I placed an order 3/18/2025. I was charged and never received the item. I have made multiple email inquiries and each time I was told that I will be updated soon. I called today - well durinf their... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
order(SGS-305403) Deluxe Gripper Jar Opener Color: Red Ordered November 2025-website validated order and charged my CC but it is now October 2026 AND I still HAVE NOT received my items. Custome... Zobacz więcej
This company charged my card immediately, but failed to send me what I purchased. As Christmas approached, I had to repurchase from another company. Simply Good Stuff is simply bad. They do not ans... Zobacz więcej
They don’t deserve even one star. Terrible company. Ordered a can opener on 12/26. No confirmatory email or info - nothing. Tried calling - no one answers. Emailed and did get a response saying m... Zobacz więcej
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Informacje przekazane przez różne źródła zewnętrzne
We don't have everything, but everything we have is good. 800-724-6693 www.simplygoodstuff.com 191 W Main St Webster NY 14580
Dane kontaktowe
West Main Street 191, 14580, Webster, Stany Zjednoczone
- simplygoodstuff.com
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I stumbled into the same trap as others…
I stumbled into the same trap as others here, placed an order, money taken, nothing shipped. I called several times during their business hours, no one answered, no way to leave a message. The recording said to email, so I did. Actually got a response, and was told the order was out of stock. I emailed back asking them to cancel my order and send me a refund pointing out to them that most businesses don't take payment until the order has been mailed. I also informed them that stringing me along won't work so we'll see. I'm hoping when they get this review they will know don't take kindly to being scammed. If I get the refund I will try to get back here and let you know.
Terrible
I would suggest that you do not purchase anything from this company. Go read the BBB reviews about this company.
Order never shipped but money is gone!
Order placed on May 26.
Charged on May 28.
Order has not yet shipped and all I get from the company via email is: "we are working on it".
Phone calls are never answered!
Don't buy from this company!
Should have read the reviews
Should have read the reviews. Ordered item that was never shipped. Will be going to my bank on Monday to have charges reversed. DO NOT BUY FROM THIS COMPANY. IT IS A SHELL NAME WITH NO PRODUCTS OR CUSTOMER SERVICE.
If I could give half a star
If I could give half a star, I would. Ordered on 3/16/23 with upgraded postage to receive the item quickly for an event. I never received a confirmation email. Sent a request for information. I connected the order to my account, which still says processing on 4/2/23. Call and their hours are 11-6, so I just kept redialing and redialing incessantly, and no answer nor voicemail. Emailed all the emails. No answer. TOTAL SCAM. I am going to attempt to get the transaction canceled with my credit card.
Horrible Service Good Product
Item was fine actually. However company took 3 months to deliver. I had to call actually to find out about my order and cancelled it. Then they finally shipped it after cancelling and now I can't get them to pay to take it back. One long email after another with excuses. Horrible service and communications so far.
Long delay in shipping
Long delay in shipping. Complete lies about shipping times.
My advice:
Shop elsewhere.
I ordered micro fiber gloves to clean…
I ordered micro fiber gloves to clean my blinds the order was delayed but not for long as I wasn’t in a hurry to receive them and it was understood that it might be delayed due to the Coronavirus and I was patient. I received them and am totally satisfied- thank you simplygoodstuff
Same as all other reviews here on this…
Same as all other reviews here on this site. My order was $7.50. I ordered the item on September 26, 2022. I received two e mails one that it would be delayed and one that it was "taking longer than expected to ship my order" I do not have the product as of today January 16, 2023. Sorry all, I am calling this a huge EPIC FAIL.
Don't order from this company!
Don't order from this company. I ordered merchandise in November 2022. It was charged to my credit card account on November 29th. It was noted that shipping could take up to 5 days. It is January 10th and I still have no merchandise and no one answers the phone at the number provided. I have turned all information over to my credit card company and will never order through Simply Good Stuff again.
They don’t deserve even one star
They don’t deserve even one star. Terrible company. Ordered a can opener on 12/26. No confirmatory email or info - nothing. Tried calling - no one answers. Emailed and did get a response saying my item was being prepared for shipping and I would get a tracking number. Nothing three weeks later. Luckily I used PayPal so I have been refunded. Stay away!
I ordered 1 item on Nov 4
I ordered 1 item on Nov 4, 2022. Web site claimed most orders ship in 1 to 2 business days. I called customer support and asked for a refund. They said they would refund it, but never did. Received an email on 12/12/2022 that said the product was in and would be shipped shortly. Received another email on 12/20/2022 giving apologies and said item was in shipping. I am about ready to call my credit card company for a refund!
Shameful
Same as all the other reviews - a rip off. I placed my order on 10/30/2021. It has been almost 12 months since they accepted my payment but all I've received is poor excuses and empty promises. They claimed they couldn't refund my CC because the charge is so old, and now they claim they mailed me a check -- eight weeks ago. They respond to every email with a lie. One of the products I ordered is still for sale on the website and says "Usually Ships Within 24-48 Hours." Please.
Update 11/1/22: I don't know if was a result of posting my review here, but I finally received a full refund via check, which I deposited a week ago and appears to have cleared. Still cannot recommend this business, but wanted to state that they finally did the right thing--after doing the wrong thing for 11 months.
I would give them no stars
I would give them no stars. What a horrible company. There is no customer service. No one answers the phone or calls you back.
I ordered 3 jar openers for a total of $57. I paid for it by credit card. I never received the order. They will not send me any tracking or delivery information. This is a rip off business and you should not do business with them. I am out $57 and they do not care enough to even respond. I would give them minus 1 star. Stay away from them.
Ordered a pond mister for my husband…
Ordered a pond mister for my husband the end of may. They immediately charged my credit card. It’s now august and no pond mister they do not respond to your email and if they do it’s just one broken promise after another. Save time and effort and ordered some place else
Ordered 7 items,
Ordered 7 items, 1 was shipped after 3 weeks, NO REFUND has been issued, Do Not Buy from Simply good stuff. It is a total ripoff.
I am on disability
I am on disability. They took my money on April 16, 2022. I can't afford to just be throwing away money. I can't believe that a company with such bad reviews is still in business.
I've been waiting 8 MONTHS for my…
I've been waiting 8 MONTHS for my order.
They've always emailed me back, but COME ON!!! This is ridiculous!!
Same story....2 months and no products
Like the reviewer before me, it's been 2 months and the order still says processing. It took weeks for them to tell me one of the items was "out of stock" and I requested an alternate item to be shipped asap. A few weeks later I received a message saying the second item in the order was out of stock. Again, I requested an alternate item (color choice) and requested a follow up message to confirm my choice and possible ship date. No response. They do not answer the phones, ever. Also, all of the messaging is done through their website, which does not notify you via email that you have a message so unless you just happen upon the "message" section in your account, and you were doing so many weeks after you placed the order, you would never know that they actually did send you what appears to be their standard "out of stock" message. What a mess. I hope one day the $300 worth of items I ordered will just show up at my doorstep but I'm not holding my breath. I will update this review if I receive the items. In this day and age I can't believe a US company is still in business with this kind of business practice. Reasonable shipping delays I can understand, lack of communication is unacceptable. Like every other reviewer I wish I'd done my due diligence and researched this company before buying.
Two months, no product
Ordered products 4/4/22, got a message 4/14/22 about shipment delays, then silence, just wrote again 6/5/22, was told 6/8/22 they were just NOW shipping, but sent no tracking information. Finally looked for reviews, found this site, and have just lodged a fraud claim at PayPal, hoping to get my money back.
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