Please consider locker delivery if possible. Customers could collect the parcel without wasting time to wait. Royal mail is the worst option. I use your products for many years.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The shiseido powder foundation is fantastic. I used the shade oak for my Mac studio fix powder n foundation colour NC 37 ( new formula) . The shiseido goes in seamlessly and is not drying at all. I ha... Zobacz więcej
My daughter loves this product so its on the christmas list every year. wish they had produced more large calendars though as I tried to grab one but too late so dissapointing. ...Waiting for the fa... Zobacz więcej
What can i say🎈 i discovered shiseido in a magical way afew years ago and i have never looked back. Their perfume is now my signature scent. Their website is very colour coordinated and the pr... Zobacz więcej
Informacje dotyczące firmy
O Shiseido UK
Napisane przez firmę
Shiseido is a premium skincare and makeup brand that has been at the forefront of the industry for over 150 years. With a deep appreciation for the power of Japanese skincare, Shiseido offers a truly holistic experience that empowers you to reveal your most vibrant and radiant self every day.
As an innovative cosmetic company, Shiseido blends cutting-edge technology with breakthrough science from Japan to create skincare and makeup products that deliver exceptional results. Our commitment to excellence is reflected in every product we offer, from luxurious cleansers and serums to high-performance makeup that enhances your natural beauty.
Whether you're looking to elevate your skincare routine or your makeup essentials, Shiseido has something for everyone. Discover the power of Japanese skincare and experience the transformative power of Shiseido.
Dane kontaktowe
1 Kingsway, WC2B6AN, London, Zjednoczone Królestwo
- +44 2038100770
- https://www.shiseido.co.uk/gb/en/contact-us
- shiseido.co.uk
Odpowiada na 57% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
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Rujlarını çok beğeniyorum.
Great product
Great product and always delivered on time and with some lovely samples.
Would still love my favourite Pureness powder foundation to come back though as nothing compared to that.
Shiseido products are great and the…
Shiseido products are great and the delivery is very fast
My return until now for more than a…
My return until now for more than a week is not yet refunded. I don’t like the shesiedo online works. Not easy unlike some other brand or company easy easy and quick. No update for the return. This is an expensive products but the way to do business and customer service not good at all.
I am not happy with communication
I am not happy with communication. I bought lots of stuff 2 times. There is no any further discount or any gift! I will buy from spacenk or boots.
Incredible!
Received my eye uplifiting cream( which i bought from official website) with extraordinary care!!!in a loving red packing.
I have been using Shiseido products for months and Im not gonna switch to any other brand honestly.!
I adore the products I use the results are unbelievable and transforms the surroubding eye and skin after afew days of using!
Every one was admiring my skin how amazing I have changed.
Actually ,although the price is beyond my budget,I am incredibly satisfied with spending on Shiseido !
Thank you and Thank God I found you!
Eli
Easy ordering fast delivery lovely free…
Easy ordering fast delivery lovely free gifts with order which are brilliant size to take on holiday .
It's more expensive than my normal skincare but i am excited to see the results
Silky luxurious powder
This foundation powder feels luxurious. It has a smooth silky finish which makes it stand out from other cheaper foundations and the shell colour is good for me. It covers skin redness. Would buy again. Comes in a black case.
It was a pleasant experience to order…
It was a pleasant experience to order and the product arrived quite quickly.
I haven’t tried them yet but it seems good looking packaging.
Fast delivery
Fast delivery, lovely sun protection sets, look forward to using them on my next holiday
Great set for summer days,the products…
Great set for summer days,the products are best quality, also I love the vibrant colour of the beach bag⛱️ and towel.
Misleading Website Layout – Lost my £120+ Reward (Order SUK00302719)
I spent over £120 to qualify for a promotional reward, but the website's design is incredibly misleading and feels like a "trick."
While the free samples are chosen at the bottom of the page, the tick-box for the actual high-value reward is placed above the order summary, making it very easy to miss while you are focusing on the checkout flow.
Because of this inconsistent layout, the reward wasn't included. Despite clearly meeting the spend threshold, Shiseido refused to send the gift I earned.
Support refused to ship the item separately, hiding behind "policy" instead of acknowledging their poor website UX.
I am keeping the products because I am a loyal customer and love the products themselves, and also because a return is simply too stressful for me to deal with. However, it feels like the site is designed to avoid giving loyal customers their earned rewards.
Thank you Shiseido for the Women's Day "present."
* Order Number: SUK00302719
Great product and arrived promptly
Poor quality, useless customer service
I was very excited to purchase my first item from Shiseido. However, after first use the item broke and customer service states that this does not qualify for a refund or an exchange. Instead I got offered a discount for my next purchase. There will be no next purchase from a company that sells such cheap low quality products that break so fast. I am now out of pocket nearly £200 on a product that does not work. Greedy greedy corporation :(
Absolutely love the Shiseido…
Absolutely love the Shiseido REVITALESSENCE SKIN GLOW Foundation, the only foundation I use. Gives skin a lovely glow, lightweight and a little goes a long way. Can’t wait for the SYNCHRO SKIN RADIANT LIFTING liquid CONCEALER to come back in stock!
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