Steel Door Company  Recenzje 

119
Wynik TrustScore: 5 na 5

4,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The company have a great product that is in demand and from the first point of contact to the after sales support they are there to help the customer. As with any company when ordering for the firs... Zobacz więcej

Oceniono na 5 z 5

Everything has been first class from start to finish- from the initial conversation and quotation to survey and installation. The surveyor (sorry- forgot his name!!) was very professional talking us t... Zobacz więcej

Oceniono na 4 z 5

This review covers supply installation of 2 sets external steel doors and windows . The completed doors are first class and the installation team led by Lewis did an excellent job ensuring quality a... Zobacz więcej

Oceniono na 5 z 5

First class experience from start to finish. The sales team where very responsive and helped me hone in on the best design within my budget. I would recommend paying for the consultation for peace o... Zobacz więcej

Informacje dotyczące firmy

  1. Branża szklarska

Napisane przez firmę

We provide a variety of layouts for our internal steel door sets and room dividers that are specially made to meet the specific needs of each project. Both regular swing doors and sliding doors, available in single or double setups, are offered by The Steel Door Company. Customers can select fixed side screens and over-panels to go with our steel doors based on their preferences and available space. Our doors have a wide range of ironmongery components, such as pull handles, lever/latch systems, and the capacity to hold them open.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

119 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(119)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 75

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

The best in the business

What a great company, a first class service from booking to fitting of the doors and the quality of the product.

Big shout out to Jess Roberts. Excellent Customer service, this is the definition of someone that is customer centric focused.

Also a big thank you to the two fitters, extremely professional and polite, whilst leaving the job tidy.

A great UK based company, wishing them all the success that will surely come their way.

19 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Aberdeen Steeldoor Installation

Evening Jess @ Steeldoor
Well it’s been a hectic final two weeks tidying up as the various trades completed the finishing touches to our (we think stunning) renovation!

Your door has gained so much attention!

From our Architect , Builder and friends who’ve visited to help us move stuff back downstairs from our attic bolthole home upstairs over the last 7months.

I hope the photos do justice to your beautiful door.

Well done all at Steeldoor!

Merry Christmas to you all and hope you gain plenty new orders in 2026 and beyond.

19 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Steel Door Company

The Steel Door Company offer very competitive rates as compared to other door companies supplying either the same product or very similar.

The customer service from my experience was exceptional, in that everyone I had contact with, were professional, helpful and friendly.

The product that I received was of a high standard and installed to a high standard; which i can say from my own experience, is becoming a rare thing these days.

Thank you

17 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Great team, great service, great doors

My conversation started with Jack over a year before the doors were fitted, purely down to the build journey, but he kept in regular contact with me which I appreciated. Once the openings were fully ready, the team came measured, discussed the options and we ordered the doors :-)

Lead time was fine and they were installed by two friendly, polite engineers who were diligent and just got on with task of getting them fitted. My doors look amazing, really happy with the quality. I'm going to order another one this week :-) thank you Jack and Natalia for all your support

24 października 2025
Opinia niezależna
Oceniono na 5 z 5

Highly Recommend Steel Door Company

The Steel Door Company did a fantastic job with the installation from start to finish. The guys were super good at communication, keeping me informed every step of the way, and the work was done efficiently. The door itself is a high-quality product that looks great and feels incredibly secure. I highly recommend them!

11 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Brilliant Team and Top-Notch Results

I couldn’t be happier with my experience with this steel door company. From start to finish, the service was professional, efficient, and truly top-notch. Tyler, Rob, and Olle came to fit the door, and they did a brilliant job. They were professional, efficient, and very courteous throughout the entire installation. I’m extremely pleased with the quality of the door and the excellent service provided. Highly recommend!

10 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Very efficient and friendly service.

We ordered a glass and steel door recently and the whole process could not have been simpler. There was no issue over the fact that the wall and door frame wasn’t straight and as promised the door was delivered and fitted before Christmas.

Tyler and Ollie arrived and fitted the door quickly and efficiently, dealing with any minor issues such as the trim being black and not the same RAL colour as the door itself in an efficient and friendly manner. They were both such nice lads and a joy to have working with us albeit briefly.

We would definitely use The Steel Door Company again.

Sarah & Jay Jetley

4 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Set of glazed doors

Installation was for a pair of glazed internal doors to the day room from the entrance hall, exceptional product exceeded our expectations and is now a show piece. The general approach from the 'back' office was very professional at all times we were kept informed. What also stood out was the installation team, slick, clean and effortless. Highly recommended.

