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Scentbird Recenzje 22 997

Wynik TrustScore: 4 na 5

3,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I love the whole concept, giving opportunity to wear expensive cologne that some may not be able to afford. It's a fair monthly price and a huge variety of scents. I did have an issue with first deliv... Zobacz więcej

Oceniono na 3 z 5

You guys charged me almost $30 for a very very small sample size and I was NOT happy at all!! I was hoping that it was a mistake but I guess not because no refund has showed up in my account and now y... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

I honestly have not been that impressed with the colognes I have received. It is a bit of a stretch to rely on Scentbird to provide a cologne I will enjoy. I think it would be much better if you c... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Love scentbird. It's a great way to explore different fragrances and learn what you like. Definitely ordering a 3 bundle deal every month. Always get compliments on my scent. If I could give 100 stars... Zobacz więcej

Informacje dotyczące firmy

  1. Zdrowie i kosmetyka

Informacje o Scentbird

Napisane przez firmę

About Us

Napisane przez firmę

Scentbird is the fragrance destination for those who believe scent is more than an accessory — it’s an expression of identity.
We’ve reimagined the way people experience perfume by creating a luxury subscription designed for exploration. For $16.95 a month, members can choose from over 700 designer and niche fragrances, with new arrivals added regularly. Each month, you receive a 30-day supply of the scent you select — giving you the freedom to test-drive a fragrance before committing to a full bottle.
At Scentbird, our hearts beat around delivering joy through scent and clean beauty. We believe discovering your signature fragrance should feel exciting, effortless, and personal — not overwhelming. Whether you gravitate toward warm gourmands, fresh florals, rich ambers, or modern musks, Scentbird is your fragrance playground.
Beyond perfume, we are a community built around discovery. We create space for our members to explore, learn, and refine their scent preferences with confidence. From cult-favorite designers to emerging niche houses, we curate an elevated assortment so you can experience luxury on your own terms.
Scentbird brings the art of fragrance directly to your fingertips — making it easy to experiment, indulge, and define your personal scent story, one month at a time.

Dane kontaktowe

  • 401 Cottontail Ln, 08873, Somerset, Stany Zjednoczone

  • scentbird.com

3,8

Dobra

Wynik TrustScore: 4 na 5

23 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

I happened to check on my product

I happened to check on my product. I used another address and once I receive the product, then I wanted to cancel. Then I went to the reviews and I discovered what I was not hoping for. I got scamed. Took nosey off card and received no product.

18 kwietnia 2026
Opinia niezależna
Oceniono na 1 z 5

Go elsewhere for cologne this is a rip off.

It's hard to cancel. The cologne only last a few hours 2 max. Your website is very confusing, not user friendly at all. I don't like it. I'm still fighting to get my refund

17 kwietnia 2026
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Odpowiedź od Scentbird

We’re sorry to hear about your experience. 💖 Please email us at support@scentbird.com so we can review your account and refund request. Please note that Scentbird subscription orders that have been shipped are non-refundable. We're happy to look into this.

Oceniono na 1 z 5

Absolutely terrible experience.

Absolutely terrible experience.
I’ve had to contact customer service multiple times just to cancel my subscription, and I’ve received no response. There’s no clear or easy way to cancel on the website either—it feels intentionally difficult.
To make things worse, my latest order included a scent I never chose. It was automatically added without my approval, and I was notified it’s already processing and shipping—with no option to change or cancel it. That’s incredibly frustrating.
The pricing is also misleading. Most of the good brands require extra fees, so the advertised monthly price only applies if you choose from a very limited selection of lower-tier fragrances. On top of that, the site itself is confusing and hard to navigate, with hidden costs throughout.
Overall, this is a good idea executed very poorly. Between the lack of customer support, forced orders, and misleading pricing, I would not recommend this service to anyone.

