I recently ordered 6 clothing items, which all arrived crammed into small bags, leaving them heavily creased and crushed. None of the items looked good, so I returned the entire order within 24... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Ordered 2 dresses on 2 seperate occasions paid for next day delivery within the time , first dress had to be resent 9 days later , the 2 nd dress took 2 days despite me paying for next day delivery.... Zobacz więcej
Quick delivery, the products were actually really nice! I've started having quite low expectations for dresses bought online but I love the 2 dresses I bought! I struggle to find dresses that fit me w... Zobacz więcej
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Pleasantly surprised. The quality and the fit of the dresses were better than I had expected. Really lovely dresses and I think fair pricetag. Arrived very quickly within a few business days. I did or... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Style Cheat's mission is to deliver our customer affordable wardrobe essentials quickly that consist of timeless prints and directional colour palettes.
Dane kontaktowe
Zjednoczone Królestwo
- stylecheat.com
3,7
Średnia
7 tys. recenzji
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Ignore what they say, you can return and get a full refund
Really shady behaviour from these jokers. They are banking on the fact they think you don’t know your consumer rights.
They will try and tell you you cannot get a full cash refund for any sale items of if you’ve used their 50% off code. They will try and tell you you can only get store credit.
Just because they say this on their website doesn’t negate consumer rights - if you buy ANY clothes online you have the right to return them and get a full cash refund within 14 days.
If they try and fob you off like they did me, then tell them it is your right to a full cash refund based on the ‘Consumer Contracts Regulations’. I had to do this twice with them - the first time they incorrectly told me again that a refund wasn’t possible.
The reason I wanted to return the dress is that the quality was shocking- loose hems all over it.
Avoid avoid avoid - do not buy from them.
20 września 2024
Opinia niezależna
Odpowiedź od StyleCheat
Hello,
Thank you for sharing your feedback. I sincerely apologize for the experience you described; it was certainly not our intention to cause frustration regarding our refund policy. We aim to ensure clarity and uphold consumer rights.
I’m truly sorry to hear about the quality issues you encountered with the dress. Your comments are valuable, and I will address them with our team to improve our products and services.
If you would be willing to give us another chance, please reach out directly, and I would be happy to assist you with your return.
Thank you for bringing this to our attention, and I hope to resolve this matter for you.
Best regards,
Holly
Stylecheat
Refund policy not clear
I ordered a couple of dresses from this website in different sizes for a christening back in September. When I went to return the dresses there was a message on the front of the website saying returns were via credit note. I can't remember seeing this on the front of the website at the time of purchasing the dresses. I have had a look on the front of the website tonight and that message has disappeared, So its not displayed all the time. Trying to resell the dresses via the website doesn't seem to work either. Feel like I've been conned out of £130.
21 września 2024
Opinia niezależna
Odpowiedź od StyleCheat
Hi Sarah,
Thank you for your feedback. I’m sorry to hear that you found our refund policy unclear. We do strive to make our policies visible and accessible on our website, and it’s concerning to hear that you felt this wasn’t the case during your purchase.
I appreciate you bringing this to our attention, and we’ll look into ensuring that the information is consistently displayed. If you're having trouble reselling the dresses, please reach out to our customer service team, and they will be happy to assist you further.
Your experience is important to us, and we want to ensure you're satisfied. Thank you for sharing your thoughts.
Best,
Holly
Stylecheat
I read the returns policy and it…
I read the returns policy and it mentioned about processing fees which I accepted. I went ahead and ordered.
After I ordered they changed the policy to store credit only if you used their 50% code - I am furious I will be taking this further if I am not provided with a cash refund.
I’d never of ordered if I’d read that - so wrong to change it and then not offer a refund.
29 września 2024
Opinia niezależna
Odpowiedź od StyleCheat
Hi Kate
Thanks for your review.
This is unfortunately not true, we added this information to our website before our offer of 50% off started, ahead of any customers purchasing.
I can see you have been in contact with our customer care team and I am pleased to see they are working toward a resolution with you.
