Smartpulse Store Recenzje 

95
•
Wynik TrustScore: 3.5 na 5

3,5

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Email fir support comes back as non existent. No response to o line contact form I've sent 4 times. Now 4 weeks since placing order and they have my money

Oceniono na 4 z 5

I love the watch and have had to practice to learn how to operate. Now I can't figure out how to reset as the current date has disappeared. Otherwise, I like it but lack a user instruction book. I... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

The device works really well, does everything much more expensive devices do and doesn't require any ongoing subscriptions. It interfaces well with DaFit software. I do have some difficulty using the... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

I bought this in order to keep an eye on my blood pressure. However the readings from the watch are always similar and bear no relation to those I get at the same time from my doctor checked monitor.... Zobacz więcej

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Napisane przez firmę

At SmartPulse Store, we believe that health and peace of mind should be accessible to everyone. That’s why we specialize in smart health devices designed to make life safer, easier, and more connected — especially for people over 50 and their loved ones. Our flagship product, the SmartPulse Watch, is a simple yet powerful health tracker that helps customers keep an eye on their well-being every day. With features such as easy-to-read digital time, heart rate and blood pressure monitoring, activity tracking, and Bluetooth call functionality, the SmartPulse Watch gives users more control and reassurance over their health. What makes us unique is our dedication to clarity and support. We know that not everyone is “tech-savvy,” so we focus on delivering products that are user-friendly, reliable, and designed with seniors in mind. Our customer service team is always ready to assist with setup, usage, and any questions, ensuring that every customer feels confident and cared for. SmartPulse Store is proud to serve thousands of happy customers in the United States, Australia, and beyond. Every review helps us improve, grow, and continue our mission: to provide affordable, trustworthy health technology that brings families closer and keeps customers safe.


Dane kontaktowe

3,5

Średnia

Wynik TrustScore: 3.5 na 5

95 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,5

Wszystkie recenzje

(95)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 5

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 3 z 5

My Facebook reels and messenger phone…

My Facebook reels and messenger phone app plays through the watch. I gave it to my daughter who has the same issue and would like to fix this issue. Otherwise the watch is great.

Thanks for the fix...it worked

26 sierpnia 2025
Opinia niezależna
Logo Smartpulse Store

Odpowiedź od Smartpulse Store

Thanks for your feedback! We’re happy to hear you like the watch overall. 🙏 For the issue with Facebook Reels and Messenger sound playing through the watch, we recommend adjusting the Bluetooth audio settings on your phone — this usually fixes it. If you’d like, feel free to reach out to our support team and we’ll walk you through the steps.

Oceniono na 5 z 5

This watch is a friend to every senior man or woman

This smart pulse watch is is just they way it is I just thought to just buy it and try. Behold it is more than a friend to the seniors If I have enough cash, I will get a second one

10 sierpnia 2025
Opinia niezależna
Logo Smartpulse Store

Odpowiedź od Smartpulse Store

Thank you so much for sharing this! 💙 We love hearing that the SmartPulse watch feels like a true companion — that’s exactly what we want for our customers. We’re honored it’s bringing you peace of mind, and we’ll be here when you’re ready for that second one. 🙏

Oceniono na 4 z 5

I like the size of dial.

I like the size of dial.

I question its calculation of sleep & B/P.

29 sierpnia 2025
Opinia niezależna
Logo Smartpulse Store

Odpowiedź od Smartpulse Store

Thank you for your feedback! We’re glad you like the large, easy-to-read dial.

Regarding sleep and blood pressure, please note that while the watch provides helpful daily trends, it’s not a medical device — readings can vary. For accuracy, make sure the band fits snugly (but not too tight) and keep the sensors clean.

We really appreciate your review and will keep working to improve!

Oceniono na 5 z 5

Happy with my purchase

The watch has served my purpose of managing my steps against my exercise goals

29 sierpnia 2025
Opinia niezależna
Logo Smartpulse Store

Odpowiedź od Smartpulse Store

Thank you so much for sharing! We’re happy to hear the watch is helping you stay on track with your exercise goals. Wishing you continued success with your health journey! 💪

Oceniono na 4 z 5

Still learning

Still learning, and I like it. The only thing I wish to check is the glucose and cholesterol level.

29 sierpnia 2025
Opinia niezależna
Logo Smartpulse Store

Odpowiedź od Smartpulse Store

Thanks for sharing your experience! We’re glad you’re enjoying your watch as you get to know it better.

Oceniono na 4 z 5

I like the watch ,but they step count…

I like the watch ,but they step count is way off. I didn't like the fact it wanted you to put in your credit card number to activate.

11 sierpnia 2025
Opinia niezależna
Logo Smartpulse Store

Odpowiedź od Smartpulse Store

Thanks for your feedback! The watch should never ask for a credit card to activate—no payment is required to use it. That prompt may have come from a third-party app. Please make sure you’re using our official DaFit app.

As for the step count, it’s meant to give an estimate for daily activity, though not as precise as medical devices. We’ll keep working on improvements.

Oceniono na 1 z 5

If I could give a zero I would

If I could give a zero I would. The watch itself is decent but does not contain the BP feature or the SPO2 feature which those were the most important things to me. I contacted thru the email they provided probably 20 times in which I was replied to with repetitive messages in which Im sure were automated. They told me I could return the watch with no exchange for a 60% refund. I chose this option then it only gave me the option for store credit. I reached back out and no answer after four emails sent. This company is a scam!!!! Save your money!

