I was advised to speak to Lottie as my mother has Alzheimer’s and I needed some advice on the future. Eva was extremely kind and understanding of my situation. She made everything very clear and put... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I cannot explain in words how amazing Lottie has been. I got an initial consultation very quickly, they sent me a long list of recommendations and within 7 days I already have support in place for my... Zobacz więcej
Reakcja na opinię
Great free service that lists different care services for you to work through , very easy to navigate the service, Thank you we have found a lovely family ran care company to look after my elderly Au... Zobacz więcej
It was useful to get a shortlist of potentially suitable care homes so quickly, along with a range of useful information. I'd definitely use the service again. Four options were provided in my results... Zobacz więcej
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Informacje dotyczące firmy
Informacje o Lottie
Napisane przez firmę
Meet Lottie - a family's trusted (and free) guide to understanding, finding, and funding later life care 💓
Proudly rated the UK’s most loved eldercare finding service, Lottie’s marketplace allows families to easily compare local care services and to find their perfect solution at an affordable price.
Whether you’re looking for a nursing care home or a home care provider offering dementia care services, would like your parent to have access to a landscaped garden or you're looking to personally move into a retirement home with your beloved pet cat, Lottie is on hand to empower you to make a quick and an informed decision.
With a big focus on quality and transparency, Lottie puts retirees and their loved ones at the heart of everything we do and want to ensure all families feel supported and well equipped throughout their care and retirement search process.
Lottie.org visitors gain access to 1000's of detailed listings of care and retirement provider services, including photography, videos, and virtual tours, as well as extensive vetted information about the care services offered, fees & availability, facilities and much more.
Need a little extra help? You’re not alone! You can visit Lottie’s advice hub to get access to 100's of free care guides or get in touch with one of Lottie’s trusted and knowledgeable Care Experts, who offer a free care helpline and have supported thousands of families find their next chapter of later life. Your dedicated Care Expert is on hand every step of the way and to help you through a jargon-free step-by-price process to finding your perfect outcome.
- Connect with us
Dane kontaktowe
Unit 7, 2nd Floor, Woolyard, SE1 3UD, Bermondsey, Zjednoczone Królestwo
- 0330 912 8126
- hello@lottie.org
- lottie.org
4,9
Doskonała
1 tys. recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great free service that lists different…
Great free service that lists different care services for you to work through , very easy to navigate the service, Thank you we have found a lovely family ran care company to look after my elderly Aunt .
Regards Teresa
13 kwietnia 2026
Opinia niezależna
Odpowiedź od Lottie
Hey Jo,
Thanks so much for review, I am glad we could help you with your care search. If you need any further assistance, please feel free to reach out, we're happy to help.
Warm Wishes,
Bridie
Care Expert | Lottie
Very informative
Very informative, constructive conversation outlining the ways to navigate the care system.
Eva was very knowledgeable and provided the necessary information I needed to move forward with future planning.
17 kwietnia 2026
Opinia niezależna
Odpowiedź od Lottie
Thank you for taking the time to leave a review on my service so far Lucy!
I am always happy to help you and your family navigate care.
Best wishes
Eva
(Care Expert)
Lovely supportive team
Lovely supportive team. Spoke to Klara who got back to my email super quickly and helped me with my needs, as well as went above and beyond to offer things I wasn’t aware of or had thought of!
17 kwietnia 2026
Opinia niezależna
Odpowiedź od Lottie
Thank you for your review, Charlotte. It was lovely speaking with you and I'm pleased my support has been helpful.
Best wishes,
Klara (Care Expert)
Respite care
I needed to arrange Respite care for my elderly father-in-law and Bridie from Lottie called me back very quickly after I left a message with them. She took her time to explain the process to me as well as finding out about our particular requirements. The whole experience was very positive.
15 kwietnia 2026
Opinia niezależna
Odpowiedź od Lottie
Hey John, Thank you so much for your review. I’m really glad I could help and that you felt supported through the process. It was a pleasure speaking with you and I look forward to continuing to help you are your family. If you have any questions, please don’t hesitate to reach out.
Best wishes,
Bridie
Care Expert | Lottie
Compassionate care
I was advised to speak to Lottie as my mother has Alzheimer’s and I needed some advice on the future. Eva was extremely kind and understanding of my situation. She made everything very clear and put my mind at rest over some issues. She followed up the call with a couple of messages to check I was ok as I’d got upset during the call.
Eva sent me through some literature to help me understand what is available, as well as signposting me to organisations to support me and my family.
Highly recommended!
14 kwietnia 2026
Opinia niezależna
Odpowiedź od Lottie
Thank you for leaving a review on my service.
I am really pleased that you reached out for support. I am always happy to help you and your family!
Best wishes
Eva
(Care Expert)
It was good to see a selection of care homes
It was good to see a selection of care homes in the area so quickly. I was impressed that one care home called me very promptly. Another emailed the following day and a third left a voice message a few days later, but by then we'd already decided to go with the first care home.
11 kwietnia 2026
Opinia niezależna
Odpowiedź od Lottie
Hey Julia,
Thank you for your review, we're really pleased we could help and it's brilliant to hear that the first care home moved so quickly for you.
If you need any further assistance, please feel free to reach out.
Best wishes,
Bridie
Care Expert | Lottie
Makes the search simple...
It was useful to get a shortlist of potentially suitable care homes so quickly, along with a range of useful information. I'd definitely use the service again. Four options were provided in my results and two of the companies contacted me soon after, but there's no hard sell.
