, the products were actually really nice! I've started having quite low expectations for dresses bought online but I love the 2 dresses I bought! I struggle to find dresses that fit me w... Zobacz więcej
Reakcja na opinię
Pleasantly surprised. The quality and the fit of the dresses were better than I had expected. Really lovely dresses and I think fair pricetag. Arrived very quickly within a few business days. I did or... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Style Cheat's mission is to deliver our customer affordable wardrobe essentials quickly that consist of timeless prints and directional colour palettes.
Dane kontaktowe
Zjednoczone Królestwo
- stylecheat.com
3,7
Średnia
7 tys. recenzji
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
great value mystery box
I ordered a mystery box and was really impressed when it arrived! I got 4 really nice items, was great value for money
3 lutego 2025
Opinia niezależna
Odpowiedź od StyleCheat
Hello,
Thank you so much for your lovely feedback! We’re thrilled to hear that you were impressed with your mystery box and found it to be great value for money.
It’s always wonderful to know that our customers are happy with their surprise selections. If you need anything else or have any questions, please don’t hesitate to reach out—we’re here to help!
Kind Regards
Holly
Stylecheat
5 star service from Holly
5 star service from Holly! Will definitely shop here again, mystery bundle was fantastic value. Made contact to report a small issue, super quick response and all sorted in lightening speed! Couldn’t ask for more.
31 stycznia 2025
Opinia niezależna
Odpowiedź od StyleCheat
Hi Elaine,
Thank you so much for your kind words! We're delighted to hear you had a fantastic experience with Holly and that you loved your mystery bundle. Providing quick and helpful service is our priority, and it’s great to know we hit the mark!
We truly appreciate your support and look forward to welcoming you back for more shopping. If you ever need anything, please don’t hesitate to get in touch—we’re always here to help!
Kind Regards,
Holly
Stylecheat
Bridesmaids Dresses
Being a bride comes with so many challenges and the pressures with arranging a wedding can be very intense. However, Style Cheat was able to deal with ten issue with the upmost professionalism. I received prompt responses and it was clear they wanted to work with me to find the best solution for Style Cheat and me as a customer which I really respected. Based on my experience with Style Cheat, it provides faith that not all customer service online is bad. Thank you for your help and for helping towards my happy day!
27 stycznia 2025
Opinia niezależna
Odpowiedź od StyleCheat
Hi Jess,
Thank you so much for taking the time to share your experience. We know how important it is for everything to go smoothly when planning a wedding, and we’re so glad we could support you during such a special time.
It’s fantastic to hear that our team’s professionalism and prompt responses made a difference. We always strive to find the best solutions for our customers, and your kind words truly mean a lot to us.
We’re honoured to have played a small part in your big day, and we wish you all the happiness in the world! If you ever need anything else, please don’t hesitate to reach out.
Kind Regards
Holly
Stylecheat
Great items
Have bought a few things now and all great quality and the fit is great. Would definitely recommend
10 grudnia 2024
Opinia niezależna
Odpowiedź od StyleCheat
Hi Jennifer,
Thank you so much for your kind words!
We're thrilled to hear that you appreciate our quality and fit.
Looking forward to serving you again soon,
Kind Regards
Holly
Stylecheat
Great customer service
Great quality for reasonable prices especially with the sales often on, customer service team are so helpful and quick to reply and exchanges quick and easy
23 grudnia 2024
Opinia niezależna
Odpowiedź od StyleCheat
Hi Daisy,
Thank you so much for your kind words!
We're thrilled to hear that you appreciate our quality and value, especially during our sales. Our customer service team works hard to provide quick and helpful support, and it's wonderful to know their efforts made your experience enjoyable. We’re also glad that our exchange process met your expectations.
Looking forward to serving you again soon,
Kind Regards
Holly
Stylecheat
Loved what I ordered
Loved what I ordered, material really soft and sequin skirt was gorgeous
16 grudnia 2024
Opinia niezależna
Odpowiedź od StyleCheat
Hello,
Thank you so much for your kind words! 😊 We're thrilled to hear that you loved your order and that the soft material and gorgeous sequin skirt met your expectations. Your satisfaction means the world to us, and we hope to see you again soon!
Kind Regards,
Holly
Stylecheat
Arrived in great time
Arrived in great time
Nicely packaged
Love that you can arrange an exchange
Quality products at great prices
4 grudnia 2024
Opinia niezależna
Odpowiedź od StyleCheat
Hi Kazzandra,
Thank you so much for your kind words! We're thrilled to hear that your order arrived promptly and that you appreciated the packaging. It's great to know you value the exchange option and our commitment to quality products at competitive prices. We look forward to serving you again!
