I placed an order 3/18/2025. I was charged and never received the item. I have made multiple email inquiries and each time I was told that I will be updated soon. I called today - well durinf their... Zobacz więcej
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order(SGS-305403) Deluxe Gripper Jar Opener Color: Red Ordered November 2025-website validated order and charged my CC but it is now October 2026 AND I still HAVE NOT received my items. Custome... Zobacz więcej
This company charged my card immediately, but failed to send me what I purchased. As Christmas approached, I had to repurchase from another company. Simply Good Stuff is simply bad. They do not ans... Zobacz więcej
They don’t deserve even one star. Terrible company. Ordered a can opener on 12/26. No confirmatory email or info - nothing. Tried calling - no one answers. Emailed and did get a response saying m... Zobacz więcej
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Informacje przekazane przez różne źródła zewnętrzne
We don't have everything, but everything we have is good. 800-724-6693 www.simplygoodstuff.com 191 W Main St Webster NY 14580
Dane kontaktowe
West Main Street 191, 14580, Webster, Stany Zjednoczone
- simplygoodstuff.com
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Back in May
Back in May, I ordered bath sponges. Never arrived. Now August. I'm on a limited budget. Can't something be done about this "company"? (Probably run by a Nigerian Prince)
DO NOT BUY FROM HERE
DO NOT BUY FROM HERE
I’ve had the same experience as a few of these other reviews - I made a purchase in April. Waited some time and when the product didn’t arrive, I gave them a call. They said it’s delayed but that it should arrive. My products DID NOT arrive after I waited more than enough time so I called to get a refund. They said they would refund me. 5 calls and 4 emails later I realize they are not going to refund me so from the advice of these reviews, I call my bank to dispute the claim. It is very unfortunate that there are so many companies like these taking money from people and also wasting our time. Do NOT waste your time with simply good stuff.com
If I could give a negative review of…
If I could give a negative review of -10 I would. Clearly these people running this company don't understand that by using a Credit Card I can dispute the charges and receive a refund. This company gets a bad credit rating by the CC companies that will eventually cut them off from all CCs. What a stupid way to conduct business.
7 emails
7 emails, paypal dispute, and escalation finally got a response.
4 weeks, and item has not arrived.
If I could give a negative I would
If I could give a negative I would! Nothing but scammers!!!!! Had to get my bank involved for credit back! Ordered on 4/30/24 a duster. Never received it! Said it was on back order, then when contacted again by email, because they NEVER answer their 800 number, said it was finally back in stock & I would be getting shipping info. Never did & sent another email never hearing back. At least my CC is getting credited for this fraudulent company!!! DO NOT purchase ANYTHING from them!!! Another Chinese scam group!
i ordered a grass trimmer head from…
i ordered a grass trimmer head from them 10 weeks ago. sent 3 emails to them. got same answer, order in process of shipping. no confermation of shipping or a tracking number. wont order from them again.
Ordered a jar opener for senior NO DELIVERY of good
Ordered a jar opener for senior for $8.90 from Simply Good Stuff. Immediately my credit card was charged and an emailed was received on my order received. Since then, the company is MIA, no further information on shipment. When called, a recording message came on to email because the call was either outside of business hours or operators are currently busy. So emailed on my order, no one replied. This company is a scam, DEAD and MIA (missing in action) on delivery. When it came to taking your money, it was fast but no delivery. Don't buy from it, and these people should be prosecuted for fraud.
There is no option for zero stars
There is no option for zero stars, so one star it is. Simply put, this is a disreputable excuse for a company. Four months and several emails later I still have no product and no refund. I gather from other reviews that I am not alone. I should have done my research first, but I did not expect to be treated so poorly. Buyer beware.
Don't buy from this company...unless you don't mind waiting
It has been 3 months since I made a purchase from this website and I have not received the item I ordered. I emailed and called, and there has been no response.
Update: After writing this review I received my item. Thank you. It took way too long to get it though.
Absolutely terrible company
Absolutely terrible company. Took 3 months to receive an order.
This is the worst company I've ever…
This is the worst company I've ever encountered. I ordered a Christmas gift in early December & was told it would arrive in a week. It didn't. When I called they said it was delayed but would arrive before Christmas. It didn't. Then they said it was back ordered . Then I found out they had sold the last one they had before I even placed my order but never mentioned they didn't have any more.
