Instead of sending out a wide variety of perfumes, they persistently send out their own range… which smells like straight alcohol. Try cancelling and it only offers you to go on a “short break” too... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
It’s only my second month. But let’s be real, I could walk into any department store and get samples of all of these perfumes. So you’re basically making people pay for samples that you’re probably ge... Zobacz więcej
I really like this concept of trying new perfumes without committing to a full size and price tag. This bottle fits discretely in my bag, or purse and i dont worry anout it leaking. Im excited to be... Zobacz więcej
I had an issue with the scent I didn’t get this month. I explained the situation and they immediately took care of the problem shipped out a replacement and I should be getting it soon. I don’t think... Zobacz więcej
Informacje dotyczące firmy
About Us
Napisane przez firmę
- Scentbird is the fragrance destination for those who believe scent is more than an accessory — it’s an expression of identity.
- We’ve reimagined the way people experience perfume by creating a luxury subscription designed for exploration. For $16.95 a month, members can choose from over 700 designer and niche fragrances, with new arrivals added regularly. Each month, you receive a 30-day supply of the scent you select — giving you the freedom to test-drive a fragrance before committing to a full bottle.
- At Scentbird, our hearts beat around delivering joy through scent and clean beauty. We believe discovering your signature fragrance should feel exciting, effortless, and personal — not overwhelming. Whether you gravitate toward warm gourmands, fresh florals, rich ambers, or modern musks, Scentbird is your fragrance playground.
- Beyond perfume, we are a community built around discovery. We create space for our members to explore, learn, and refine their scent preferences with confidence. From cult-favorite designers to emerging niche houses, we curate an elevated assortment so you can experience luxury on your own terms.
- Scentbird brings the art of fragrance directly to your fingertips — making it easy to experiment, indulge, and define your personal scent story, one month at a time.
Dane kontaktowe
401 Cottontail Ln, 08873, Somerset, Stany Zjednoczone
- scentbird.com
3,7
Średnia
30 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I tried to cancel my subscription and…
I tried to cancel my subscription and it wouldn't let me I got charged anyway for October. They shipped off another order the day after I tried to cancel.
9 października 2026
Odpowiedź od Scentbird
We're sorry to hear that you had difficulty canceling your subscription and were charged for October despite your cancellation attempt. We understand how frustrating it must be to receive another shipment when you were trying to stop future orders. This is certainly not the experience we want for our customers. You can cancel your subscription directly through the Scentbird app under your account settings. Please email us at support@scentbird.com with your account details so our team can review your cancellation attempt, investigate the October charge, and explore available options. We appreciate the opportunity to resolve this for you.
Very unique smell very nice
9 października 2026
Simple, precise, punctual.
I think the experience was outstanding because it's exactly how it is described is what you get and it is such relief to not have to worry about getting what you are supposed to get.
16 października 2026
Smell great
9 października 2026
I like being able to try something new…
I like being able to try something new and different.
16 października 2026
Is the first one I’ve got so far
Is the first one I’ve got so far, but I love the scent and the cute little bag
28 września 2026
This months experience… month #2
This months (my 2nd month) experience was okay. The shipping and receiving of my scent was great and on time. But the scent was disappointing, not what I was expecting based on my recommendations from my scent profile. The scent, Gisada Ambassador for men turned out to smell a little more on the feminine side, in my opinion, then I like my cologne to smell. So, I look forward to next months and hope that one turns out better
8 października 2026
Great way to try new scents
Decent value for the subscription just not a fan that so many are an additional cost . Why are we having to pay over $30 for a sample travel size? Kind of defeats the purpose. Overall decent scents to try and seem to always be adding new. Like the sales and discounts on full size bottles
16 października 2026
Fast delivery and great products!
15 października 2026
I didn't like the fragrance you picked…
I didn't like the fragrance you picked for me.
I like soft feminine scents like Chantilly
Vibiana
Vanila Musk
Windsong
Libre
13 października 2026
Odpowiedź od Scentbird
We're sorry to hear that the fragrance we selected wasn't to your liking! We understand that you prefer soft, feminine scents with delicate floral, vanilla, and musk notes. We recommend retaking your scent quiz, rating the fragrances you've tried, and adding your preferred scents to your queue to help ensure future selections better match your taste. You can also email us at support@scentbird.com for personalized fragrance recommendations. We'd love to help you discover scents you'll truly enjoy!
The worst thing I ever bought
The worst thing I ever bought. Dodgy website and the worst customer service ever. No cancellation, no returns, no refunds, no support
Please don’t fall for this
2 października 2026
Opinia niezależna
Odpowiedź od Scentbird
We're truly sorry to hear that your experience with Scentbird has been so disappointing. We understand your frustration regarding cancellation, our return and refund policies, and the difficulty you've had getting support. This is certainly not the experience we want for our customers.
You can cancel your subscription directly through the Scentbird app by following the cancellation prompts in your account settings. While subscription items are non-refundable and cannot be returned, we do offer replacements for items that arrive damaged or defective when reported within 30 days of delivery.
Please email us at support@scentbird.com with your account details so our team can review your concerns and assist you further. We appreciate your feedback and would welcome the opportunity to make things right.
I didn’t realize the scent chosen would…
I didn’t realize the scent chosen would be $20 extra, when I contacted support they were unwilling to help refund any portion of it-even though the order hadn’t shipped.
13 października 2026
Odpowiedź od Scentbird
We're sorry to hear that the additional $20 charge came as a surprise and that your experience with our support team was disappointing. We understand how frustrating it must be to discover an unexpected charge and be unable to obtain a refund before your order shipped. Some of our premium fragrances carry an additional charge, which is displayed during selection, but we recognize the importance of making these costs clear. Please email us at support@scentbird.com with your account details so our team can review the charge, your previous support interaction, and any available options. We appreciate your feedback and the opportunity to address your concerns.
The intro promotion for Scentbird was a…
The intro promotion for Scentbird was a great way to try it out. I did continue the subscription, but I do wish that the website and app were more easy to navigate as far as adding things to the basket, buying perfume cartridges separately, and doing things without always having a subscription. The set up is a little confusing, but the scents at these sizes for these prices are great.
7 września 2026
Loving the Scents
Loving the Scents! Just wish each order would come with a case. Other than that it's been fabulous!
9 października 2026
They make it impossible to cancel
They make it impossible to cancel. Their suggestions are horrible
16 października 2026
Opinia niezależna
Odpowiedź od Scentbird
We're sorry to hear that you've had difficulty canceling your subscription and that our fragrance recommendations haven't met your expectations. We understand how frustrating this must be. You can cancel your subscription directly through the Scentbird app by navigating to your account settings and following the cancellation prompts. To receive recommendations better suited to your preferences, we encourage you to rate the fragrances you've tried, retake your scent quiz, and update your fragrance queue. If you need assistance with cancellation or finding scents you'll enjoy, please email us at support@scentbird.com. We're happy to help!
It works great.
15 października 2026
Customer service excellent
Customer service answered my concern promptly.
Product is great.
15 października 2026
Scents that I received didn’t last long…
Scents that I received didn’t last long and there is not much in the little spay bottle. I’ll try it a few more times and see if it gets better
15 października 2026
I love everything about it so for
I love everything about it so for. The payment plan and the product are great.
15 października 2026
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.