What a WASTE OF TIME. Item arrived defective - shuts down immediately as it started brewing. I sent a detailed message about the problem. I received a stock one-page response on instructions on h... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
If I could give 0 stars I would. I bought Luna Adjustable Temperature Electric Kettle and it stopped reading temperature after just 2 weeks of regular use! Now it won't even turn on. I have a glorifie... Zobacz więcej
I am pleased to report back that it met my high expectations as a tea drinker! I have another (traditional) samovar which turned out to be nothing more than a decorative object, but Saki is real! I ma... Zobacz więcej
Gooseneck Kettle stopped reading the temperature. For nearly a year they've promised the replacement is "only a couple of months away". They won't acknowledge that we've asked for a refund, not a repl... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Founded in 2018 as a small family company, SAKI aims to make the lives of its customers easier with its wide range of products combining technology, design, and creativity. When SAKI started with introducing the Electric Samovar, a long-lost tea drinking tradition, in a modern yet respectably conventional way, it managed to achieve great success in both the American and global markets. Swiftly updating and upgrading its product range, today, SAKI is taking firm steps towards becoming a world brand in smart kitchen appliances and high-tech cookware. Reaching homes in nearly 20 countries with its 5 product categories and 27 different products, SAKI is determined to create a professional yet cozy cooking environment in every kitchen it sets foot in. From state-of-the-art sous vide cookers, easy-to-use modern-day samovars to top-end coffee makers, spending time in the kitchen is now evolving into an irreplaceable pleasure at the hand of SAKI. Preparing home-made bread, cooking delicious steak, stirring up drinks, and making morning coffee has never been easier thanks to SAKI's high-quality kitchen appliances. Enjoy the luxury of clean air with SAKI's air treatment products, as well as exclusive tea-making products for the ultimate tea experience. Join the beautiful world of SAKI home & kitchen products to upgrade your kitchen and enjoy the perks of the latest technology in your home.
Dane kontaktowe
2323 Main Street, 92614, Irvine, Stany Zjednoczone
- +1 (844) 331-7333
- support@saki.us
- saki.us
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Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I absolutely love it!
i have not received my team maker!!!!!
Customer service
Received a personalized support from the rep. She was with me all along the way to resolve the issue. She was so good that I decided to buy some other items from them. Thank you for your help.
Great
Everything is great I love the size. I just wish it was a little easier to insert the pan into the machine.
Great for large family
Got this for our large family who loves to do tea parties, but hates drinking cold tea, or making multiple pots. This works like a charm! Everyone gets as much tea as they want, with minimal fuss.
Beautiful and Modern Tra maker
I just received my turkish tea maker, great service and fast shipping. The pruct is modern and beautiful. I am very pleased. From SF California
I want to thank Saki Kitchen for their…
I want to thank Saki Kitchen for their support on their product. Customer Service was very good, but Almina D. was exceptional. I got the best team, Almina D. and Saki Kitchen.
Thank You!
Jose O.
I did not get my order
I did not get my order? SAKI did not send rhe correct address my order
I wuold like the program contain the…
I wuold like the program contain the time need the dough to rest before star bake.That is the more important for me for remove the kneader before bake
Shipping delays
When placing my order, the website indicated the item was in stock. After waiting for 5 days, I contacted support to inquire about the delay in shipping my order. I was told the item is packaged and will be picked up by the carrier (UPS) today. 3 business days later the tracking number just shows that a label was ccreated,and that the package is not with the Carrier. I am cancelling my order and requesting a refund.
Best kitchen products.
Best kitchen products.. Purchased a samovar tea kettle which is a lovely appliance for tea drinkers. It's design is quite unique and beautiful. Tea kettle with six of cups, a full tea-set is so good in price here , so I bought one of them..
Excellent Bread Machine
First of all, thank you for making a solid bread baking machine. This machine is awesome. I am very impressed with the way it kneads. It really goes to work. I was very anxious and could not wait for this machine to come in. I had everything ready to go. When it arrived, I immediately got it out of the box, washed the pan, read all instructions then started baking the simple white bread. When you have all the ingredients all in one place, it takes about 10-15 minutes to put it all together in the order specified. So far in 3 days, I have made white bread, sour dough bread, raisin bread, and whole wheat bread and it all came out perfect. What a treat. I found the machine very comfortable to work with, the instructions are very clear, all touch controls work excellent. I followed the receipes in the manual provided with the machine as well as the pdf online manual. I have found this machine to be a worth while investment for my family because here where I live, a loaf of bread such as whole wheat, multigrain, raisin, will cost between $5 to $9 a loaf. White bread will be around $3.50 to $4.50 a loaf. This will add up quick. Considering the price of the machine, making 21 loaves on the average price will pay for itself. I love this machine. I used to make sour dough bread by hand and it would take me about 1/2 day to make 3 loaves including all the work involved. Now just put all the ingredients in the machine, close the cover, select the program and color of the crust, press start and you are done. What a dream. I can see myself baking more and trying out different recipes. Thank you Saki. And by the way I forgot to mention that the texture of the bread was just right. For the sour Dough, it was a little more heavy. I will be experimenting more to make it lighter.
The best customer service
The best customer service
I got problems with my first purchase and reached out to Saki customer service. They sent me a replacement tea pot. I really appreciate it.
Excellent customer support
The support was quick to respond to me issue and sent a replacement item the same day. This is a company that is not afraid to stand behind their products
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