What a WASTE OF TIME. Item arrived defective - shuts down immediately as it started brewing. I sent a detailed message about the problem. I received a stock one-page response on instructions on h... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
If I could give 0 stars I would. I bought Luna Adjustable Temperature Electric Kettle and it stopped reading temperature after just 2 weeks of regular use! Now it won't even turn on. I have a glorifie... Zobacz więcej
I am pleased to report back that it met my high expectations as a tea drinker! I have another (traditional) samovar which turned out to be nothing more than a decorative object, but Saki is real! I ma... Zobacz więcej
Gooseneck Kettle stopped reading the temperature. For nearly a year they've promised the replacement is "only a couple of months away". They won't acknowledge that we've asked for a refund, not a repl... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Founded in 2018 as a small family company, SAKI aims to make the lives of its customers easier with its wide range of products combining technology, design, and creativity. When SAKI started with introducing the Electric Samovar, a long-lost tea drinking tradition, in a modern yet respectably conventional way, it managed to achieve great success in both the American and global markets. Swiftly updating and upgrading its product range, today, SAKI is taking firm steps towards becoming a world brand in smart kitchen appliances and high-tech cookware. Reaching homes in nearly 20 countries with its 5 product categories and 27 different products, SAKI is determined to create a professional yet cozy cooking environment in every kitchen it sets foot in. From state-of-the-art sous vide cookers, easy-to-use modern-day samovars to top-end coffee makers, spending time in the kitchen is now evolving into an irreplaceable pleasure at the hand of SAKI. Preparing home-made bread, cooking delicious steak, stirring up drinks, and making morning coffee has never been easier thanks to SAKI's high-quality kitchen appliances. Enjoy the luxury of clean air with SAKI's air treatment products, as well as exclusive tea-making products for the ultimate tea experience. Join the beautiful world of SAKI home & kitchen products to upgrade your kitchen and enjoy the perks of the latest technology in your home.
Dane kontaktowe
2323 Main Street, 92614, Irvine, Stany Zjednoczone
- +1 (844) 331-7333
- support@saki.us
- saki.us
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I recently started buying the SAKI…
I recently started buying the SAKI product line for my kitchen. Starting with the samovar tea kettle. Lovely appliance for tea drinkers, I grew up drinking tea with my grandma so this is a little slice of childhood as well. The staff I spoke with about the appliances I bought were helpful and courteous. I am waiting on the bread maker to arrive so I can see how it works.
I love my tea pot
I love my tea pot , ordered one for my daughter as well . I love their customer service , they are very sweet & professional.
Excellent warranty service
Excellent warranty service. Love my sous vide unit. Cooks great!!
Thank you so much,your customer service…
Thank you so much,your customer service is perfect .
This was my first purchase from SAKI
This was my first purchase from SAKI . Not without a lot of research first. My Son uses a Sous vide. Was not happy with how loud his was ! I heard mention that the SAKI was quiet! Which is very important for long cooking recipes. The quiet Percision of this machine is amazing! It’s a beautiful rich color as well! Makes my cooking experience fun! The results will only continue to get better as I try different recipes. The Quality and precise temperatures are exactly what you need for success. Makes me feel like a top chef!! Thank you SAKI for such an amazing product and such amazing customer service!
I bought this unknown (to me) brand of…
I bought this unknown (to me) brand of Saki Bread-maker online, as I needed to replace my rather older model of almost 20 years. I was looking for a strong motor & a horizontal model and was more reasonable in price than other well known brands, and found that with Saki.
So far it is working great, I haven’t tried out the baking features of the bm, only the dough cycle and home made cycle as I like to shape & bake in the oven. But will try it one of these days.
However, I do find the manual a bit difficult to read & understand. Also, make the font bigger & darker for us older folks would be helpful.
When trying to program the homemade cycle, it is confusing with the multiple rest & knead cycles, but finally figured out how to remove the stages of rest & knead cycles not required.
I find the bread pan is a bit finicky to fit into the machine, have to adjust it a few times before it fits in right.
Wondering if there is a parts replacement dept, in case we need to replace the bread pan in the future. Also, just noticed on your website the warranty is only 1-year for the bm, I swore when I bought it the warrant said 3-years. Did this change recently?
Over all, I’m pleased with the product.
Saki website stated max temperature of…
Saki website stated max temperature of 203 degrees. The users guide states 194, and when setting the device, I could only attain 194 max. I specifically ordered this model for the higher temperature stated on the website. I already have an Anova that attains 194 degrees. False advertising. Correct your website.
Great customer service.
Excellent customer service
Excellent customer service. Their response is both immediate and positive. Easy to work with. Will shop with them i the future
Great support
These guys have excellent support. We had a water leak with the Samavor, which we've been enjoying for some time now. Had to contact support. They got back within several hours and sent a brand-new one. I couldn't be happier! Thanks, Saki!
Amazing customer service
Amazing customer service! The product is very good. It is what we needed exactly. The teapot part is big as for easy cleaning. The bottom part is ok, but the teapot part is very good quality. Customer service is absolutely awesome they are so kind and always fast response, fully helpful.
Wonderful customer service
Wonderful customer service. Very quick delivery!
Nice teapot. 💜
Great customer service
Great customer service! Very quick to respond. I ordered the double wall mug set of 2 and the teapot unit. Shipping was fast and easy. Also, returns are hassle free.
They work great.
Expeditious service
Expeditious service. Coffee maker here in less than a week. Appears to be excellent quality. We enjoed our Turkish coffee with chocolate lava cake;Yum!!!!
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