Flight Network Recenzje 112

En av värsta resebyråer som inte hjälper alls om något går fel (från deras sida). Jag rekomenderar ingen att köpa biljetter från de. De skrev mitt namn fel fast jag har gett tydlig info, och varje gång jag ringde de, svaret var "just nu när du pratar med oss också, håller vi på fixa problemet...". Det var bara lögner. Jag förklarde till de att det här inte är en nöjes resa, men min mammas ett års minnesdag som var viktig för mig och mina släktingar. Dem brydde inte sig alls. Fast jag har köpt stjänsten "Primium hjälp" fick jag ingen hjälp alls. Efter jag har ringt tusan gånger fram och tillbaka fattade jag att de är löngnare och då vände jag mig till "Air China" vilket är flygbolag som jag skulle flyga med. Just 18 timmar innan flygning, fixade de problemet och de var mycket hjälpsamma och snälla.

Fy, jag kommer aldrig att köpa biljetter från "Flightnetwork". De är omralaliska i deras affärsverksamhet.

j'ai voulu acheter un billet aller retour paris orly ténérif pour les 29/01 et6/02/1926.
J'ai opté pour le moins cher et qui me convenait très bien. j'ai valider mon choix. Lorsque j'ai fait part à mon amie de mon choix,j'ai eu la surprise de constater que j'avais acheté en fait 2 billets aller (vueling et transavia) et aucun billet retour. j'ai voulu contacter flightnetwork par téléphone et j'ai eu 40' de répondeur me disant que j'étais le client en 2eme position. En fait je n'ai eu personne! j'ai alors entamé un tchat avec l'IA YUSUF. Celle ci a été très courtoise, polie et empathique. Elle a conclu que je n'étais pas éligible à une transformation de mon deuxième billet aller tenérif en un billet retour ténérif Paris orly. Aucune solution de réglement de mon litige ne m'a été apportée. Aussi je vous déconseille d'acheter FLIGHT NETWORK. Les prix sont extrêmement chers, ils offrent un choix d'options considérables qui ne servent à rien et qui peuvent au final doubler le prix du billet. Et surtout ne faites pas d'erreur. Je voulais aller sur le site Transavia et je me suis fait berner par le site sponsor de Transavia FLIGH NETWORK au moins 2 fois plus cher en ce qui concerne le prix du billet sec.

Scammers beware! Another filthy company charging for extra services and not providing! Later stating its non refundable! Why to offer service and not delivering check in. When asked for refund first was told refund will be issued later was told that is non refundable. I dont care what reasons if cannot procide servoxw and gor paid must issue refund.
Order 1107-455-353

Issue 45aed refund or will never order again! They will not refund 10€ but loose customer. This tells everything about company! Scammers

TRAVELER BEWARE!!! In Short; Flight Network is a high price scamming travel agency! Even though I purchased a full Flexible airfare, they would not help with flight changes and/or cancellation, but passed the buck to the Airline in which the airline informed me that I had to work with Flight Network since I purchased my ticket through them. Lost everything! Advice: Book directly with the airlines. Rating: F-F-F-

Literally, worst customer experience ever.
Had to cancel tickets due to medical situation, and they are just refusing to provide me any refund status for a month now (even though I contacted the airline myself and they provided reply within hours).
I will never fall for this scam again, suggest you to avoid this service provider by any means.

Somehow I ended up on their website, mainly because their logo and colors resemble those of the airline I booked (SAS) and didn't notice/didnt pay attention, which I should have. Avoid them at all costs! I would go as far as to call them scammers. No other description possible. Booked a flexibel ticket (an option for which you pay a lot). If you want to change the flight, you then have to only pay the price difference they say, no extra charges. Then wanted to change the date. Had to pay 60,-. Didnt match the price differences that I saw online, but ok. They called me bck an hour later. Smthng went wrong and I had to pay another 70. I said no. They said i should try next day. i did. Had to pay 140 extra. Mind you, I had paid 190 incl luggage , so that would add up to 330 and I could now book the flight directly for 113 including luggage. So if anything I should have gotten a refund because of the price difference. I wasnt going to pay them anything anymore ofcourse so I had to book a new ticket directly through the airline.

