Shoddy work wouldn't recommend can't…
Shoddy work wouldn't recommend can't get in touch with him nearly 3 months and blinds still not right and fitter is useless shoddy shoddy work very unprofessional
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Shoddy work wouldn't recommend can't get in touch with him nearly 3 months and blinds still not right and fitter is useless shoddy shoddy work very unprofessional
Had shutters fitted by this company. Although shutters and price was acceptable customer service was very lacking and frustrating. I had to chase for any updates on progress or dates of fitting. Always an excuse but extremely annoying, as waited in but no one came. It became beyond frustrating and once fitted had to have them back twice due to issues. These of which should have been noticed when being fitted. You get the feeling its a one man band.
Reason for only 1 star is the waiting 12+ weeks for my ceiling blinds, after numerous calls and again waiting in. Delays and numerous reasons why they couldn't be done the guy cancelled on the day he was due to final fit them.with no apology. Only after I chased him where he was, did he say he couldn't do them. Lost his confidence .....REALLY .
Would not recommend this company
Ordered a full set of Perfect fit blinds for our static caravan in April. They arrived in May and 8 of the blinds were OK while 5 others had issues.
The issues were with the handles on the window openers, not fitting on all 4 retaining clips and the wrong size clip being used for our window beading (18mm clips needed not the 22 or 24 used). During fitting some of these blinds were left on just 2 clips while being wedged on one side against the base of the window openers.
We were left with the situation where a mix of these 5 blinds were too small to fit on standard retaining clips at the same time as being too large to allow the windows openers to open without hitting the blinds
Shane did come up with a solution to reduce the profile at the openers but would have meant these 5 blinds would look different to the other 8.
We decided to cut the blinds to size ourselves and order material to make extended clips to cater for them being even further undersize while needing to be retained on 4 clips. We also ordered 24 18mm clips to make sure the clips were the correct length for mounting the blinds on our windows.
In short we decided to carry out all this work when really we should have rejected the 5 blinds when they were first installed. The thought of this turning into an ongoing drama focused our thoughts and the way some of the blinds were left on fitting gave us little hope that the company would resolve the issues successfully.
The blinds are fitted now and we're happy with them but as customers we've spent money and time to put the 5 blinds into a working condition. The company did offer a good will gesture of a door blind they had made despite us not ordering it and we have fitted it. We did ask for 26 clip to be supplied to complete the fitting but are still waiting and dealing with the company to get these is becoming more frustrating.
In short I wouldn't use this company again, customer service needs to be looked at as dealing with them is frustrating, their installation standards are poor, their appointment keeping leaves a lot to be desired and contacting them can also be an issue
Inhouse blinds also known as Yorkshire blinds, Jayne’s blinds, Melissa’s blinds, Diva blinds.
Currently trading from Eastfield garden centre, Bridlington.
Had I done my research beforehand I would not had wasted my time and money on a family business that provides terrible service.
12th April, deposit paid.
8th May was the day the blind was to be fitted but cancelled an hour beforehand, things happen so I didn’t have a problem with this.
10th May Shane arrived and the blind was a completely different colour than I ordered but was told “let’s fit it and see”
When fit it was still the wrong colour 😬 so I said I wanted the colour I’d ordered. I was told it was a factory error and the correct blind would be fit on 17th May. The motor/remote also didn’t work so that would be replaced too.
27th May still no blind or communication so I emailed asking for an update to which I received a reply saying my blind material was the wrong colour as white was out of stock 🤦♀️
31st May Shane arrived with the correct colour fabric but he had a nightmare getting it into the rail. He fit the blind and the left fitting started coming out of the plaster so a new hole was drilled and the blind put up.A new motor was fit and the remote worked perfectly. Invoice paid (£400)
Shortly afterwards I showed my husband how to use the remote and he noticed the blind wasn’t level at the bottom. He looked up and the fitting at the right was coming away.
I immediately emailed asking for this to be fixed and added a photo. No reply.
3rd June I text both numbers that Shane had previously contacted me on with the photo and a screenshot of the email, Both texts read but again no response!
12th June … the blind fell off! It damaged the newly plastered wall and snapped the key in our newly installed window.
14th June I sent an email including photos and requesting the blind to be collected and a full refund to be issued. Again no reply.
I looked on company house and it says Yorkshire blinds ceased trading on 28th May and is now trading as in-house blinds. Avoid this company unless you have money to throw away.
I will be taking this to court as £400 is a lot of money.
I always like to support local but this is turning out to be a big mistake on my part.
Avoid these blatant crooks they take a large deposit by bank transfer then never supply the goods, don't believe any of the rubbish they have on their web site just check them out online at Companies House
I ordered a blind remote. I never got an order confirmation so I rang the company and was told they did have it. Sent them multiple emails, contacted them via phone and WhatsApp to get tracking info over multiple days. No one replied and asked for refund. Again no answer. Do not use this company. They take your money and don't fufill orders
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