Sparetoolparts Recenzje 

Very easy transaction, very knowledgeable, literally sorted in 5 minutes

I ordered a new guard for an electric grass strimmer. It took 8 weeks to arrive even though I wasnt told when ordering that they didnt have it in stock. When it eventually arrived it didnt fit it was out of shape. I asked for my money back. They suggested I melt the plastic and force it into shape myself. I have never heard of anything so rediculous in all my life. I am still waiting for my money back, I wouldnt order anything from them if I was you.

Amazing service, very knowledgeable. Thank you again for helping!

Very helpful representative (James) he gave straightforward and honest advice on parts I required for a repair to an old Dremmel I own. He also gave options on new machines immediately sending details of two machines as options to buy. I opted for spare parts on my old machine at this time, but he has secured a purchase for the company when mine finally fails.

ordered the below and only got 1 screw even though their website says 10PK (to which they have taken off but have copied text before they did)
Why would i pay nearly £10 for 1 screw with delivery!! I was told the 10PK doesnt mean 10 pack?!?

PLEASE CHECK WHAT YOU ORDER FROM THEM!!!

Makita 911113-1 Pan Head
Screw M10

₩£5.75
Excl. VAT: £3.99
Incl. VAT: £4.79

SKU#: DUH523-911113-1-30

Qty

1

Add to Basket

Makita DUH523 *PAN HEAD SCREW M4X10 10PK 911113-1
Spare Part. Fix Your Makita Hedgetrimmer Today, All Spares
are Ready For Quick Cheap Dellvery Our Spares are Genulne
Makita Parts and Come with a Full Makita Guarantec.

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Very friendly and very helpful would definitely recommend them

James was extremely helpful,prompt
and professional in my dealings with him,
Many thanks.

Horrible. Worse online customer service ever!! My parts were on backorder for 3 months When they finally came in stock they took another 2 months to ship out. Communication is horrible. They dont ever reply or seem to even bother reading the emails. When they finally reply its always one excuse after another. Upon the time of writing this review I still have yet to receive my items and I have requested for a full refund. If you are looking for parts for your power tool please let this place be you LAST option.

I managed to speak with customer service assistant who was brilliant and found the correct part I was looking for and all went rather well and hassle free. Just waiting for my part to arrive as purchased. Great doing business and will most certainly return again!A***

Excellent service and friendly staff . I was able to get exactly what I wanted after trying several other sellers because I was able to speak to them .

The assistant was very helpful.
Also he was very knowledgeable about the products and the part I required. Will use again definitely.

Been waiting for Order #1000070802
Since 06/04/2022. It will be 4 years in April 2026.
I’m beginning to wonder if this is a scam Company.
They answer my Email every year and say they’re still waiting for my part to arrive.

James Duffin
What a great guy, very knowledgable and polite, James helped me identify the correct parts for my broken hedge trimmers.

I tried elsewhere with no success to get a replacement part for my, now obsolete Ryobi sander. It was only when I contacted STP that I was able to get what I needed.
Terrific service and delivered in just over a week

Great to talk to James who was really helpful and able to diagnose the problem with my drill, over three separate calls, and refer to the technical expert where required.

I was directed to this company while searching for a replacement part for Ryobi hoover, it has been over 3 weeks and I just keep getting emails saying waiting for stock, I have requested a refund twice, the first time I had a reply explaining there is a shortage of stock that should be in soon, I have still not had my order and have again requested a refund but now I am being ignored. Looks like I will be contacting my bank with my suspensions and hopefully get my money back.Very disappointing.

Found James very helpful and knowledgeable will order from STP again.
Would appreciate any discount codes-Pat

Quick and easy, found the parts i needed and sent out the same day.

very good customer service and informed on industy equipment

No good turn goes unpunished. I wanted a replacement blade for my Bosch hedge trimmer. I found the item required on the Bosch website and got a price and delivery price. I then looked around and found Sparetoolparts who were only a couple of pounds dearer but seemed to be a startup in N Ireland. Phoned them to make sure they were genuine and advised the item was not in stock but would be available in 5 to 10 working days. Not in any great hurry I place the order with the shipping cost pretty much the same as Bosch at about £5. I received regular emails telling me the order was on its way until the email that said the blade had arrived with them and they wanted an extra £8.99 in postage. Initially I requested a full refund but was persuaded to part with an extra £5 as I didn’t like the idea of them being stuck with the blade and not being able to return it to Bosch. I then waited over a week for Parcel Force to deliver it. Apparently, there is something in their T&Cs about this, but I didn’t see it and couldn’t be bothered to look. All I can say is if you are going to deal with them read the T&Cs carefully. Obviously, I am unlikely to be putting any other business their way.