I Never write reviews but this deserves it. I ordered a £630 item with 1-2 days delivery. On the 2nd day I got an email saying they had cancelled my order and would get a refund within 3-5 working d... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
I Never write reviews but this deserves it. I ordered a £630 item with 1-2 days delivery. On the 2nd day I got an email saying they had cancelled my order and would get a refund within 3-5 working d... Zobacz więcej
Reakcja na opinię
First time using the company and it's been a pleasure. Unfortunately I encountered a fault with the product I brought and it was dealt with in such a quick manner and a replacement has been sent. Coul... Zobacz więcej
Hi We received a broken reading light ,and I contacted Shopsta who dealt with getting a replacement shade straight away,which we are waiting for. Cant praise customer support enough .They gave me c... Zobacz więcej
Der angepriesene Kopfhörer OneOdio A10 ist echt Spitze! Im Vergleich zu zwei JBL Kopfhörern, die mir den Kopf schon nach 10 min schmerzhaft vollgewummert haben, erlebe ich hier auch über 2-3 Stunden... Zobacz więcej
At Shopsta, we make shopping for home and electronics effortless and affordable. We carefully select high-quality products from trusted suppliers, ensuring you get the best value and reliability. Whether you’re upgrading your space or looking for the latest tech, we’ve got you covered. Need quick delivery? We've also got you covered. Check out our reviews and you'll see why people love using Shopsta!
2nd Floor West Office 1, 113-116 Bute Street, CF10 5EQ, Cardiff, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 93% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I purchased a pair of lamps, one of which was faulty.
Customer services agreed for a full refund which was received in 24 hours.
Lovely rechargeable lamps- they are really good quality and it’s great to have 3 shades with the ability to alter the brightness. They arrived quickly and we’ll packaged with accurate communication about the delivery timings. I would definitely order again from this company.
Kept well informed and goods delivered on time.
I am giving Shopsta a 5 star Review regardless of receiving one of my two items in a faulty condition. Megan at Shopsta Support was excellent in the way she dealt with the issue. All I was required to do was to provide a 30 second video explaining the problem and emailing it to them. Megan then wasted no time in dispatching a replacement, which I will receive in 3-5 days time. If, you have a problem complete an Online Request Form and Megan will reply within 24-36 hours
You will find Megan, polite, friendly and helpful, should you experience a problem with your order.
I've never used ANC headphones so cannot compare, however, they are lightweight, comfortable and serve their purpose for me as a nervous flyer. In fact, they have been a game changer. Really like having the hard case to keep them in.
No issues with the ordering/delivery process.
Purchased Bluetooth speaker from here, I unknowingly forgot to put the company name where I was getting it delivered to, the delivery company tried 3 times then sent back to sender. Got in contact with shopsta and the problem was easily resolved and new speaker sent out within a few days. Very good customer service.
Service was outstanding, didn’t apply my discount code so they refunded me the £30 I could’ve got from it, and also upgraded my delivery to a faster shipment for free.
Fast and efficient company. Would recommend that you give them a go 👍
This arrived promptly and we are really pleased with it. Perfect for where we have it too
Megan who dealt with my problems , was very efficient,
Her response to my E.mails were very quickly.
I would definitely use your site again.
Thank you Megan 😀
I bought a Beautiful Cordless Lamp, which worked fine until recently. I then contacted Shopsta and within a week they are sending me a replacement! Brilliant communication and service. I can highly recommend this company.
I bought a mini Bluetooth speaker from Shopsta having checked out many reviews.
A discount code was offered for my purchase, at checkout it was not applied for some reason, no doubt my error.
I immediately sent an email and was sent a refund amounting to the discount I had missed out on.
Delighted.
No questions asked, what great service!
Having ordered a lamp yesterday via Apple Pay the confirmation email had my old address on it and I couldn’t change it. I sent an email to customer support and I received an email today saying the address had been updated by Megan. Absolutely first class service and I can’t praise Megan high enough going that extra mile. Thank you Megan!
Efficient and on time which given the Xmas period was impressive.
Although I had difficulty returning an item ordered from Shopsta this was in no way a reflection on the customer service I was given. Megan Gray’s help from Support was brilliant. My own lack of understanding the procedure for returns to Shopsta was to blame.
It’s nice to be able to communicate with a company promptly through email rather than Chat for a change. (Which can get very tedious quickly.)
Older customers need extra care and this company gets that. The product I received was in excellent condition and quality but just not for me. Thank you Shopsta! Sorry for the inconvenience. Mark
Purchased the Somic G760 gaming headset for my son in Nov 24 as a Christmas present and due to this time frame only tried the headset on the 28 Dec. Headset arrived quickly, was well packaged and good build quality. The headset works via the cable connected to the controller but couldn't get it to work using the wi-fi dongle with the Xbox S. I only later realised it is not compatible with this console.
Having contacted Shopsta Customer Services, they were exceptional, going above and beyond, replying promptly and professionally to my query and providing a resolution.
Based on my experience with this retailer I will certainly revisit
First of all, the lamps look lovely and it's good to have the three light settings. We ordered two as Christmas presents for ourselves as we usually buy something for the home rather than buy each other things we don't need or want. The lamps arrived well-packaged and we were very pleased with the quality and appearance. However, when we came to recharging the lamps, we discovered that one of them had a faulty 'port' for the charger cable. We contacted customer service and received a prompt response. We were asked to submit a short video to illustrate the issue. Once the Customer Service lady had received the video, she contacted us almost immediately to say that the fault was clear to see and arranged immediately shipping of a replacement.
Communication throughout was brilliant. I could not have asked for better than dealing with Shopsta's amazing Megan, who has customer service skills down to a fine art. I am not usually so effusive when writing reviews but, when I feel someone is doing a fantastic job, I believe their skills should be lauded. Thank you, Megan, for making dealing with an issue a very painless process.
Megan was very helpful, responsive and ensured my issue was dealt with promptly
Received my order promptly.
After a while I had a problem with my speaker. I messaged Shopsta who quickly without any fuss arranged a replacement.
Thankyou
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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