I recently purchased the mattress pads, and they are nothing short of amazing! The comfort level is perfect, providing just the right amount of support while keeping me cool throughout the night. They... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I sent an email to the "service.com" address earlier this month about the lifetime warranty on a sheet set (that I'm not crazy about) but have never received a response at all! Definitely will NOT be... Zobacz więcej
It was a well-made mattress pad, and if I just bought it for that I would give it a five-star review. However, I bought it specifically because it was titled a "cooling" mattress pad, and in that reg... Zobacz więcej
Reakcja na opinię
I was so excited to get this in but when I got it, it was not at all what I was expecting. It looked really fluffy in the pictures but it's anything but. It's flat, was never fluffy and what I got... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
At Sleep Zone, we will bring you bedding products with premium quality, superior technology, and new Fabric innovation. We provide the best performance products, all beyond basic functions, all while providing you with a fantastic experience at affordable prices. We care about your quality of sleeping experience and your health. Sleep Zone products are products you can be proud to use for your whole family, just for you, or even as gifts. For the ultimate night's sleep, indulge yourself in cooling, soft, breathable, style, and luxury with our bedding products.
Dane kontaktowe
13451 South Point Blvd, 28273, Charlotte, Stany Zjednoczone
- 9805850367
- service@sleepzonelife.com
- sleepzonelife.com
3,6
Średnia
48 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I thought it was a memory foam topper…
I thought it was a memory foam topper that was firm it's just flat and no support
9 października 2024
Odpowiedź od Sleep Zone
Dear customer,
Thank you for sharing your valuable user experience with us.
We apologize if our product did not meet your expectations. The product description on our website states that the extra thick mattress topper is filled with 5D down alternative fiber, not memory foam. We are confident that this mattress topper provides ample plushness and support, although it may not be as soft as memory foam.
If you want to request a refund, please feel free to report it to the customer service. Our team will do our best to solve your problem.
Thank you!
I recently moved in with my sister and…
I recently moved in with my sister and her husband and they like to sleep at a much higher temp at night then i am used to. I was not sleeping well so i ordered this comforter and pillow duvet and I slept so well the first night I was able to use the set. It is so soft and cool to the touch. I was worried that it would not retain enough body heat and be to cold but that was not the case. I was able to cool down enough to sleep but not freeze.
2 października 2024
Odpowiedź od Sleep Zone
Dear customer,
Thank you for choosing Sleep Zone and taking the time to leave your wonderful feedback! We are thrilled you are satisfied with our cooling comforter! Nothing makes us happier than our product can help you sleep better! Your recognition is the greatest encouragement to us. We hope you can sleep well with our products, and feel free to contact us if you have any problems!
Cooling aspect just didn't work
It was a well-made mattress pad, and if I just bought it for that I would give it a five-star review. However, I bought it specifically because it was titled a "cooling" mattress pad, and in that regard it failed completely. It actually made me feel hot. Might be nice in the winter, but really not what I was looking for.
31 sierpnia 2024
Odpowiedź od Sleep Zone
Dear customer,
Thank you for sharing your valuable personal user experience with us. We especially appreciate your honesty in endorsing the quality of the mattress pad.
We apologize if our product did not meet your expectations. The cooling mattress pad is designed with Nonotex technology, which reduces body temperature by pulling moisture away from your skin. The change could happen gradually throughout your entire night of sleep. We were unsure why the mattress pad made you feel even hotter, but each user has their subjective feeling of comfort and cooling, and we understand that.
If you have any problem with the quality of the mattress pad or request a refund, please feel free to report it to us and our team will try our best to solve your problem.
Thank you!
Comfort
Comfortable sheets, fast delivery knowledgeable customer service definitely will by in the future when needed 😊
31 sierpnia 2024
Odpowiedź od Sleep Zone
Dear customer,
Thank you for choosing Sleep Zone and taking the time to leave your wonderful feedback! We are thrilled you are satisfied with our bed sheet set and we will address your compliment to our customer service team! Your recognition is the greatest encouragement to us. We hope you can sleep well with our products, and feel free to reach out to us if you have any problems!
Cooling
Bought solely for cooling over a memory foam mattress. The effect is likely 2 degrees or less and not highly noticeable.
29 sierpnia 2024
Odpowiedź od Sleep Zone
Dear customer,
Thank you for sharing your valuable personal user experience with us. We are so sorry that our product did not meet your expectations. The cooling mattress pad is designed with Nonotex technology, which reduces body temperature by pulling moisture away from your skin. You were not wrong about the unnoticeable direct feeling of dropping body temperature because the change could happen gradually during your whole night of sleep.
This summer, we just released a new cooling series with a new cooling fabric that reduces body temperature instantly when your skin touches it. We are more than happy to send you an exclusive discount if you are willing to try! Again, if you have any problem with the quality of the mattress pad, please feel free to report to us and our team will try our best to solve your problem.
Thank you!
Odpowiedź od Sleep Zone
Dear customer,
Thank you for choosing Sleep Zone and taking the time to leave your wonderful feedback! We are delighted to hear that you have been sleeping well with our products. Your recognition is the greatest encouragement to us. Please feel free to contact us if you have any problems!
Odpowiedź od Sleep Zone
Dear customer,
Thank you for choosing Sleep Zone and taking the time to leave your wonderful feedback! We are thrilled to hear that you are satisfied with our product. Your recognition is the greatest encouragement to us. We hope you can sleep well with our products, and feel free to reach out to us if you have any problems!
Doświadczenie Trustpilot
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