I made an enquiry to SHP in December 2023, but my mother decided to go home rather than go into a home. For 3 months, I received texts asking me for an update, but after advising the position again, t... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
I made an enquiry to SHP in December 2023, but my mother decided to go home rather than go into a home. For 3 months, I received texts asking me for an update, but after advising the position again, t... Zobacz więcej
Reakcja na opinię
Senior Home Plus provided an excellent service. The process ran very smoothly and I have received a number of follow up calls to check how things are going. Great support at a difficult time
Reakcja na opinię
I dealt with Jennifer Walker who was extremely helpful and kept me updated all the time. Suggesting care homes i hadnt found. I would recommend their service very much
Spoke to a very helpful member of staff, Nikki Green. Nikki was very attentive in providing sound advice on care home options, following up information in a very efficient way. Thank you Senior Home... Zobacz więcej
Reakcja na opinię
Senior Home Plus is your trusted partner in finding the right residential or nursing home all over England. We provide free, personalized guidance to elderly individuals and their families as they navigate the often-complex process of moving into a care home. Our compassionate advisors are specially trained to offer expert support, whether you're looking for a care home, a residential home, a nursing home, or even an assisted living facility. With access to a vast database of available care homes and real-time vacancies, we ensure fast and efficient matching based on your loved one’s medical needs, level of autonomy, budget, and preferred location. At Senior Home Plus, we combine empathy, professionalism, and practical expertise to help families make confident decisions about finding the care home tailored to their needs.
Zjednoczone Królestwo
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 93% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Jenifer Walker at Senior Home Plus was incredibly helpful and supportive in what is a difficult journey to find the right care home for my father. She set-up tours of great care homes and followed up with me. This is a free service which is great, and I highly recommend using it.

Odpowiedź od Senior Home Plus
I was contacted by Jenifer Walker with an offer to help us find suitable respite care for my Husband. I was greatly impressed with her friendliness and meticulous attention to every relevant detail of the help we needed. We quickly received a suggestion of a suitable care home. We visited and it so right for our needs we booked on the spot.
Many thanks Jenifer for your exceptional understanding.

Odpowiedź od Senior Home Plus
I made contact around 2 years ago trying to find care for my poorly Mum. I was asked what my requirements were and it was clear they couldn’t find anything suitable. However they kept contacting me with Homes that did not meet my needs. I asked them to stop calling as I had found somewhere myself that met all our requirements. They stopped contacting me for a while, my Mother sadly passed away not many weeks after finding her new home. I was contacted again and explained via email and phone conversation that she had passed away. I have been contacted 3 times in the last 6 weeks asking if I’m still looking for a Home for my Mum... well obviously not. I have replied to 3 emails to explain the situation but the contact keeps happening. PLEASE stop contacting me, remove me from your system and show some respect!
7 months to reply, says it all!

Odpowiedź od Senior Home Plus
I contacted Seniorhomeplus as I was trying to find a suitable nursing home for my friend who is suffering from dementia. Jenifer Walker, the Seniorhomeplus advisor was sympathetic, helpful and constructive - and gave freely of her time and experience in clarifying my friend's particular needs and how a suitable place might be found him.
Senior Home Plus are an excellent firm to aid your search to find a quality care home for your loved one. After my initial search for a care home I was contacted by Jenifer Walker from Senior Home Plus she was kind and considerate to the needs of my friend who I was looking for a care home due to her Alzheimer’s she recommended an excellent home that had all the amenities my friend needed to still give her a great quality of life in a modern clean environment with a great outdoor space which my friend loves. She now lives in the home and is enjoying each day as it comes. Thank you Jenifer Walker for all the advice you gave and finding this wonderful home for my friend.

Odpowiedź od Senior Home Plus
Jenifer Walker was so helpful with my enquiry for my friends care home.
Thank you for all your help Jenifer.

Odpowiedź od Senior Home Plus
Josh Moore was very attentive and knowledgable and responded quickly with suggestions for care facilities locally. He followed up any enquiries. We did in fact choose a care home not on his list but that did not reflect any dissatisfaction with Senior Home Plus service given.

Odpowiedź od Senior Home Plus

Odpowiedź od Senior Home Plus
Emma was super friendly and helpful. We had a phone conversation about what I was looking for to help with my Nan's care. Emma kept in touch with text messages and arranged appointments for me to view a couple to nursing homes. This was really helpful when you find yourself suddenly needing to sort care and leading your own busy life! Every little helps - thanks Emma! X

Odpowiedź od Senior Home Plus
Good to be able to talk through various options and receive guidance. Very pleased with our choice of The Pines in Hove. Excellent follow up service from Jake.

Odpowiedź od Senior Home Plus
While looking for a respite home for my aged Aunt while we were out of the country Jennifer Walker was sympathetic and very helpful in providing alternative homes and arranging viewings. It made a difficult and emotional job so much easier for us

Odpowiedź od Senior Home Plus
Jennifer Walker
Is the lady that introduced me to you and I’m very glad she did she has been most helpful and guiding me and looking after me ongoing so all well done and thank you very much
The experience started quite a time back at least three weeks and Jennifer‘s contacting me on occasions since then
John McCann

Odpowiedź od Senior Home Plus
Hannah was super helpful and really listened to the brief. Thank you at a difficult time.
Many thanks
Annabel

Odpowiedź od Senior Home Plus
Josh kept in contact with me to see how my search was progressing.

Odpowiedź od Senior Home Plus
Understanding all is not black and white with social care funding

Odpowiedź od Senior Home Plus
Josh and his team connected with me and were amazing. Josh kept in touch my with me and never minded my needs for my husband changing constantly. I was offered good reliable advice plus being found homes to suit our needs. Unfortunately my husband didn't get to move to a better place in time but my appreciation of your assistance is heartfelt

Odpowiedź od Senior Home Plus
I wasn't expecting such attention and care to be given when I filled out the online form but Josh Moore really took the time to listen and respond appropriately. He followed up daily with me and made me feel like I wasn't alone in doing the search for mums care.
I would definitely use this Your Senior Home Plus again, should we need it because I had zero knowledge of how these homes work and Josh helped me to understand.

Odpowiedź od Senior Home Plus
Jenifer Walker was very efficient in listing possible homes for my mother. The service helps to reduce the manual search of homes and provides information.

Odpowiedź od Senior Home Plus
After my initial phone call with Jenifer Walker explaining my situation and wanting to find a suitable care home for my mother in law l was very pleased how she emailed me several times to check how things were going and offered her advice and understanding.
Overall a great experience

Odpowiedź od Senior Home Plus
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.