Finger weg davon Reisebüro ist betrüge keine Rückerstattung komplettes Geld ist weg im müll

Worst ever customer service and it was all their fault as well. They changed the name on the booking from the one that I entered and it became invalidated by the airline for not matching the passport. No resolution whatsoever from their end and I had to rebook the flight directly with the airline. The refund will be coming through the airline and not them as well. Stay away from this company they do not even fix their own mistakes. I'd give them less than 1 star if I could.

Jeg skulle ændre min billet, jeg ringede og skrev til dem flere gange. Jeg blev lovet at de ville kontakte mig, det skete aldrig. Jeg fik engang fat i en der kunde tale et af mine sprog forståeligt. Men kunne ikke hjælpe mig. Mit flyselskab ville gerne ændre min billet. Men det skulle være via denne udbyder og de sagde at flyselskabet ikke ville ændre den....

Har väntat 6 månader på att få tillbaka pengar pga av inställd resa. ( sjukhusvistelse) Har skickat in sjukintyg
Jag har betalat avboknings skydd
Trots återkommande påtryckningar har det inte betalat tillbaka De meddelar nu att de skickat till flygbolagen som enligt dem ska betala
Flygbolag som de har bestämt att man ska resa med och dessa är tydliga på sin hemsida att de inte betalar ut ersättning till någon
Bedrägeri och skamligt om man ska vara ett seriöst företag. Resa 1066-699-922

Får detta meddelande från dem

Kontakta Ryanair direkt för att begära återbetalning för denna bokning. Om du redan har gjort det så behandlar flygbolaget för närvarande din ansökan och du kan bortse från detta meddelande.

Återbetalningsansökan slutförd
Jag har ju köpt avbokningskydd av flight network
Ren skandal

I booked a flight through FlightNetwork and cancelled it the very next day. I was clearly informed—in writing by email—that my booking was cancelled and that I would receive a refund excluding a $59 per person service fee, along with a defined processing timeline.

After this confirmation, I later received a phone call stating that the airline had rejected the refund and that I would not receive it. This was never communicated earlier and no written proof of rejection was provided despite requests. The refund story kept changing depending on the agent, and important details were shared only verbally. If airline approval was uncertain, it should have been disclosed before confirming a refund amount and charging fees. Very disappointing experience—be cautious if you may need to cancel.

Like others have said, flight network is a total scam! I was doing my booking through Aircanada and somehow ended up on their page without noticing anything different, their page mimimicking Aircanada's. They use the same terms for their pricing options (Standard, Flex, etc.) without offering the same benefits. Still not knowing I wasn't on AC's page, I chose Flex which was supposed to allow me to choose my seats without costs and it did let me do that. I finished my reservation anyhow and called AC the following morning (less than 24 hrs after booking) to get an explanation. They told me I had booked through an agent and that I had chosen the standard fair and urged me to call them back to cancel my ticket. Which I did, but although it had been less than 24 hrs since my reservation, they retained 59$. I'm hoping the rest of the reembursment goes well. Only positive thing I can say is that I found there phone number and could talk with an agent quite rapidly. The phone number didn't say were I was calling though and I'm hoping it was within Canada. While you're making a reservation, make sure you are on where you want to be by verifying the address bar throughout the process.

Flight Network is from TERRIBLE company based in Sweden as Svenska Resa Gruppen....beware they clain they are legitimate but purchasing a ticket from them that never is made and then keeping your money making you wait 72 hours, it should be reported to the consumer office to shut them down. I am still waiting for my refund without getting a lfight ticket.

I purchased an airline ticket through them for a res with Allegiant Air. This was for my 96 yo mother with dementia and thus I had to make quite a few adjustments on both ends of the flight to accomodate her. Come the day of the flight and I go to check her in, see that the flight was canceled! I called Allegiant, they told me that FlightNetwork refused to pay them for this res and thus they canceled my res. I had to book directly with Allegiant using a different ccard and thus paying TWICE. I called FlightNetwork, got shuffled to two different representatives only to be told they would "look into it." I demanded a refund. I then went to my ccard company and filed a dispute to get my funds returned to my acct from FlightNetwork. Never use them!

When booking, they did not inform me that a $44 service fee would be charged if I canceled the flight within 24 hours. The cancellation process only displayed the amount at that time. This practice is completely unfair. It feels like they are running the scam. I mean $44 dollars is more than travel insurance. This company should be heavily penalised for looting the customer. DO NOT USE their platform.

