Shopsta Recenzje 

360
Wynik TrustScore: 4.5 na 5

4,3

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I Never write reviews but this deserves it. I ordered a £630 item with 1-2 days delivery. On the 2nd day I got an email saying they had cancelled my order and would get a refund within 3-5 working d... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

First time using the company and it's been a pleasure. Unfortunately I encountered a fault with the product I brought and it was dealt with in such a quick manner and a replacement has been sent. Coul... Zobacz więcej

Oceniono na 5 z 5

Hi We received a broken reading light ,and I contacted Shopsta who dealt with getting a replacement shade straight away,which we are waiting for. Cant praise customer support enough .They gave me c... Zobacz więcej

Oceniono na 5 z 5

Der angepriesene Kopfhörer OneOdio A10 ist echt Spitze! Im Vergleich zu zwei JBL Kopfhörern, die mir den Kopf schon nach 10 min schmerzhaft vollgewummert haben, erlebe ich hier auch über 2-3 Stunden... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep – systemy audio

Napisane przez firmę

At Shopsta, we make shopping for home and electronics effortless and affordable. We carefully select high-quality products from trusted suppliers, ensuring you get the best value and reliability. Whether you’re upgrading your space or looking for the latest tech, we’ve got you covered. Need quick delivery? We've also got you covered. Check out our reviews and you'll see why people love using Shopsta!


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

360 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 93% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,3

Wszystkie recenzje

(360)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 109

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Although the lamp is nice and solid

Although the lamp is nice and solid. The charge is not very good. It doesn’t last 12hrs without having to charge it again
Disappointed

19 czerwca 2026
Logo Shopsta

Odpowiedź od Shopsta

Hi Carla,

We’re sorry to hear that the lamp's battery life has not met your expectations.

This certainly isn't the experience we want for our customers. Please contact us at sales@shopsta.com quoting reference TP263 and include your order number so we can review your order and work towards a suitable resolution for you.

Apologies again for the disappointment caused.

Kind Regards,
Shopsta Team

Oceniono na 1 z 5

I Never write reviews but this deserves…

I Never write reviews but this deserves it. I ordered a £630 item with 1-2 days delivery. On the 2nd day I got an email saying they had cancelled my order and would get a refund within 3-5 working days. I was desperate for this item and suggested that either they sent an alternative out or refunded me immediately so I could buy elsewhere and I just kept getting the same reply. No matter what I said, the replies were useless.
So all in all, I have no item and no money to buy another through no fault of my own. I run my own business and you absolutely can refund money immediately. I accept people make mistakes but it’s how you deal with that matters.
Extremely unhappy and would never use again.

24 czerwca 2026
Opinia niezależna
Logo Shopsta

Odpowiedź od Shopsta

Hi Kay,

We’ve reviewed what happened and we are very sorry for the frustration this caused, especially given the urgency and the expectation of a 1–2 day delivery.

In this case, the order was cancelled due to the item you ordered being out of stock and a refund was initiated as per our standard processing timeframe of 3–5 working days. We completely understand how difficult this is when the item was urgently needed, and we’re sorry that we were not able to offer a faster resolution or suitable alternative at the time.

We appreciate your feedback regarding how this was handled. If you would be open to it, we would like the opportunity to look into this further and see what more can be done to make this right for you. Please feel free to contact us at sales@shopsta.com quoting TP262 so we can assist directly.

Apologies again for the inconvenience caused.

Kind Regards,
Shopsta Team

Oceniono na 5 z 5

Outstanding Customer Service

The difference for me between an average company and an outstanding one is how I am treated. Had a little issue with a lamp, I contacted Customer Service, a couple of hours later I got a super response followed up with positive action as promised. To be fair, they exceeded my expectations, thanks to Ada and the team. Happy to order from this seller again.

26 czerwca 2026
Opinia niezależna
Oceniono na 4 z 5

Great Customer Service

The very attractive light arrived damaged. I immediately contacted shopsta and the matter was resolved in a couple of hours. Excellent customer service.

19 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

I have been so impressed with ShopSta…

I have been so impressed with ShopSta customer service, from my initial product spec enquiry to resolving an issue with my purchase. They seem genuinely interested in making sure I have a great customer experience.
They have been extremely fast to respond each time to questions asked, order delivery and issue resolution.
Well done Shopsta for your unmatched service.

19 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Great Service

I ordered round black table which was delivered promptly. I changed my mind, and shopsta was very helpful about arranging the return & refund. Would definately shop here again!!

12 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

5 stars

Had a problem with a product contacted shopsta and this was quickly resolved new product sent out within 24 hours of email very happy with customer service:)

13 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Excellent company to purchase from

Excellent company to purchase from
Good price point
Super fast delivery
To add I had an issue but it was resolved to my satisfaction faster than I thought possible
Thanks to Ada for “ owning “ my issue and resolving it it super fast
Would definitely recommend

9 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

First time using the company and it's…

First time using the company and it's been a pleasure. Unfortunately I encountered a fault with the product I brought and it was dealt with in such a quick manner and a replacement has been sent. Couldn't have been more smooth to deal with in terms of customer service. Only downside is it not stating the product is shipped from overseas but with that being said 6 days to arrive really isn't bad and that's including Saturday and Sunday. The product itself is top draw despite the fault so I can only imagine when it's fully working it will be top tier. I brought the commander g series gaming headset for reference

9 czerwca 2026
Opinia niezależna
Oceniono na 1 z 5

My order never arrived

My order never arrived. It was delivered to a warehouse in Braintree on 24 May but never seemed to go out for delivery. I requested a refund but did not get a response. Initially, the customer service opened a ticket to chase the order but then never got back in touch. I have now requested a refund twice.

21 maja 2026
Logo Shopsta

Odpowiedź od Shopsta

Hi Mrs Matthews,

I've reviewed what happened and we are sorry for this. We understand your frustration regarding the lack of updates after your order was initially being chased with the courier.

Please contact us at sales@shopsta.com quoting reference TP257 so we can locate your case and investigate this properly for you, including your refund request.

Apologies again for the inconvenience caused.

Kind Regards,
Shopsta Team

Oceniono na 1 z 5

Bad communication with shopsta…

After a comunication with shopsta complaining for not receiving my package they asked my adress. I sended my adress 3 times and each time the asked my adrress again. I never got my pakage.

21 maja 2026
Opinia niezależna
Logo Shopsta

Odpowiedź od Shopsta

Hi Costas,

I've reviewed what happened and we are sorry for this. We understand how frustrating it must have been to be asked for your address multiple times and still not receive your package.

Unfortunately, we're unable to locate your order from this review alone. Please contact us at sales@shopsta.com quoting reference TP256 and include your order number so we can investigate what happened and work towards a resolution for you.

Apologies again for the inconvenience caused.

Kind Regards,
Shopsta Team

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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