I've seen reviews about how a streamer did not situate itself well in their lives, because in their region of sweden or germany, they could not find that canister for sale, which they ordered with the... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I love the fact that I can order my soda stream and have it delivered right to the house. They provide the return label. Recently I was charged for non returned canisters. I contacted customer supp... Zobacz więcej
There was a problem with the SodaStream that I ordered. Excellent customer service and willingness to address the problem, but also provide me with the perfect solution to compliment my need. Reall... Zobacz więcej
My 2-3 year old soda stream stopped working suddenly. I googled troubleshooting and tried to figure out the problem myself. Finally gave up and called customer service. I’m expecting they are going... Zobacz więcej
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The product is great
The product is great! I adore it! Plus I am saving money because I stopped buying the "normal" bottles!! I am so happy after my purchase. And now I have a subscription and they send me 3 cylinders every 3 months and I have 90 days to return them!. I love this delivery process. Highly recommended
Leaking CO2 cylinder Soda Stream
Our Soda Stream CO2 cylinder was leaking gas when attempting to connect it to the machine. Soda Stream Co was called, photos and a video was sent as requested by Hope. Shortly after, i received an email from Ny Aina who told me they were sending an O ring to put in the orifice of the Soda Stream that the CO2 cylinder was screwed into. I received the black O ring within a week. The customer service given by Soda Stream was exemplary. Highly recommend dealing with the Co if you have issues with your Soda Stream.
Customer Service
WOW!!!!!! What an amazing company! Thank you so much for your quick response! It makes you feel good when someone can respond right away when you have a question. This product is amazing!!!! I have been using it every day. Now my family are investing in buying this product!!! Thankyou Sodastream
Excellent customer service!
Company is very receptive to questions…
Company is very receptive to questions and comments. Very easy to deal with. Waiting for my first order, we'll see how everything goes.
I have been buying direct from…
I have been buying direct from SodaStream for over a year now. Their prices are better than any department store! I absolutely love their 7 Up Zero Sugar. It is conveniently delivered to your doorstep within a few days. It keeps our soda habit affordable!
Very satisfied with my time spend receiving help, Thanks 👍👍
Thanks for understanding my trouble and taking the time to help,nice job 🙂↕️🙂↕️🙂↕️🙂↕️
Responsive and helpful
I would like to share that the support…
I would like to share that the support I received from Loina throughout this process has been excellent. She has been patient, clear, and very kind in her communication, and I truly appreciate the care she put into handling my case. Even with the stock challenges, her professionalism and helpful attitude made the experience much easier. Thank you for having such a dedicated representative on your team.
excellent customer service
I am really blessed to have connected with one of your specialists (Loina), it exceeded over and beyond my expectation. I am very grateful and satisfied with the service I have received.
Amazing product and customer service
Amazing product and customer service. I expected to have to wait on hold awhile to speak with someone, but someone answered the phone right away and immediately resolved my issue very well.
Excellent customer service
Excellent customer service. Easily replaced a defective stainless steel bottle without any issues. I’ve been using SodaStream for over 20 years now and couldn’t imagine hauling bottles and cans anymore. I’m disabled and it would be impossible to do now. My bubbles and flavouring are delivered to my door with minimal effort on my part.
Amazing!
I love their products and also their care & support in case there was any issue with the order delivery (believe me it happened and they sent a replacement order, no questions asked, and they even added 1 free item).
We really need more companies like SodaStream who care about clients
Fantastic after sale support
Fantastic after sale support. Good products too. Recommend them highly
When the subscription service works it…
When the subscription service works it works well. Customer service is good. It’s the subscription end that causes issues.
Excellent products
Excellent products, very quick delivery, when you have a problem with your items their amazing customer service team will make things right. The new Mix machine is fantastic, well worth upgrading to it.
Extremely satisfied
Extremely satisfied. Only after two weeks of purchasing, the price came down. I contacted customer support and we found an arrangement quickly and sufficiently. We no longer buy canned and bottled soda and flavored water. Really happy with our purchase.
Sodastream was in constant contact with…
Sodastream was in constant contact with me regarding my issue with my machine. They cared about how my service was and made sure I was satisfied. I appreciated the friendly customer service and concern that my issue was fixed.
Customers Matter To Them
I originally received flavourings in my online order that were extremely close to their expiration date. They were meant to be included with the new Sodastream machine I purchased as a Christmas gift, but I couldn’t give them in that condition. I was genuinely surprised by how quickly you responded and how willing you were to make things right. At a time when customers often don’t feel valued, this experience was the complete opposite. You made me feel that my concern truly mattered, and your eagerness to resolve the issue speaks volumes. Thank you so much for making me feel appreciated.
Très déçu du service
J’ai voulu commander le kit de départ pour offrir en cadeau à mon conjoint. Je trouvais que c’était un bon prix pour tout le kit. Alors, je commande et 2 jours plus tard, on m’envoie un courriel pour me signifier que ma commande est annulée parce qu’il ne font pas de livraison à mon code Postal.
Je peux vous dire que j’étais très déçu surtout que je n’avais plus de temps pour en chercher un autre.
Cadeau manqué!!!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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