I was a little disappointed that it didn’t include batteries, but the device is pretty amazing 🤩. I still need to learn its features, and I need to find a juice that I like.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
I was a little disappointed that it didn’t include batteries, but the device is pretty amazing 🤩. I still need to learn its features, and I need to find a juice that I like.
Reakcja na opinię
I sent a message to the GV team inquiring about an unclear pre-order ETA date. I was responded to in a timely manner and because my preorder item wouldn't have been in stock until December, I was of... Zobacz więcej
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This has been such a horrible experience. Put an order on March 24th was going to be a bday present and STILL TILL this day nothing has been shipped I was told the coils that had nothing on the websit... Zobacz więcej
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Order #GK145199 I pre ordered a Aegis Legend 300 on accident because it says “in stock” but after reading these reviews people are saying its a mistake to pre order these items because i wont receiv... Zobacz więcej
Reakcja na opinię
Geekvape, founded in 2015, is an innovative technology company headquartered in Shenzhen, China. Our mission is to produce innovation and create reliable user experience for vape industry. We always listen to different voices, aiming to contribute a positive impact on our society and bring a healthier vape experience to the public. Serving more than 30 million customers globally with the highest standard, Geekvape connects actively on social media with over 2 million people who are creative at work and confident in life.
Stany Zjednoczone
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 91% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Although my order was delayed, I was contacted with an apology and told when I could expect it. I understand that things can happen to slow down deliveries and I really appreciate their efforts to let me know what was going on. I love geek vape and I love the products.

Odpowiedź od Store Geekvape

Odpowiedź od Store Geekvape
I received exactly what I ordered. Everything worked perfectly.

Odpowiedź od Store Geekvape
Great communication and honored all requests. Quite rapidly, I must say. The product that I purchased was packaged well and in perfect condition. Very professional, courteous & helpful customer service representatives. I will be keeping them in my contact list for future shopping needs. And, trust me, I’ll be doing that soon!

Odpowiedź od Store Geekvape
Geekvape unwilling to stand behind warrantee even when contacted via email with detailed explanations on the day delivered, that the product does not work. Instead I was provided a list of required tasks to be completed with written explanations of each activity and a recorded video of each action taken and the failure demonstrated. Don't Buy!

Odpowiedź od Store Geekvape
Placed order, received product in a timely manner , couldn't ask for better , no complaints 👌

Odpowiedź od Store Geekvape

Odpowiedź od Store Geekvape

Odpowiedź od Store Geekvape
When I ordered the tanks it did not state that they were on backorder. So it took about 2 1/2 weeks to get my order.

Odpowiedź od Store Geekvape
It's not your product, it's your business model that depends on "just in timing" everything from China. It took 2 months for my order to get here. 2 months. I don't care what problems are going, china celebrating their new year, or whatever. The fact is you continuously failed me and I suspect many of your other customers. This will be the last you hear from me as, I am no longer your customer. Good bye!
P.S. I really don't imagine GeekVape will publish this.

Odpowiedź od Store Geekvape
Called them to find a glass replacement tank for a vape. The lady said she answered the phone for a few vape companies. We gave her the model number of the vape. She told us what to order. We got it, it was wrong. Of course you can't return something open. We wrote to them, they offered us 10% back. I wrote an explained that I didn't just pick something off of their website. The lady that answers their phone told us what to order. They argued with me in at least 2 emails and told me that I ordered the wrong item and it was my fault. They referred me to their "You can't return if it is open" policy. Well guy, whoever is writing me these rude emails. Let me just tell the world not to order from someone who doesn't stand behind their products or the service that is given when you call. I told them I didn't pick this item. The person told me this was the correct tank for my vape. If the person answering the phone doesn't give out the correct info, then is that my fault? Update - Their response is laughable, they wrote to me and said I purchased the wrong product. How would they know? They don't even know what I bought it for, I never told them except in my initial conversation with the customer service rep. Their emails to me were rude at best and they kept telling me I purchased the wrong item. NO I didn't. I ended throwing the part away because they only offered me 10% back. I will never use their website again.

Odpowiedź od Store Geekvape
E mailing me back on my orders and helping me get the right product

Odpowiedź od Store Geekvape
Ordering was simple and quick and received item within a few days

Odpowiedź od Store Geekvape
Order was sent in two parts. Second package arrived before the first and was shipped after the first. The first part was delayed about two weeks and sat in Memphis the entire time. Shipping was a disaster for the first part of my package but did arrive undamaged. Will not purchase from the Company ever again

Odpowiedź od Store Geekvape
La sigaretta elettronica una settimana rotta il negozio che abbiamo comprato si e sbarazzato di noi dicendo che non rientrava nella garanzia il negozio e via fardella pisano stor trapani non lo consiglio e spero marchio e stato avvisato per la garanzia mancata

Odpowiedź od Store Geekvape
My order before Christmas was seized by the postal service for fraudulent postage. I couldn't get a refund from their package protection service. What's the point of that service then?

Odpowiedź od Store Geekvape
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
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