Stair Warehouse had the product I needed in stock, they communicated very well during the order and shipping process, the product was received on time in a well protected package. I recommend this com... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
It was received in a timely manner and the order was correct. Unfortunately, I ordered the wrong “shoes” for the balusters. I purchased the correct “shoes” and called and was advised to return the wro... Zobacz więcej
Costumer service over the phone was great. I had a few questions that they had to research but quickly got back to me with the requested information. The product I order shipped quickly and was carefu... Zobacz więcej
Reakcja na opinię
All iron balusters came damaged on first few orders. Chips all over each baluster because they were not wrapped properly in the shipping box. Shawn Capell reached out to me to make this right.... Zobacz więcej
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Napisane przez firmę
Exceptional Quality! Your steps and railing system should fit the rest of your home aesthetically and safely. We provide the finest stair components to create a stunning, sturdy stair banister. These include Iron Balusters, Stainless Railing, Wood Handrail, Newel Posts, and Wood Balusters. Our wood stair parts are manufactured with the best furniture grade hardwoods using only the best construction methods available. Our stainless stair railing parts are made from 304 grade and 316-grade stainless steel that offers long-lasting finishes and adds extra strength and durability. Wide Variety: We offer an extensive selection of stair components. Most of our stair parts are manufactured right here in the USA. From Handrail, Newel Posts, Box Newel Posts, Iron Balusters/Spindles to Treads and Starter Steps, and more. We have a full line of Modern Stair Railing Parts made of Stainless Steel if you want a modern rail system inside or outside your home or business. We have a NEW Stainless Lighted LED Railing System. We have recently added a new line of Modern Horizontal Railing that goes best with our Contemporary Wood Newel and Modern Wood Handrail.
Satisfaction You Can Count On
We’re with you from start to finish
From selecting the right items to fit your home to making sure your order arrives and your project turns out the way you pictured it, our team is here to help you get results you’re proud of.
Dane kontaktowe
4714 FM 1488 RD, Suite 105, 77384, Conroe, Stany Zjednoczone
- 800-591-7224
- shawn@stairwarehouse.com
- stairwarehouse.com
Exceptional Quality Stair Parts
4,8
Doskonała
289 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Perfect!
We needed a stair rail for our two outdoor steps, after the fact. We didn't think about older people having difficulty with just two steps. The rail came quickly, fits perfectly, easy installation and is surprisingly sturdy. Extremely happy with it.
17 lipca 2026
Odpowiedź od Stair Warehouse
Thank you so much for the wonderful review, Elizabeth! We’re thrilled to hear that the stair rail fit perfectly, was easy to install, and is providing the sturdiness and safety you needed. Your feedback means a lot to us, and we truly appreciate your business.
~ Shawn
832-797-8219
Easy and quick
20 sierpnia 2026
Odpowiedź od Stair Warehouse
Thank you so much for your 5-star review! We truly appreciate you taking the time to share your experience. It means a lot to our team, and we’re grateful for your business. Please feel free to call me anytime at 832-797-8219
Efficient service!
Efficient service! No issues with the order. I received my order in a timely fashion which was especially important for this project! Thank you Stair Warehouse!
14 sierpnia 2026
Odpowiedź od Stair Warehouse
Thank you so much for the wonderful review! We’re thrilled to hear your order arrived on time and everything went smoothly. We know timing is important when you’re working on a project, so we’re glad we could help. We truly appreciate your business! Please call me anytime at 832-797-8219
~ Shawn
I had a great experience with…
I had a great experience with Stairwarehouse they were great with helping me decide what parts I needed for our new build. The parts we received were good quality and helped us get the job done. I would absolutely buy from them again.
10 lipca 2026
Odpowiedź od Stair Warehouse
Thank you so much for the wonderful review! We’re thrilled to hear that we could help you choose the right parts for your new build and that you were happy with the quality of the products. We truly appreciate your business and your kind words, and we look forward to helping you again on your next project! Please call anytime at 832-797-8219
Thanks again, Mary Ann!
~ Shawn
Odpowiedź od Stair Warehouse
Thank you so much for the wonderful review! We’re thrilled to hear you love your newel posts and are happy with the quality and craftsmanship. We truly appreciate your business!
Thanks, Angela.
Shawn
832-797-8219
Really nice products
Really nice products, well-packaged, prompt delivery. What's not to like?
18 sierpnia 2026
Odpowiedź od Stair Warehouse
Thank you so much for the great review, William! We’re glad to hear you were happy with the products, packaging, and prompt delivery. We truly appreciate your business and kind words. Thanks again!
~ Shawn
832-797-8219
Great representatives!
17 sierpnia 2026
Odpowiedź od Stair Warehouse
Thank you so much for the 5-star review, Linda! We’re thrilled to hear you had a great experience with our team. We truly appreciate your kind words and your business.
Please call anytime at 832-797-8219
~ Shawn
Very easy process and everything came…
Very easy process and everything came in a timely manner!
15 sierpnia 2026
Odpowiedź od Stair Warehouse
Thank you so much for the great review, Kevin! We’re glad to hear the ordering process was easy and that everything arrived in a timely manner. We truly appreciate your business and your kind words.