Now it is mid February & the item still hasn't been sent & they refuse to cancel my order & refund my money. They said they can't cancel an order in progress. That is absurd. They don't have the item
so it can't be in progress. This is an item they advertise for sale, which means that if they ever get more of them they can sell them to anybody.
This is a terrible & very dishonest company.
This company charged my card…
This company charged my card immediately, but failed to send me what I purchased. As Christmas approached, I had to repurchase from another company. Simply Good Stuff is simply bad. They do not answer their customer service phone, and they do not reply their customer service email. They just ignore me, and I suppose, just hope I will eventually go away. Now I see from BBB and Trustpilot that I should never have tried to purchase anything from their business. Warning: do not attempt to buy anything from this terrible complany. Their president, Ms. Debra Lake, runs an extremely poor company - took my money and did not deliver.
Total Scam
This business has truly mastered the art of customer neglect. If you enjoy the thrill of chasing refunds for months, this is your go-to place. Forget about a swift resolution; here, you get to savor the enduring satisfaction of persistent pursuit. its a unique blend of frustration and futility that they offer, leaving you questioning if the refund is just an elusive myth. And don't be fooled by their "free shipping costs" if you decide to return something they will deduct a huge portion of the refund stating that is their shipping cost. So after almost 2 years chasing them and having to pay out of pocket to ship the item back, I was refunded only 50% of what I paid. Total scam.
Five months (and counting) and no item yet.
I ordered an item on April 20. On April 28, I was informed the item was on backorder. On May 30, not having heard anything, I asked for an update. They replied the next day that the item was still on backorder, but that they "have new inventory on the way". So I waited. And waited. Finally, on August 7 (!) I asked for an update. On August 11, they replied "Your order is in the process of shipping now". So I waited some more! Then, finally, having heard nothing, I asked for a refund on September 23. They replied today, September 27, that they couldn't refund money on an item that was "already in the shipping process". I don't know what they mean by "in the shipping process". In six weeks' time, this thing could have gone around the world a few times! What I DO know is that I will NOT buy anything from these folks again. Ever. Be warned.
I totally agree that this company is a scam!
I totally agree that this company is a scam and wish I had investigated before placing an order. Ordered months ago and getting all kinds of excuses, e.g. it's in the shipping process, I will investigate, etc.
SimplyGoodStuff is SimplySHITScumbags
The people running this company are con-artists, scammers and criminals, in my opinion; their express purpose is to scam people out of their hard-earned dollars.
I order a few things from this 'company' and they never shipped my items.
I sent multiple emails with responses/excuses, such as, the items I ordered were backordered or there was a problem with my address.
I also made multiple phone calls and except for one time the line went to a greeting message indicating their 'customer service representatives are busy' and to leave a VM. The one time someone answered, they indicated my items were expected to arrive in the next 2 weeks. Since this was a couple months into my order (and I really wanted those items), I STUPIDLY, believed them and kept my order in place.
Next, I filed a claim with the BBB. The result was that they got no response from these scammers regarding my claim and the case was closed.
Bottom Line: Do not do business with this group of criminals.
I read another post about them before writing mine and this poor guy also got scammed but at least was able to re-coop from Pay-Pal. It sucks however that Pay-Pal has to take a loss through no fault of their own. Of course a resolution like that makes you whole financially but I am sure it is still underwhelming because the 'wrong-doer' gets away with the scam.
I rated them with 1 star only because I could not give them zero or negative stars.
Totally bad vendor
Totally bad vendor. No communication from them after purchase, no way to contact them.
I used PayPal, and after 30 days of no delivery, my purchase price was refunded immediately by PayPal.
Don't waste your money with these guys.
Don't do business with this company
Don't do business with this company. I placed my order on July 13th and still haven't received it. I asked to cancel and get a refund but was told they can't cancel orders in shipping process. I asked them to send me a comparable replacement but nothing. This is totally unacceptable. This is a sham company.
If I could give them negative stars I…
If I could give them negative stars I would. -5 stars. Same issues all the others had. Took over 3 weeks to ship. Filed a complaint with PayPal. Waiting to hear back
The company takes orders and never…
The company takes orders and never ships the product. I've been waiting 2 months and when I contact them, they say it's processing and then nothing.
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