Kind Regards
Holly
Stylecheat
Poor customer service and refund policy
The items arrived and were of poor quality but the issue begins when you want a refund... I returned the items and apparently it takes more than 2 weeks to process a refund.
I genuinely don't know what to think about this company or whether I will get a refund...
29 listopada 2024
Opinia niezależna
Odpowiedź od StyleCheat
Hi Gillian
Thank you for your review.
I have looked into this for you and I can see your return reached our warehouse on the 27th November and a refund was issued on the 3rd December, please allow a few days for the funds to reach your account.
If you have any further questions, please do not hesitate to get in touch.
Great service
I ordered a few things from StyleCheat, everytime I’ve had a fantastic service - quick delivery and well packaged and the clothing is good quality for the price. The website is easy to navigate and the sizing is true to size - which makes for an easy shopping experience!
18 listopada 2024
Opinia niezależna
Odpowiedź od StyleCheat
Hi Larny,
Thank you so much for your wonderful review!
We're delighted to hear that you've consistently had a fantastic experience with us, from quick delivery to well-packaged items and high-quality clothing. It's great to know that our website and true-to-size fit have made your shopping easy and enjoyable.
Your support means a lot to us, and we can’t wait to welcome you back for more!
Kind Regards,
Holly
Stylecheat
Great clothing site
Great clothing, great quality
Fast and efficient delivery
Refunds take a little while to be processed but haven't had any issues
25 listopada 2024
Opinia niezależna
Odpowiedź od StyleCheat
Hi Laura,
Thank you for your feedback!
We're so glad to hear you love the quality of our clothing and found our delivery fast and efficient. We appreciate your patience with refunds, and we’re continually working to improve our processes. If you ever have any questions or need assistance, don’t hesitate to reach out.
Thank you for shopping with us—we look forward to serving you again!
Kind Regards,
Holly
Stylecheat
Fantastic customer service
Fantastic customer service, bought a few products and had to return one as it didn’t suit and another as it was slightly too big. Returns were super easy and a smaller product and refund was delivered within a couple of days. They were super helpful.
20 listopada 2024
Opinia niezależna
Odpowiedź od StyleCheat
Hi Nadine,
Thank you so much for your kind words!
We're thrilled to hear that you found our customer service fantastic and our returns process smooth and hassle-free. We understand how important it is to find the right fit, and we're always here to help make things as easy as possible.
Thanks for choosing us, and we hope to serve you again soon!
Kind Regards,
Holly
Stylecheat
Gorgeous dresses
Gorgeous dresses! Really comfortable, true to size and feels more expensive than it was! I’ve bought the same dress in multiple colours now.
16 października 2024
Opinia niezależna
Odpowiedź od StyleCheat
Hi Lucy
Thank you for your lovely review! We're so glad to hear you love the dresses and find them comfortable and true to size. It’s wonderful that you’ve added multiple colours to your collection—such a great choice! We can’t wait to see you back for more.
Kind Regards,
Holly
Stylecheat
Excellent service
18 listopada 2024
Opinia niezależna
Odpowiedź od StyleCheat
Hello Rachel,
Thank you for your kind words! We're thrilled to hear you had an excellent experience with us. Your satisfaction is our top priority, and we look forward to serving you again in the future.
Kind Regards,
Holly
Stylecheat
Love the website!
Love the website it’s so easy to navigate and to pay for my items
11 października 2024
Opinia niezależna
Odpowiedź od StyleCheat
Hi Nicola,
Thank you so much for your kind words! We’re thrilled to hear that you find our website easy to navigate and enjoy the checkout process. Your feedback means a lot to us.
Kind Regards,
Holly
Stylecheat
Returning customer
I have previously ordered from StyleCheat and the dress was really nice and good quality so I decided to look again for another wedding guest dress. Unfortunately the dress was too big for me and as I used a 50% off discount code they advised I would receive store credit for returning it. I love other clothes on their site so I’m happy to order again but I would say this could have been more prominently advertised. I have had no issues with the delivery, communication or returns process!
28 września 2024
Opinia niezależna
Odpowiedź od StyleCheat
Hi Jasmine
Thank you so much for your thoughtful feedback! We’re delighted to hear that you enjoyed your previous order and found the quality of our dresses to your liking. We apologize for any confusion regarding our store credit policy and appreciate your suggestion to make it more prominent.
We're constantly working to improve our customer experience, and your insights are invaluable.
Kind Regards
Holly
Stylecheat
Horrific Customer Service!