Thanks again ~ Shawn
832-797-8219
On line ordering was easy and…
On line ordering was easy and appreciate the confirmation telephone call to confirm details of the order
12 sierpnia 2026
Odpowiedź od Stair Warehouse
Hey Ed:
Thank you so much for your kind review! We’re glad to hear that ordering online was easy and that our confirmation call helped make sure everything was just right. We truly appreciate your business and look forward to serving you again!
Please feel free to call me anytime at 832-797-8219
~ Shawn
Odpowiedź od Stair Warehouse
Thank you for your review, Mike! We're glad to hear that your project went smoothly and that you were happy with the quality of our products. We appreciate your business and hope to be a part of your next DIY project.
~ Shawn
Please call or text anytime 832-797-8219
Found exactly what I was looking for…
Found exactly what I was looking for. It arrived quickly. Excellent quality.
28 lipca 2026
Odpowiedź od Stair Warehouse
Thank you for your review, Randy! We're so glad you found exactly what you were looking for. And it's so it's great to hear that we met your expectations.
Please call me anytime if you need anything - Shawn
832-797-8219
Equipment Return
The return of a cable box was a very seamless and friendly experience
7 sierpnia 2026
Opinia niezależna
Odpowiedź od Stair Warehouse
Thank you for taking the time to share your experience, David! We're so glad to hear that your cable box return was seamless and that our team provided friendly service. We appreciate your feedback and your business, and we look forward to serving you again in the future!
Please call or text me anytime: Shawn
832-797-8219
The hand rail was delivered in a timely…
The hand rail was delivered in a timely manner. I am looking forward to installation.
30 lipca 2026
Odpowiedź od Stair Warehouse
Thank you for your review, Dorthy! We're glad to hear your handrail was delivered promptly. We appreciate your business and look forward to seeing the completed project. If you need anything in the meantime, please don't hesitate to call or text 832-797-8219
~ Shawn Capell
I got what I ordered.
24 lipca 2026
Odpowiedź od Stair Warehouse
Thank you for your review, Gerald! We're glad you received exactly what you ordered. We appreciate your business and appreciate your feedback!
Please feel free to call or text me at 832-797-8219
~ Shawn
Company puts Customers first …
All iron balusters came damaged on first few orders. Chips all over each baluster because they were not wrapped properly in the shipping box. Shawn Capell reached out to me to make this right. They reshipped the original order with more Packaging to secure each baluster from moving around during shipment. We placed our final order with zero damage and a credit from the company for our first order. Pleasure doing business with a company that puts their customers first. You’ve earned these 5 Stars. Thank you for following through to make sure we received everything we needed.
16 lipca 2026
Odpowiedź od Stair Warehouse
Thank you for your review, Deb! We truly appreciate your business and look forward to seeing pictures of your project.
Please feel free to call me anytime at 832-797-8219.
Thanks again!
~ Shawn
Their delivery is a little delayed but…
Their delivery is a little delayed but the process of ordering and thw website is very easy to use and helpful
15 sierpnia 2025
Odpowiedź od Stair Warehouse
Thank you for your review! We're glad to hear you found our ordering process and website easy to use. Your feedback means a lot to us, and we truly appreciate your business.
Please call me anytime if you need anything 832-797-8219
~ Shawn
The alder handrails were perfect.
27 lipca 2026
Odpowiedź od Stair Warehouse
Thank you for your review, Kim!
We're thrilled to hear the Alder handrails were perfect for your project. We appreciate your business and are grateful you chose Stair Warehouse.
Please feel free to call me anytime!
~ Shawn 832-797-8219
Came as advertised!
Came as advertised!
Delivery driver very professional and put it right in the middle of my garage
11 lipca 2026
Odpowiedź od Stair Warehouse
Hey Scott:
Thank you for your great review! We're so glad everything arrived exactly as expected and that your delivery experience was a positive one. We'll be sure to pass your kind words along to the delivery team. We truly appreciate your business and hope to serve you again in the future!
Please feel free to call anytime: 832-797-8219
~ Shawn
They were kind enough to make change to…
They were kind enough to make change to my order. And everything arrived in perfect condition. Very happy with there product and customer service
Thank you
26 lipca 2026
Odpowiedź od Stair Warehouse
Thank you so much for your wonderful review! We're happy we could accommodate the change to your order and that everything arrived in perfect condition. It's great to hear you're pleased with both our products and our customer service. We truly appreciate your business and look forward to serving you again!
Please call anytime!
~ Shawn
832-797-8219
Needed this project to go perfectly, and it did.
We received what we expected to receive. Order was correct. Delivery was fast. But the quality was the stand-out feature. Just excellent.
Thank you for not making this order a hassle. I just needed this project to go perfectly, and it did.
21 lipca 2026
Odpowiedź od Stair Warehouse
Hey Albert:
Thank you so much for your thoughtful review! Your comments that your order was accurate, delivered quickly, and exceeded your expectations in quality means a great deal to us. We truly appreciate your business and look forward to helping you again in the future!
Please call me anytime: Shawn 832-797-8219
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.