11 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

I just ordered a watch and wanted to…

I just ordered a watch and wanted to cancel but there is no customer service phone number. I tried all methods of contacting them and no return email or message. I think I have been scammed out of $150.00.
Thank you
Margaret Blair

25 czerwca 2025
Opinia niezależna
Oceniono na 1 z 5

The order wasn’t filled or shipped

The order wasn’t filled or shipped. Contacted the company and nothing, no response, no word whatsoever. Have contacted legal support and they will get this resolved. This company cannot be trusted and with legal assistance, I am determined to end this matter. DO NOT BUY FROM THIS “COMPANY “. This is a scam.

15 marca 2025
Opinia niezależna
Oceniono na 1 z 5

Do not purchase from here

I purchased a ring from this store took 3 weeks to show up did not like it and returned of course they say they have money back guaranty 30 day refund on returns. But you never hear from them do not answer emails completely ignore you do not waste your time and money with smartpulse complete junk just want your money no customer service whatsoever

28 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

If I could give no stars I would!

If I could give no stars, I would. I’ve been scammed by this company. As agreed with them, I returned the watch - it’s been almost three months and despite numerous emails no payment has been received from them.

17 lutego 2025
Opinia niezależna
Oceniono na 1 z 5

Failure to refund faulty watch

I purchased a smart pulse watch for my wife. It failed to provide a credible pulse reading - fluctuating wildly from 50 to 150 bpm. The supplier accepted that I could return it under warranty but have consistently failed to refund the original cost or the return tracked postage. Completely untrustworthy operation.

9 lutego 2025
Opinia niezależna
Oceniono na 1 z 5

Ordered an s24 ultra smart phone

Ordered an s24 ultra smart phone, phone arrived and is so not a s24 ultra, firmware is 9 at best was advertised as having 16gb of ram, yeah really, and yet in the email confirmation it clearly states its 12gb even though that's not the case either. All they have done is rename a phone that of a s24 ultra. I bought through klarna and chose to pay a month later, thank god I did that as I'm emailing them everyday to return the phone only to be met with constant silence. Absolutely nothing for me to return the phone and the crappy smart watch that was sent with it. I have also had to change my Google password, and X as this phone was recognised by numbers and not the actual phone name and attempts had been made on my accounts, to steal money identity I don't know. But this company doesn't care about even returning the phone, its been really dragged put with no resolution in hand. Thank god I didn't pay on my debit card and chose to pay in 30 days as had my doubts it would even arrive. Anyone can rename a phone, and stick a label on a box. There is nothing Samsung about this phone. Stay well clear from these peoplenas they just don't care, I've sent dozens of emails to try and send the phone back, but they have not responded to any of them, not one. I've coke on here in the hope I'd get a response but going by the reviews I can kiss that goodbye. I just don't want this to affect my credit score. Hopefully klarna will sort it and see the amount of attempts to return this bag of crap phone back to them. There payment has been paused so they have gained nothing. And they still don't want the phone back that was designed to steal users data and identity, as had numerous private number calls from Chinese people, claiming to be 02, and other companies, never had them before I purchased this phone. Stay well clear and avoid at all costs. Absolutely disgusting customer service that actually isn't. I just want to return the phone so then klarna can close the case. Worst shopping experience I've ever had in my life..

7 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

Faulty after 1 month of use

Faulty after 1 month of use vertical lines on screen. Customer support replied sent link for return but on it it it says that it was not delivered so therefore no return, but on the same site looking for order history it says it was delivered. Tried to communicate with them but kept getting the same message to put it via the link that obviously doesn’t work. Think I just got scammed

24 grudnia 2024
Opinia niezależna
Oceniono na 1 z 5

Worst customer service Ive EVER…

Worst customer service Ive EVER experienced after an online site purchase!!
Steer clear of this SMARTPULSE WATCH!
Its mediocre at best.
The blood pressure reports are/have been at least 20+ pts. Over my accurate bp readouts at home/Doctors office.
The other subjects are iffy at best.
But the absolute worst and has continued til today???
The dishonest company and its customer service concerning refunds.
Ive jumped thru "Luz's" hoops/hurdles since this origination of what could have been prevented to start with- duplicate order!
After I received both, I kept one and began trying to teturn the other, unopened and in perfect condition.
Was emailed their policy, with the return authorization and was given 2 residential addresses to ship to.....
Which made me think this was sketchy marketing businesses for anyone, to cheat its buyers.
Ive kept numerous emails and receipt of tracking and have watched my credit card transactions for the past month. Theyve had plenty of time.
Theyve had my address. Cell number and credit card info.
No responses.
Now, after telling SMARTPULSE that I will expose their dishonesty, theres no replies. None.

So buyer beware!
Theres many other choices besides this smart watch that monitors your sleep, bp, stress, etc.
Do your research!
Luz and her lil franchise conducts shady business practices and cant go unnoticed!
Dont buy it!

21 października 2024
Opinia niezależna
Oceniono na 1 z 5

Ordered a Black watch for my son, and got a Pink one !

Ordered a Black watch for my son, (aged 48yrs) , a Pink one arrived! My son not being homosexual, transgender or weird, would not appreciate this so I asked for a replacement in Black. Went through all the Return procedures got an RMA and sent it back with a request for it to be replaced with Black one.
Nothing heard since and that was over a month ago ! Now they refuse to answer me. DONT TOUCH THÈSE CREEPS WITH A BARGE POLE !

4 grudnia 2024
Opinia niezależna

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