Stair Warehouse had the product I needed in stock, they communicated very well during the order and shipping process, the product was received on time in a well protected package. I recommend this com... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
It was received in a timely manner and the order was correct. Unfortunately, I ordered the wrong “shoes” for the balusters. I purchased the correct “shoes” and called and was advised to return the wro... Zobacz więcej
Costumer service over the phone was great. I had a few questions that they had to research but quickly got back to me with the requested information. The product I order shipped quickly and was carefu... Zobacz więcej
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All iron balusters came damaged on first few orders. Chips all over each baluster because they were not wrapped properly in the shipping box. Shawn Capell reached out to me to make this right.... Zobacz więcej
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Informacje dotyczące firmy
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- Dekoracje i architektura wnętrz
Napisane przez firmę
Exceptional Quality! Your steps and railing system should fit the rest of your home aesthetically and safely. We provide the finest stair components to create a stunning, sturdy stair banister. These include Iron Balusters, Stainless Railing, Wood Handrail, Newel Posts, and Wood Balusters. Our wood stair parts are manufactured with the best furniture grade hardwoods using only the best construction methods available. Our stainless stair railing parts are made from 304 grade and 316-grade stainless steel that offers long-lasting finishes and adds extra strength and durability. Wide Variety: We offer an extensive selection of stair components. Most of our stair parts are manufactured right here in the USA. From Handrail, Newel Posts, Box Newel Posts, Iron Balusters/Spindles to Treads and Starter Steps, and more. We have a full line of Modern Stair Railing Parts made of Stainless Steel if you want a modern rail system inside or outside your home or business. We have a NEW Stainless Lighted LED Railing System. We have recently added a new line of Modern Horizontal Railing that goes best with our Contemporary Wood Newel and Modern Wood Handrail.
Satisfaction You Can Count On
We’re with you from start to finish
From selecting the right items to fit your home to making sure your order arrives and your project turns out the way you pictured it, our team is here to help you get results you’re proud of.
Dane kontaktowe
4714 FM 1488 RD, Suite 105, 77384, Conroe, Stany Zjednoczone
- 800-591-7224
- shawn@stairwarehouse.com
- stairwarehouse.com
Exceptional Quality Stair Parts
4,8
Doskonała
289 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Wonderful Customer Service
Wonderful customer service. My contractor was having trouble finding overlays for my steps within a reasonable price range. He called the Stairs Warehouse and they were able to accommodate our needs. The steps look beautiful and shipping happened in a timely manner.
5 czerwca 2026
Opinia niezależna
Odpowiedź od Stair Warehouse
Thank you so much for your wonderful review, Susan! We're thrilled to hear that we were able to help your contractor find the perfect stair overlays at a price that fit your budget. It means a lot to know you're happy with how your steps turned out and that your order arrived on time. We truly appreciate your kind words and your business.
Please feel free to call me anytime at 832-797-8219
~ Shawn
Odpowiedź od Stair Warehouse
Thank you for your kind review, Richard! We're so glad you had a great experience with our customer service. We truly appreciate your support and look forward to serving you again soon!
Please feel free to call or text anytime.
~ Shawn 832-797-8219
Odpowiedź od Stair Warehouse
Thank you for your review, Michael! We’re glad to hear your rail arrived quickly and was packaged securely. We appreciate your business and hope you enjoy your new railing!
~ Shawn
call or text anytime: 832-797-8219
Exactly what I needed shipped fast and…
Exactly what I needed shipped fast and order arrived safely and correct 👍🏻 couldn’t ask for more.
9 czerwca 2026
Odpowiedź od Stair Warehouse
Hey Melinda: Thank you so much for the great review! We’re glad your order arrived quickly, safely, and was exactly what you needed.
We truly appreciate your business and hope to help you again in the future!
Call or text anytime - Shawn 832-797-8219
Odpowiedź od Stair Warehouse
Hey Julie: Thank you for the wonderful review! We’re happy to hear you had a great experience with our customer service team. We appreciate your business and look forward to helping you again in the future!
Please feel free to call or text me anytime.
~ Shawn 832-797-8219
Product delivered quickly and packaged…
Product delivered quickly and packaged with care.
15 czerwca 2026
Odpowiedź od Stair Warehouse
Hey Richard: Thank you for the great review! We’re glad to hear your order arrived quickly and was packaged with the care you expected.
We truly appreciate your business and hope to serve you again soon!
~ Shawn
832-797-8219 "call or text anytime"
All of the ordered items arrived quick…
All of the ordered items arrived quick and packaged very well. Also, truly appreciate all of the tutorial videos you have on your website for reference, make installation much easier. Product looks modern and amazing.
14 czerwca 2026
Odpowiedź od Stair Warehouse
Thank you so much for the great review, Jeff! We’re glad your order arrived quickly and safely. We really appreciate you mentioning our tutorial videos — we put a lot of effort into making installation as easy as possible.
Thanks again, and please feel free to call anytime.
~ Shawn
832-797-8219
The website was great and so was the Customer Service
The website was great, and when I called to clarify a few things, the person on the other end was very knowledgeable and helpful.
