Stannah UK Recenzje 

I has a stairlift installed in March this year and it has worked perfectly since then. It was due a first service in September, after 6 months, and Lee, the local engineer came without any prompting and efficiently and pleasantly did the necessary work. I am very pleased with the stairlift.

Fantastic reliable service from Stannah, pleasant professional engineers. We have had our Stannah stairlift for 18 months and are very happy with it.

The stannah stairlift has improved the quality of my life and taken the everyday stress away. I would highly recommend to anyone to use stannah.

The service was second to none. Prompt service from Rep who came out and he fully explained the whole process to me. The 2 guys who came out to fit it came at 8.00 am and were finished by 9 am. I thought it would take much more time than that. They gave me a demonstration of how it worked in full detail. Can’t fault the service in any way.

Very good indeed!!

Quick response to issues and pleasant and knowledgeable engineers

As always, super service with an understanding engineer.

First class service.Delighted with product.

The installation of the chair-lift was meticulously planned so that when it took place everything went smoothly. Both people who visited to carry out the installation were extremely pleasant and helpful and cleared up after the job was finished.

The engineer was polite, tidy and explained everything he had done.

All over so fast it is difficult to say much. Superficially fine, but the proof of a service is in the using, and my wife has been in hospital ever since the call.

We had an excellent experience with the agent who visited and took time to give us clear information about the Stannah stair lift and make sure that we understood and were satisfied. It was manufactured and delivered and fitted in about 10 days by Ross who was very polite, respectful, and extremely helpful explaining in detail how to use it which we greatly appreciated. We bought the lift before it became an absolute necessity and find it a real boon. The added bonus is that it gives our family peace of mind knowing we can navigate the stair safely. It is neat and can be folded in when not in use and not noisy when in use. We are delighted we chose Stannah.

Friendly and polite tidied up up after them selves .easy to talk to.

Excellent service from start to finish. Very pleasant staff . Many thanks to Tom the fitter who explained the workings of the lift and was very efficient.

Excellent throughout.
Very efficient from the initial phone call to the survey and installation.
Very easy to use

The service was carried out efficiently and with good humour. I felt he was a bit under pressure and , with hindsight, a post-service test run should have been done.

The service was excellent. Three people came Mac, David and Tom at different stages. They were cheerful and very kind and could not have been more helpful. In my opinion when you have good staff like this, this is what makes a good company! I would highly recommend your company.

Planner said he couldn't put parking/charging point in corner of landing (like previous stairlift) as it wouldn't be safe. This was ridiculed by service guy. So it's difficult to get past stairlift as it only just clears the stairs. Great if you need to move furniture etc. I was assured charging points would be at the top and half way in the corner, then told after fitting this wasn't possible. Fitters couldn't wait to leave and then as they explained how to operate the stairlift it failed to work and took some time to find what they had done wrong. To cap it all the 2nd fitter, who arrived about an hour after the 1st must have been very tired as he leaned all over my freshly painted walls with handprints everywhere. Drill was heard banging, later to find dents in painted wooden panelling where it was obviously dropped. The brochures don't show the wiring hanging everywhere and it's not as neat as the older 'van gogh' stairlift that hid the wiring inside the pipe at half the price. Not very impressive at over 8 thousand pounds. I told stannah in an email and heard nothing, brilliant.

Very polite and professional excellent communication. My mother is very pleased with the service they provide .

Previous dealings with Stannah have been good, however, on this occasion i am left completely annoyed to the point of anger
Stairlift had broken down and attempts at trouble shooting problem failed. Rang Stannah who admitted contract cancelled by them in error so no service carried out for 2 years but would still be charged for a call out. Contract reinstated.
Engineer arrived and pressed 1 button and stairlift worked, he had no idea why it had stopped and found no fault. Charged £253.32.
Carried out service.- charged £175.68.

Whilst I accept a call out charge would be charged how do they warrant £253 ? I have rang and asked them to look at it again but there’s no relenting on the decision.
Will not use again and will not recommend.