I was a little disappointed that it didn’t include batteries, but the device is pretty amazing 🤩. I still need to learn its features, and I need to find a juice that I like.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
I was a little disappointed that it didn’t include batteries, but the device is pretty amazing 🤩. I still need to learn its features, and I need to find a juice that I like.
Reakcja na opinię
I sent a message to the GV team inquiring about an unclear pre-order ETA date. I was responded to in a timely manner and because my preorder item wouldn't have been in stock until December, I was of... Zobacz więcej
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This has been such a horrible experience. Put an order on March 24th was going to be a bday present and STILL TILL this day nothing has been shipped I was told the coils that had nothing on the websit... Zobacz więcej
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Order #GK145199 I pre ordered a Aegis Legend 300 on accident because it says “in stock” but after reading these reviews people are saying its a mistake to pre order these items because i wont receiv... Zobacz więcej
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Geekvape, founded in 2015, is an innovative technology company headquartered in Shenzhen, China. Our mission is to produce innovation and create reliable user experience for vape industry. We always listen to different voices, aiming to contribute a positive impact on our society and bring a healthier vape experience to the public. Serving more than 30 million customers globally with the highest standard, Geekvape connects actively on social media with over 2 million people who are creative at work and confident in life.
Stany Zjednoczone
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 91% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
My order got seized by usps. For fraudulant postage had to wait and it never got to be delivered. Had to refund my money for the order but did not refund shipping and tax.

Odpowiedź od Store Geekvape
Never got the order had to get a dispute going. I rather go to store to buy

Odpowiedź od Store Geekvape
They took my money and never sent me my product stating that it was stopped by the usps. AND NEVER GAVE ME A REFUND BACK.

Odpowiedź od Store Geekvape
I love this brand of vape mods and now I'm in love with your customer service!!!! My vape stopped working and you replaced it in a couple days. The customer service was phenomenal it finding out what I needed and making sure that everything was correct. I am a very very very happy satisfied customer I love you guys geek vape

Odpowiedź od Store Geekvape

Odpowiedź od Store Geekvape
Shipping always takes a while and is pretty expensive so order early but the product is right.

Odpowiedź od Store Geekvape
I ordered my product nov 16 and didn’t notice the spare parts were on back order. I reached out and those spare parts were again back ordered until dec 9. I requested a refund on the spare parts and was told “we’re sorry we gave you the wrong back ordered information and in fact it was the color vape I wanted. This is expected to be in stock mid week or next week. Or you can choose another color.” In which I went on the website and my color is NOT on back order they are just holding things up to avoid refund.
Shipping says 3-5 days but in reality it should say 1-2 months. Absurd behavior for a professional company. Will NEVER buy from this company again.
Oh and don’t get me started on the china based customer service that USA people have to wait 12 hours for any response. Neglectful is putting is softly.

Odpowiedź od Store Geekvape
Good customer service, very responsive and the best products!

Odpowiedź od Store Geekvape
Quick service getting vape to me. I'm still transitions over to it fully I have had time drop smoke cigarettes all together

Odpowiedź od Store Geekvape
I placed an order without understanding that I was placing a pre order order. I waited a long time and then sent an email and when I got a answer that was when I was informed that the pink one I wanted wasn't "Approved" but I could get a different color and get my order sooner along with a coupon. I ended up getting a different color but i was disappointed because when I originally ordered the pink one i didn't see where it said it was a pre order item or i wouldn't have ordered it till it was available. Got the Aqua one instead but I still want the pink one.

Odpowiedź od Store Geekvape
Big Geek vape fan here. I love my aegis!! Fast delivery. Mike than satisfied.

Odpowiedź od Store Geekvape
The customer service team was very gracious and understanding. Very fast responses and helpful. My package got stuck in the mail system and they waited for updates and was patient about even offered a refund if the mail service did not complete the delivery

Odpowiedź od Store Geekvape
Perfect product yet again thanks for everything

Odpowiedź od Store Geekvape
While the prices are decent and many options- the time of delivery is way too long!

Odpowiedź od Store Geekvape
Order was completed sufficiently. The only thing that could be better would be updates on the order status, such as “shipped”.

Odpowiedź od Store Geekvape
I am extremely disappointed with the services provided by this company. It took an astonishing two months for me to receive my package, and the only reason I even got it was because I had to constantly reach out to their customer service.
It's completely unacceptable that I had to wait for so long without any proactive communication from the company. I expected better from a professional organization. The lack of communication and delayed delivery left me feeling frustrated and inconvenienced.
I strongly advise others to think twice before considering this company for their shopping needs. There are plenty of other reliable options available that value their customers and provide timely service.
I hope my review serves as a wake-up call for the company to improve its practices and prioritize customer satisfaction.

Odpowiedź od Store Geekvape
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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