If I have a way not to leave any star, I would do just that. These guys have proven to be all they have been called out to be by so many reviewers but, my own case will not just end on this review because I will be taking it up.
Missed my flight on Dec 8, because they were incompetent to sort out my booking issues which I had call them on Saturday Dec 6 prior to my trip to fix and was told they have escalated it but stated that they were seeing my infant at their own end.

So, the issues started when I called two airlines to request for special services (bassinet) for my infant but was told they were not seeing my infant on my ticket, hence, their inability to get me a bassinet.

Getting to the airpoirt on Monday Dec 8, and quite on time, I could not check in because they did not find my baby on my booking. So, the airline advised that I call these guys. My fligfht was for 14:20hrs. I called at about past 12pm and reported the issue0 and was told to wait at the airport, that they will sort it out and will call me to notify me.
I was waiting and hoping for a call back to resolve the issues and before you knew it, the counter closed at 13:20hrs. I was unable to check in. So, I missed my flight.
I started calling them like I was going to die and requested to speak to a supervisor; but guess what, I only realised that you cannot really get hold of the major decision makers like a supervisor. Their customer service team told me they have requested for a call back from a supervisor and I will be called in 24hrs.
I started calling these guys every hour and two begging to speak to a supervisor but got told for over 15 times I called them that the case has been escalated but not assigned yet. This is now over 48 hours and no one has reached out to address this issue. Well, the last rep i spoke with told me that my case was on priority queue with a supervisor on another team. I begged him to talk to his own supervisor to help me but was deceived like his other colleagues to end the call and I will be call back shortly in few minutes. Its now over 12 hrs since I ended that call and yet, no contact from them yet.
I also explained to them that I have a medical appointment at my home country on Friday Dec 12, just so they know I really do not have much time left, but, of course, it does not concern them.

It is an scam website
It shows the ticket price for $3000 once I entered the master card detail, it changed the price to $12,500 and asked for approval.
It is a scam

My experience with FlightNetwork has been extremely frustrating and has raised serious concerns about their transparency and business practices.

I requested a cancellation on June 11, and the agent clearly confirmed that I was eligible for a full refund, with an additional $150 cancellation penalty fee, which I paid immediately after receiving their written confirmation. Despite this, FlightNetwork later claimed my cancellation was never confirmed and even invented a second “cancellation date” that never happened. They also insisted they “never charge cancellation fees,” even though I have written proof from their own agent confirming it.

Another major red flag: a company called LookMyFlight somehow had full access to my booking, cancellation details, and even the bank dispute information. FlightNetwork now claims they have “no connection” with them, but LookMyFlight emailed me about my cancellation on the same day and issued the receipt for the $150 fee. This is extremely concerning and completely unacceptable for a travel agency handling customer information.

For months I have received contradictory information, denials, and shifting explanations. My booking disappeared from their app immediately after June 11, and multiple agents told me my refund was being processed — yet nothing was ever returned. Their customer service is inconsistent, confusing, and in my case deeply misleading.

I am now pursuing this matter through formal dispute channels because FlightNetwork has failed to honor the refund they promised and confirmed in writing. Based on my experience — and after seeing many other similar complaints online — I strongly recommend booking directly with airlines and avoiding this company entirely.

Somehow when I Google searched allegiant airlines this company populated as the first result. I clicked it out of muscle memory and when I completed the purchase I saw what I had done. I went to Google because Google flights was showing another 3rd party to book through, and I always book direct. I'm glad that I tried to reverse this purchase within 10 minutes after buying. This is because when I went to ask for a refund via the chat, Richard at flight network, told me to just go to allegiant and cancel the order. I did so, I screen shot his instructions and the cancelation from allegiant and waited 10 business days. After 10 business days I never got a refund from allegiant, even now after 18 business days I have yet to get it. Fortunately, Chase reversed their charge. First, their charge is $5 more than my booking. Second, the refund that allegiant said I'd get would have been for the $5 less amount. However, I'm pretty sure that when I went to allegiant to refund my money, it just went back to flight network since they booked it on my behalf. They were probably hoping that I wouldn't verify the funds not returned and then they would pocket that refund. If you do what I accidentally did, abort mission quickly and don't even think to follow through with them. Such a scam company

Terrible service from flight network who miss sell products without telling customers the difference between flexible product and flexible ticket. Absolute rip off. Will never use them again.