Poppy handled our booking speedily and efficiently, having answered the phone straight away! We have booked many cruises through Sovereign, and always found your service extremely helpful.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Sovereign Cruise Club is our first choice for our bookings. Calls are answered quickly by knowledgeable, efficient and friendly staff. Once the booking has been completed, within a few days the promis... Zobacz więcej
Reakcja na opinię
Booked our Cunard cruise with a really helpful and thoughtful guy on the Thursday.On the weekend had an I.T.query about entering information on the Cunard website.Rang Sovereign and asked a very thou... Zobacz więcej
Reakcja na opinię
I find Sovereign to be an incredibly helpful and courteous company to book my cruises through. They have many shipping lines to offer, something for everyone. I would highly recommend this company,... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Agencja podróży
- również w kategorii:
- Biuro organizujące wycieczki statkiem
- Przewozy statkiem
Napisane przez firmę
The Sovereign Cruise Club is the UK's largest luxury cruise agent. We answer 95% of all calls within three rings with no automated call answering. We promise the finest service, renowned expertise & the guaranteed best prices. Fully ABTA/ATOL protected.
Dane kontaktowe
14 Diddenham Court, Grazeley, RG7 1JQ, Reading, Zjednoczone Królestwo
- 03331 224466
- info@sovereigncruise.co.uk
- sovereigncruise.co.uk
4,9
Doskonała
977 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od The Sovereign Cruise Club
Dear James Dickinson,
Thank you so much for your recent 5-star review.
We are delighted to hear that you received friendly and efficient service from our team.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Odpowiedź od The Sovereign Cruise Club
Dear Nina Kleiner,
Thank you so much for your recent 5-star review.
We are thrilled to hear that you found our team friendly and that we were able to provide all the information you needed.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Our contact was efficiently dealt with…
Our contact was efficiently dealt with and our questions answered
1 października 2026
Odpowiedź od The Sovereign Cruise Club
Dear Robert Law,
Thank you so much for your recent 5-star review.
We are thrilled to hear that your enquiry was handled efficiently and that all your questions were answered.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Everything when very smoothly on…
Everything when very smoothly on booking the holiday with Joe, he listen to what we wanted and gave advice.
It was so easy we would use this company again .
24 września 2026
Odpowiedź od The Sovereign Cruise Club
Dear B Kinton,
Thank you so much for your recent 5-star review.
We are pleased to hear that Joe made the booking process smooth and straightforward, taking the time to listen to your requirements and offer helpful advice.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
The courtesy and assistance given by…
The courtesy and assistance given by staff, in the last case Poppy Jones. All our queries were dealt with with ease and to our complete satisfactory
30 września 2026
Odpowiedź od The Sovereign Cruise Club
Dear Mr Daniel B Scott,
Thank you so much for your recent 5-star review.
We are delighted to hear that Poppy provided such courteous and helpful service. It is great to know that all your queries were handled with ease and to your complete satisfaction.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
I find Sovereign to be an incredibly…
I find Sovereign to be an incredibly helpful and courteous company to book my cruises through.
They have many shipping lines to offer, something for everyone.
I would highly recommend this company, and look forward to using their services for many years to come.
28 września 2026
Odpowiedź od The Sovereign Cruise Club
Dear Penny W,
Thank you so much for your recent 5-star review.
We are pleased to hear that you have found our team helpful and courteous and that our wide range of cruise lines helps us offer something for everyone.
Your recommendation means a great deal to us and we look forward to helping assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Helpful and knowledgeable staff
22 września 2026
Odpowiedź od The Sovereign Cruise Club
Dear Customer,
Thank you so much for your recent 5-star review.
We are pleased to hear that you found our team helpful and knowledgeable.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Good service throughout
22 września 2026
Odpowiedź od The Sovereign Cruise Club
Dear M T & A B Sherling,
Thank you so much for your recent 5-star review.
We are delighted to hear that you received excellent service throughout your booking experience.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Could not have been more helpful a…
Could not have been more helpful a great service in every way nothing was a problem to them thank you
22 września 2026
Odpowiedź od The Sovereign Cruise Club
Dear Keith Shillaw,
Thank you so much for your recent 5-star review.
We are delighted to hear that you found our team so helpful and that every aspect of the service met your expectations.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Odpowiedź od The Sovereign Cruise Club
Dear Customer,
Thank you so much for your recent 5-star review.
We are thrilled to hear that Joe was so helpful and that your booking process went smoothly from start to finish.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
The Sovereign cruise club really does ‘care’!
Booked our Cunard cruise with a really helpful and thoughtful guy on the Thursday.On the weekend had an I.T.query about entering information on the Cunard website.Rang Sovereign and asked a very thoughtful young lady if I could speak to Joe.She explained that he was with another client but would pass on my message.Fifteen minutes later Joe rang and with great patience sorted my problem out.