9 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

I contacted this company for a quote…

I contacted this company for a quote for two double doors and one single door. The quote I received was over £21,000, which came as a surprise because their website advertises “made-to-measure fire rated steel doors” for £3,400 including taxes with no indication that this is a starting price or limited to very specific dimensions.
To ensure I wasn’t misunderstanding the information, I went back to the website and was able to add a “Fire Rated Steel Door FD30 Glass Fire Doors Made To Measure” to my cart for £3,400, tax included. The screenshot attached clearly shows this, with no disclaimer about size restrictions, starting prices, or additional costs. The website even allows checkout at this price, which naturally leads customers to believe this is the genuine cost of a made-to-measure fire rated door.
When I called the company to politely clarify the huge discrepancy between the online price and the £21,000 quote, the initial representative transferred me to someone senior possibly the manager or owner, though he did not identify himself. Unfortunately, the conversation quickly turned unprofessional.
Rather than listening to my concern about the website being misleading, he immediately became defensive and dismissive. He accused me of attempting to purchase the doors online at the lower price, despite my clear explanation that I was simply trying to understand why the quoted price was so much higher than the advertised one. When I pointed out that the website allows customers to check out a made-to-measure FD30 door for £3,400 (as shown in my screenshot), he became abrupt, irritated, and stated that I was “not a good fit” and that the company would not be working with me.
His tone was unnecessarily rude and entirely disproportionate to the situation. I was not disputing their quote; I was pointing out misleading pricing information and seeking clarity as any reasonable customer would. For a company charging premium prices, the lack of professionalism and basic courtesy was astonishing.
Overall, my experience revealed both misleading website information and exceptionally poor customer service. For a company selling doors at a £21,000 price point, I would have expected far more transparency, respect, and professionalism.

3 grudnia 2025
Opinia niezależna
Logo Steel Door Company

Odpowiedź od Steel Door Company

DISCLAIMER: WE DID NOT CARRY OUT ANY WORK FOR THIS CUSTOMER
(This is the case for all of our 1 star reviews.)

Thank you for taking the time to share your feedback. We are sorry to hear that your experience with our sales team did not meet your expectations, and we appreciate the opportunity to clarify the concerns raised.

Regarding Pricing and Our Website Information
The product page you referred to includes the following statement:

“This is a made to measure product. The listed price is a starting guide, based on a size of 1170 x 2000mm. Final costs including installation will be confirmed after a survey.”

This disclaimer is displayed to ensure customers understand that the listed price is a starting guide only. Made to measure fire rated steel doors vary significantly in cost depending on overall size, configuration, glazing, hardware requirements, fire rating specification, installation needs and the number of units required.

Adding a made to measure product to the online basket does not generate a final price. This is standard practice across industries that supply bespoke and safety critical products. The purpose of the website listing is to provide an indicative entry point for a typical single made to measure door, not a tailored quotation for multiple bespoke units.

Advertising Standards and Transparency
Google Ads allows us to advertise these products because our pricing clearly states that the listed figure is a starting price. This aligns with advertising standards, including ASA guidelines, which permit the promotion of customised or made to measure goods provided that:

the price shown is a valid "from" price

it is clearly communicated that final pricing depends on individual specifications

Our listing meets these requirements because it explains that the displayed price is a guide based on a particular size and that a survey is required to confirm final costs.

Even so, we always welcome opportunities to improve clarity and we will be adding a clearer disclaimer to the basket page to avoid any future misunderstanding.

About Your Interaction With Our Team
We are genuinely sorry that your interaction with our sales department felt unsatisfactory. We take all feedback seriously and will investigate this internally.

However, it is important to clarify that placing a made to measure product into an online cart does not constitute a final order or price and it does not include the collaborative service we provide through consultation, design discussions and a professional site survey. When we survey a project, we take responsibility for the accuracy of measurements and the success of the installation. This level of service cannot be replicated through a simple online checkout.

Our Customer Approach
We work very closely with all of our clients and our reviews consistently reflect the positive outcomes of those projects. If issues ever arise, we are known for resolving them quickly and professionally.

Because our process involves detailed consultation and partnership, it is essential for us to ensure a good fit with every customer. For that reason, we reserve the right to decide when a project is not suitable for us. This is always done with the intention of ensuring the best possible experience for all parties involved. We are sorry to hear that this was disappointing for you.

Final Note
Once again, we wish to emphasise that we did not carry out any work for this reviewer and that this is true for all 1 star reviews we receive. Our completed projects and customer relationships overwhelmingly reflect the high standards we are known for.

Oceniono na 5 z 5

Beautiful Doors and Excellent Service

Beautifully made doors and excellent customer service. We recently had two glass doors and a sliding bathroom door installed, and we couldn’t be happier. After building a house and working with many suppliers, Steel Door Company truly stood out. Their product quality, the efficiency and friendliness of their installation team, and their outstanding customer service were among the best we experienced. We chose Steel Door Company due to the high quality finish of their product compared to other suppliers and we were not disappointed. Highly recommend this company.

15 października 2025
Opinia niezależna
Oceniono na 5 z 5

Happy Customer

Ordered two sets of internal steel doors following full house renovation, Steel Door company were very easy to deal and gave us a competitive quote. Arrived and installed in just over a month. Jim, Owen and lewis were fantastic installers, polite, clean and efficient. Would recommend.

20 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Amazing

Tyler and Olly from the steel door company surveyed and fitted our doors. The doors are amazing and Tyler and Olly were super professional and their workmanship was A1. I have no hesitation in recommending the steel door company and Tyler and Olly.

10 listopada 2025
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej