SAVA Bike Recenzje 

149
Wynik TrustScore: 4 na 5

3,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Sava customer service has been great. I had to take my bike in to a local shop for tightening and a bent derailer hanger due to shipping and Sava customer service covered the costs and were ready... Zobacz więcej

Oceniono na 1 z 5

Deux commandes chez SAVA Bicycles et un mépris total du client : 1ere Commande : Vélo bien reçu (quelques défaut sur le vélo dû surement au transport mais passons…) retourné (car trop grand) a... Zobacz więcej

Oceniono na 5 z 5

Communication was prompt and accurate. Shipping time was reasonable to USA given current political climate. No hidden costs aside from purchase price. Bike was well packed. Initial inspection was impr... Zobacz więcej

Oceniono na 5 z 5

Vélo SAVA Vegur 2.0 Shimano 105 acheté récemment... Livraison un peu longue dù au passage via pays de transit mais franchement ça vallait le coup d'attendre. Vélo bien protégé dans son carton, et le c... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep rowerowy
  2. Hurtownia rowerów
  3. Sklep z akcesoriami rowerowymi

Napisane przez firmę

Customer satisfaction is our top priority. Our dedicated sales team is always ready to support and help grow our customers' businesses. Whether you're a professional cyclist or a casual rider, SAVA Bicycles offers the perfect blend of performance, quality, and affordability.


Dane kontaktowe

3,9

Dobra

Wynik TrustScore: 4 na 5

149 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 6% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,9

Wszystkie recenzje

(149)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 85

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Sava Falcon experience!

I will start by saying my new Sava falcon is an Amazing bike! For the money you can’t beat it. Been knocking out 100k group rides with ease. Keep in mind I’m riding alongside ppl with Pinarello’s, Masis etc! High end bikes and they perform no better than my Sava Falcon.

17 grudnia 2025
Logo SAVA Bike

Odpowiedź od SAVA Bike

Thank you so much for sharing your fantastic experience! We’re thrilled the SAVA Falcon performs so well alongside high-end bikes and serves you perfectly on group rides.

Oceniono na 5 z 5

Very happy for new bike

I bought a Sava AK105 as a gift for my girlfriend. She's very happy with it; it's very nice, and I really liked the quality, handling, and style. I had a problem with a part that broke upon arrival. I contacted customer support via email, and they responded in less than 3 hours and sent me the replacement part with express shipping. I received it in the United States in just 4 days. I'm very happy with the customer service and with the new Sava.

31 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Well

Well, In my personal experience about this purchase I feel it was so balanced in relation quality and price. I mean there was no fees nor cost of shipping which I really appreciate so much take in consideration for the investment in this kind of bikes. A good acquisition.

23 grudnia 2025
Logo SAVA Bike

Odpowiedź od SAVA Bike

Thank you so much for your positive review and kind words—we’re thrilled you love the great quality, unbeatable price and free shipping, and we truly appreciate your support for our bike!

Oceniono na 5 z 5

The purchase was so easy

The purchase was so easy, and the bike came very fast.
It was well packed and simple to assemble. Both husband and I bought bikes and we are very pleased woth them.

20 grudnia 2025
Oceniono na 5 z 5

Great quality

The shipping was incredibly fast. I gave the aurora r8 to a local bike mechanic to fully fit it and even he was impressed by the quality.
I already recommended it to several people and can’t wait to make many cool memories with it.
Thanks a lot

17 grudnia 2025
Logo SAVA Bike

Odpowiedź od SAVA Bike

Hi there!

Thank you so much for your wonderful review! We're delighted to know you've already started recommending it to your friends. We hope every ride brings you the wonderful memories you expect.

Happy cycling!

Oceniono na 5 z 5

I ordered a replacement seat post so I…

I ordered a replacement seat post so I had an extra. It was super simple and I had it in less than two weeks. I wish Savadeck made a 400mm version but I am very happy.

19 grudnia 2025
Logo SAVA Bike

Odpowiedź od SAVA Bike

Hi Bill,
We appreciate you taking the time to leave this review! It’s great to hear our replacement seat post order process was simple and delivered quickly. We’ll be sure to note your suggestion for a 400mm version for future product development.
Thanks again for your support—happy cycling!

Oceniono na 5 z 5

Awesome

Awesome, the bike was packed very good and assembled it perfectly. I would recommend it 100%.

16 grudnia 2025
Logo SAVA Bike

Odpowiedź od SAVA Bike

Thank you for your strong recommendation, and happy riding!