Kind Regards,
Holly
Stylecheat
0 stars if I could !!
0 stars if I could !!
This company provides poor quality clothes, and does not provide refunds (whatever your reason for sending back!)
Con artists and an absolute disgrace … you have been warned !
2 października 2024
Opinia niezależna
Odpowiedź od StyleCheat
Hi Anna
Thanks for your review,
As advised previously, we issued a refund for the item we received, however we could not issue a refund for the other item as we did not receive this item in your parcel. Although you may of logged two items on the returns portal, upon opening your return package, there was only 1 item inside.
We had given you the benefit of the doubt and requested you send your proof of postage receipt, so we can check weight of the return package, however we are still waiting on this information from yourself 4 weeks later.
Once we receive your receipt, we can look into it further for you.
Kind Regards
Stylecheat
Holly
My go to for wedding dresses
My go to for wedding dresses! Love the array of clothes and also some great deals. Customer service has been exceptional and helpful with a faulty item I had and returns. Quick to reply even on weekends. Would recommend this website for clothes shopping.
2 października 2024
Opinia niezależna
Odpowiedź od StyleCheat
Hi Rebecca,
Thank you so much for your kind words! We’re thrilled to hear that you love our selection of wedding dresses and that you had a positive experience with our customer service.
We strive to provide exceptional support and ensure our customers feel valued, so it’s wonderful to know we met your expectations.
We truly appreciate your recommendation and look forward to serving you again in the future!
Kind Regards,
Holly
Stylecheat
Beautiful dress, quality not so great
Ordered a beautiful dress from here for a wedding in two sizes as I wasn’t sure what would be the best fit. The size I ended up going for had a slight pull in the back and the customer service to get them both returned and a new one sent out to me I cannot fault!
Quite annoyingly though, after only wearing the dress once the satin has pulled badly in multiple other places and I can’t wear it again, so I’m not very happy with the quality. I know satin can be fiddly but I was hoping to wear it at least twice for the £85 price tag…
30 sierpnia 2024
Opinia niezależna
Odpowiedź od StyleCheat
Hi Maddie
Thank you for your review,
I am really sorry to hear that your dress has pulled after wearing it. I will be sure to pass your feedback on to the team for investigation purposes.
We are not able to retrieve your details via here, please may i ask you to contact us with your order number and a photo of the issue, so we can look into into this for you.
Kind Regards,
Holly
Stylecheat
My second order from
My second order from
This company. The dresses are lovely and I get so many compliments and asked where they are from
16 września 2024
Opinia niezależna
Odpowiedź od StyleCheat
Hi Matt,
Thank you so much for your kind words! We’re thrilled to hear that you love our selection of dresses and that you get so many compliments.
We truly appreciate your support and look forward to serving you again in the future!
Kind Regards
Holly
Stylecheat
Returns policy against UK Law
Returns policy against UK Law
You can't have a policy where if someone has used a 50% off coupon, you will only refund with store credit.
This is against UK law regarding 14-day cooling off period for items purchased online. So stop trying to fleece people with your nonsense policy.
29 września 2024
Opinia niezależna
Odpowiedź od StyleCheat
Hi Steve,
Thank you for your review,
Please kindly email us with your order number so we can look into this for you. You can reach us at help@stylecheat.com
Kind Regards,
Holly
Stylecheat
Refusal to Give Refund Against the Law
This company is not operating within the law with regards to refunds, please be very careful.
As per the Consumer Contract Regulations, there is a 14 day 'cooling off period' whereby an order can be cancelled within 14 days of receiving it and the buyer is entitled to a full refund in the same way the goods were paid for. I.e. If you have paid by credit or debit card, the funds have to be refunded to the same card, regardless of whether or not it was a sale item.
It doesn't matter what refund policy StyleCheat have advertised or are trying to enforce, this is the law.
It is very easy to find this information online and get support with this, however, I would argue it is not worth the hassle. There are lots of online shops who are (more) morally sound and provide excellent customer service - take your money there.