4 maja 2026
Opinia niezależna
Odpowiedź od Stair Warehouse
Thank you for the wonderful 5-star review, Ed! We’re glad you found our website easy to use and that our team was able to answer your questions and help you through the process. We truly appreciate your business!
~ Shawn
Stair Warehouse
832-797-8219 "call or text anytime"
Wonderfully made
Wonderfully made! Exactly what we wanted for our project.
When it arrived with some damage they sent a replacement and it was perfect! Great company to work with!
27 maja 2026
Odpowiedź od Stair Warehouse
Thank you so much for the wonderful review, Matthew! We’re thrilled the product was exactly what you wanted for your project. We truly appreciate your business and kind words!
~ Shawn
Stair Warehouse
832-797-8219 - call or text anytime
Efficient and accurate
The entire transaction was easy and efficient. The order delivered as promised. Will do business again.
3 czerwca 2026
Odpowiedź od Stair Warehouse
Thank you so much for your kind review, Robert! We’re glad to hear your order arrived as promised and that the entire process was easy and efficient. We truly appreciate your business and look forward to working with you again in the future.
~ Shawn
Stair Warehouse
Please feel free to call or text: 832-797-8219
Odpowiedź od Stair Warehouse
Thank you so much for the great review! We’re happy to hear your order arrived quickly and that you’re pleased with the quality of our products. We truly appreciate your business and your support!
Please feel free to call me anytime.
~ Shawn
832-797-8219
Ordering was good and the delivery was…
Ordering was good and the delivery was fast and flawless. But the baluster I ordered are thinner than I thought they should be. Flimsy.
9 czerwca 2026
Odpowiedź od Stair Warehouse
Thank you for your review! We’re glad to hear ordering was easy and your delivery was fast and flawless.
Our balusters are manufactured to industry-standard specifications and are designed to be very strong and durable once properly installed.
We appreciate your feedback and your business!
Please call me anytime if I can help. Thanks again ~ Shawn 832-797-8219
Odpowiedź od Stair Warehouse
Thank you for the great review, Joey! We’re happy to hear you were pleased with the fast shipping and quality of the product. We appreciate your business!
Please feel free to call me anytime ~ Shawn 832-797-8219
Odpowiedź od Stair Warehouse
Thank you for the great review! We’re happy to hear you found our website easy to use and that your order arrived quickly. We appreciate your business and look forward to helping you again!
~ Shawn
832-797-8219
Good quality products
This was my second order from stair warehouse. The solid satin black iron balusters quality is excellent and pairs well with my staircase. No delay on shipment! Thanks
4 czerwca 2026
Odpowiedź od Stair Warehouse
Thank you so much for your continued business, Julio! We’re happy to hear you’re pleased with the quality of the satin black iron balusters and that they look great with your staircase. We truly appreciate you taking the time to share your experience and look forward to helping you again in the future. Please feel free to call me anytime at 832-797-8219.
Thanks,
Shawn
Odpowiedź od Stair Warehouse
Thank you for your feedback, Brendan! We’re glad that you are pleased with our availability and shipping. We appreciate your business and look forward to helping you again in the future. Please call if you need anything.
Thanks ~ Shawn
832-797-8219
Great quality and great customer…
Great quality and great customer service which is so rare these days! Will be a frequent customer!
2 czerwca 2026
Odpowiedź od Stair Warehouse
Thank you so much for the kind words, Michail! We truly appreciate your business and are happy to hear you were pleased with the quality and service. We look forward to helping you again in the future. If you ever need anything, please don’t hesitate to reach out to me directly at [832-797-8219].
Thanks ~ Shawn
Expectations …
All ordered components were received timely. Quality of received components matched or exceeded expectations. Would use again and will recommend to others.
22 maja 2026
Odpowiedź od Stair Warehouse
Thank you so much for the kind review, David!
I’m glad to hear that your order arrived on time and that the quality of the components exceeded your expectations. We truly appreciate your business and your willingness to recommend us to others.
Please don’t hesitate to reach out if you ever need anything in the future. I’d be happy to help.
Thanks again,
Shawn
832-797-8219
A wide selection and I found a match to…
A wide selection and I found a match to a rail I was replacing. Good customer support. Prompt shipping. The rail arrived in perfect condition.
23 maja 2026
Odpowiedź od Stair Warehouse
Thank you so much for the great review, Brian!
We’re happy to hear you were able to find the perfect match for your replacement rail and that everything arrived quickly and in excellent condition. Your feedback means a lot.
We truly appreciate your business and recommendation. Please let me know if we can help with anything in the future.
Thanks again,
Shawn
832-797-8219
GOOD WORK
Would give 6 stars if available. Product is well made and easy to work with. The staff is professional from the ordering and delivery process to the returns I had.
GOOD WORK
27 maja 2026
Odpowiedź od Stair Warehouse
Thank you so much for the amazing review, Fred! We truly appreciate the kind words and the “6-star” compliment!
We’re glad to hear you were happy with the quality of the product and that our team was able to make the entire process—from ordering and delivery to handling your returns—an easy experience.
We appreciate your business and look forward to helping you again in the future.
Thanks again!
~ Shawn
direct: 832-797-8219
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.