Always a swift and professional service when ordering. Excellent quality clothing with great designs and fit. Love their stuff. I own loads of it. Tees, Sweaters, Shirts, Hats. Always happy. Many... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Very slow, poor customer service - Paying for 48hr postage, and a full week after the order was placed, still not been notified it has been sent - this sits with Slackjaw, not Royal Mail, who are not... Zobacz więcej
There was an initial problem with some sizes ordered. However Rob the owner was so understanding and sent replacements and refunded our return postage. The T-shirts are top quality and fantastic desig... Zobacz więcej
UPDATE:they handled this after speaking to them. Don’t think it’s fair to keep this up and negatively affect their business. Had to return a hoody as it was too big. Unfortunately there was some c... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
One for the road. Adventure & Moto inspired Clothing & Accessories.
Dane kontaktowe
Zjednoczone Królestwo
- slackjawapparel.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 16% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
T shirt sizing inconsistent.
Ordered from slackjaw before and the 2 xl t shirt was the perfect fit so this time i ordered anothwr t shirt in the same size taking into accont that my dimensions remain exactly the same and when it arrived it was too small .

Odpowiedź od Slackjaw Apparel
Trucker cap
Great trucker cap,had to wait a bit longer for delivery due to expansion of there business. But that's ok with me.

Odpowiedź od Slackjaw Apparel
Order not recieved.
Placed order 3rd May. Chased on numerous occasions kept being told issues with the warehouse and that it was being chased. Refund requested today. Hopefully their issues get sorted as looking at these reviews, it's potentially brand damaging.

Odpowiedź od Slackjaw Apparel
Easy enough to order and pay but I…
Easy enough to order and pay but I still haven't had my order. Was in touch with the company who said there was a delay but would be sorted.
Would like to give a 5* but can't.

Odpowiedź od Slackjaw Apparel
Item not received yet
I can’t review the item as I haven’t received it yet! Hopefully I will receive it soon.

Odpowiedź od Slackjaw Apparel

Odpowiedź od Slackjaw Apparel
Been a week still not delivered and…
Been a week still not delivered and failing to answer any emails

Odpowiedź od Slackjaw Apparel
Ordered medium swapped for large no…
Ordered medium swapped for large no quibbles all good, quality company 👍

Odpowiedź od Slackjaw Apparel
Off sizing, poor customer service and overpriced items.
Mediocre quality which doesn't quite justify the price. Sizing is off and comes up a size smaller than advertised. Despite this, postage isn't free so you'll end having to pay for postage three times when your item doesn't fit. On top of that, customer service is not great, when they do actually reply to emails and don't answer all questions asked. The supposed 48 hour postage doesn't count in my opinion when they don't bother to post it out for a few days. Your order will take around a week to arrive, based on my experiences. Overall disappointing for an item of clothing I've had my eye on for a while. The applique finish is a lot rougher and I have my concerns about how it'll look after a little wear and few washes but can only speculate at this time.
I response to the reply, I ordered the basic breakout longsleeve Tshirt which didn't qualify for free postage, then had to pay to return when the sizing was off. I then decided to upgrade to the icon longsleeve and was billed for the difference as well as postage. As for dispatch time, I was notified the next morning the item was ready for dispatch the next working day which I think was a Monday, yet it didn't arrive until the Saturday. I'm not sure what went on in between those times.

Odpowiedź od Slackjaw Apparel
Poor sizing, no free returns, no refund is lost in post
I had a bad experience with Slackjaw, so be aware of the following:
1. Sizing is different to other brands: I'm 180cm and 80kg so a slam dunk 'Large' usually. But the large long sleeve t shirt I ordered was too short in the arms and tight across the chest. I sent it back to be exchanged for an XL. But...
2. Slackjaw don't offer free returns. So I sent the shirt back via Royal Mail, but it has never arrived. Despite having proof of posting and a tracking number, Slackjaw are saying its not their problem and tell me to take it up with Royal Mail
So only order if you are sure of the sizing or happy to take on the risk if the return is lost on the post.
Most Mail Order companies offer free returns and take a most customer friendly approach to returns, it would improve their service if Slackjaw adopted this approach.

Odpowiedź od Slackjaw Apparel
Tee shirts.
The items I have purchased so far have all been excellent quality.
Delivery times have all been good, and I will be buying more in the future.
Definitely worth the money.

Odpowiedź od Slackjaw Apparel

Odpowiedź od Slackjaw Apparel
Good quality kit plus I ordered the…
Good quality kit plus I ordered the wrong size and they were swiftly exchanged for the right size

Odpowiedź od Slackjaw Apparel
The navy denim vest is VERY dark blue
The navy denim vest is VERY dark blue , pretty much black ,

Odpowiedź od Slackjaw Apparel
Easy return, good quality
Easy return for a smaller sweatshirt. They're long bodied, same as the long-sleeve t-shirt I have. Both are heavy material.

Odpowiedź od Slackjaw Apparel
Great quality
Great quality, service and quick shipping . From a repeat customer and shall continue to be.
Style and substance!
At last a company that has really cool motorcycle gear but also stock in all sizes not just ‘the last one in extra small’ My long sleeved t shirt is quality and a really nice weight for biking gear. Highly recommend you check these guys out.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







