Stair Warehouse had the product I needed in stock, they communicated very well during the order and shipping process, the product was received on time in a well protected package. I recommend this com... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
It was received in a timely manner and the order was correct. Unfortunately, I ordered the wrong “shoes” for the balusters. I purchased the correct “shoes” and called and was advised to return the wro... Zobacz więcej
Costumer service over the phone was great. I had a few questions that they had to research but quickly got back to me with the requested information. The product I order shipped quickly and was carefu... Zobacz więcej
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All iron balusters came damaged on first few orders. Chips all over each baluster because they were not wrapped properly in the shipping box. Shawn Capell reached out to me to make this right.... Zobacz więcej
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Napisane przez firmę
Exceptional Quality! Your steps and railing system should fit the rest of your home aesthetically and safely. We provide the finest stair components to create a stunning, sturdy stair banister. These include Iron Balusters, Stainless Railing, Wood Handrail, Newel Posts, and Wood Balusters. Our wood stair parts are manufactured with the best furniture grade hardwoods using only the best construction methods available. Our stainless stair railing parts are made from 304 grade and 316-grade stainless steel that offers long-lasting finishes and adds extra strength and durability. Wide Variety: We offer an extensive selection of stair components. Most of our stair parts are manufactured right here in the USA. From Handrail, Newel Posts, Box Newel Posts, Iron Balusters/Spindles to Treads and Starter Steps, and more. We have a full line of Modern Stair Railing Parts made of Stainless Steel if you want a modern rail system inside or outside your home or business. We have a NEW Stainless Lighted LED Railing System. We have recently added a new line of Modern Horizontal Railing that goes best with our Contemporary Wood Newel and Modern Wood Handrail.
Satisfaction You Can Count On
We’re with you from start to finish
From selecting the right items to fit your home to making sure your order arrives and your project turns out the way you pictured it, our team is here to help you get results you’re proud of.
Dane kontaktowe
4714 FM 1488 RD, Suite 105, 77384, Conroe, Stany Zjednoczone
- 800-591-7224
- shawn@stairwarehouse.com
- stairwarehouse.com
Exceptional Quality Stair Parts
4,8
Doskonała
289 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Stair Warehouse
Hey John:
Thank you so much for your kind review! We're glad you were happy with our products, pricing, and fast shipping. We truly appreciate your business and look forward to serving you again!
Call anytime ~ Shawn
832-797-8219
Great interaction.
The product was as advertised and got to me in a very timely manner.
15 lipca 2026
Odpowiedź od Stair Warehouse
Thank you for your wonderful review, Daniel! We're so glad to hear you had a great experience and that your order arrived quickly and exactly as expected. We truly appreciate your business and look forward to serving you again!
Please feel free to call me anytime - Shawn
832-797-8219
Didn’t receive my order
Didn’t receive my order when originally sent the request for a review. They have since reached out and tried to make everything right. Dowel is supposed to be shipped today.
15 lipca 2026
Odpowiedź od Stair Warehouse
Hi Robert,
Your Mahogany order shipped early via FedEx!
I'm glad we had the chance to talk on the phone and that everything is taken care of.
If you need anything at all, please call me anytime at 832-797-8219.
New balusters are amazing
The website was great and I found the balusters and accessories that I wanted. My order arrived quickly and my husband replaced our old wooden balusters with the new metal ones today and they look amazing. I'm so glad I found your website because it was one stop shopping.
1 lipca 2026
Odpowiedź od Stair Warehouse
Thank you so much for your wonderful review, Donna! We're thrilled to hear that you found everything you needed in one place and that your order arrived quickly. I t’s even better to know your husband was able to install the new metal balusters and that they look amazing! We truly appreciate your business and are honored you chose Stair Warehouse for your project.
Please feel free to call me if you need anything.
~ Shawn 832-797-8219
Exactly what I needed
5 lipca 2026
Odpowiedź od Stair Warehouse
Thank you for your review, Jacqueline! We're so glad to hear the product was exactly what you needed. We truly appreciate your business and look forward to helping with your future stair projects!
Please call me anytime at 832-797-8219
~ Shawn
Zip Clips
The Zip Clips made our baluster installation an easy one! Shipment arrived quickly. Seamless transaction!
13 lipca 2026
Odpowiedź od Stair Warehouse
Thank you for your wonderful review, Rebecca! We're thrilled to hear that the Zip Clips made your baluster installation easy and that your order arrived quickly. We truly appreciate your business and are glad everything went smoothly.
Please feel free to call anytime.
~Shawn
832-797-8219
Great cherry rail sent quickly to me.
6 lipca 2026
Odpowiedź od Stair Warehouse
Thank you for your kind review, Jerome! We're so glad you were pleased with the quality of your cherry handrail and that it arrived quickly. We truly appreciate your business and hope you enjoy your new staircase.
