Store Tovatech 

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Jay provided good knowledgeable answers to all my questions and made a suggestion on product that saved money. I enjoyed interacting with him on this purchase.

Oceniono na 5 z 5

Inquired about particular size UC for beauty & grooming service industry & got an email back with a direct contact quickly over the weekend. Contacted & got great direction for brand, size & features.... Zobacz więcej

Oceniono na 4 z 5

I purchased Elma A4 2.5L Having a 1L option (offerred in New Zealand) would be my preference. Easy online process. A choice of shipping options would be preferred. Quick order confirmation but ship... Zobacz więcej

Oceniono na 5 z 5

Great customer service. Any questions I’ve had I received a very timely and accurate response. Will continue to use Tovatech for our calibration needs. One thing is turn-around time could be a lit... Zobacz więcej

Informacje dotyczące firmy

  1. Laboratorium
  2. również w kategorii:
  3. Usługi dla biznesu

Informacje przekazane przez różne źródła zewnętrzne

Your Source for Premium Ultrasonic Cleaners and Laboratory Equipment for More than 10 Years.


Dane kontaktowe

Inni użytkownicy przeglądali również

Wszystkie recenzje

(104)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Mr Bob

Mr Bob. Greetings
Call us when you have the time. Important information for you,

Best Regards

Mike

Lone Star Technical Service

16 sierpnia 2018
Opinia niezależna
Oceniono na 2 z 5

Don't recommend

We invested a lot of money into our scale that we purchased through Tovatech. We have unfortunately had a lot of issues with it. It often won't hold a tare, turns off in the middle of using it, jumps around, skips certain numbers...etc. The plastic covering has also fallen off the front. I don't recommend.

31 lipca 2018
Opinia niezależna
Logo Store Tovatech

Odpowiedź od Store Tovatech

Hi Sarah,

I'm very sorry to hear about the problems with your recent scale purchase. If these problems have not resolved please call us so that we can rectify the situation. We can fix or replace the unit under our warranty policy. We will do whatever is necessary to make sure you are satisfied.

Bob S
x400

Oceniono na 5 z 5

Nice communication with the sales…

Nice communication with the sales person and I really like the ultrasonic bath I bought. It was important for me to be able to be able to vary the power and the temperature and it does a very good job. The heating element is good and it's fast to heat the water. The max power is extremely strong. Super efficient. Works very well for cleaning pieces of glass, metal, etc.

30 lipca 2018
Opinia niezależna
Oceniono na 5 z 5

Bought an Ultrasonic from Tovatech

Bought an Ultrasonic from Tovatech. It's a great unit. They were really easy to deal with, were able to answer all my questions. Timely delivery - easy to install and ready to go.

30 lipca 2018
Opinia niezależna
Oceniono na 1 z 5

I purchased the Elma ST600H back in…

I purchased the Elma ST600H back in March, it took a couple weeks to receive it. The lid did not come for an additional 4 weeks, and the unit was shipped to me as a European model with a two prong 240v plug on the electrical receptacle cable. I contacted them and went back and forth about putting the proper end on the cable. I hired an electrician to do so, once under operation, it cut out completely a few times, seemed to take excessive time to heat up to temp, and would not run on dynamic mode. I spoke again with Tovatech and expressed my dissatisfaction with the unit. I asked for an exchange for the fact I am a new small business owner, I paid good money for the unit and have only used to a handful of times. They would not consider an exchange but rather ship it out to their tech support shop to be tested and have the proper cable installed. That was back in mid May, I was to be contacted with shipping information. Once contacted a week later I had to advise on the dimensions of the unit being shipped. I kept all of the original shipping material and container. sent dimensions and didn't hear back for another week or so about sending dimensions of the "pallet" or "skid" that the unit was top be transported on to prevent damage... The unit never came to me on a "pallet" or "skid" I did not have either. Worked has picked up, as this is my busy season. I have literally paid no mind to this issue due to the other business situations I have going on, and simply just haven't had the time. That's my experience. A small business owner taking a $7500 because no one took the time to inspect the unit before shipping it out to the consumer... Not to mention the countless hours I have spent dealing with this and testing. I've simply become exhausted with the situation and just want an exchange... Ship the European unit out with the shipping material of the American unit... Simple...

25 lipca 2018
Opinia niezależna
Logo Store Tovatech

Odpowiedź od Store Tovatech

Sam,

I am very sorry to hear about all the trouble you had with this purchase. If we can help please don't hesitate to contact me. I would like to make you a satisfied customer.

Bob S
x400

Oceniono na 4 z 5

Get the correct cleaning solution then judge it

I spent quite awhile researching, calling, comparing, and testing ultra sonic sinks. The path kept leading back to Tovatech. This sink was a replacement for our previous ultrasonic sink.
Purchase was straight forward no surprises. It’s construction and quality are excellent. The ultrasonic sink works fantastically. Degass mode and sweep features allow us to clean in a fraction of the time we used to, with excellent results.
I wish they had better info on cleaning solutions. The tech support person we talked with was not as knowledgeable as I would have expected so we ended up trying several solutions before we found what ultimately worked best for us. Don’t discount the performance of the sink until you have found the right chemical. Our Tovatech was already way better than our old sink, but once we hit the right cleaner it was like going from night to day. We love our sink. Money well spent. Quit looking for another sink, buy a Tovatech.

25 lipca 2018
Opinia niezależna
Oceniono na 1 z 5

Dont buy anything from them

Dont buy anything from them. they sold us a defective machine and they don’t want to accept any responsibility on the machine. Even you have one year warranty .

24 lipca 2018
Opinia niezależna
Logo Store Tovatech

Odpowiedź od Store Tovatech

Hi Pasha,

I'm sorry that you have a defective machine. Our warranty is 2 years. Please contact me so we can rectify this situation. My apologies.

Bob S.
x400

Oceniono na 5 z 5

Thank you very much guys.

First I would say that the first until the last conversation with people was professional and today I'm very happy about my ultrasonic cleaner.
I have received a broken one from transport and people from Tovatech did everything to replace it very fast. Thank you very much guys

23 lipca 2018
Opinia niezależna

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