Disappointing changes from Starbucks. Requiring around 2,500 points a year just to maintain Gold status feels excessive and out of touch. That’s a significant amount of spending for rewards that... Zobacz więcej
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The Birchanger Green store opposite the Welcome Break Services was very poor. The coffee was made incorrectly, there was no toilet paper in the single toilet, the coffee collection station was dirty a... Zobacz więcej
So my go to is always Starbucks. Having my local stores in both Bristol and Cheshire I rarely have an issue … HOWEVER/ Starbucks Brislington !!!! Awful ! The female manager is vile / over loud - rude... Zobacz więcej
Normally go to Costa Coffee but other half wanted to try Starbucks, she has decaf cappacino, I ordered a Caramel Cream Frappe, Cappacino was ok but the Frappe, well it was more like a slush drink, fel... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Shop for coffee and learn how Starbucks UK can help you get more out of your coffee. Visit a coffeehouse near you.
Dane kontaktowe
Southampton Street 28, LE1 1SJ, Leicester, Zjednoczone Królestwo
- starbucks.co.uk
Inni użytkownicy przeglądali również
To the guy in cineworld Bentleybridge…
To the guy in cineworld Bentleybridge Starbucks you are so kind! We bought two strawberries & cream frappes & my sons slipped out his head but you were so kind to make him a new one. & you cleaned the mess up. Thank you so much it made the experience a whole lot better. Definitely will be returning. Thank you again amazing service. I just didn’t catch your name. Xx
What a dismal set up at your Sainsburys…
What a dismal set up at your Sainsburys Park Farm location.
Stood there while the two staff chatted and joked. Then they turned round
The male staff member served the people who arrived last? How was that. Then the next to last.
I was dumfounded. I said, I dont believe this. He turned and said, you were standing in the wrong place? Please just sack him. The place was empty, one customer and cant do a simple job. Abysmal
Went into store 28406 (Liverpool L1)
Went into store 28406 (Liverpool L1)
Asked for a latte (£3.55) went to the till to pay to find I was being charged £4.00, asked why that was to then be told it was for a medium cup, ok I thought I’ll go with that but looked at the menu and medium latte was priced at £3.95 so where did the other 5p come from???
Staff not very engaging and couldn’t care less attitude.
If they did this to everyone someone is making a lot of money. 👎👎
Starbucks bridgend
Starbucks bridgend . Have to say the experience is not very pleasant. Tables not cleared generally not clean. Staff not interested. Not in a rush to return
Starbucks Drive Thru - Ferndown, A35 Ringwood Road
Went in for a business meeting, Spent lots of money in there to then receive a Parking Charge Notice (PCN) through the post for £100 due to being in the car park 5 minutes over the time. I won't ever be using Starbucks for anything again. I've been in many of them in the past and also found the tables and floors extremely dirty but I don't fine them for it!!! until now. They lost my business as a good regular paying customer who used to spend a lot of money in their restaurants.
Starbucks at Junction one Antrim. NOT easily accessible.
Starbucks at Junction one Antrim. Struggled to get in through the door with my wheelchair. Member of staff behind the counter literally stood watching me struggling. Music was deafening. Will never be back.
Disgusting treatment
Disgusting. Along as you live in the USA you have the BOGOF on drinks as it is Fathers Day..... not in the UK!!!! Clearly in the UK Starbucks clearly feel that we don't matter. It is not enough that they charge extortionate prices for a coffee, so much so that you need a mortgage to purchase a round for the family, but you are then discriminated against because you live in the UK!!!!!. Sorry UK Fathers, you are clearly not worthy of a free coffee!!!
Not bad but not excellent as well
Not bad but not excellent as well. Coffee could be better for this price! I ordered latte to go, waited about 10 minutes. My cup was too hot.
Starbucks never Costa always
Just been in your newstore(68923) in sommercoats Alfreton and ordered 2 x hazelnut lattes order number7522 and it was the worst I have ever had there was no taste of hazelnut at all and it left a funny after taste so at that we threw them out when we got home and on top of that we were charged £9.50 for that. Never will we enter Starbucks again we will stick with Costa it’s better allround
Jacob is so rude and not a very…
Jacob is so rude and not a very friendly person.
When in customer services you need to professional
there are never clean tables available…
there are never clean tables available there is always a totally mess .Keighley
Awful
Went to Starbucks Oxford street. Used to be good place, gone downhill. Coffee is horrible, the cookies are atrocious, out of date.
Never go again to starbucks
Experience at Wilmslow branch is…
Experience at Wilmslow branch is terrible. My drink ended in the bin.
Looks like the staff can’t wait to close and go home! It’s not acceptable to order a drink and it’s missing the coconut and the fruits inside! No dragon fruit and no coconut milk!