Horrific customer service is the main reason for the 1 star. Item never arrived even though it said delivered but the delivery photo was of a different companies parcel altogether…. so asked for a refund as I hadn’t received order - Was told it would take them 15 days to find out what has happened to the parcel, which is funny….as it’s 14 days cooling off period for returns……Item finally arrived 5 days late. Holly (who unfortunately seems to be the only person you can speak too), rude and very unhelpful and actually didn’t reply in the end so I’ve had to email again.
Can only get store credit for a sale item - WHICH IS ILLEGAL and against consumer rights so I am still awaiting confirmation of an actual refund.
Poor quality items. Never again.
I’m sure she will respond to this saying they are still looking into it…… but shouldn’t be for the consumer to wait 15 days to ‘try’ and find out what had happened to it meanwhile out of pocket and out of parcel….
Horrific.
10 października 2024
Opinia niezależna
Odpowiedź od StyleCheat
Hi Megan,
Thanks for your review, I want to express my sincere apologies for the experience you’ve had with your order. I truly regret that it has caused you frustration.
I want to assure you that I had initiated an investigation with Royal Mail regarding the whereabouts of your parcel and advised you to allow up to 15 working days for a resolution, which is standard procedure. Your patience was appreciated during this process, and I advised I would keep you updated as soon as I receive more information.
I would like to clarify that I am the sole representative of our customer service team, as we are a small brand and I handle all inquiries personally.
I want to clarify that we intend to process a refund for your order, not a store credit.
We are dedicated to improving our service and value your feedback. Your satisfaction is important to us, and I am here to assist you further, should you need anything at all.
Kind Regards
Holly
Stylecheat
Returns
After having trouble using the returns portal and not receiving emails, I reached out and Holly who helped me with the request and sent the returns label to me. Thank you!
6 października 2024
Opinia niezależna
Odpowiedź od StyleCheat
Hi Amy,
Thanks for your review.
I have checked our records and I can see we have replied to every email you have sent in and we have advised you the relevant information. I can see that we sent a response to you today and have not heard back from you. Please check your junk inbox as sometimes our emails can go to there.
I have also contacted you directly to resolve this further.
Kind Regards
Holly
Stylecheat
Do not buy from this website
Do not buy from this website!
Awful return policy where if you use a discount code you can’t get a refund, only store credit or an exchange. I bought 4 dresses for a wedding I’m going too, spent £150. Went to return the dresses and it wouldn’t let me due to me using a discount code. This code was there to be used for over two weeks, saying it would end in a day then appear again the next day. So how is anyway meant to return the items when they have this discount code on most of the time. It’s a trap!! If anyone else has this problem make sure you read up on your consumer rights as if you are buying anything online you have the right to return the items for a full refund as long as it’s done within 14 days. It was a stressful process emailing back and forward trying to get my money back. I would never shop on this website again.
9 października 2024
Opinia niezależna
Odpowiedź od StyleCheat
Hi Sophie,
Thank you for your review. I’m sorry to hear about your experience with our return policy. I want to clarify that the policy regarding store credit applies only to discount codes of 50% or more.
I’m glad to inform you that your return has been resolved, and you will be receiving a full refund. We appreciate your feedback, as it helps us improve our services.
If you have any further questions or need assistance, please feel free to reach out. We hope you’ll consider giving us another chance in the future.
Best regards,
Holly
Stylecheat
Great customer service!
I’ve had a great experience with Style Cheat’s customer service team. They’ve responded to my enquiries within 24 hours and been very helpful every time. I’ve also had to make an exchange and it was one of the quickest processes I’ve experienced online!
9 października 2024
Opinia niezależna
Odpowiedź od StyleCheat
Hi Marie,
Thank you so much for your kind words!
We're thrilled to hear that you had a great experience with our customer service team and that your exchange process was quick and smooth. Your satisfaction is our priority, and we appreciate you taking the time to share your feedback.
Kind Regards,
Holly
Stylecheat
I bought champagne bridesmaid dresses…
I bought champagne bridesmaid dresses and they came with great service, price, and quality.
I had to exchange a size, and this was all very easy to do. Quick exchange services.
8 października 2024
Opinia niezależna
Odpowiedź od StyleCheat
Hi Rachel,
Thank you so much for your wonderful review! We’re thrilled to hear that you loved the champagne bridesmaid dresses and that our service, pricing, and quality met your expectations.
It’s great to know that your size exchange was easy and quick—we strive to make the process as seamless as possible for our customers. Your feedback means a lot to us, and we’re grateful for your support.
Kind Regards,
Holly
Stylecheat
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.