The Sovereign cruise club really does ‘care’!
28 września 2026
Odpowiedź od The Sovereign Cruise Club
Dear Mr. C. Van Schagen,
Thank you so much for your recent 5-star review.
We are pleased to hear about the excellent service you received from both Joe and our team. It is great to know that Joe was able to quickly resolve your query.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
Very clear instructions and extremely…
Very clear instructions and extremely helpful in UK
28 września 2026
Odpowiedź od The Sovereign Cruise Club
Dear Molly Hoyle,
Thank you so much for your recent 5-star review.
We are thrilled to hear that you found our team to be clear and helpful.
We look forward to assisting you again soon.
Kind regards,
The Sovereign Cruise Club
excellent professional organizations…
excellent professional organizations that had fantastic service andd staff
25 września 2026
Odpowiedź od The Sovereign Cruise Club
Dear Des Folliard,
Thank you so much for your fantastic review.
We’re so pleased to hear that you were happy with the professionalism of our team and the service you received. Delivering an excellent experience is always our priority, and your lovely feedback is greatly appreciated by everyone here.
We really appreciate your feedback and look forward to assisting you again in the future.
Kind regards,
The Sovereign Cruise Club
Very helpful informative staff
18 września 2026
Odpowiedź od The Sovereign Cruise Club
Dear Cindy,
Thank you for your 5-star review.
We’re delighted to hear that you found our staff so helpful and informative. Providing friendly, knowledgeable service is something we take great pride in, so it’s wonderful to know you had such a positive experience.
Thank you for choosing us, and we look forward to assisting you with your future cruise reservations.
Kind regards,
The Sovereign Cruise Club
Very efficient and an excellent price.
25 września 2026
Odpowiedź od The Sovereign Cruise Club
Dear Stephen Benjamin Dugdale,
Thank you for your lovely review.
We’re delighted to hear that you found our service efficient and that you were happy with the price. We always aim to provide excellent value alongside a friendly and professional service.
We really appreciate you taking the time to share your feedback and look forward to helping you again in the future.
Kind regards,
The Sovereign Cruise Club
Odpowiedź od The Sovereign Cruise Club
Dear Mr Armstrong,
Thank you for your recent 5-star review.
We’re delighted to hear that you found our team so helpful and knowledgeable. Providing expert and friendly service is something we take great pride in, so it’s wonderful to know you had a positive experience.
We really appreciate you taking the time to leave a review and look forward to helping with your future cruise reservations.
Kind regards,
The Sovereign Cruise Club
Odpowiedź od The Sovereign Cruise Club
Dear Peter Marshall,
Thank you so much for your 5-star review.
We’re delighted to hear that you consistently receive great service from our team. It’s wonderful to know that our staff have always been kind and polite, as providing a warm and friendly experience is very important to us.
We truly appreciate your continued support and look forward to helping you again in the future.
Kind regards,
The Sovereign Cruise Club
First-class service and Help in dealing…
First-class service and Help in dealing with us.
22 września 2026
Odpowiedź od The Sovereign Cruise Club
Dear Rose-Marie Bishop,
Thank you for your 5-star review.
We’re delighted to hear that you received first-class service and helpful support from our team. Providing a friendly and helpful experience is very important to us, so it’s wonderful to know we were able to assist you.
We really appreciate you taking the time to leave a review and look forward to helping you again in the future.
Kind regards,
The Sovereign Cruise Club
Odpowiedź od The Sovereign Cruise Club
Dear Max Phesse,
Thank you for your lovely feedback.
We’re delighted to hear that Elizabeth was knowledgeable, helpful and patient throughout your experience. We’ll be sure to pass your kind comments on to her, as we know she’ll really appreciate them.
Thank you for choosing us and we hope to help you again with your future cruise plans!
Kind regards,
The Sovereign Cruise Club
Super service!
From my initial conversation to booking the cruise everything was just fantastic! ( plain sailing if you pardon the pun!)
Rebecca was extremely knowledgeable and polite and was very professional at her job. Nothing was any trouble for her and she was back in touch with clarification of our needs and requirements. I would most certainly use this Company again.
24 września 2026
Odpowiedź od The Sovereign Cruise Club
Dear Sharon,
Thank you so much for your fantastic review and we certainly appreciate the “plain sailing” pun!
We’re delighted to hear that your experience, from the initial conversation through to booking your cruise, was so positive. It’s wonderful to know that Rebecca was knowledgeable, professional, polite and took the time to make sure all your needs and requirements were fully understood.
We’ll be sure to share your lovely feedback with Rebecca. Thank you for choosing The Sovereign Cruise Club, and we’re thrilled to hear that you would use us again.
Kind regards,
The Sovereign Cruise Club
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.