Southampton Cruise Parking Services Recenzje 

782
Wynik TrustScore: 4.5 na 5

4,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Easy to book, and follow up questions were answered swiftly. Once there, friendly staff welcomed us then removed our luggage from my car and onto shuttle bus, where we were taken to cruise terminal. W... Zobacz więcej

Oceniono na 5 z 5

A good experience. It all went rather smoothly. Would suggest some sort of identification or flag on your van for the return trip as it got quite chaotic at the cruise terminal and it was difficult... Zobacz więcej

Oceniono na 5 z 5

We arrived on a Sunday morning and everything was explained to me, the luggage was put in the transport and we were taken to the port and dropped off. On the way back into the port the ship docked at... Zobacz więcej

Oceniono na 5 z 5

They made it so easy for us taking our suitcases from the car putting them straight into the mini bus. I text when we arrived in Southampton and they were there within 12 minutes. We wll definitely... Zobacz więcej

Informacje dotyczące firmy

  1. Parking park & ride
  2. Transfer lotniskowy
  3. Parking
  4. Usługa parkowania samochodów

Napisane przez firmę

Southampton Cruise Parking Services (SCPS Indoor & Secure) provide the ultimate cost-effective cruise parking facility located at Southampton port next to Dock 20. We offer a swift park-and-ride experience with a complimentary shuttle transfer that takes you to all cruise port terminals within around 5 minutes traveling time. Our facility stands out from other cruise parking providers as we provide exclusive ‘indoor and secure’ parking, providing a safer alternative as your vehicle is placed within our securely locked compound with the added bonus of your car being returned nice and clean without any seagull residue. We provide you with peace of mind by logging mileage and taking photographic evidence of your vehicle upon arrival to ensure it returned to you in the same condition you left it. We guarantee that your car remains within our premises and have comprehensive car insurance to cover any unlikely event that your car could get damaged whilst we are manoeuvring it on-site. Book with us today, letting us keep your car safe whilst you cruise away.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

782 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 50% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(782)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 208

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

First time I’ve used this parking and…

First time I’ve used this parking and was very impressed, well organised, very quick dropping us to the ship and also on collecting us, car was out all ready to go can’t fault it 10/10

12 kwietnia 2026
Logo Southampton Cruise Parking Services

Odpowiedź od Southampton Cruise Parking Services

Thank you for your great review!

We’re really pleased to hear that your first experience with us was such a positive one. It’s great to know everything ran smoothly, from a quick drop-off to having your car ready and waiting on your return.

Your 10/10 means a lot to the team — we look forward to welcoming you again on your next cruise.

— Southampton Cruise Parking Services 🚢

Oceniono na 5 z 5

Cruise Parking Southampton

We started our cruise holiday by using Cruise Parking Southampton.

Directions were clear and we found the location easily. We metJag who arranged for our free transportation to our ship and reassured us that although our car was a Toyota Hybrid if we texted or called upon our return they would not only collect us from the ship but make sure our car was charged. It was very reassuring as Hybrids are notorious for running flat after 2 weeks.

The OUTSTANDING service was upon our unexpected delay in returning to Southampton.

My husband fractured his hip and we were offloaded in the Azores. I called Jag at Cruise Parking Southampton and informed him of our possible delay. I also asked his advice on having our car returned to Lancashire as our Travel Insurance would be flying us directly home.

I arranged for Compassionate return of our car through the AA but Jag at CPS was awoken several times in the middle of the night by the possibility that they were collecting our car. Jag then filmed the process and made sure I was aware of exactly what was happening.

The relief this gave me and the kindness of Jag at CPS was above and beyond what I could have expected and I am exceedingly grateful.

Ann Wilkins

31 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Very good and fast service

Very good and fast service. Nothing to waste time. I reckon for other passengers choose this place.

17 października 2025
Logo Southampton Cruise Parking Services

Odpowiedź od Southampton Cruise Parking Services

Thank you for your great review!
We’re really pleased to hear you found the service fast and efficient — that’s exactly what we aim for. Your recommendation means a lot to us.
We look forward to looking after you again on your next trip.
— Southampton Cruise Parking Services 🚢

Oceniono na 5 z 5

From start to finish they provided an…

From start to finish they provided an excellent personal service. The instructions were very clear on whereto go and what to do. A professional and friendly service was provided with no waiting around, and help was given with luggage. I would confidently book with them again and can recommend using Southampton Cruise Parking.

19 marca 2026
Opinia niezależna
Logo Southampton Cruise Parking Services

Odpowiedź od Southampton Cruise Parking Services

hank you for your fantastic review — we really appreciate your kind words.
We’re delighted to hear that everything ran smoothly from start to finish and that you found our instructions clear and easy to follow. It’s great to know our team provided a friendly, efficient service and were on hand to help with your luggage.
Your recommendation means a lot to us, and we look forward to welcoming you again on your next cruise.
— Southampton Cruise Parking Services 🚢

Oceniono na 5 z 5

Great service

I booked online and had a small issue with the website and I rang and they were very helpful and got me all booked in. Getting there was easy and the handover was swift. We were dropped to the boat and all very simple. Collecting went smoothly and car was ready for me to leave. Would certainly use again

23 marca 2026
Opinia niezależna
Logo Southampton Cruise Parking Services

Odpowiedź od Southampton Cruise Parking Services

Thank you for your great review!