Please call anytime ~ Shawn
832-797-8219
Odpowiedź od Stair Warehouse
Thank you for taking the time to leave us a review! We're thrilled to hear that you were happy with the quality of our products, our competitive pricing, and our fast delivery.
We truly appreciate your business and your feedback. We look forward to serving you again on your next project!
Please feel free to call me anytime.
~ Shawn
832-797-8219
The ordering experience was seamless
The ordering experience was seamless. However there were items that my installer needed that i had to add later. A recommended items prompt would be helpful.
9 lipca 2026
Odpowiedź od Stair Warehouse
Thank you so much for your kind review, William! We're thrilled to hear that the ordering experience was seamless.
We also appreciate your suggestion.
We truly appreciate your business and hope to serve you again in the future!
~ Shawn
* Call anytime - 832-797-8219
Odpowiedź od Stair Warehouse
Thank you so much for your kind review, John! We're thrilled to hear that the product met your expectations in both species and size. We truly appreciate your business and hope to help with your next project.
Please call anytime.
~ Shawn
832-797-8219
Looking for stair parts
These folks had just what I was looking for. Red oak spindles square1.75 inches. Perfect
29 czerwca 2026
Odpowiedź od Stair Warehouse
Thank you for taking the time to leave us such a great review, Joann! We're so glad you found exactly what you were looking for and that our 1.75" square red oak spindles were the perfect fit for your project. We truly appreciate your business and look forward to helping with any future stair projects.
Please feel free to call me if you need anything.
~ Shawn 832-797-8219
Fantastic product
Beautiful spindles and well constructed. Fast shipping. Overall great experience!
7 lipca 2026
Odpowiedź od Stair Warehouse
Thank you so much for your wonderful review, Wendy! We're delighted to hear that you love the quality of your spindles and that they arrived quickly. It's great to know you had an overall positive experience with us. We truly appreciate your business and look forward to helping with your next stair project.
Please feel free to call if you need anything else for your project.
~ Shawn
832-797-8219
Odpowiedź od Stair Warehouse
Thank you for your kind review! We're glad to hear that you found our ordering process easy and that your order arrived promptly. We appreciate your business and look forward to hearing from you again, soon.
Shawn
832-797-8219
Great product for an amazing price…
Great product for an amazing price received it very quickly my new
24 kwietnia 2026
Odpowiedź od Stair Warehouse
Thank you so much for your wonderful review!
We're thrilled to hear you were happy with both the quality of our product and the value it provided. We're also glad your order arrived quickly.
We truly appreciate your business and your feedback. Please feel free to call or text anytime.
~ Shawn
832-797-8219
Great product and very easy to install
Great product and very easy to install. We received the spindles and caps very quickly.
25 czerwca 2026
Odpowiedź od Stair Warehouse
Thank you so much for your wonderful review, Larry!
We're delighted to hear that you found our products to be high quality and easy to install. It's also great to know your spindles and caps arrived quickly.
We truly appreciate your business and your feedback.
Please feel free to call or text anytime ~ Shawn
832-797-8219
Attentive follow-up
We received prompt email to update us on our shipment. Thank you. We really appreciate the effort! 💐
23 czerwca 2026
Odpowiedź od Stair Warehouse
Thank you so much for the kind words!
We're thrilled to hear you appreciated the shipment updates. That feedback means a lot to us.
Thank you again for your business. We truly appreciate your support and hope to serve you again on your next project! Please feel free to call anytime at: 832-797-8219
~ Shawn
easy to order and fast delivery
23 czerwca 2026
Odpowiedź od Stair Warehouse
Thank you for your review! We're glad to hear you found the ordering process easy and that your order arrived quickly. We truly appreciate your business and look forward to serving you again on your next project!
Please feel free to call me anytime:
~ Shawn 832-797-8219
service was terrible
18 czerwca 2026
Odpowiedź od Stair Warehouse
I'm glad we were able to get everything worked out and send you the free samples.
Please feel free to call me anytime.
Best ~ Shawn
832-797-8219
Odpowiedź od Stair Warehouse
Thank you for your wonderful review, John! We're glad you found our pricing fair, enjoyed our selection, and that your order arrived quickly. We truly appreciate your business and look forward to serving you again on your next project!
Please feel free to call anytime:
832-797-8219
~ Shawn
Easy online ordering…
It was a very easy online ordering process and what stood out to is that I had a question about my shipping address, so I submitted a note with my order and an actual person, not a robo, called me back to discuss and confirm my shipping address. Great experience! I look forward to seeing our finished staircase.
12 czerwca 2026
Odpowiedź od Stair Warehouse
Thank you so much for your wonderful review! We're thrilled to hear that you found our online ordering process easy and that our team was able to personally assist you with your shipping address.
We truly appreciate your business and look forward to seeing photos of your finished staircase. If you have any questions along the way, please don't hesitate to reach out.
My cell phone number is 832-797-8219
~ Shawn
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.