Scarletdarkness Recenzje 175

Very nice options on everything! Tho I would wish for more corsett options for people (like me) who want a thight corset, something like where you can adjust the thightness an kinda fell 'locked in' like the very old days xD
Shipping takes a while - relatable since I'm from europe. I never recieved an email about when my order is shipped, only the summary and when my parcel is soon delivered.

It's the first time in a long time I have found a dress that fits me and looks good on me.

There were a few issues with the timely dispatch of the items, the availability of one item, and a misunderstanding, as I wanted to cancel/exchange an item before the items were shipped. Communication was also somewhat difficult. However, the staff made every effort to resolve the issues, and I ultimately received a small gift as compensation.
Anyone ordering here should be prepared for longer waiting times, as the staff seem to be understaffed for the number of orders, but they do their best.

I ordered about five items that I love, the clothes are good quality and we're perfect for my event. The items arrived within the 20 day expected shipping date. I did have some shipping issues with USPS but I sent an email to customer support and they replied swiftly and were very helpful! Overall, I'm very pleased and plan to order from them again soon!

Items are good quality, support is awesome and helpful.

I had an issue with my order, and they emailed me and took care of it quickly. I needed my items by an event and they expedited the shipping to make sure it would arrive. I had a great experience.

Edit: I spent over $600 at this company. They only sent part of my order and refused to work with me for a refund on the missing items. I filed a PayPal dispute and got a refund for the entire order despite receiving some items, which I kept. I encourage anyone else to take advantage of this POS company.

Ordered a LOT of items and after 20 days my order showed up missing 5 items. Not only that, but I wasn’t happy with all of the items that did show up and wished to make some returns. I Contacted customer service and waited 4 days for a response letting me know that 2 of the items I ordered were out of stock, and offered me to pick other items in their place. Not only did they say NOTHING about the missing items or offer to refund me, but they also didn’t address that I wanted to return some items at all. I was skeptical about ordering from them, but went against my better judgment. This company is a rip off and they aren’t true to their claims of “being committed to making sure you love your order”, those claims are utter crap. Looks like I am going to have to file a dispute with PayPal.

My clothes came promptly and were exactly as described! They were also surprisingly good quality for the price! I’m really excited to start styling them.

It took over a week for support to return to my mail.
The clothes I ordered ending up being way to big. I asked if I could return it, but were told I had to pay for the shipment myself. As it is to another continent, that would have been too expensive to make sense. I ended up getting 15% back and were told to consider selling it or gifting it - which I did end up doing, but I wish return would have been an option instead. If I decide to order again, I will size down and only order for what I can afford to 'loose' in case it does not fit me. I have ended up liking one of my items, as it is an accessory.

Great clothing! Everything is well made. Materials and pattern match description. The ONLY issue I have is that some items are sent much later than others, if doing a large purchase, and I've received items months apart. Luckily, I didn't need any of the pieces ASAP.
Again, the clothing I've purchased has matched the photo and the description. And I love the clothes! The only accessory I have purchased from them is a belt and that matched the photo and description as well. Great stuff, just might take about 2 months to get some of it.

This company is a joke. Their clothing is cheap and poorly constructed. I measured and ordered based off their chart and the items I purchased were ridiculously small, took forever to arrive, and were basically garbage. I contacted the company for a refund (which took 5 days for a response!) and was told that due to tariffs it would be too expensive to ship back so I should keep it and just get a 10% refund. That is literally $5 on a $50 item that DID NOT FIT. They say on their site they are happy to accept returns and provide refunds and that is a LIE. I have filed a fraud claim with my bank and am currently fighting to get my refund back. DO NOT ORDER HERE.

I’m really sorry to the people who have had bad experiences. Maybe they’ve changed overtime, but I’ve had nothing but a great experience shopping from Scarlett darkness. I initially needed to return some thing, but when it arrived, I fell in love with the clothes. They fit perfectly and are exactly as described. I would definitely shop from them again, should I need something else. Customer service was really responsive and helpful.

Updating on Sept 28: The company sent me a completely different dress and when I reached out to them, they were confused (they used the phrase "I roughly understand the problem" making me think their customer service is really just AI and not a real person). I'm changing to 1 star. I liked the quality of the products I received, but 3 months and 20 back and forth emails with ridiculous customer service is not worth it. I won't be ordering from the company again and if you must, I recommend doing it through Amazon so at least there's some accountability on their end and visibility on yours.

Original review: I placed an order with Scarlet Darkness in July 2025. It was my first order and I wasn't sure what to expect, but I received 3/4 items so far (corset, overdress, and piece of jewelry) and I'm impressed with the quality. The fabric and other materials look and feel nice, not cheap like a mass-produced Halloween costume. I had an issue with receiving the 4th item (a dress) but after reaching out to customer service, they offered to send another dress which I'm grateful for. I'm looking forward to wearing my full outfit!