Starbucks Disgrace
I went to Starbucks in Farnborough Town Centre on Thursday 6th June.
Walked in at 6:10pm. The place shuts at 7pm. The two servers first told me that it was shut. Every chair was on a table apart from three chairs. I sat in one of the three chairs. Then I demanded some food. I got something the hot chocolate was awful, the cup was half empty and very little hot chocolate powder. It was like drinking hot water. The cake I had was stale it tasted awful. I did not have time to complain or I would of. This is a complete disgrace I paid over £10 for complete rubbish. Get rid of the two servers they have no manners and no idea of customer service. I would like a refund and compensation for a terrible experience.
Appreciate all your staff
Appreciate all your staff at (Guildford) who work in Sainsburys Starbucks, who all provide a prompt service with excellent responses all round.
Now having worked in IT Management & many years in senior Service Delivery management positions, I really do notice talent & when I see Chole daily managing staff & tending customers’ requests so professionally it’s quite inspirational. What’s been impressive is her full understanding on all fronts & working so well with all around her.
Please do let Angela & Diana know that they are always so welcoming, everso receptive & very helpful, furthermore it's really noticeable the effort & kindness that Chole especially demonstrates, Chole is so understanding & supportive as I have disabilities & serve psychological issues & it's because of her attentiveness, that myself & many friends keep returning to Starbucks at Burpham, Guildford.
Furthermore, would like to complement Angela, Diana, Oliver, Jasmine & Samuel … who have all demonstrated excellent quality customer service, always providing efficient, quick, and friendly service to customers as well as building strong relationships with them. Every visit seeing them responding to customers' issues in time and handling any complaints swiftly, it’s really inspirational.
Warmest regards
Mr & Mrs Denis J P Williams
Not welcoming for non-white people
Lemme give you a gist of my recent experience. I always loved Starbucks for a drink. When people used to say it's overrated or it's not friendly for non-white people, I haven't given a thought why they're saying that. As usual on Thursday I went to Starbucks to get my usual and take a call (knowing that the closing time of that outlet is 19:00 and my call is at 18:00). Probably it's my fault to underestimate the timing, the call can last. The call turned out to be an interview with a group task session accordingly. The call was so important to me because I'm looking for a proper job and it's the stepping stone. The staff tried to throw me out because I was sitting in a corner disturbing no one taking the call, probably, it might be my fault to think @starbucks will be accommodating or understanding. I was literally having my mental breakdown inside because of what's happening at that moment. I don't want to say that to the interviewer that I can't complete this interview because the cafe people are kicking me out. I tried to plead the staff by writing sorry, please and whatever they should know at that moment on a paper. The guy didn't care. I even joined my hands🙏 and pleaded with him not to do this to me now, by covering myself from the call and by being live on the call. Even though he didn't care and told me that if I don't leave he'll call the POLICE and start acting all impatient and frustrated by throwing his apron and mouthing. At that very moment my entire body became cold and I felt that in my bones. I know it's my fault to attend an important call in a cafe which is not friendly for non-white people. Just imagine someone's on a teams call taking your interview and you're constantly bothered by the staff asking you to leave and you had to pick up your back, puffer, phone and your laptop in hand while on live meeting and moving/walking down stairs to be seated in place which is not a ideal situation to be in, right! But I think they can show a little compassion on the person's situation. As I'm not disturbing or making anyone uncomfortable, I shouldn't be treated like a barbarian. Never entering that particular Starbucks ever. Never going to have a drink from Starbucks. Never recommending Starbucks to anyone. Thank you Starbucks.
This was a tired little coffee shop…
This was a tired little coffee shop with the usual menu. I chose a bacon butty and there was plenty of bacon on it and it was VERY hot (if rather flat) when it came back to me. The barista had made a point of offering sauce and I chose ketchup, but no sauce appeared.
Turkish Queen
Mel and Siz are the heart of my Starbucks visits. Their warm personalities and skillful coffee-making always brighten my day. They consistently provide top-notch service!
Unacceptable behaviour to loyal customers
This review is related to Starbucks in Winchmore Hill - in Sainsbury to the person with name Ellie with strong accent. You should never serve customers again! Your rudeness and disrespect to me - loyal customer who comes for years on a daily basis and spent money in the store all the time - you are the most unfriendly person from the whole staff. Your bad attitude towards customers and also your colleagues is unacceptable!!! You should represent the company and instead what you do on a regular basis is pushing people away and not to come back! You lost 3 customers I am aware of in April 24 because of you and your attitude and after today’s experience with you again I will not spent my money there anymore. You lost another customer! Shame of you Sturbucks that you employ and keep such individuals! Good luck
One particular member of staff called…
One particular member of staff called Pamela at Wigan starbucks was very unfriendly and abrupt, otherwise lovely coffee 😊
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