23 września 2024
Opinia niezależna
Odpowiedź od StyleCheat
Hi Rachel
Thank you for your review,
I can see you have been corresponding with our team and this has now been resolved for you.
Any further questions, please do get in touch.
Kind Regards
Holly
Stylecheat
Terrible returns ‘policy’ and even more…
Terrible returns ‘policy’ and even more shocking customer service. Don’t bother ordering if you’re wanting to try more than one thing for the same event as they won’t let you return it for anything but store credit. An absolute scam and horrendous quality clothing. Causing me no amount of stress just trying to return 2 things unworn and only tried on!
I have now finally been allowed to return things after much stress and back and forth but I will not order from here again.
19 września 2024
Opinia niezależna
Odpowiedź od StyleCheat
Hi Kirsty,
Thank you for your review.
We appreciate your feedback and understand your request for a full refund. However, as stated on our website, any sale item or item heavily discounted with a code of 50% or more will be refunded by credit note. If you are ordering two sizes to try we advise against using the 50% discount code, or encourage you to order one and use the exchange feature if you need to.
We also want to emphasize the importance of sustainability in the fashion industry. That's why we have recently launched a pre-loved section on our website where customers can sell their clothes and contribute to a more sustainable fashion cycle.
We hope you understand the reasoning behind our refund policy and we appreciate your understanding. If you have any further questions or concerns, please do not hesitate to reach out to us.
Thank you for your support and for being a valued customer.
Kind Regards,
Holly
Stylecheat
Awful - do not shop here.
Awful - do not shop here.
Ordered some dresses and they were all really poor quality with see through material and loose threads. Tried to return the items for a refund only to be told I can only get store credit as I used a discount code. Given that the items are faulty, can’t be worn and not as advertised a full refund is my statutory right. Please don’t waste your time and money by shopping with them.
16 września 2024
Opinia niezależna
Odpowiedź od StyleCheat
Hi Zoe
Thank you for your review.
I'm sorry that you feel these dresses are poor quality and see through, We like to ensure that all our garments meet our high quality stranded before a customer receives them.
Further to my reply today I have looked in to the photos that you provided for us of the garments and I can confirm that the items are not faulty, they do however have a few long threads coming off the end of the stitching, which I am very sorry for. These long treads can simply be cut by you and will not affect the dress at all, However, if you are not happy in doing this we are more than happy for you to send them back to us at we will arrange our seamstress to snip them for you and send them back to you. :)
Many Thanks
Ordered many different items in the…
Ordered many different items in the last year from wedding guest dresses to brunch outfits to cosy knitwear. All have been perfect! The sales are always fab too!!
7 września 2024
Opinia niezależna
Odpowiedź od StyleCheat
Hi Sharna
Thank you so much for your wonderful review! We’re thrilled to hear that you’ve enjoyed a variety of our items, from wedding guest dresses to cozy knitwear.
It’s fantastic to know that our sales have been a hit for you, too! We appreciate your support and look forward to continuing to provide you with stylish options for all occasions.
Kind Regards
Holly
Stylecheat
StyleCheat is always my go to for…
StyleCheat is always my go to for wedding guest dresses, they have so many different styles and colours. Recently purchased the Zoe tiered cut out dress, perfect for a summer wedding but also on holiday. Fit perfectly and true to size.
1 sierpnia 2024
Opinia niezależna
Odpowiedź od StyleCheat
Hi Chelsey,
Thank you so much for your lovely review! We’re delighted to hear that StyleCheat is your go-to for wedding guest dresses. It’s great to know you found the Zoe tiered cut-out dress perfect for both summer weddings and holidays!
We appreciate your support and look forward to helping you find more stylish options in the future. If you ever need assistance or recommendations, feel free to reach out!
Kind Regards
Holly
Stylecheat
I received my parcel today
I received my parcel today. None of the items are suitable and all of a low quality. Tried to generate a return with a refund but only store credit and exchange available. Not happy!
*update - have been told as I have used a certain discount code I’m not eligible for a refund. This was not made clear at time of purchase. I was ordering options for an occasion. Surely this is against consumers rights. Will have to take this up with my bank. Really disappointed!
16 września 2024
Opinia niezależna
Odpowiedź od StyleCheat
Hi Ellie
Thank you for your review.
I'm really sorry to hear that you have not enjoyed your experience with Stylecheat. We pride ourselves on having a high quality customer service team.
Unfortunately I have tried to look in to this and I cannot find an order located to you name.
However due to the nature of your review I can only assume that you have used the code 'TAKE50' on your order. When utilizing the code 'TAKE50' our returns policy allows for returns for store credit or exchange only. refunds are not available for purchased items with this specific code. This information is clearly stated on the front of our website as this is also outlined in the terms and conditions on our website.
On the description of every product it does state T&C apply.
We have done our best to make this amazing offer as clear as possible on our site,
We hope that you will be able to use your store credit for something else and enjoy your next shopping experience with us.
Many Thanks
Lovely items ordered
Lovely items ordered, quick turnaround. Will definitely order again!
8 sierpnia 2024
Opinia niezależna
Odpowiedź od StyleCheat
Hi Sandra
Thank you for your wonderful feedback! We’re thrilled to hear that you’re happy with your items and appreciated the quick turnaround.
We can’t wait to see you back for your next order!
Kind Regards
Holly
Stylecheat
Style cheat brilliant easy website to…
Style cheat brilliant easy website to use . Brought many things from here . The quality is amazing xx
11 września 2024
Opinia niezależna
Odpowiedź od StyleCheat
Hi Siobhan
Thank you for your lovely review! We’re so glad to hear that you find our website easy to use and that you’ve enjoyed the quality of the items you’ve purchased.
Your support means the world to us, and we can’t wait to see you back for your next order! If you have any questions or need assistance, feel free to reach out.
Kind Regards
Holly
Stylecheat
Style Cheat-Amazing Online Store!
Style Cheat are a brilliant online store with great photos of the clothes.
I like the ease of the website and the review option for each item
Ordering and returns are easy and I have bought some lovely dresses which have made me return for more!
24 stycznia 2024
Opinia niezależna
Odpowiedź od StyleCheat
Hi Julie,
Thank you for your positive review! We're so glad to hear you find Style Cheat an amazing online store and our ordering and returns easy.
We look forward to serving you again in the future!
Kind Regards,
Holly
Stylecheat
Stunning!
I’ve ordered trousers, dresses & knitwear and they’re all simply stunning! Sizing is perfect and absolutely love the quality!
11 września 2024
Opinia niezależna
Odpowiedź od StyleCheat
Hi Katie-Jane,
Thank you for your positive review!
We're so glad to hear you find the sizing perfect and our dresses and knitwear stunning. We look forward to serving you again in the future!
Kind Regards,
Holly
Stylecheat
I have recently come across Style Cheat…
I have recently come across Style Cheat and what an excellent find! They have such a lovely range of dresses, true to size and something for every occasion. I have been really happy with my recent purchases!
28 sierpnia 2024
Opinia niezależna
Odpowiedź od StyleCheat
Hello Alice,
Thank you for your wonderful review.
We are thrilled to hear that the dresses fitted perfectly and you have been really happy with your purchases!
We can't wait to have you back for your next occasion dress needs.
Thank you for choosing Stylecheat!
Kind Regards,
Holly
Stylecheat
Best knitwear ever!
Style Cheat is the best for their knitwear! I think I have nearly everyone and I can’t wait for their new ones to come out! Such good quality clothing and delivery is super fast! Highly recommend buying from them!
11 września 2024
Opinia niezależna
Odpowiedź od StyleCheat
Hello there,
Thank you for your lovely review on our knitwear. We're so happy to hear you found it the best quality!
Thanks for choosing Stylecheat,
Kind Regards,
Holly
Stylecheat
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.