I am in the process of looking for a care home placement for a relative, in the Lancashire area. I spoke to Maya, who was patient and understanding of my needs. She was thorough and very professional,... Zobacz więcej
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I am in the process of looking for a care home placement for a relative, in the Lancashire area. I spoke to Maya, who was patient and understanding of my needs. She was thorough and very professional,... Zobacz więcej
Reakcja na opinię
I contacted Senior Home Plus for guidance and advise regarding Care/resident home respite vacancies for my dad in our area. Their advisor - Maya Smith, not only provided helpful advise but also contin... Zobacz więcej
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Hannah has been superb in advising me about local homes for my mum. I’m a little “rabbit in the headlights” at the moment and Hannah has kept it straight forward and understandable. Exactly what I nee... Zobacz więcej
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My Mum died in January & this excuse of a company is still emailing me about a nursing home. I have phoned & emailed my “Advisor” - Joey Beck - to update him on numerous occasions but he will not rem... Zobacz więcej
Reakcja na opinię
Senior Home Plus is your trusted partner in finding the right residential or nursing home all over England. We provide free, personalized guidance to elderly individuals and their families as they navigate the often-complex process of moving into a care home. Our compassionate advisors are specially trained to offer expert support, whether you're looking for a care home, a residential home, a nursing home, or even an assisted living facility. With access to a vast database of available care homes and real-time vacancies, we ensure fast and efficient matching based on your loved one’s medical needs, level of autonomy, budget, and preferred location. At Senior Home Plus, we combine empathy, professionalism, and practical expertise to help families make confident decisions about finding the care home tailored to their needs.
Zjednoczone Królestwo
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 92% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Jennifer walker was very helpful helping to find my mother a care home. Would highly recommend speaking to her.
And yet again after my review about harassment.. they rung again today.
Run a mile from this company.
DO NOT CONTACT ME again.
Guess what...they rang me again today despite the reply saying they have deleted me from their database.
STOP CONTACTING ME!

Odpowiedź od Senior Home Plus
Ella White was very kind and professional dealing with my enquiry and got back to me quickly with the information I needed. She has a very nice reassuring manner. Much appreciated
Many thanks

Odpowiedź od Senior Home Plus
Josh was so very helpful, I have been really struggling with researching renting somewhere with help if it is needed.
Having spoken with Josh I feel much more positive and relieved. Felt as though I had been wading through treacle and Josh clarified lots of areas for me.
A Great Big Thank You to Josh. Sheila Bishop.

Odpowiedź od Senior Home Plus
Hannah has been superb in advising me about local homes for my mum. I’m a little “rabbit in the headlights” at the moment and Hannah has kept it straight forward and understandable. Exactly what I need right now.

Odpowiedź od Senior Home Plus
I am in the process of looking for a care home placement for a relative, in the Lancashire area. I spoke to Maya, who was patient and understanding of my needs. She was thorough and very professional, and was able to advise be about a number of suitable places. She then sent me a list in order for me to view them online. I have now arranged to visit some of them, and am hopeful of finding the right place, thanks to her advice. I am very impressed with this free service. I would recommend Senior Home Plus to anyone in my situation.

Odpowiedź od Senior Home Plus
Excellent customer service with a caring nature willing to assist with confidence making sure you have the relevant information.

Odpowiedź od Senior Home Plus
The support I got from Nikki Green was amazing during such a challenging time. I will be forever grateful.

Odpowiedź od Senior Home Plus
I contacted Senior Home Plus for guidance and advise regarding Care/resident home respite vacancies for my dad in our area. Their advisor - Maya Smith, not only provided helpful advise but also continuously kept in touch until fully resolved. 5 Star service. I would highly recommend this service. Thank You. Hatch Virdi

Odpowiedź od Senior Home Plus
Hannah was so helpful throughout the difficult process of finding my aunt a care home.

Odpowiedź od Senior Home Plus
Very satisfied with the service. The team understood our needs immediately and helped us find a beautiful care home for my father very quickly. Professional, kind, and reassuring support throughout the whole process. Thank you again!

Odpowiedź od Senior Home Plus
My Mum died in January & this excuse of a company is still emailing me about a nursing home. I have phoned & emailed my “Advisor” - Joey Beck - to update him on numerous occasions but he will not remove my details from their records. It’s impossible to get through to anyone to lodge a complaint. DO NOT USE THEM
Update 09/06/26: Joey has confirmed my details have been removed from their system & they will not be contacting me again. He has also apologised for not removing my details when first requested. I’m grateful for this issue to be, finally, resolved.

Odpowiedź od Senior Home Plus
I Queried these regarding my stepdad! They've ended up absolutely harassing me constantly phoning my phone I've blocked the number they've used other numbers they are an absolute pest !! Leave me alone I've tried to have them remove my number yet still they ring ABSOLUTELY ANNOYING!! Stop harassing me , if I needed your services I'd of rang you myself it's so bad now STOP IT !! It feels like stalking /harassment!!
Thank you for your response I'd asked a chap to STOP & remove my number then got 2 calls back to back the following day ! However it has now stopped yet all it did was add stress to me at a most certainly difficult time & was wholly unhelpful, AND STILL THEY RANG ME !!! My friend sadly passed away Friday 22/5 & these jokers rang again !! I went absolutely BALLISTIC at them I'm hugely dissapointed at a company thsts supposed to help THEY were told my father was in a home & must of rang 10 more times after receiving this information!! So SO SO SO SO UNPROFESSIONAL avoid at all costs of you value your peace!! They are intrusive pests !!! This was. 22/05/26 so continued a further month !!! Disgusting
AS FOR THE REPLY UNDERNEATH THIS REVIEW,, IT STILL CONTINUED INTO MAY !!!!! SO 🙄

Odpowiedź od Senior Home Plus
Maya was extremely helpful.it was very stressful trying to find a care home for my mum i must have rang 20 places and got no where. i would try senior home and their first recommensation was actually perfect.5 mins from my house and they take very good care of my mum.

Odpowiedź od Senior Home Plus
Nikki Green was incredibly helpful, understanding, informative and supportive. She quickly grasped the situation and came up with several solutions which has led to my brother being able to have some respite care in an environment that will work well for him, ahead of moving into a more permanent home. Nikki regularly checked in and kept in touch which was comforting.

Odpowiedź od Senior Home Plus
Received a call back within 10 mins of registering on line. Excellent service and gave sound advice

Odpowiedź od Senior Home Plus
My enquiries were responded to very promptly and follow up correspondence was received too.

Odpowiedź od Senior Home Plus
At a time of family stress it was really apreciated to have someone to talk with and seek adviise and help.
In particular Jake Saunders was of great help. His suggestions led us to being able to find the right care package and accomodation. I was also useful to have his `follow-up` calls.

Odpowiedź od Senior Home Plus
Emma Wilson was AMAZING
Straight from the start she was very focused on our needs For getting respite for our mum
She understood what we needed
Her communication skills were excellent
Keeping in close contact helping us through the process
If you need any help with finding respite
I would highly recommend EMMA WILSON

Odpowiedź od Senior Home Plus
Made my enquiry on line in the afternoon and was phoned shortly afterwards by Hannah. Hannah made some suggestions for CQC Good rated Nursing Care Homes near me. All of them contacted me within 24 hours to discuss my relatives needs and if the home would be appropriate for them, offering visits, too. This Senior Home Plus service has worked well for me by taking away some of the stress involved in looking for a suitable care home. Hannah also followed up a few days later to see hoe I was getting on. A nice touch. Thank you Hannah.

Odpowiedź od Senior Home Plus
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