We’re really pleased to hear our team could quickly help resolve your booking issue and get everything sorted for you. It’s great to know the whole process was smooth and straightforward, from arrival and drop-off to collection with your car ready to go.

We appreciate your kind words and look forward to welcoming you again on your next trip.

— Southampton Cruise Parking Services 🚢

Oceniono na 5 z 5

A wonderful experience

From the initial booking process to the car pick up, the service and attention from Southampton Cruise Parking Services was perfect. After booking, I changed my car so rang to advise of the change. No automated answer machine, an actual person to speak to who was helpful and efficient. We booked two cars, arrived together, were taken with our luggage to the terminal by the lovely John and collected on our return by him too within just 10 minutes of texting. The instructions were simple to follow and John was super helpful. We travelled with elderly parents so it was refreshing to have such kindness. This company will now be my go to for any Southampton departures, it’s great to receive such good customer service and it is appreciated. Thank you.

31 marca 2026
Opinia niezależna
Logo Southampton Cruise Parking Services

Odpowiedź od Southampton Cruise Parking Services

Thank you for your wonderful review — we truly appreciate you taking the time to share your experience.

We’re delighted to hear everything went smoothly from booking through to collection, and that our team were able to assist quickly with your vehicle change. It’s especially great to know John made such a positive impression — we’ll be sure to pass on your kind words to him.

We always aim to provide a friendly, personal service, so it’s lovely to hear this made a difference, particularly when travelling with elderly family members.

Thank you again for your recommendation — we look forward to welcoming you back for your future Southampton departures.

— Southampton Cruise Parking Services 🚢

Oceniono na 5 z 5

Great company

Great company. I'm glad I chose them for car parking at Southampton. Easy to find without driving through the local traffic and busy port parking. Booking in easy. Great and friendly communication.
Shuttle service spot on, and drivers friendly and knowledgeable. Will definitely use again.

23 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Excellent experience with the team from…

Excellent experience with the team from the intuitive booking process through to car drop, timely transfers and excellent communication.
Book with confidence.
Our “go to” company henceforth for Southampton cruise terminal departure.

14 marca 2026
Opinia niezależna
Oceniono na 5 z 5

First class

We parked with Southampton cruise parking for the first time between February 28th - March 14th, the service we received was first rate, travelling to and from the port was quick and effortless and the staff were very friendly. We will definitely use them again.

14 marca 2026
Opinia niezależna
Oceniono na 1 z 5

This company is awful.

This company never confirmed my booking. I asked 4 times then they sent me a postcode ?????
I asked to cancel and they said I could not have a refund because it was more than 14 days since I booked. Well yes it was - I’d been waiting for a confirmation I never got. Emails and phone calls were not answered then eventually they were very rude.
Do not book with these people they are awful.

23 lutego 2026
Opinia niezależna
Logo Southampton Cruise Parking Services

Odpowiedź od Southampton Cruise Parking Services

Hi Katie,

Thank you for taking the time to leave a review.

We are concerned by your comments, as they do not reflect our booking or cancellation process at Southampton Cruise Parking Services Ltd.

Firstly, we believe you may be referring to a different company, as there are several businesses operating with similar names. We have no record matching the details described. We have requested further information privately so we can investigate properly.

For clarity:

• All booking confirmations are sent automatically at the time of booking to the email address provided.
• In cases where a customer cannot see their confirmation, it is usually located in the junk/spam folder.
• Our full address and postcode are clearly displayed on our website along on our confirmation letters
• we answer all our phone calls, its diverts and even answer out of hours in the evening . if we miss a call we always call bac.

Regarding cancellations, our policy is clearly stated in our Terms & Conditions:

Cancellations made more than 14 days before the scheduled travel date receive a full cash refund, less a £20 administration fee.

Cancellations made within 14 days of travel (but more than 48 hours before) receive a 50% refund issued as a voucher.

Cancellations within 48 hours of travel are non-refundable.

If a booking was made more than 14 days ago and travel is still more than 14 days away, a refund (minus the £20 admin fee) would absolutely apply.

We pride ourselves on professional customer service and clear communication, which is why we are keen to clarify this matter.

Katie, please contact us directly at:
support@southamptoncruiseparkingservices.co.uk

or call 023 8212 7049

We will gladly investigate and resolve this if the booking relates to us but we honestly believe its not us.

Oceniono na 5 z 5

Process was as advertised

Process was as advertised. Friendly greeting on arrival. Mini bus driver very informative. Collection process was seamless and quick. Car had been kept undercover and was ready to go.
Would recommend

14 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Online booking

Online booking is really straightforward. Easy to follow instructions for parking, transfer etc and a good price.

23 stycznia 2026
Oceniono na 5 z 5

Safe and efficient parking for cruisers

We were welcomed at the reception, and the car was checked before we were delivered to the cruise terminal without fuss. On our return 5 weeks later, we were collected from the terminal and taken to our car, which started without a hitch (it helps that the cars are kept under cover), and were quickly on our way home. We'd be very happy to use this company again.

8 stycznia 2026

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej