Smart Nora Recenzje 129

Wynik TrustScore: 2.5 na 5

2,7

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I placed my order on May 5, 2025, for a Smart Nora product totaling $477. It has now been past several months, and I still have not received my order or any clear update on its status. I emailed multi... Zobacz więcej

Oceniono na 5 z 5

Product is great and customer service is great. Previously tried mouth appliances that weren't comfortable or effective. This, in contrast, is completely unnoticeable when you're asleep, but someho... Zobacz więcej

Oceniono na 1 z 5

I honestly think this company went bankrupt. At first, they were responsive and even sent me a replacement part, but after June 23rd they completely stopped replying. I returned my Smart Nora, never g... Zobacz więcej

Oceniono na 5 z 5

Smart Nora not only improved my sleep but actually saved my marriage. Having tried other mouth pieces and other methods to stop snoring SN made the improvement without the uncomfortable options. Trave... Zobacz więcej

Informacje dotyczące firmy

Napisane przez firmę

Smart Nora is the revolutionary contact-free snoring solution designed to stop snoring before it wakes up you or your partner.


Dane kontaktowe

2,7

Słaba

Wynik TrustScore: 2.5 na 5

129 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 5 z 5

Perfect Solution for our problem

Smart Nora is the best thing that happened to us. Having used Smart Nora for 1 year, not only does my husband get a good night sleep, but I do also.
Customer Service is first class, they have always responded to my emails for help and assistance...when I needed a replacement Pillow Insert, this was promptly mailed to me.
I love the fact that Customer Service Representatives are Smart Nora users also - that gives me confidence knowing they are fully aware of what I’m experiencing as a snorer.
One of the best purchases we’ve ever made, without her we’d still be worn out from lack of sleep, or I’d be permanently banished from the Master Bedroom. We wouldn’t be without her!

31 maja 2021
Opinia niezależna
Oceniono na 1 z 5

Can't get in touch with customer support...

I'm trying to return my Smart Nora but unfortunately I cannot get a response. The smart chat hasn't been online for a few weeks, I had originally been talked into trying the device a bit longer during my original 30 day trial when the smart chat was online. I have submitted a ticket via email and they were supposed to get back to me with no luck.

19 maja 2021
Opinia niezależna
Logo Smart Nora

Odpowiedź od Smart Nora

Hi Robert, I apologize if you have not been receiving our responses. Can you please check your spam/junk/all mail folder to see if you received it? Is there a different email address that we can send our responses to?

Oceniono na 1 z 5

Terrible customer support

The first night I used this, it worked beautifully. Then, it stopped working. I tried to contact SMART NORA three times to determine what to do; and, only received an email saying they would get back to me in 2 days. They did not. Terrible customer service. I am sending it back, as soon as I can determine how to - notice that they make returns very difficult.

18 kwietnia 2021
Opinia niezależna
Logo Smart Nora

Odpowiedź od Smart Nora

Hi Beverly, can you please provide your email address so we can look into this for you? Sometimes our emails can land in your spam/junk/all mail folder so please make sure to check those in case it landed in there.

Oceniono na 5 z 5

Great product and customer service

Product is great and customer service is great. Previously tried mouth appliances that weren't comfortable or effective. This, in contrast, is completely unnoticeable when you're asleep, but somehow the way it gently moves your head when you start to snore really works. Also, if you for some reason have any issues along the way, their customer service is truly excellent.

Bob
Seattle, WA

12 kwietnia 2021
Opinia niezależna
Oceniono na 1 z 5

Beware of Refund

I tried really hard to like this but it just didn't work. I am not leaving this about the product, I am leaving this rating because I have tried every way to reach out to them for a return and have not had a response from them since March 30th. I sent an email prior to the date needed for a return. I have emailed 4 times, filled out response form, did chat but they have not answered still. I notice their are others here that have had similar responses regarding trying to return this product. I would be careful to buy this unless you want to deal with the possible return.
ORDER #106501

7 kwietnia 2021
Opinia niezależna
Logo Smart Nora

Odpowiedź od Smart Nora

Hi Jim, we apologize for the experience you had with us. Thank you for providing your order number, we will look into this for you and send an update to the email we have on file.

Oceniono na 5 z 5

Great Product....Definitely Recommend to Others

I have had a Smart Nora for several years now. I can say without hesitation that is works great. My wife is able to get a much more peaceful sleep due to Smart Nora doing it’s quiet job of adjusting my head whenever it hears my freight train snoring. The few product issues that I have had with it were promptly and efficiently handled. Their Customer Service ROCKS!! They are super nice. I even had a representative reach out to me to do a Zoom meeting to get more feedback from me for the issues I had and future improvement recommendations.

