Simple Heating Services Ltd Recenzje 172

Following on from my recent comments concerning my new boiler absolutely no problems, but just to confirm it was nothing to do with me not been able to programme the thermostat. Once I'd found a plumber to check the thermostat it was as I'd thought electrical fault was found to be the problem despite been told it couldn't be the problem.
No further comments happy for it be resolved.

First of all, I would like to thank Emma and the surveyor who came to my property for keeping me updated every step of the way in having my boiler replaced.
Mike Parry, was the installer and was a pleasure to have in my home. His work was completed to the highest standard and was throughly respectful of my property. He talked the job through with myself and daughter.

Thanking you all that we’re involved and I would highly recommend Simple Heating Ltd.
Kind Regards,
Mrs J Sherwood.

This company was recommended to me and I was very impressed with their customer service. They went above and beyond to help me when I needed an emergency boiler installation 1 week before Christmas. Engineers worked quickly and efficiently. I would personally Highly recommend this company.

The day before the installation I read a critical review which made me a bit nervous. There is no need to worry if Andrew Macklin is your Corgi Engineer installer.
He was brilliant in the professional and friendly way he carried out the work and in the way he explained everything

Not affiliated with Glasgow???!!! That's a joke!!!!!

Recent experience regarding this company boiler fitted in March 21 no problem until we tried to set date and time for thermostat for the boiler to read, nothing at all so we continue to switch on /off manually. Contacted company eventually someone did get back agreed to go through using thermoset, nothing different to first log in. Contacted company again leaving messages 3 weeks later electrician contacted again this time its me that doesn't know how to use thermostat me and 2others. Finally email received Christmas week saying that at no time had they said they would do a 12 mth service, nothing wrong with any electrical wiring, no promise they would come out and finally download how to use and set thermostat if that didn't work try the manufacturer. Simple heating were no closing the case.
At no time was there an expectation that Simple Heating would service the boiler after 12 months or make a journey from Liverpool to Bridlington East Yorkshire to rectify the problem however I did expect to have the problem resolved now I have to find a corgi registered fitter to correct the problem I'm left with.
Finally It doesn't seem to concern the company if a customer is classed as medically vulnerable due to living with cancer, arthritis and chronic lung condition.
Colin Heppenstall

Very efficient and smooth service excellent is all I can say!

Took up the government 'free' boiler scheme - Simple Heating came and installed the boiler - the lads installed the new boiler and took out the old floor standing Ideal Mexico boiler.
The Boiler is working and has had no problems after over 6 months on the positive side.
On the negative side the company wouldn't send anyone out for several other problems after installation day - cracked kitchen tiles, scratched worktop, and the boiler flue outside was abit of a mess also. Plus the system controller is hard to understand even for someone who used to use I/T.
The 'free' boiler wasn't free as it was needed to be moved a fee of over £650 was required and was paid in cash (hmmm) as the card machine wasn't working.

We had the plumber come out Saturday to do some few minor issues paul priest. He was very professional and nothing was to much trouble did all the jobs but one as did not have the part very tidy and got the jobs done quickly. I would recommend simple heating

simple heating did a great job from start to finish, from the young lady on the phone to the surveyor and the young man Paul Priest who fitted the boiler who was so polite and professional, you would never know that a boiler was taken out and a new one fitted so smoothly'
well done that team.

Gas engineer Paul and his son Connor arrived 830 am prompt ,never stopped all day ,served them plenty of brews which they took on the hoof, and completed the job,late afternoon,insisted on cleaning everything and I mean everything, and left me Spick and span,and everything working perfectly,am absolutely delighted,just waiting for electrician now to complete the job, ,and would recommend this team to anyone ,

Great experience, Emily from the office kept us well informed on when our boiler would be fitted.
Ian the gas fitter arrived at 8 am on the day , his workmanship is neat and tidy very professional nothing too much trouble, excellent work would recommend them. Thank you Roy and Andrea.

Had boiler fitted by Paul. Excellent job. Had electrics done one week later (at our request) Frank arrived and again top class service. Simple Heating kept us up to date every step of the way. Highly recommend.

Had a Worcester Bosch boiler replaced. From first contact to completion there was excellent communication from the company. The engineer arrived at schedule time and worked very efficiently while on my premises, only stopping twice to drink the coffee I had provided. On completion he explained the control system which was completely different to what I had previously.
I was originally asked to make payment in cash on completion but after a phone call a bank transfer was arranged instead. I would reccomend this company to anyone who needs similar work doing.

Excellent service from initial contact to completed job, Emma in the office has kept me informed every step of the way, and if I had any queries answered them straight away, excellent communication.Paul the engineer has been a diamond, very friendly and professional from start to finish, fitted
the boiler in a professional and tidy manner. Very pleased and exemplary service from all the team at simple heating.

Thank you for a great service

After initially reading some of the reviews on here I was hesitant to go ahead with my new boiler install, however everything was running smoothly from speaking to office staff and surveyor coming to my property who reassured me that everything would be done to a high standards. The morning of install 2 lovely guys turned up well presented and very friendly, got on with the job and left everything very neat and tidy, was really happy with everything :) would recommend

We contacted this company over 4 months ago with respect an installation of a new boiler.

Since the first contact and speaking with them more than 6 times today they turned round and stated we live too far away, why oh why could we not have been told this during one of my many emails and phone calls to them.

I would honestly question the efficiency of this company.

Simple heating is such an amazing reliable company that provides such a warm friendly service the technicians are super helpful and the whole company alone were very quick to come out and help us I would definitely recommend this company to anybody who needs a heating service 10/10 I couldn’t fault them thankyou

So after waiting nearly a month with this company . A great guy called Paul spent 2 hours checking my property said everything was great to go . I passed the checks I get a call 2 days later to say I cannot have the funding but could pay £700 to have a boiler fit . I spoke with Paul in great depth about my concerns over the reviews I had seen online and that folk were saying it was a scam 😏 Now what am I left to believe 🤔. I smell a rat and u wasted my time . Do not tell people they have passed all the government tests can have funding then 2 days later say oh no there is no funding . If I could pay I wouldn't if applied ☹️

Staff very friendly work done to high standards very happy would highly recommend