Oceniono na 1 z 5

Well what went wrong is you shipped the…

Well what went wrong is you shipped the bike that arrived close to my distribution center and then was not delivered because the package was damaged, I never heard back from sava, since it was Christmas break it seems like nobody was in the office, really the whole experience sucked because I was eager to make this a Christmas present. I suspect that when you ship the bike the package was already damaged and you just really didn't care much. The bike was originally returned before so somebody didn't really do their due diligence when shipping it out, not exactly great service, definitely lowered my expectations. To summarize my experience slow response and no attention to detail. What a disappointment. I ended up ordering the same sava bike through Amazon, realizing that with Amazon I have more protection from being abused with problems of delivery.

11 grudnia 2025
Logo SAVA Bike

Odpowiedź od SAVA Bike

Hi Stephen,

First and foremost, we sincerely apologize for the extremely poor experience you had with your SAVA bicycle order.

We want you to know that this situation is unprecedented for us, and we take your feedback very seriously. Upon receiving your email, we immediately launched an investigation with FedEx and discovered that the delivery address was changed during transit, resulting in the package being signed for at an address in Las Vegas. FedEx is currently conducting a full investigation into this address change and the final delivery details to ascertain the truth.

Your satisfaction is our top priority, and we are committed to resolving this matter fairly and quickly for you. We are working closely with FedEx to expedite their investigation. In the meantime, we will develop a comprehensive solution to properly resolve this matter—again, we sincerely apologize for the disappointment and inconvenience this has caused you. Thank you for sharing your experience honestly, as this helps us improve our services. Thank you for giving us the opportunity to correct our mistakes, and we hope to regain your trust in SAVA.

If you have any further questions or concerns during this time, please feel free to contact us. We are here to assist you.

Sincerely,

Oceniono na 5 z 5

Loved it

Loved it! Extremely well packaged and met expectations! This is my second SAVA!

10 grudnia 2025
Logo SAVA Bike

Odpowiedź od SAVA Bike

Hi there!
Thank you so much for your amazing review and for choosing SAVA again—we’re absolutely thrilled to hear you loved your new bike and that the packaging was up to your expectations. It means the world to us to have loyal riders like you.
Happy cycling!

Oceniono na 5 z 5

Sava A7L pro

Deliovery was fast, easy to assemble.
It is my second bike with Sava Bikes and this one is a road bike. Very smooth and solid ride!
Love it.

6 grudnia 2025
Logo SAVA Bike

Odpowiedź od SAVA Bike

Thank you for trusting SAVA again. Happy riding!

Oceniono na 3 z 5

The bike is really great to ride

The bike is really great to ride, but the manual to assemble is missing. Need to check multiple YouTube videos and different bike models have different assembly of parts. The steam parts are so delicate and when assembly the plastic parts got damaged and I need to order new one and had to pay $5 after negotiating which was earlier asked for $20. These parts don’t cover in warranty which it should be part of warranty.

27 listopada 2025
Oceniono na 4 z 5

Service après vente

J’ai commandé le Grus 2.0 pour la garantie de 15ans, l’excellent rapport qualité prix et durabilité du vélo. La livraison a pris du retard et entre temps j’ai trouvé un autre vélo qui me correspondait mieux. J’ai pu annuler la commande en contactant le service après vente sans complication et j’ai été remboursé intégralement en 4jours après l’annulation de la commande. J’ai beaucoup apprécié ce service de la part de Martin.

26 grudnia 2025
Opinia niezależna
Oceniono na 4 z 5

SAVA GRAVEL BIKE from size 49 to size 47

Customer Service were very responsive regarding all the queries I had. Just make sure to check with their bike size chart before ordering. I had to return the SAVA Gravel Bike, size 49 bike I received and request for a size 47 (I have a Specialized Bike, size 49 fits well and I am 5'3").

7 listopada 2025
Oceniono na 5 z 5

This bike is better than more expensive brand name bikes

The communication throughout the entire process was exceptional, keeping me well-informed. The bicycle shipping time was excellent, with no issues encountered. Subsequent communications were also outstanding. The online video proved extremely helpful, making bicycle assembly effortless. I am thoroughly impressed with the bicycle. It demonstrates responsive acceleration while maintaining sufficient compliance for extended periods in the saddle. My longest ride to date has been 120km, and the experience was consistently comfortable. The bicycle's aesthetic is impressive and garners significant attention.

18 listopada 2025
Oceniono na 5 z 5

Compliments to staff

Gary is knowledgeable in product knowledge and quick in response! In addition, he is also quick thinker and tried to resolve the issues I faced and offer alternatives solutions.

11 listopada 2025

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