8 grudnia 2020
Opinia niezależna
Oceniono na 5 z 5

I'm a big guy and I snore...loudly

I'm a big guy and I snore...loudly. I tried throat sprays, special pillows and those nose strips and nothing ever worked. It was so bad that either my wife or I would end up sleeping on the couch, because she couldn't sleep otherwise.

I got a Smart Nora, and it was a game changer. The first night my wife and I slept through the night, and I woke up feeling more refreshed than I had in years...more importantly, so did she.

Nora sits by the bed and inflates a piece that you slide into your pillow case. It is really quiet while running and, if you use the sleep timer function, you'll never even notice it.

Additionally, when I've had questions, their support folks are fantastic and have been all over things right away. I've used Smart Nora for over three years now, and I take it with me whenever we travel.

It seriously changed my life.

3 grudnia 2020
Opinia niezależna
Oceniono na 1 z 5

Doesn’t work

3 grudnia 2020
Logo Smart Nora

Odpowiedź od Smart Nora

Hi Bob, please contact us at support@smartnora.com and we will be happy to help you find the right settings. It does take 7-14 consecutive nights to get used to Smart Nora and find the right settings to suit you and your bedroom environment :)

Oceniono na 1 z 5

Customer Service Stinks

It's not their fault Smart Nora didn't work for me..... HOWEVER, to repeatedly have to ask for instructions for returning, then repeated requests for refund, which I STILL have yet to receive an email about getting back (it's been 5 weeks) is not good business. Hence the 1 star (Bad review)

3 grudnia 2020
Logo Smart Nora

Odpowiedź od Smart Nora

Hi Norma, we apologize for the experience you had with us. This is certainly not what we want our customers to experience. We are looking into this for you and will send an update by email.

Oceniono na 5 z 5

really works..

really works... only issue is that it's not easy to use if you sleep on your stomach.... having a bulky pillow under your head that rises slightly to stop snoring is not comfortable. I've had to adjust to sleeping on my side which works perfectly.

2 grudnia 2020
Oceniono na 2 z 5

Unfortunately I'm not very happy with…

Unfortunately I'm not very happy with the product. My wife she's the nothing has changed since we got smart Nora.

2 grudnia 2020
Logo Smart Nora

Odpowiedź od Smart Nora

Hi Rony, have you contacted your sleep coach to help you with customizations? If you haven't, please contact us at support@smartnora.com and we will be happy to help! :)

Oceniono na 1 z 5
Logo Smart Nora

Odpowiedź od Smart Nora

Hi Lucas, we understand that there is no solution that works for everyone, that is why we have the 30 day trial period so you can try it risk free. Please contact us at support@smartnora.com to get help with customizations or to initiate a return.

Oceniono na 5 z 5

Works great

Works great! Not only is my snoring reduced, but I actually get better sleep when I use it. There is definitely an adjustment period, but isn’t there with anything? I used the Snore Lab app and my sleep/snore score went from a 35 to a 95 after 3 weeks of use. After 2 years my machine malfunctioned and customer service was amazing. I had a new machine in less than a week. I’m a new mom so money and sleep are both in short supply, but this is definitely worth the purchase.

1 grudnia 2020
Opinia niezależna
Oceniono na 2 z 5

Didn't work for me

The product description says it doesn't matter how heavy your head is, but I'm telling you, it barely moves my head and so makes no difference in my snoring at all. I was really hoping for this to work, but it hasn't and that's a shame because it costs so darn much!

1 grudnia 2020
Logo Smart Nora

Odpowiedź od Smart Nora

Hi Debbie, thanks for giving Smart Nora a try. We offer our customers a 30 day trial period, with free shipping and returns so you can try it risk free. If you contact us within your trial period, we would be happy to honour the return. Since there are many reasons why people snore, Nora might not work for everyone.

Oceniono na 5 z 5

My snoring was definitely a problem

My snoring was definitely a problem, and was affecting my sleep. Once i found Smart Nora, my wife noticed the difference right away. My sleep became a lot more regular, and i wasn't so tired all the time.

1 grudnia 2020
Oceniono na 5 z 5

Free From my Mouthguards at Last!

Smart Nora freed me from all of the nights sleeping with a mouth guard. My only negative is that when my significant other snores, my Smart Nora goes to town adjusting my pillow. Ha ha! I am very impressed with the whole packaging and quality of the item itself.

12 listopada 2020
Oceniono na 4 z 5

Once you have the correct pillow and…

Once you have the correct pillow and proper placement of the unit inside the pillow case, it works well. It has reduced my snoring by 80%, my wife reports. It’s not going to completely stop the snoring, but it’s a huge improvement.

11 listopada 2020

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