I first ordered one thing, an ear cuff, to see how shipping went and it was quick, easy and I got exactly what I wanted. So, I placed an order for a cloak and hand piece and selected expedient shipping. After a week I sent an email asking what was going on with my order because my first one went so fast only to find out the two items I had ordered were not instock and in fact one was still being made. If I had know that I was pre-ordering the items I wouldn't have bought them as I was on a deadline. They did offer for me to pick something else and they would change out the cloak reguaredless of monetary value between the items, but I decided to just keep the cloak as it was one of the most expensive things on their website and it was unclear if the item I would pick to exchange with would be a pre-order as well. So future buyer's beware that this website does not indicate if something is in stock or not. Nor do they say if you will be pre-ordering an item.

DO NOT ORDER FROM THIS COMPANY. I GOT SCAMMED. I ordered a dress end of June. Didn't receive a message till mid August saying the dress was no longer available. I requested a refund seeing as I couldn't get the dress I wanted, but no response. I've sent another mail to 3 emails or theirs, still no response.

I purchased a corset from this brand. The corset itself looks lovely, as pictured. Though there were some shipping issues, it arrived eventually, and customer service was helpful and professional. However, the listing says it is made of twill cotton, and I bought it because I specifically wanted a cotton corset, but the actual label on the garment says it is made of 90% polyester and 10% elastane, which is disappointing. I sincerely hope they change the listing to reflect the actual fabric composition, as it is rather misleading. I will unfortunately probably not be purchasing from Scarlet Darkness again, as I do not trust the information included in the listings to be accurate anymore.

Update: I emailed customer service about the discrepancy between the information included in the listing and the actual fabric composition, and they said they will update the information and offered me a partial refund. They responded quite quickly and were polite, so that is certainly a plus. I might give this brand another chance in the future.

2nd update: I must amend my review once again because unfortunately after wearing the corset (only once, for less than half a day) it promptly broke (it broke no more than 3 hours after putting it on, to be precise). The boning started poking out the fabric at the top (it is made of clear plastic, if anyone wanted to know). I'm really sorry, but the poor quality, combined with the false information listed is incredibly disappointing to me, especially for the price. I could've bought something like this for much cheaper, I purchased this product because I thought it would be high quality, including the fabric, and it's just not.
Moreover, when I emailed customer service about the discrepancy between the information included in the listing and the actual fabric composition, they said they would update the information and offered me a partial refund. While I did receive the partial refund and am very grateful for that, the information on the listing has still not been updated, which is also rather disappointing. I must honestly say that I regret purchasing this product.

3rd update: customer service offered to send me a new corset since the previous one broke almost immediately. They told me to pick a new corset and let them know which size and colour I wanted so they could send it to me. However, I have done this twice now, both times it took them a while to get back to me and I had to chase them to receive a response. The first time they claimed the colour I chose was out of stock, and asked me to pick another colour, which I did, even though the colour I'd selected still seemed to be available on their website (in my size). The second time they claimed the item itself was out of stock, even though, once again, the website does not reflect this at all. They offered to just refund me if I did not wish to pick out another item, and I agreed to this alternative option because frankly, I am tired of trying to pick things that show up as available on their website only to wait around for a response and then be told that they, in fact, aren't available (even though they still seem to be). And let me be clear: they OFFERED to send a replacement (and then the refund), I did not ask for any compensation, I simply reported the issue.

4th (and hopefully last) update: while, as mentioned, the process was a bit confusing/frustrating, I have (after a couple more email exchanges) finally received a full refund (which I am very grateful for, as they did offer it spontaneously). I feel I must also note that they have asked me to delete this review twice, but as I told them, that would be dishonest in my opinion, as I simply described my experience, and everything I said still stands and might be useful information for potential customers. I did, however, think it was only fair that I add another update to say that I did receive a full refund in the end. Oh and, if I'm not mistaken, the fabric composition on the listing has also finally been updated.

The site was designed well for costumer use. The recieved articles of clothes were wonderfully crafted and fit perfectly.

High quality and reasonably fast delivery. Very good service all around. I will be shopping here again! :)

J'ai acheté plusieurs vetements sur ce site et les tailles sont parfaites ! Les matières sont également de très bonne qualité, pour les vêtements, je suis satisfaite du rapport qualité/prix. Pour les accessoires, je pense qu'ils pourraient baisser les prix, car ce sont ne sont vraiment que des accessoires, de bonne qualité oui, mais je les trouve un peu trop cher malgré ça. J'enlève 1 étoile pour cela et ainsi que le service de suivi d'envoi des colis, nous n'avons aucune informations de suivi, sauf quand il arrive d'ici 2 jours dans votre boite aux lettres, je souhaiterai connaître le suivi a l'avenir.
J'espère que cette boutique pourra s'améliorer avec mon commentaire, je lui souhaite ! Je recommande en tout cas ! 😊

I love the sizing chart! As a woman who has always struggled to find good dresses that actually fit the sizing chart has been a life saver. They offer discounts often when they're cleaning out their inventory for their new seasonal items so if you're on the email list I can always find good deals! The clothes are pretty and of good quality