1 kwietnia 2026
Opinia niezależna
Odpowiedź od Lottie
Hey,
Thank you for your review, we're so glad the service was helpful! Getting a quality shortlist quickly is exactly what we aim for, care decisions are stressful enough without the research taking over. It's great to hear the providers followed up promptly too!
Please feel free to reach out if you need any further assistance.
Best wishes,
Bridie
Care Expert at Lottie
Holding my hand through the process
Spoke to Eva who was very helpful and patient with me in explaining the options available to my parents. It’s always a concern going into the unknown in making sure my parents get the right help and to hold my hand through the process.
14 kwietnia 2026
Opinia niezależna
Odpowiedź od Lottie
Thank you for leaving a review on my service Neil!
I am always happy to help you and your parents navigate care.
Best wishes
Eva
(Care Expert)
considerate knowledgeable advice
Clear advice from someone who clearly understood the system and could give good and relevant advice.
14 kwietnia 2026
Opinia niezależna
Odpowiedź od Lottie
Thank you for taking the time to share your feedback, Andrew. I'm glad my support has been helpful.
Please contact me if there is anything else I can help with.
Best wishes,
Klara (Care Expert)
Klara listened to me more than anyone…
Klara listened to me more than anyone during my dad’s journey since his fall. She was so empathetic and went above and beyond to help. We found dads home thanks to Klara and we can’t thank her enough.
2 kwietnia 2026
Opinia niezależna
Odpowiedź od Lottie
Thank you for your lovely review, Nicala. I'm so pleased my support has been helpful and that you have found the right care for your dad.
Please reach out if there is anything I can help with in the future.
Best wishes,
Klara (Care Expert)
Lottie has saved me so much stress
I cannot explain in words how amazing Lottie has been. I got an initial consultation very quickly, they sent me a long list of recommendations and within 7 days I already have support in place for my mum. The weight this has removed from my shoulders is huge. I have been avoiding facing some of the topics and Klara was considerate and supportive throughout. I would highly recommend Lottie.
3 kwietnia 2026
Opinia niezależna
Odpowiedź od Lottie
Thank you for your review, Sarah. I'm so pleased the service has been helpful, and that a weight has been lifted from your shoulders.
If you have any care or funding-related questions in the future, please don't hesitate to contact me.
Best wishes,
Klara (Care Expert)
Sensitive, clear guidance and a swift response.
A swift response and Klara talked me through the options sensitively and clearly. Thank you for asking just the right amount and providing extra information and context as we begin to navigate the next steps for our parents.
13 kwietnia 2026
Opinia niezależna
Odpowiedź od Lottie
Thank you for your lovely review, Charlotte. I'm glad that our phone call was helpful and please reach back out if you have any further questions.
Best wishes,
Klara (Care Expert)
Very efficient and effective and we…
Very efficient and effective and we were matched with a perfect carer for my Mom within a few days and will definitely using the recommended Carer Company and our lovely carer again very soon !!
11 kwietnia 2026
Opinia niezależna
Odpowiedź od Lottie
Thank you for your review, Angela. It's great to hear our website helped you to find the right care.
If you have any care or funding-related questions, please feel free to contact us.
Best wishes,
Klara (Care Expert)
Very helpful service. Would Recommend
Klara was the very helpful lady who I spoke too. Provided extremely useful information that I am acting upon in regards to my Mum, offered follow up support. Very professional would recommend
17 marca 2026
Opinia niezależna
Odpowiedź od Lottie
Thank you for taking the time to leave a review. I'm glad my support has been helpful.
If you have any further care or funding-related questions, please don't hesitate to contact me.
Best wishes,
Klara (Care Expert)
Extremely helpful trying to decide on…
Extremely helpful trying to decide on different options for my father In law
12 kwietnia 2026
Opinia niezależna
Odpowiedź od Lottie
Thank you for your feedback, Jane. I'm glad our website has been helpful for your care search.
Best wishes,
Klara (Care Expert)
Odpowiedź od Lottie
Thank you for your review, Vanita. I'm glad our website has helped you to explore different care options.
If you have any care or funding-related questions, please don't hesitate to contact us.
Best wishes,
Klara (Care Expert)
Was very helpful when I rang for help
10 kwietnia 2026
Odpowiedź od Lottie
Thank you for your review Maureen, I am so glad to of been able to help you with your search. Please feel free to reach out if you need any further assistance.
Best wishes,
Bridie
Care Expert
Was looking for respite care unable to…
Was looking for respite care unable to find I was not able to book respite.
8 kwietnia 2026
Opinia niezależna
Lottie was great at delivering a list of care agencies.
Lottie was great at delivering a list of Care agencies within minutes of searching, matching with specific needs.
The list gave a variety of companies with varying prices to contact.
Within twenty minutes of reading the details, I received a phone call and several emails from the different agencies I had read.
I was reassured I could find care for my parent quickly.
8 kwietnia 2026
Opinia niezależna
Odpowiedź od Lottie
Thank you so much for your lovely review! It's brilliant to hear that you were matched with the right agencies so quickly and that the variety of options gave you a good range to work with. Finding care for a parent can feel really overwhelming, so knowing you felt reassured and in safe hands makes all the difference. Wishing you and your family all the best on this journey and please don't hesitate to reach out if you need anything at all.
Best wishes,
Bridie
Care Expert
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