19 kwietnia 2026
Opinia niezależna
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Odpowiedź od Scentbird

We’re truly sorry to hear about your experience and appreciate you taking the time to share this feedback. That’s not the experience we want for our customers. 💖
We understand how frustrating cancellation concerns, unexpected queue selections, and pricing confusion can be. If a queue is empty at billing time, a fragrance may be selected automatically, and premium scents can carry additional charges, but we agree this should always feel clear and easy to manage. We’d really like the chance to review your account, cancellation attempts, and recent orders to help make things right. Please email us at support@scentbird.com, and we'll be happy to assist further. ✨

Oceniono na 3 z 5

My reason for 3 stars were heavily…

My reason for 3 stars were heavily influenced by the shipment time and easy access to product and or service via website or customer service line.

Yes the aesthetics are very pleasing and beautiful overall ,but none of that matters if I don’t have the product to use.

I was very disappointed in the fact that my shipment took almost a month to arrive, which made me question whether or not I actually did order the product. This eternal shipment made me head over to there website and log back into my account and review the confirmation of sale. As I am navigating this site I was confused about how to locate that info aside from searching my emails ,so I clicked on the appropriate tabs only yo get redirected to the Home Screen of the site. Bottom line shipment takes forever and their website needs more love.

10 kwietnia 2026
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Odpowiedź od Scentbird

Thank you for taking the time to share your feedback. We’re sorry to hear the shipping timeline and website experience were disappointing. 💖 We understand how frustrating it is to wait longer than expected and then have difficulty finding your order details. That’s not the smooth experience we want for you.
We truly appreciate your comments and have shared them with the appropriate team as we continue working to improve both delivery experience and site navigation.✨

Oceniono na 1 z 5

Predatory business practices

Was a good product. But they don't have a button to unsubscribe. You need to email them to cancel your subscription with over 24 hours notice according to their website. I tried to cancel my subscription 10 days before my order was shipped and they still charged me. Buyer beware. Scammy business practice that tries to make leaving harder

2nd day. They want me to send back unopened package for a refund. Once again. I cancelled my subscription well before they shipped and this is now a gift. I am not sending back anything, especially at my expense. I am hoping they will do right and give me a full refund. But I will update this daily until they do. Still asking me to send back something I never asked to get before they send me my refund back which is illegal.

16 kwietnia 2026
Opinia niezależna
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Odpowiedź od Scentbird

We’re sorry to hear about your experience and understand your frustration. 💖 We’d truly like the opportunity to review what happened with your cancellation request and billing timeline. If an order has already entered processing, it may still ship, but we want to take a closer look at your specific case and help find the best resolution possible. Please email us at support@scentbird.com so our team can review this thoroughly for you.

Oceniono na 1 z 5

I received my 1st order and they are…

I received my 1st order and they are impossible to use for older people -hard to hold. The scents were yucky - I cancelled supposedly but nope. See I was charged $39.99 again and being sent 3 more. I’ll try these 3 since I’m stuck and see how they work out. But when someone cancels and you were told it has been done DO NOT keep charging and sending shit

16 kwietnia 2026
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Odpowiedź od Scentbird

We’re really sorry to hear about your experience and understand your frustration. That’s certainly not the experience we want for you. 💖 If an order has already been processed before the cancellation was completed, it may still ship. We’d truly like the chance to review your account, confirm the cancellation status, and look into the recent charge for you. Please send us an email support@scentbird.com with the email linked to your account, and we’ll be happy to help get this straightened out. ✨

Oceniono na 1 z 5

Being Ignored

I have contacted Scentbird several times to cancel a subscription that I never signed up for they ignored me,I am out of pocket by £104-23 as although they keep sending me obnoxious items that I have never opened I believe they are scammers and give fake re

18 kwietnia 2026
Opinia niezależna
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Odpowiedź od Scentbird

We’re very sorry to hear about your experience and understand how frustrating this must feel. 💖 We’d truly like the chance to look into this for you. Please email us at support@scentbird.com so our team can review your subscription, billing concerns, and assist further. ✨

Oceniono na 1 z 5

Robbrey

As os today i still have not received 1 item. I got robbed

27 marca 2026
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Odpowiedź od Scentbird

We’re truly sorry to hear you haven’t received one of your items. That’s definitely not the experience we want for you. 💖 Please email us at support@scentbird.com with your account details so we can review the shipment and help make this right for you as quickly as possible. ✨

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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