The Sofa Company Recenzje 

2587
•
Wynik TrustScore: 4.5 na 5

4,6

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Communication and follow up calls really good, had an issue with delivery company taking longer than usual but the guys from sofa company sorted it out really quickly. Sofa for the money is really goo... Zobacz więcej

Oceniono na 5 z 5

Good communication about the delivery timing and the team appeared exactly on time. Very professional crew who unpackaged everything and assembled the sofa without any issues. Left everything e... Zobacz więcej

Oceniono na 5 z 5

I was really pleased with the3 piece Berkeley suite in crème.The colour was lovely, my only criticism would be the backs of the single seater was very upright compared with my old suite,but is probabl... Zobacz więcej

Oceniono na 5 z 5

I have recently taken delivery of a two seater DeVere sofa brought to my house and assembled by the 'white glove' team. All done on time, fuss-free and as promised. It's an excellent sofa and I've bee... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep meblowy
  2. również w kategorii:
  3. Sklep z meblami do salonu

Informacje przekazane przez różne źródła zewnętrzne

At The Sofa Company we believe in offering quality sofas at the best prices. Our range of leather sofas, fabric sofas, recliners and tub chairs is second to none, and many of our ranges also include corner sofas and sofabeds. We are also committed to giving you all the information you need to make an informed purchase. Over the last few years there has been a great increase in the use of different types of leather, and not all retailers are completely up front about what you are getting. Every product in our store has a detailed description, and we provide a leather guide so you can see at a glance what materials are used. Please also read our comprehensive leather guide for a more in-depth description. And finally our customer service team is second to none and will bend over backwards to help make your order smooth and simple. If you have any questions at all, please give us a call.

Free Delivery on All Products

We specialize in FAST & FREE delivery. We offer FREE next day delivery or a FREE white glove 2 man delivery service.

Everybody hates waiting for things. That's why at the Sofa Company we make sure our products are in stock and available to be delivered next day.

Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(2587)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 107

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Oceniono na 5 z 5

Excellent customer service@ received a…

Excellent customer service@ received a phone call within minutes of placing the order to check delivery arrangements. Also was kept up to date with the delivery. Couldn't ask for more. The chair is fantastic, just what we wanted.

15 czerwca 2026
Oceniono na 5 z 5

Constant contact from customer services…

Constant contact from customer services informing me of each stage of delivery and checking all was ok.
Friendly delivery staff who set up sofa for me.
Sofa so comfortable. Although a deeper shade of cream than pictured on website it's good quality.
The Sofa Company has been excellent in all aspects

15 czerwca 2026
Oceniono na 1 z 5

I searched for a cream leather sofabed…

I searched for a cream leather sofabed on Google and lots of options came up, including your sofa which looked just like the others which popped up. Unfortunately, yours was not a sofabed!! The delivery guys tried to make out that they could not get the sofa into my lounge but I insisted that they could. The packaging was all broken up and left in my hallway. There is no way that I could re-package the item to return it so I am stuck with a sofa to sleep on rather than a sofabed. This is false advertising. Your sofa should not have appeared amongst cream leather sofabeds. I feel misled/duped. It was clearly cheaper ( by almost £200). I thought I was comparing like for like. I will have to start sleeping on it this week. No other option as I cannot return nor afford to replace. Disappointed.

7 czerwca 2026
Logo The Sofa Company

Odpowiedź od The Sofa Company

Dear Shirley,

Thanks for taking the time to write a review, I am sorry you feel mislead by our advert and that you ordered the wrong item but i think its important to clarify some points.

You ordered a 3 seat Belmont Sofa this is a completely different advert and price to the 3 seat Belmont Sofabed , You were called on the 25th May and we confirmed again you had ordered a 3 Seat Belmont Sofa , This was followed up with three emails all confirming a Belmont3 Seat Sofa.

You haven't called us at any point to advise you had received or ordered the wrong thing so to leave us a one star review for your mistake feels incredibly unfair.

In regards the packaging, again this was explained over the phone that the two man delivery team leave packaging with you incase you wish to return the goods and it would not them affect your right to return.

Feel free to call me to discuss this further on 01803 500810.

Many Thanks
Lee Burridge
Customer Service Manager
Sofa Company

Oceniono na 5 z 5

From looking on internet for a couch…

From looking on internet for a couch for my conservatory to the delivery within the time stated everything was spot on good communication excellent product quick easy delivery to room of choice perfect would definitely use sofa company again

28 maja 2026
Oceniono na 5 z 5

Very good serviceo

Very good service. The delivery men were very helpful and kept in touch the day of delivery. The couch is very comfortable and relaxing. Thank you.

18 maja 2026
Oceniono na 3 z 5

To low for elderly I have had to put…

To low for elderly I have had to put blocks of wood under the 5 feet and it doesn’t look good I unpacked and assembled the chairs and realised that they were to low. It’s too late now to send them back. The swivel pin on the chairs are going to ware.out they should have had a bearing raise built in the chair base. I am only telling you the truth.

4 maja 2026
Logo The Sofa Company

Odpowiedź od The Sofa Company

Dear William,

We appreciate you sharing your experience. We're sorry the chair height is unsuitable and that the swivel design may not meet your expectations.

We do clearly advertise measurements for all of our product's on the adverts on our website and we are also here to help over the phone before you buy.

Your feedback regarding the design and suitability for elderly users is valuable, and we'll share it with our product development team for future improvements.

Many Thanks
Lee Burridge
Customer Service Manager
Sofa Company
01803 500810

Oceniono na 5 z 5

3 seater Belmont sofa bed

I had a sofa delivered this morning from a third party. The sofa turned up damaged which I'm sure you can imagine I wasn't best pleased with. I phoned the Sofa Company straight away, they gave me a few options to resolve this. One being having some money back, another to have it replaced or a third party coming out to repair it which I opted for. They said if the waiting time was to long or I wasn't satisfied with the repair they would still replace it for me. I was very impressed how quickly this was resolved for me and especially the girl who I spoke to Francesca. She was very friendly and helpful. I would recommend the Sofa Company.

29 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Lovely comfy sofa

Lovely comfy sofa, bought online. Delivery was quick compared to other companies. Only thing is that the colour is darker than expected, thought it would be chocolate brown. Nevertheless, pleased with my purchase.

20 kwietnia 2026
Oceniono na 5 z 5

Excellent customer service

Although settee was too big in packaging so could not be delivered company were very helpful and issued refund very quickly x customer service were faultless and in today's climate that makes them a company well worth a go

20 kwietnia 2026
Oceniono na 5 z 5

Excellent company, quality goods at reasonable prices.

Excellent company, they sell quality goods at reasonable prices. When I was putting my Swivel chair together the instructions were missing so I contacted them and they emailed me back within minutes with the instructions. There were some issues with the accompanying footstool but they bent over backwards to help and the matter was swiftly resolved. The customer service team was very helpful and professional. I recommend the company and will buy from them again. Thank you Natalie.

13 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Very Good

Very helpful, efficient and prompt service. Great communication. Excellent quality sofas. Delivery as advised with updates prior to and on the day of delivery

14 kwietnia 2026

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