Communication and follow up calls really good, had an issue with delivery company taking longer than usual but the guys from sofa company sorted it out really quickly. Sofa for the money is really goo... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Good communication about the delivery timing and the team appeared exactly on time. Very professional crew who unpackaged everything and assembled the sofa without any issues. Left everything e... Zobacz więcej
I was really pleased with the3 piece Berkeley suite in crème.The colour was lovely, my only criticism would be the backs of the single seater was very upright compared with my old suite,but is probabl... Zobacz więcej
I have recently taken delivery of a two seater DeVere sofa brought to my house and assembled by the 'white glove' team. All done on time, fuss-free and as promised. It's an excellent sofa and I've bee... Zobacz więcej
Informacje dotyczące firmy
- Sklep meblowy
- również w kategorii:
- Sklep z meblami do salonu
Informacje przekazane przez różne źródła zewnętrzne
At The Sofa Company we believe in offering quality sofas at the best prices. Our range of leather sofas, fabric sofas, recliners and tub chairs is second to none, and many of our ranges also include corner sofas and sofabeds. We are also committed to giving you all the information you need to make an informed purchase. Over the last few years there has been a great increase in the use of different types of leather, and not all retailers are completely up front about what you are getting. Every product in our store has a detailed description, and we provide a leather guide so you can see at a glance what materials are used. Please also read our comprehensive leather guide for a more in-depth description. And finally our customer service team is second to none and will bend over backwards to help make your order smooth and simple. If you have any questions at all, please give us a call.
Free Delivery on All Products
We specialize in FAST & FREE delivery. We offer FREE next day delivery or a FREE white glove 2 man delivery service.
Dane kontaktowe
The Sofa Company, 278 - 282 Torquay Road, TQ3 2EU, Paignton, Zjednoczone Królestwo
- 01803 500810
- sales@sofa-company.co.uk
- sofa-company.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent customer service@ received a…
Excellent customer service@ received a phone call within minutes of placing the order to check delivery arrangements. Also was kept up to date with the delivery. Couldn't ask for more. The chair is fantastic, just what we wanted.
Constant contact from customer services…
Constant contact from customer services informing me of each stage of delivery and checking all was ok.
Friendly delivery staff who set up sofa for me.
Sofa so comfortable. Although a deeper shade of cream than pictured on website it's good quality.
The Sofa Company has been excellent in all aspects
A very satisfied customer and pleased for the great service.dvid my purchase of a settee on line…
I did my purchase of a settee on line and a few minutes after a lady rang me up verified that I was
the person who ordered it she was very efficient
and polite asked a few questions told me what
would happen and who would deliver it.
I would recommend this company to anyone for
there helpful staff and service they provide.
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
I searched for a cream leather sofabed…
I searched for a cream leather sofabed on Google and lots of options came up, including your sofa which looked just like the others which popped up. Unfortunately, yours was not a sofabed!! The delivery guys tried to make out that they could not get the sofa into my lounge but I insisted that they could. The packaging was all broken up and left in my hallway. There is no way that I could re-package the item to return it so I am stuck with a sofa to sleep on rather than a sofabed. This is false advertising. Your sofa should not have appeared amongst cream leather sofabeds. I feel misled/duped. It was clearly cheaper ( by almost £200). I thought I was comparing like for like. I will have to start sleeping on it this week. No other option as I cannot return nor afford to replace. Disappointed.

Odpowiedź od The Sofa Company
It was painless efficient and…
It was painless efficient and everything was done on time
From looking on internet for a couch…
From looking on internet for a couch for my conservatory to the delivery within the time stated everything was spot on good communication excellent product quick easy delivery to room of choice perfect would definitely use sofa company again
Really nice sofa looks good in the…
Really nice sofa looks good in the house will use sofa company again grate customers service
Very good serviceo
Very good service. The delivery men were very helpful and kept in touch the day of delivery. The couch is very comfortable and relaxing. Thank you.
Sofa and chair looking and working…
Sofa and chair looking and working great, delivery was also great, five star company.
To low for elderly I have had to put…
To low for elderly I have had to put blocks of wood under the 5 feet and it doesn’t look good I unpacked and assembled the chairs and realised that they were to low. It’s too late now to send them back. The swivel pin on the chairs are going to ware.out they should have had a bearing raise built in the chair base. I am only telling you the truth.

Odpowiedź od The Sofa Company
3 seater Belmont sofa bed
I had a sofa delivered this morning from a third party. The sofa turned up damaged which I'm sure you can imagine I wasn't best pleased with. I phoned the Sofa Company straight away, they gave me a few options to resolve this. One being having some money back, another to have it replaced or a third party coming out to repair it which I opted for. They said if the waiting time was to long or I wasn't satisfied with the repair they would still replace it for me. I was very impressed how quickly this was resolved for me and especially the girl who I spoke to Francesca. She was very friendly and helpful. I would recommend the Sofa Company.
The company and its people performed…
The company and its people performed well.
We will not purchase these items again as our requirements are some what different to those offered.
Lovely comfy sofa
Lovely comfy sofa, bought online. Delivery was quick compared to other companies. Only thing is that the colour is darker than expected, thought it would be chocolate brown. Nevertheless, pleased with my purchase.
Bargain buy very friendly staff great…
Bargain buy very friendly staff great delivery service
Excellent customer service
Although settee was too big in packaging so could not be delivered company were very helpful and issued refund very quickly x customer service were faultless and in today's climate that makes them a company well worth a go
Great service throughout
Great service throughout, from availability of free material samples, flexibility of free delivery and quality of product.
Excellent company, quality goods at reasonable prices.
Excellent company, they sell quality goods at reasonable prices. When I was putting my Swivel chair together the instructions were missing so I contacted them and they emailed me back within minutes with the instructions. There were some issues with the accompanying footstool but they bent over backwards to help and the matter was swiftly resolved. The customer service team was very helpful and professional. I recommend the company and will buy from them again. Thank you Natalie.
Very Good
Very helpful, efficient and prompt service. Great communication. Excellent quality sofas. Delivery as advised with updates prior to and on the day of delivery
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







