I Never write reviews but this deserves it. I ordered a £630 item with 1-2 days delivery. On the 2nd day I got an email saying they had cancelled my order and would get a refund within 3-5 working d... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
I Never write reviews but this deserves it. I ordered a £630 item with 1-2 days delivery. On the 2nd day I got an email saying they had cancelled my order and would get a refund within 3-5 working d... Zobacz więcej
Reakcja na opinię
First time using the company and it's been a pleasure. Unfortunately I encountered a fault with the product I brought and it was dealt with in such a quick manner and a replacement has been sent. Coul... Zobacz więcej
Hi We received a broken reading light ,and I contacted Shopsta who dealt with getting a replacement shade straight away,which we are waiting for. Cant praise customer support enough .They gave me c... Zobacz więcej
Der angepriesene Kopfhörer OneOdio A10 ist echt Spitze! Im Vergleich zu zwei JBL Kopfhörern, die mir den Kopf schon nach 10 min schmerzhaft vollgewummert haben, erlebe ich hier auch über 2-3 Stunden... Zobacz więcej
At Shopsta, we make shopping for home and electronics effortless and affordable. We carefully select high-quality products from trusted suppliers, ensuring you get the best value and reliability. Whether you’re upgrading your space or looking for the latest tech, we’ve got you covered. Need quick delivery? We've also got you covered. Check out our reviews and you'll see why people love using Shopsta!
2nd Floor West Office 1, 113-116 Bute Street, CF10 5EQ, Cardiff, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 93% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I was satisfied with the product I received. The product arrived promptly.
Simple ordering process and delivery was within a good timeframe. I would use again.
Although the lamp is nice and solid. The charge is not very good. It doesn’t last 12hrs without having to charge it again
Disappointed

Odpowiedź od Shopsta
Every part of the transaction from start to finish was excellent 🎶
I Never write reviews but this deserves it. I ordered a £630 item with 1-2 days delivery. On the 2nd day I got an email saying they had cancelled my order and would get a refund within 3-5 working days. I was desperate for this item and suggested that either they sent an alternative out or refunded me immediately so I could buy elsewhere and I just kept getting the same reply. No matter what I said, the replies were useless.
So all in all, I have no item and no money to buy another through no fault of my own. I run my own business and you absolutely can refund money immediately. I accept people make mistakes but it’s how you deal with that matters.
Extremely unhappy and would never use again.

Odpowiedź od Shopsta
The difference for me between an average company and an outstanding one is how I am treated. Had a little issue with a lamp, I contacted Customer Service, a couple of hours later I got a super response followed up with positive action as promised. To be fair, they exceeded my expectations, thanks to Ada and the team. Happy to order from this seller again.
The very attractive light arrived damaged. I immediately contacted shopsta and the matter was resolved in a couple of hours. Excellent customer service.
I have been so impressed with ShopSta customer service, from my initial product spec enquiry to resolving an issue with my purchase. They seem genuinely interested in making sure I have a great customer experience.
They have been extremely fast to respond each time to questions asked, order delivery and issue resolution.
Well done Shopsta for your unmatched service.
I ordered round black table which was delivered promptly. I changed my mind, and shopsta was very helpful about arranging the return & refund. Would definately shop here again!!
Had a problem with a product contacted shopsta and this was quickly resolved new product sent out within 24 hours of email very happy with customer service:)
Excellent company to purchase from
Good price point
Super fast delivery
To add I had an issue but it was resolved to my satisfaction faster than I thought possible
Thanks to Ada for “ owning “ my issue and resolving it it super fast
Would definitely recommend
First time using the company and it's been a pleasure. Unfortunately I encountered a fault with the product I brought and it was dealt with in such a quick manner and a replacement has been sent. Couldn't have been more smooth to deal with in terms of customer service. Only downside is it not stating the product is shipped from overseas but with that being said 6 days to arrive really isn't bad and that's including Saturday and Sunday. The product itself is top draw despite the fault so I can only imagine when it's fully working it will be top tier. I brought the commander g series gaming headset for reference
Ordered product and it arrived a week later. Good servive
Fast delivery and the sales staff really helpful in sorting out a small issue
My order never arrived. It was delivered to a warehouse in Braintree on 24 May but never seemed to go out for delivery. I requested a refund but did not get a response. Initially, the customer service opened a ticket to chase the order but then never got back in touch. I have now requested a refund twice.

Odpowiedź od Shopsta
Beautiful lights very elegant. packaged well . Good communication but took a while arrive .
After a comunication with shopsta complaining for not receiving my package they asked my adress. I sended my adress 3 times and each time the asked my adrress again. I never got my pakage.

Odpowiedź od Shopsta
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.